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Buenas Prácticas en
   Organismos de Tributación Local
                         Expositor: Fernando López Castro




clopez@lp-asociados.com                        Ihr Logo
Christian.lopez01@gmail.com
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 Una Buena Práctica en pocas palabra es brindar facilidades o servicios
          más allá de lo que legalmente estamos obligados a dar
     También se puede considerar como Buenas Prácticas la implementación
          de aquellos mecanismos que fortalezcan la gestión institucional.
     Por lo tanto, tendríamos Buenas Prácticas de impacto externo, cuando
          damos servicios a los ciudadanos por encima de lo que estamos obligados
          a brindar o Buenas Prácticas de impacto interno , cuando mejoran o
          fortalecen la gestión institucional




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Problemas comunes en notificaciones:
    Incompatibilidad entre direcciones antiguas y actuales

    Dirección no existe

    Dirección no ubicada

    Direcciones peligrosas


  Puntos críticos en notificaciones:
    Notificación de la cuponera o cartilla de pagos

    Notificación de los documentos de cobranza coactiva y precoactiva

    Notificación de los resultados de medios impugnatorios



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Solución 1:
    Información georeferenciada

    Fusión de la información de catastro y la de tributación




  Organizaciones que aplicaron la BP:
    Municipalidad distrital de San Borja

    Municipalidad distrital de Miraflores




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Municipalidad distrital de San Borja




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Organizaciones y Soluciones
   Ayuntamiento de SAX, Alicante – España
    Solución: Prenotificación SMS

           * Se pueden realizar avisos por otros medios

           ** Existen experiencias similares en instituciones nacionales



   Servicio de Administración Tributaria de Lima
    Solución: Notificadores vecinales




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Organizaciones y Soluciones

   Municipalidad distrital de Santiago de Surco
    Solución: Selección y preparación de futuro personal con curso de
         Tributación Local


   Servicio de Administración Tributaria de Lima
    Solución: Curso en Gestión Pública y Tributación Localc




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Municipalidad distrital de Santiago de Surco




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Organizaciones y Soluciones

   Municipalidad distrital de San Borja
    Solución: Plataforma Integral de Ateción

   AGUSTO

   Servicio de Administración Tributaria de Lima
    Solución: Curso en Gestión Pública y Tributación Localc




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Buenas practicas en tributación local

  • 1. Buenas Prácticas en Organismos de Tributación Local Expositor: Fernando López Castro clopez@lp-asociados.com Ihr Logo Christian.lopez01@gmail.com
  • 2. Here comes your footer  Page 2
  • 3.  Una Buena Práctica en pocas palabra es brindar facilidades o servicios más allá de lo que legalmente estamos obligados a dar  También se puede considerar como Buenas Prácticas la implementación de aquellos mecanismos que fortalezcan la gestión institucional.  Por lo tanto, tendríamos Buenas Prácticas de impacto externo, cuando damos servicios a los ciudadanos por encima de lo que estamos obligados a brindar o Buenas Prácticas de impacto interno , cuando mejoran o fortalecen la gestión institucional Here comes your footer  Page 3
  • 4. Here comes your footer  Page 4
  • 5. Problemas comunes en notificaciones:  Incompatibilidad entre direcciones antiguas y actuales  Dirección no existe  Dirección no ubicada  Direcciones peligrosas Puntos críticos en notificaciones:  Notificación de la cuponera o cartilla de pagos  Notificación de los documentos de cobranza coactiva y precoactiva  Notificación de los resultados de medios impugnatorios Here comes your footer  Page 5
  • 6. Solución 1:  Información georeferenciada  Fusión de la información de catastro y la de tributación Organizaciones que aplicaron la BP:  Municipalidad distrital de San Borja  Municipalidad distrital de Miraflores Here comes your footer  Page 6
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  • 8. Municipalidad distrital de San Borja Here comes your footer  Page 8
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  • 10. Organizaciones y Soluciones Ayuntamiento de SAX, Alicante – España  Solución: Prenotificación SMS * Se pueden realizar avisos por otros medios ** Existen experiencias similares en instituciones nacionales Servicio de Administración Tributaria de Lima  Solución: Notificadores vecinales Here comes your footer  Page 10
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  • 12. Organizaciones y Soluciones Municipalidad distrital de Santiago de Surco  Solución: Selección y preparación de futuro personal con curso de Tributación Local Servicio de Administración Tributaria de Lima  Solución: Curso en Gestión Pública y Tributación Localc Here comes your footer  Page 12
  • 13. Municipalidad distrital de Santiago de Surco Here comes your footer  Page 13
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  • 15. Organizaciones y Soluciones Municipalidad distrital de San Borja  Solución: Plataforma Integral de Ateción AGUSTO Servicio de Administración Tributaria de Lima  Solución: Curso en Gestión Pública y Tributación Localc Here comes your footer  Page 15
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