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Claims Document Workflow
- 1. Ahshay! (I found it!) Claims Document Workflow Solution By Wilson Koh
- 3. True Story 2008 2009 Difference Total Claim 74000 79000 +7% Users 60 58 - 3% Inbound mail pages /day 7600 3500 - 54% Scanned pages/month 116,000 68,800 - 33% Incoming fax pages/month 23000 18800 - 18% Outgoing fax pages/month 1840 2460 + 25% Outgoing mail letters/month 647 891 + 37%
- 8. Notification of New Doc Claims with Pending Doc
- 11. Bill Adjuster
- 12. Who View the Doc When did they view the Doc How many times they view the Doc
Notes de l'éditeur
- No repeat faxes/mails We’re getting less redundant papers By you handling claims on time Rationale: No increase of headcount even though total claim increase. No increase headcount even though total outgoing faxes increase. Substantial decrease of 30 – 50% redundant inbound mail Decrease incoming faxes to 18% due to removal of redundant incoming faxes 25% improvement in productivity and increase in quality in one year Administrative improvement – by the admin staff in handling mails, faxes, at the minimum of 25 – 50% improvement Adjuste rlevel productivity improvement from 25% - 50%.
- More Time For Strategic Claim Handling Reduce Total Claim Cost Better Collaboration With All Layers Eliminate Paper Chase: Copying, Faxing, Shredding, Filing, Searching Less Redundancy Redundant Bill Processing = $10 To $17 Real Time Access To All Files 30 To 40k Savings Per Claim Office
- Web based application Firewall access 2-4 week deployment time Intuitive interface and user hierarchy, different screens for different users Ahshay is fully customizable and can be modified to fit your needs. Our usual implementation time is 4- 6 weeks, but we have done implementation time as fast as 2 weeks.