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OCTOBER 2014 
LINKAGE BANKING – STRATEGIES AND EXPERIENCES FROM UGANDA
AGENDA 
INTRODUCTION 
About Centenary Bank 
and Linkage Banking 
Karamoja project Brief 
Key findings/ Summary 
Q & A 
LINKAGE 
BANKING 
Centenary Rural Development Bank Ltd
f 
OUR MISSION: To provide appropriate financial 
services especially microfinance to all people in Uganda, 
particularly in rural areas, in a sustainable manner and in 
accordance with the law 
OUR VISION: To be the best provider of financial 
services, especially Microfinance in Uganda. 
BRIEF ABOUT THE BANK: Started in 1983 as a SACCO, 1993 
licensed as a commercial bank 
-Branches- 62, ATMs- 148, Staff compliment 2,115, 
Customers- 1.5m 
-4th largest bank, 2nd largest in branch network. 
-Leading microfinance bank 
-Leading banker for SACCOs and VSLAs
Centenary Rural Development Bank Ltd, 2014 4 
Linkage Banking Model 
MDIs MFIs 
VSLAs 
Cooperatives 
SACCOs
Centenary Rural Development Bank Ltd, 2014 5 
Outreach and Linkage Banking 
1. 62 Branches 
2. 148 ATMs 
3. 1.5m customers vs 4m 
(Market) 
4. 2,198 employees 
5. 4 MDIs 
6. 10 MFIs 
7. 9,820 SACCOs 
8. 5 Cooperatives 
9. 124,000 VSLAs 
10.150,000 borrowers
Why Karamoja? 
Baseline Survey findings 
Centenary Rural Development Bank Ltd, 2014 6 
KARAMOJA BASELINE SURVEY FINDINGS 
Most underserved area in terms of 
financial services. 
1% of the population is accessing 
financial services 
Several NGOs were forming VSLAs, 
and there was a need for a linkage 
Two bank branches in the whole 
region, and with basic services
Centenary Rural Development Bank Ltd, 2014 7 
OObjBeJcEtCivTeIsV ES- KARAMOJA PROJECT 
set up branches of 
Moroto and Kotido 
establish 
linkage banking 
with the 
communities 
provide basic 
financial literacy 
to the 
communities 
Prepare expansion/ 
outreach 
programmes 
through 
technologies 
like POS , 
Centemobile
Group meeting at Iriri- Karamoja
Centenary Rural Development Bank Ltd, 2014 9
Centenary Rural Development Bank Ltd, 2014 10
Centenary Rural Development Bank Ltd, 2014 11 
TOT session 
Group discussion 
Discussing account statements
Performance 
Centenary Rural Development Bank Ltd, 2014 12 
iew of SACCOs 
• Over 2,000 SACCOs in Uganda with about 50% of e.t.c 
S/No Particulars 
PPP 
Targets/Pl 
an '2013- 
2014 
Actual Achieved 
Jun 2013-Jul 
2014 
Variance 
(TOTAL Actual- 
TOTAL Targets) 
1a 
No of groups 
Mobilized 
200.0 
1,259.0 
1,059.0 
1b 
No of group 
Members 
Reached/Mobilized 
4,000.0 
14,586.0 
10,586.0 
2a 
No of trainers 
trained (TOT) 100 145.0 
145.0 
2b 
No of groups 
trained 
200.0 810.0 
610.0
Performance 
Centenary Rural Development Bank Ltd, 2014 13 
iew of SACCOs 
• Over 2,000 SACCOs in Uganda with about 50% of e.t.c 
S/N 
o Particulars 
PPP 
Targets/Plan 
'2013-2014 
Actual Achieved 
Jun 2013-Jul 2014 
Variance (TOTAL 
Actual-TOTAL 
Targets) 
2c 
No of group 
members trained 
4,000.0 6,543.0 
2,543.0 
3a 
No of Accounts 
Opened 
200.0 1,829.0 1,629.0 
4A 
Total Deposits 
Mobilised 
92,500,000.0 3,839,137,433.0 3,746,637,433.0 
5a 
Established 
Agency 
2.0 - (2.0) 
6b 
Cente-Mobile plat 
form 
185.0 307.0 122.0
Performance 
Centenary Rural Development Bank Ltd, 2014 14 
iew of SACCOs 
• Over 2,000 SACCOs in Uganda with about 50% of e.t.c 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
Actual Achieved Jun 2013- 
Jul 2014 
PPP Targets/Plan '2013- 
2014
Performance progress 
Centenary Rural Development Bank Ltd, 2014 15 
0 
100 
200 
300 
400 
500 
600 
No. of VSLAs 
Months 
VSLA Trend Report 
No of VSLA mobilised 
No of VSLA trained 
No of VSLA linked to the bank 
No of individuals linked to the Bank
The Linkage Banking (VSLAs) 
Centenary Bank 
Local authorities 
VSLA forming bodies- NGOs, Development partners. 
Funding partners- GIZ, Abi Trust 
Group think
What are the benefits? 
THE VSLAs VALUE PROPOSITIONS 
Powering the 
Wheels of 
The VSLA/ groups 
Ideas 
Communication/Collaboration 
Strategy and support 
Work 
Focus
THE GROUP STRUCTURE 
Vice Chairman 
Treasury 
Mobilization Secretary 
Secretary 
Chairman 
Members 
Management
Centenary Rural Development Bank Ltd, 2014 19 
Why we succeeded in Karamoja? 
1. Affordable bank charges- VSLA & SACCO a/c 
2. Support from GIZ Uganda 
3. Commitment from Centenary Bank Staff 
4. Support from NGOs- Care, Italia, ACDI VOCA 
5. Centenary Bank Brand 
6. Being mindful of groups and SACCOs 
ringfencing their membership 
7. Financial Literacy, mentorship and guidance
Centenary Rural Development Bank Ltd, 2014 20 
Solutions and Innovations 
• Bank has promoted alternative 
channels to bring the services closer 
like Ezee money and Cente mobile 
• Push and Pull 
• Savings Box with MNOs 
• Link Cards
Centenary Rural Development Bank Ltd, 2014 21 
Project partners 
1. GIZ –Deutche Geseuschaft 
fur internationale 
Zusammenarbeit 
2. Goal 
3.Mercy Corps 
4.Samaritan Pause 
5.ACIDI-VOCA 
6.Districts – all the seven 
districts of Karamoja 
7.Italia Solidale groups 
8.Eriamiriam Civil Society 
9. Caritas
Centenary Rural Development Bank Ltd, 2014 22 
Learning Points & Recommendations 
1. Financial Literacy and mentorship critical. 
2. Access solutions important for the 
success. 
3. Good Leadership for groups and SACCOs. 
4. Intergrity is key. 
5. Banks- Very stable liabilities. 
6. Price sensitivity (SACCOs, MFIs and 
groups) 
7. The ring fencing of members was noted. 
8. Access to cheaper credit facilities was 
desired by all (With no collateral) 
9. Partnerships came in handy to support. 
10.Interest payment on deposits was desired
Centenary Rural Development Bank Ltd, 2014 23 
1. Financial Literacy to continue. 
2. To seek credit guarantees/ 
deposits. 
3. Strategic partners. UDO, CRS 
4. Approach more funding bodies- 
DFID, URCF, Abi Trust… 
5. More alternative channels- 
Savings Box for MNOs, Link cards. 
6. Multi wallet ATM cards. 
7. Perfection of the tracking and 
monitoring of numbers. 
Future Plans
Discussions And Questions?
DIA 3_02 ligacao financeira centenary bank uganda

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DIA 3_02 ligacao financeira centenary bank uganda

  • 1. OCTOBER 2014 LINKAGE BANKING – STRATEGIES AND EXPERIENCES FROM UGANDA
  • 2. AGENDA INTRODUCTION About Centenary Bank and Linkage Banking Karamoja project Brief Key findings/ Summary Q & A LINKAGE BANKING Centenary Rural Development Bank Ltd
  • 3. f OUR MISSION: To provide appropriate financial services especially microfinance to all people in Uganda, particularly in rural areas, in a sustainable manner and in accordance with the law OUR VISION: To be the best provider of financial services, especially Microfinance in Uganda. BRIEF ABOUT THE BANK: Started in 1983 as a SACCO, 1993 licensed as a commercial bank -Branches- 62, ATMs- 148, Staff compliment 2,115, Customers- 1.5m -4th largest bank, 2nd largest in branch network. -Leading microfinance bank -Leading banker for SACCOs and VSLAs
  • 4. Centenary Rural Development Bank Ltd, 2014 4 Linkage Banking Model MDIs MFIs VSLAs Cooperatives SACCOs
  • 5. Centenary Rural Development Bank Ltd, 2014 5 Outreach and Linkage Banking 1. 62 Branches 2. 148 ATMs 3. 1.5m customers vs 4m (Market) 4. 2,198 employees 5. 4 MDIs 6. 10 MFIs 7. 9,820 SACCOs 8. 5 Cooperatives 9. 124,000 VSLAs 10.150,000 borrowers
  • 6. Why Karamoja? Baseline Survey findings Centenary Rural Development Bank Ltd, 2014 6 KARAMOJA BASELINE SURVEY FINDINGS Most underserved area in terms of financial services. 1% of the population is accessing financial services Several NGOs were forming VSLAs, and there was a need for a linkage Two bank branches in the whole region, and with basic services
  • 7. Centenary Rural Development Bank Ltd, 2014 7 OObjBeJcEtCivTeIsV ES- KARAMOJA PROJECT set up branches of Moroto and Kotido establish linkage banking with the communities provide basic financial literacy to the communities Prepare expansion/ outreach programmes through technologies like POS , Centemobile
  • 8. Group meeting at Iriri- Karamoja
  • 9. Centenary Rural Development Bank Ltd, 2014 9
  • 10. Centenary Rural Development Bank Ltd, 2014 10
  • 11. Centenary Rural Development Bank Ltd, 2014 11 TOT session Group discussion Discussing account statements
  • 12. Performance Centenary Rural Development Bank Ltd, 2014 12 iew of SACCOs • Over 2,000 SACCOs in Uganda with about 50% of e.t.c S/No Particulars PPP Targets/Pl an '2013- 2014 Actual Achieved Jun 2013-Jul 2014 Variance (TOTAL Actual- TOTAL Targets) 1a No of groups Mobilized 200.0 1,259.0 1,059.0 1b No of group Members Reached/Mobilized 4,000.0 14,586.0 10,586.0 2a No of trainers trained (TOT) 100 145.0 145.0 2b No of groups trained 200.0 810.0 610.0
  • 13. Performance Centenary Rural Development Bank Ltd, 2014 13 iew of SACCOs • Over 2,000 SACCOs in Uganda with about 50% of e.t.c S/N o Particulars PPP Targets/Plan '2013-2014 Actual Achieved Jun 2013-Jul 2014 Variance (TOTAL Actual-TOTAL Targets) 2c No of group members trained 4,000.0 6,543.0 2,543.0 3a No of Accounts Opened 200.0 1,829.0 1,629.0 4A Total Deposits Mobilised 92,500,000.0 3,839,137,433.0 3,746,637,433.0 5a Established Agency 2.0 - (2.0) 6b Cente-Mobile plat form 185.0 307.0 122.0
  • 14. Performance Centenary Rural Development Bank Ltd, 2014 14 iew of SACCOs • Over 2,000 SACCOs in Uganda with about 50% of e.t.c 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Actual Achieved Jun 2013- Jul 2014 PPP Targets/Plan '2013- 2014
  • 15. Performance progress Centenary Rural Development Bank Ltd, 2014 15 0 100 200 300 400 500 600 No. of VSLAs Months VSLA Trend Report No of VSLA mobilised No of VSLA trained No of VSLA linked to the bank No of individuals linked to the Bank
  • 16. The Linkage Banking (VSLAs) Centenary Bank Local authorities VSLA forming bodies- NGOs, Development partners. Funding partners- GIZ, Abi Trust Group think
  • 17. What are the benefits? THE VSLAs VALUE PROPOSITIONS Powering the Wheels of The VSLA/ groups Ideas Communication/Collaboration Strategy and support Work Focus
  • 18. THE GROUP STRUCTURE Vice Chairman Treasury Mobilization Secretary Secretary Chairman Members Management
  • 19. Centenary Rural Development Bank Ltd, 2014 19 Why we succeeded in Karamoja? 1. Affordable bank charges- VSLA & SACCO a/c 2. Support from GIZ Uganda 3. Commitment from Centenary Bank Staff 4. Support from NGOs- Care, Italia, ACDI VOCA 5. Centenary Bank Brand 6. Being mindful of groups and SACCOs ringfencing their membership 7. Financial Literacy, mentorship and guidance
  • 20. Centenary Rural Development Bank Ltd, 2014 20 Solutions and Innovations • Bank has promoted alternative channels to bring the services closer like Ezee money and Cente mobile • Push and Pull • Savings Box with MNOs • Link Cards
  • 21. Centenary Rural Development Bank Ltd, 2014 21 Project partners 1. GIZ –Deutche Geseuschaft fur internationale Zusammenarbeit 2. Goal 3.Mercy Corps 4.Samaritan Pause 5.ACIDI-VOCA 6.Districts – all the seven districts of Karamoja 7.Italia Solidale groups 8.Eriamiriam Civil Society 9. Caritas
  • 22. Centenary Rural Development Bank Ltd, 2014 22 Learning Points & Recommendations 1. Financial Literacy and mentorship critical. 2. Access solutions important for the success. 3. Good Leadership for groups and SACCOs. 4. Intergrity is key. 5. Banks- Very stable liabilities. 6. Price sensitivity (SACCOs, MFIs and groups) 7. The ring fencing of members was noted. 8. Access to cheaper credit facilities was desired by all (With no collateral) 9. Partnerships came in handy to support. 10.Interest payment on deposits was desired
  • 23. Centenary Rural Development Bank Ltd, 2014 23 1. Financial Literacy to continue. 2. To seek credit guarantees/ deposits. 3. Strategic partners. UDO, CRS 4. Approach more funding bodies- DFID, URCF, Abi Trust… 5. More alternative channels- Savings Box for MNOs, Link cards. 6. Multi wallet ATM cards. 7. Perfection of the tracking and monitoring of numbers. Future Plans