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Apple iPhone and iPad at IBM
- 1. IBM CIO Workplace Center of Excellence
Using an Apple iPhone, iPod
Touch & iPad at IBM
© 2010 IBM Corporation
- 2. IBM CIO Workplace Center of Excellence
The need for change
Employees are becoming increasingly mobile and require the ability to work
anywhere, anytime from any device
IBM has a production BlackBerry smartphone service with 27,000 users
worldwide which is less than 7% of the IBM population. Why so few users?
–Access is rigidly controlled by management
Employees are requesting additional mobile options beyond BlackBerry (e.g.
Apple iPhone) as well as tablets (e.g. Apple iPad).
Mobility is treated an as additive service instead of a core service and
management can turn off access to control costs. If an employee is willing to
purchase a device and voice/data service, IBM should fund the internal
service costs
2 © 2010 IBM Corporation
- 3. IBM CIO Workplace Center of Excellence
IBM CIO policy
Employees are permitted to use personally owned client
hardware for business purposes with management approval
provided that IBM Security requirements (ITCS300) are
adhered to. IBM Corporate Instruction 128 governs expense
eligibility.
3 © 2010 IBM Corporation
- 4. IBM CIO Workplace Center of Excellence
Devices
iPhone 3G, 3GS, 4
–Smartphone
–iOS 4 and iPhone 4 now shipping
iPod Touch
–iPhone without the phone (cellular network),camera and
GPS
iPad wi-fi, 3G
–Essentially a larger iPod Touch/iPhone
All devices run Apple iOS, a variant of OS/X (new name for
Apple Phone OS)
4 © 2010 IBM Corporation
- 5. IBM CIO Workplace Center of Excellence
Links to articles on IBM SWG announcements
IBM Lotus Collaboration Apps to Run on Apple iPad, iPhone
IBM Brings Business-Grade Social Software to iPhone, Macs
IBM on Apple – a wining combination
IBM eyes the iPad
IBM announces Lotus Traveler support for Apple iPad
5 © 2010 IBM Corporation
- 6. IBM CIO Workplace Center of Excellence
Apple iOS services
Voice
Rich media
Virtual Private Network (VPN)
Wi-fi
Security
Mail, calendar and contacts (web & rich client)
W3 (intranet)
Custom applications (web, rich client and hybrid)
Document viewing, editing, sharing
6 © 2010 IBM Corporation
- 7. IBM CIO Workplace Center of Excellence
iNotes Ultralight for Apple iOS
Access Notes e-mail, calendar, and
contacts directly through the embedded
Apple iPhone/iPod Touch Safari browser
Leverages Domino mail servers with HTTP
server task enabled & iNotes Ultralight mail
template
Browser-based “pull” solution – no data
stored on the iPhone
7 © 2010 IBM Corporation
- 8. IBM CIO Workplace Center of Excellence
Lotus Traveler for Apple iOS
Two-way synchronization for
mail, contacts and calendar on
iOS devices
–Leverages Microsoft
ActiveSync protocol
Leverages native Apple PIM
features
Lotus Traveler Companion
application in the public Apple
App Store to read encrypted e-
mail
8 © 2010 IBM Corporation
- 9. IBM CIO Workplace Center of Excellence
Security
Relevant standard is ITCS300. Lotus Traveler with
LMC clientless VPN is compliant. Cisco VPN with
full w3 access is not compliant
Device locked after 15 minutes, 90 day password
expiration, device wipe after 10 invalid entries
–Issue open with Apple where device lock can't be set
to 30 minutes
Set by iPhone security profile created by IBM which
also includes VPN settings
–Manually installed by user today. Potential Lotus
Traveler device management in the future
–Without policy, iPhone only has PIN password which
is not ITCS300 compliant
While 3GS devices include data encryption, the
implementation does not meet IBM requirements
and not approved for SPI data. It is hopeful that OS
4.0 will address this issue
9 © 2010 IBM Corporation
- 10. IBM CIO Workplace Center of Excellence
Mobile application development
Web
–Apple iOS includes a special version of the Safari web browser
–Supports web standards (HTML 5, CSS, JavaScript etc.)
Rich Client – Apple Software Developer Kit (SDK)
–In December, 2009, IBM CIO signed an
iPhone Enterprise Developer agreement with Apple to allow IBM to
develop and deploy rich client applications inside IBM. Details
–In January, 2010, IBM Software Group (Lotus) released its first iPhone
application into the public App Store: Lotus Traveler Companion
10 © 2010 IBM Corporation
- 11. IBM CIO Workplace Center of Excellence
IBM Applications on Apple iOS
w3, Whirlwind, iNotes, Lotus Traveler, Lotus Connections, Mobile
Bluepages, Sametime, Voyage (World Wide Expense Reporting
System), Lotus Traveler Companion, LotusLive Meetings
Want to develop an application for iOS? Get the details here
11 © 2010 IBM Corporation
- 12. IBM CIO Workplace Center of Excellence
Business-oriented third-party applications
Apple Keynote
–Create and deliver presentations on the iPad (e.g. PPT)
DropBox
–File sharing. Access files on iOS devices and sync shared
folders with laptops (great for accessing presentations)
TripIt
–Manage travel – airlines, hotels, etc.
Citrix Receiver
–Access desktop applications on iOS devices
12 © 2010 IBM Corporation
- 13. IBM CIO Workplace Center of Excellence
Apple wish list
● Extend 15 minute password lockout to 30 (IBM
standard)
● Separation of “work” and “personal” functions/data
Ability to use iOS devices for Sensitive Personal
Information (SPI) like BlackBerry (encryption)
Open Document Format (ODF) support
Improved enterprise application deployment
capabilities
13 © 2010 IBM Corporation