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Introduction to
 Online Social Networking
     for Girlstart Staff

       Author: Clare Richardson
 Disclaimer: This presentation is a compilation of the
resources found on slide 17 and personal experience.
This contains no original research or data, and I do not
claim responsibility for the accuracy of the information.
What is online social networking?
“Facebook is a social utility that
  connects you with the people around
  you.”

“MySpace is an online community that
 lets you meet your friends' friends.”
Facebook Profile
MySpace Profile
History Lesson
       Facebook                                             MySpace
                                                                      Site launches
                                                     Jan 2004
                  Launches from
  Feb 2004                                           Feb 2004
                  Harvard Dorm Room                                   Reaches 1 million users
March 2004        Expands to 4 colleges
                                                                      MySpace Music launches
                                                    April 2004
                                                                      Fall Out Boy has 1 million
                                                     May 2004
                                                                      friends
                                                                      Reaches 5 million users
                                                     Nov 2004
                  Reaches almost 1
 Dec 2004
                  million users

                  Expands to 800 colleges
 May 2005                                                             Bought for $580 million
                                                    July 2005
                                                                      by News Corporation
                  Adds high school networks
 Sept 2005
                                                                      MySpace Records label
                                                     Nov 2005         launches
                  Adds work networks
 May 2006


                  Registrations opens to everyone
 Sept 2006

                                                                      Reaches over 200 million
                                                    Sept 2007         users
                  Reaches over 50 million users
  Oct 2007
Marketing to Teen Girls: MySpace
• 55% of online teens (age 12 – 17) have a social
  networking profile
   – 66% of teens’ profiles have limited public access
• 91% use network to maintain current friendships, 49%
  use network to make new friends
• 81% of teen girls with a profile use MySpace most often
  (only 9% on Facebook)
• Older girls ages 15 – 17 are more likely to use social
  networking
   – 70% of older girls have used an online social network
   – 44% of younger girls have used an online social network
• Ethnicity and income do not significantly affect likelihood
  of using social networking
Marketing to College Girls: Facebook
• Facebook demographics in the U.S.:
                                                    35
     13 -                      18 -          25 -
                                                    +
     17                        24            34
      11%                      57%           16%    6%

   – 60% of users are female
• Users spend average of 20 minutes daily on site
• Users tend to search for people they are already
  connected to offline (especially old acquaintances),
  instead of browsing for strangers to meet
• Has become part of social capital: Number of Facebook
  friends, wall posts, groups, and photos of you
• “Facebook” has become a verb (“I Facebooked her”).
Perceptions of Site Differences
Facebook:
• Interface has a clean look
• Users tend to be more affluent
• Teens are white and college bound

MySpace:
• Profiles are more customized and glitzy/gaudy
• More single-parent, low-income families
• Teens are Latino or “alternative”, expected to
  get a job after high school
• More child predators
Social Networking Etiquette
             aka How to Not Be Creepy

• Not everyone wants to make new friends.
  – Only contact someone online that you have
    met in person (however briefly).
• People want to maintain friendships with
  people they rarely see.
  – Expect for people to find you.
• Half of users visit their network at least
  once a day. Most visit at least weekly.
  – Keep up with expectations of a fast response.
  – Don’t delay on friend or connection requests.
Communication Preferences
In general, one-on-one communication is best:
1. Post on friend’s wall / leave comment for short
     messages (viewable by their other friends)
2. Send private message within site (extension of e-mail)

Methods of mass contact:
1. Form a group (“Turtle lovers in Texas”, “We love
    Girlstart”)
2. Mass private message to friends or Bulletin (“Vote for
    me on HotOrNot”)
3. Create an event (“I got a new cell phone number”,
    “John’s Farewell Party”)
Profile Common Sense
Again, expect for people to find you. Your
  profile becomes part of your reputation
  and personal brand.
• Help people find you: Join relevant groups
  and networks
• Keep your profile clean and clutter-free
• Be careful of inappropriate pictures and
  information (posted by you or others)
• Use privacy controls
• Use email notification controls
LinkedIn
• Business oriented networking, as opposed to
  social networking
  – 16 million professionals globally, 150 industries
• Profile: Online version of your resume
  – can be public or visible to only LinkedIn members
• Easy way to investigate other’s background,
  credentials, and affiliations (and for them to
  investigate you!)
• Easy way to visualize and keep track of your
  network and contacts
LinkedIn Features
• Connections
• Introductions
• Recommendations
• Groups
• Email Contacts Search
• Past Colleagues and
  Coworkers Search
• Jobs & Hiring
• Answers
LinkedIn Stats
• People with more than 20 connections are 34
  times more likely to be approached with a job
  opportunity than people with less than five.
• The average number of connections for Harvard
  Business School grads is 58.
• All 500 of the Fortune 500 are represented in
  LinkedIn. In fact, 499 of them are represented by
  director-level and above employees.
• Users have average household income of nearly
  $140,000.
LinkedIn Tips
• Use the privacy controls to limit what people see in
  your public profile
   – Your public profile is Google’able.
• Increase your visibility:
   – Set up a profile URL if your profile is public:
     www.linkedin.com/in/clarerichardson
   – Add everyone you can find as a connection (at least 20 – 30)
• Only request and accept connections for people you
  know
• Don’t get bullied into account upgrades
• Don’t get bullied into “profile completeness”
Recommendations for Girlstart
•   Get on LinkedIn and connect to each other
•   Create a Girlstart profile in MySpace
•   Create a Girlstart group in Facebook
•   Consider creating a LinkedIn Group badge
    – “Friends of Girlstart”, “I Donated to Girlstart”
• Actively invite program participants to become
  Girlstart’s “online friend” and introduce their
  friends to Girlstart
• Do not request or accept online friendships with
  participants from your personal account
Resources
•   www.myspace.com
•   www.facebook.com
•   www.linkedin.com
•   http://www.slideshare.net/charleneli/big-brands-facebook-
    demographics-case-studies-best-practices
•   http://www.forbes.com/technology/2007/07/20/facebook-myspace-
    internet-tech-cz_ccm_0723class.html
•   http://www.amazon.com/gp/product/1419646001/ref=cm_cr_pr_prod
    uct_top
•   http://www.scribd.com/doc/15002/Teens-and-Social-Networking-
    PEW-Internet-2007
•   http://www.time.com/time/business/article/0,8599,1675244,00.html
•   http://www.forbes.com/technology/2007/07/20/facebook-myspace-
    internet-tech-cz_ccm_0723class.html
•   http://blog.guykawasaki.com/2007/01/ten_ways_to_use.html
•   http://networketiquette.net/
•   http://www.nten.org/blog/2007/10/23/nonprofits-can-be-linkedin
Addendum:
   How to create profiles on
MySpace, Facebook, and LinkedIn
Register for Facebook:
 www.facebook.com
User Account Information

          Select based on which email address you
          want to use (alumni, personal, or work
          address). You can join additional networks
          later.
Step 1: Find Friends




            Select your free personal account
            (Yahoo, Gmail, etc) to search
            your address book
Step 2: Fill out Profile Info




    This information will help you find networks
          to join and help others find you.
Step 3: Join a Network




  Joining your city network will allow others
    to find you and allow you view others’
               profiles in Austin.
Complete your Profile




                Click None to join networks
                such as college and city.
                Many students find “No
                network” people to be creepy
                (and you can only see the
                profiles of people within your
                network). A best practice is
                to at least select college
                alumni.
Fill out as much
information on each
tab as you feel
comfortable with.
You’ll control who can
see what later.
Set Privacy Controls




Go through each
settings list to limit
who can view
items to your
networks, friends,
or only you.
Set Email Notifications



                  Click Account, then
                  Notifications.
                  Select when you want to
                  be notified by email. If
                  you will log in very often
                  (once a day), you don’t
                  need to be notified of
                  much by email.
Register for MySpace
 www.myspace.com
User Account Information
Complete Profile



Your profile can
look however you
want thanks to
HTML and CSS.
Many sites offer
free MySpace
profile templates
you can copy and
paste here.
Set Privacy Controls




 Select who your profile will be viewable
     by and other privacy settings.
Set Privacy Controls




Decide when you want to be contacted by email.
Pick Your MySpace URL




If your profile will be viewable by the public (not just your friends),
                  consider selecting a unique URL.
          Example: www.myspace.com/clarerichardson
Find Friends
LinkedIn Registration
  www.linkedin.com
User Account Information
Decide How You Will Use LinkedIn
Edit Your Profile
                    Fill out your
                    profile. Your
                    main profile
                    will be entirely
                    visible to your
                    connections.
                    Click Edit My
                    Public Profile
                    to set the
                    sections that
                    the public can
                    see on your
                    profile.
Pick Your LinkedIn URL




If your profile will be public, pick an easy URL to access it.
      Example: www.linkedin.com/in/clarerichardson
Set Privacy and Notifications
Find Connections




Find people you know by searching your Outlook contacts,
webmail address books, importing from any address book
          software, or enter contacts manually.

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Introduction To Online Social Networking

  • 1. Introduction to Online Social Networking for Girlstart Staff Author: Clare Richardson Disclaimer: This presentation is a compilation of the resources found on slide 17 and personal experience. This contains no original research or data, and I do not claim responsibility for the accuracy of the information.
  • 2. What is online social networking? “Facebook is a social utility that connects you with the people around you.” “MySpace is an online community that lets you meet your friends' friends.”
  • 5. History Lesson Facebook MySpace Site launches Jan 2004 Launches from Feb 2004 Feb 2004 Harvard Dorm Room Reaches 1 million users March 2004 Expands to 4 colleges MySpace Music launches April 2004 Fall Out Boy has 1 million May 2004 friends Reaches 5 million users Nov 2004 Reaches almost 1 Dec 2004 million users Expands to 800 colleges May 2005 Bought for $580 million July 2005 by News Corporation Adds high school networks Sept 2005 MySpace Records label Nov 2005 launches Adds work networks May 2006 Registrations opens to everyone Sept 2006 Reaches over 200 million Sept 2007 users Reaches over 50 million users Oct 2007
  • 6. Marketing to Teen Girls: MySpace • 55% of online teens (age 12 – 17) have a social networking profile – 66% of teens’ profiles have limited public access • 91% use network to maintain current friendships, 49% use network to make new friends • 81% of teen girls with a profile use MySpace most often (only 9% on Facebook) • Older girls ages 15 – 17 are more likely to use social networking – 70% of older girls have used an online social network – 44% of younger girls have used an online social network • Ethnicity and income do not significantly affect likelihood of using social networking
  • 7. Marketing to College Girls: Facebook • Facebook demographics in the U.S.: 35 13 - 18 - 25 - + 17 24 34 11% 57% 16% 6% – 60% of users are female • Users spend average of 20 minutes daily on site • Users tend to search for people they are already connected to offline (especially old acquaintances), instead of browsing for strangers to meet • Has become part of social capital: Number of Facebook friends, wall posts, groups, and photos of you • “Facebook” has become a verb (“I Facebooked her”).
  • 8. Perceptions of Site Differences Facebook: • Interface has a clean look • Users tend to be more affluent • Teens are white and college bound MySpace: • Profiles are more customized and glitzy/gaudy • More single-parent, low-income families • Teens are Latino or “alternative”, expected to get a job after high school • More child predators
  • 9. Social Networking Etiquette aka How to Not Be Creepy • Not everyone wants to make new friends. – Only contact someone online that you have met in person (however briefly). • People want to maintain friendships with people they rarely see. – Expect for people to find you. • Half of users visit their network at least once a day. Most visit at least weekly. – Keep up with expectations of a fast response. – Don’t delay on friend or connection requests.
  • 10. Communication Preferences In general, one-on-one communication is best: 1. Post on friend’s wall / leave comment for short messages (viewable by their other friends) 2. Send private message within site (extension of e-mail) Methods of mass contact: 1. Form a group (“Turtle lovers in Texas”, “We love Girlstart”) 2. Mass private message to friends or Bulletin (“Vote for me on HotOrNot”) 3. Create an event (“I got a new cell phone number”, “John’s Farewell Party”)
  • 11. Profile Common Sense Again, expect for people to find you. Your profile becomes part of your reputation and personal brand. • Help people find you: Join relevant groups and networks • Keep your profile clean and clutter-free • Be careful of inappropriate pictures and information (posted by you or others) • Use privacy controls • Use email notification controls
  • 12. LinkedIn • Business oriented networking, as opposed to social networking – 16 million professionals globally, 150 industries • Profile: Online version of your resume – can be public or visible to only LinkedIn members • Easy way to investigate other’s background, credentials, and affiliations (and for them to investigate you!) • Easy way to visualize and keep track of your network and contacts
  • 13. LinkedIn Features • Connections • Introductions • Recommendations • Groups • Email Contacts Search • Past Colleagues and Coworkers Search • Jobs & Hiring • Answers
  • 14. LinkedIn Stats • People with more than 20 connections are 34 times more likely to be approached with a job opportunity than people with less than five. • The average number of connections for Harvard Business School grads is 58. • All 500 of the Fortune 500 are represented in LinkedIn. In fact, 499 of them are represented by director-level and above employees. • Users have average household income of nearly $140,000.
  • 15. LinkedIn Tips • Use the privacy controls to limit what people see in your public profile – Your public profile is Google’able. • Increase your visibility: – Set up a profile URL if your profile is public: www.linkedin.com/in/clarerichardson – Add everyone you can find as a connection (at least 20 – 30) • Only request and accept connections for people you know • Don’t get bullied into account upgrades • Don’t get bullied into “profile completeness”
  • 16. Recommendations for Girlstart • Get on LinkedIn and connect to each other • Create a Girlstart profile in MySpace • Create a Girlstart group in Facebook • Consider creating a LinkedIn Group badge – “Friends of Girlstart”, “I Donated to Girlstart” • Actively invite program participants to become Girlstart’s “online friend” and introduce their friends to Girlstart • Do not request or accept online friendships with participants from your personal account
  • 17. Resources • www.myspace.com • www.facebook.com • www.linkedin.com • http://www.slideshare.net/charleneli/big-brands-facebook- demographics-case-studies-best-practices • http://www.forbes.com/technology/2007/07/20/facebook-myspace- internet-tech-cz_ccm_0723class.html • http://www.amazon.com/gp/product/1419646001/ref=cm_cr_pr_prod uct_top • http://www.scribd.com/doc/15002/Teens-and-Social-Networking- PEW-Internet-2007 • http://www.time.com/time/business/article/0,8599,1675244,00.html • http://www.forbes.com/technology/2007/07/20/facebook-myspace- internet-tech-cz_ccm_0723class.html • http://blog.guykawasaki.com/2007/01/ten_ways_to_use.html • http://networketiquette.net/ • http://www.nten.org/blog/2007/10/23/nonprofits-can-be-linkedin
  • 18. Addendum: How to create profiles on MySpace, Facebook, and LinkedIn
  • 19. Register for Facebook: www.facebook.com
  • 20. User Account Information Select based on which email address you want to use (alumni, personal, or work address). You can join additional networks later.
  • 21. Step 1: Find Friends Select your free personal account (Yahoo, Gmail, etc) to search your address book
  • 22. Step 2: Fill out Profile Info This information will help you find networks to join and help others find you.
  • 23. Step 3: Join a Network Joining your city network will allow others to find you and allow you view others’ profiles in Austin.
  • 24. Complete your Profile Click None to join networks such as college and city. Many students find “No network” people to be creepy (and you can only see the profiles of people within your network). A best practice is to at least select college alumni.
  • 25. Fill out as much information on each tab as you feel comfortable with. You’ll control who can see what later.
  • 26. Set Privacy Controls Go through each settings list to limit who can view items to your networks, friends, or only you.
  • 27. Set Email Notifications Click Account, then Notifications. Select when you want to be notified by email. If you will log in very often (once a day), you don’t need to be notified of much by email.
  • 28. Register for MySpace www.myspace.com
  • 30. Complete Profile Your profile can look however you want thanks to HTML and CSS. Many sites offer free MySpace profile templates you can copy and paste here.
  • 31. Set Privacy Controls Select who your profile will be viewable by and other privacy settings.
  • 32. Set Privacy Controls Decide when you want to be contacted by email.
  • 33. Pick Your MySpace URL If your profile will be viewable by the public (not just your friends), consider selecting a unique URL. Example: www.myspace.com/clarerichardson
  • 35. LinkedIn Registration www.linkedin.com
  • 37. Decide How You Will Use LinkedIn
  • 38. Edit Your Profile Fill out your profile. Your main profile will be entirely visible to your connections. Click Edit My Public Profile to set the sections that the public can see on your profile.
  • 39. Pick Your LinkedIn URL If your profile will be public, pick an easy URL to access it. Example: www.linkedin.com/in/clarerichardson
  • 40. Set Privacy and Notifications
  • 41. Find Connections Find people you know by searching your Outlook contacts, webmail address books, importing from any address book software, or enter contacts manually.