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Address Text
Address Text
Sunteck Transport Group – 6413 Congress Avenue, Suite 260 – Boca Raton, FL 33487 – www.suntecktransportgroup.com
Partnering With Sunteck Is Smart Business
Address Text
Key Contacts
Sunteck Transport Co.
Lexington, SC Branch Office
328 Riverchase Way
Suite D
Lexington, SC 29072
(866) 848-3240 ph.
(803) 356-0961 fax
Sunteck’s Lexington Office is
operated by Ken Clarkson with
over 35 years of transportation
service.
24x7 availability
Branch Office Principal
Ken Clarkson
Sales Team
Shane Pittman
Mark Tarbush
Address Text
Mission, Vision, Future
Our Mission
Sunteck's mission is to provide the highest quality of customer service and care delivered
with unparalleled professionalism and company spirit. Sunteck strives to continuously
leverage technology with industry best practices to create a better business model for agents,
customers and employees.
Our Vision
Sunteck places special emphasis on the need for dynamic and responsible innovation that
generates lasting growth and improvement in business partnerships. The key missions of
management, at all levels, include developing and encouraging creativity and originality in all
its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the
resources for implementation.
Our Future
Sunteck’s future success depends on our ability to respond to the continuous evolution of
product movement patterns and models, advances in technology, and strong partnerships.
Our customers’ transportation management teams are challenged each day to answer
increased demands and manage unique variables. We work closely with our customers to
develop supply-chain and transportation management processes that are faster, more
efficient and highly cost-effective.
Address Text
Strong Management Team
• Harry Wachtel
 Chairman & CEO
 With Sunteck since 1997
• Mike Williams
 President & General Counsel
 With Sunteck since 2007
• Bill Wunderlich
 CFO
 With Sunteck since 2000
• Mark Weiss
 Executive Vice President
 Responsible for agent service and
network operations
 With Sunteck since 1997
• David Less
 Vice President & CIO
 Joined Sunteck in 2008 (23 years IT
experience)
• Warren Cohen
 Vice President Distribution & Logistics
 Responsible for developing Sunteck’s 3PL
operations
 Joined Sunteck in 2008 (13 years
transportation & logistics experience)
• Greg Fuchs
 Director, Accounting & Financial Services
 Responsible for back office, including
billing, carrier payables, credit, collections
 Joined Sunteck in 2012 (32 years financial
and logistics experience)
• Russ Dixon
 Director, Corporate Marketing &
Communications
 Responsible for all corporate marketing and
communications and sales support
 Joined Sunteck in 2008 (34 years logistics,
transportation and marketing experience)
Address Text
Superior Service & Access To Capacity
• Shippers can choose from a
balanced portfolio of
transportation and logistics
services:
 Full Truckload
 Dry van
 Refrigerated
 Flatbed
 Less than Truckload
 Intermodal
 Expedited
 Oversize, Over-dimensional
 Distribution & Logistics –
Last Mile, Pool Distribution,
Reverse Logistics and White
Glove Service
• Connectivity across the U.S. and
Canada by a network of agents and
independent branch offices
• Philosophy of customer service
excellence shared by all business
partners
• Ability to continuously react to
changing market conditions and
evolving customer needs through its
brokerage operations
• Fully staffed carrier relations
department, agreements with a full
complement of diversified carriers
• Technology to achieve optimization,
integration and visibility through the
supply chain; our offices focus on a
diverse range of market sectors
Address Text
Growth & Financial Stability
• Organization where
entrepreneurship is the
cornerstone to conducting
business
• Financially secure business
partner
 Solid annual revenue
growth
• $278 million in 2012
• Up 10% over 2011,
and 33% over 2010
 Wholly owned subsidiary
of AutoInfo, Inc.
 Publicly traded (OTC BB:
AUTO.OB)
Address Text
Third Party Endorsements
• Service levels that meet or exceed all
accepted industry standards
• Member EPA SmartWay Partnership; certified
with highest score possible
• Performance-Certified by Transportation
Intermediaries Association
• Internet Truck Stop Diamond Broker
• Top 15 brokerage firm (Transport Topics)
• Top 100 3PL (Food Logistics)
• Top 150 Florida Public Company (Florida
Trend)
• “Sunteck has a success plan for difficult times”
– Inbound Logistics
• “Sunteck masters the agent model” –
Armstrong & Associates
Address Text
Carrier Management Is
A Core Sunteck Strength
• There are currently about 10,000 brokers in the freight industry.
• Unfortunately, some brokers double-broker their freight rather than
taking the time to find a quality carrier to move the freight.
• As a Top 15 broker, Sunteck has a large enough base of
resources to get the job done and we disapprove of this practice.
It adds unnecessary expense to the cost of moving freight.
• We currently have nearly 8,000 carriers in ACTIVE status, which
means we have a highly qualified universe of carriers to move your
freight. And we did this more than 150,000 times last year!
Address Text
Carrier Qualification Process
• Test for validated credentials
 Operating authority -– FMCSA
 DOT safety rating -- SaferSys
 Proper insurance -- RMIS
• Receive current insurance certificate from carrier (if needed) and signed
Broker/Carrier Agreement
• Monitor industry watchdog sites for complaints
• Internal scoring mechanism on performance (combination of the above
plus Sunteck’s own experience with the carrier; i.e. 5-Star, 4-Star, etc.)
When a carrier meets this litmus test, then and only
then are they qualified to haul for Sunteck.
Address Text
Quality Recognition Program For Carriers
• Now in its fifth year, Q-Star is Sunteck’s initiative for improved motor carrier quality
performance.
• For carriers to be considered for inclusion in the program, they must meet several
criteria:
 Moving freight for Sunteck on a regular basis
 Have maintained a satisfactory DOT safety record
 Have active operating authority and insurance permits in place
 Have no unresolved or delinquent claims with Sunteck
 Have current broker agreements on file and have received no negative
performance reports.
• Carriers will remain as Q-Star preferred service providers as long as they maintain
the standards set by the program. Additional carriers are added each quarter.
• Key benefit to the carrier is they are the only transportation providers granted
access to Sunteck’s live carrier load board. These carriers are given an ID and
password to gain visibility to all loads that Sunteck is moving, not just those loads
that may be posted on the commercial load boards. This access allows Q-Star
carriers to bid on loads before they become more widely available for transport.
Address Text
Industry Diversification
• Farming, Mining & Construction
(SIC 01-19) = 3%
• Manufacturing
(SIC 20-39) = 57%
• Transportation &
Communications
(SIC 40-49) = 5%
• Wholesale
(SIC 50 & 51) = 18%
• Retail
(SIC 52-59) = 11%
• Government & Other
(SIC 60-99) = 6%
Address Text
Customer Specialization
• Manufacturing is Sunteck’s
largest sector at 57% of total
revenue
• Within manufacturing, the
largest customer groups that
Sunteck provides services to
include:
 Food & Grocery
(SIC 20) = 30%
 Chemicals
(SIC 28) = 14%
 Publishing & Printing
(SIC 27) = 14%
 Rubber & Plastics
(SIC 30) = 5%
 Textiles (SIC 22) = 5%
Address Text
Access To All Major Surface Modes
Last year, Sunteck moved more than 150,000 dry van, reefer,
intermodal, flatbed, heavy haul and LTL transactions
Address Text
Wide Geographic Coverage
Address Text
Numbers
Address Text
Broker Authority & Insurance
Address Text
Primary Truck Brokers Liability Insurance
• All shipments moved by Sunteck are covered by a $2 million Primary
Truck Broker Liability Insurance (PTBLI) policy. It covers our use of non-
owned, hired motor vehicles to move brokered freight.
• PTBLI is a significant addition to our risk management strategy. It covers
losses (personal injury and property casualty) that occur involving a
Sunteck-brokered motor carrier dispatched on a load by a Sunteck
independent agent.
• For shippers concerned about risk management, the addition of this
policy provides another layer of protection between the plaintiff and the
shipper when a brokered load gets involved in a major accident resulting
in a lawsuit.
• As a Top 10 freight broker, we believe it is essential to protect ourselves,
our agents and, ultimately, our customers in this manner. We believe our
customers will see our commitment to financial responsibility as a reason
to do business with Sunteck.
Address Text
What Sets Sunteck Apart
• Top 15 Brokerage Firm (Transport Topics)
 There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2012 revenue
• Member EPA SmartWay Partnership with highest possible score
 Less than 15% of the EPA’s transport partners are brokers
• Top 100 3PL (Food Logistics Magazine)
 One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics
• Risk Management
 Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of
$100,000)
 Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage
• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics),
market sectors and customer types
 Some brokers focus on certain modes or traffic lanes; Sunteck covers them all
• Connectivity across the U.S. and Canada through a broad network of independent branch offices
 Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike
movements
• Surety Bond of $100,000
 Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety
bond)
• Proprietary technology to achieve optimization, integration and visibility through the supply chain
 We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our
shippers and agents tell us are needed to continue providing top-shelf service

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SC - Sunteck Shipper Presentation

  • 1. Address Text Address Text Sunteck Transport Group – 6413 Congress Avenue, Suite 260 – Boca Raton, FL 33487 – www.suntecktransportgroup.com Partnering With Sunteck Is Smart Business
  • 2. Address Text Key Contacts Sunteck Transport Co. Lexington, SC Branch Office 328 Riverchase Way Suite D Lexington, SC 29072 (866) 848-3240 ph. (803) 356-0961 fax Sunteck’s Lexington Office is operated by Ken Clarkson with over 35 years of transportation service. 24x7 availability Branch Office Principal Ken Clarkson Sales Team Shane Pittman Mark Tarbush
  • 3. Address Text Mission, Vision, Future Our Mission Sunteck's mission is to provide the highest quality of customer service and care delivered with unparalleled professionalism and company spirit. Sunteck strives to continuously leverage technology with industry best practices to create a better business model for agents, customers and employees. Our Vision Sunteck places special emphasis on the need for dynamic and responsible innovation that generates lasting growth and improvement in business partnerships. The key missions of management, at all levels, include developing and encouraging creativity and originality in all its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the resources for implementation. Our Future Sunteck’s future success depends on our ability to respond to the continuous evolution of product movement patterns and models, advances in technology, and strong partnerships. Our customers’ transportation management teams are challenged each day to answer increased demands and manage unique variables. We work closely with our customers to develop supply-chain and transportation management processes that are faster, more efficient and highly cost-effective.
  • 4. Address Text Strong Management Team • Harry Wachtel  Chairman & CEO  With Sunteck since 1997 • Mike Williams  President & General Counsel  With Sunteck since 2007 • Bill Wunderlich  CFO  With Sunteck since 2000 • Mark Weiss  Executive Vice President  Responsible for agent service and network operations  With Sunteck since 1997 • David Less  Vice President & CIO  Joined Sunteck in 2008 (23 years IT experience) • Warren Cohen  Vice President Distribution & Logistics  Responsible for developing Sunteck’s 3PL operations  Joined Sunteck in 2008 (13 years transportation & logistics experience) • Greg Fuchs  Director, Accounting & Financial Services  Responsible for back office, including billing, carrier payables, credit, collections  Joined Sunteck in 2012 (32 years financial and logistics experience) • Russ Dixon  Director, Corporate Marketing & Communications  Responsible for all corporate marketing and communications and sales support  Joined Sunteck in 2008 (34 years logistics, transportation and marketing experience)
  • 5. Address Text Superior Service & Access To Capacity • Shippers can choose from a balanced portfolio of transportation and logistics services:  Full Truckload  Dry van  Refrigerated  Flatbed  Less than Truckload  Intermodal  Expedited  Oversize, Over-dimensional  Distribution & Logistics – Last Mile, Pool Distribution, Reverse Logistics and White Glove Service • Connectivity across the U.S. and Canada by a network of agents and independent branch offices • Philosophy of customer service excellence shared by all business partners • Ability to continuously react to changing market conditions and evolving customer needs through its brokerage operations • Fully staffed carrier relations department, agreements with a full complement of diversified carriers • Technology to achieve optimization, integration and visibility through the supply chain; our offices focus on a diverse range of market sectors
  • 6. Address Text Growth & Financial Stability • Organization where entrepreneurship is the cornerstone to conducting business • Financially secure business partner  Solid annual revenue growth • $278 million in 2012 • Up 10% over 2011, and 33% over 2010  Wholly owned subsidiary of AutoInfo, Inc.  Publicly traded (OTC BB: AUTO.OB)
  • 7. Address Text Third Party Endorsements • Service levels that meet or exceed all accepted industry standards • Member EPA SmartWay Partnership; certified with highest score possible • Performance-Certified by Transportation Intermediaries Association • Internet Truck Stop Diamond Broker • Top 15 brokerage firm (Transport Topics) • Top 100 3PL (Food Logistics) • Top 150 Florida Public Company (Florida Trend) • “Sunteck has a success plan for difficult times” – Inbound Logistics • “Sunteck masters the agent model” – Armstrong & Associates
  • 8. Address Text Carrier Management Is A Core Sunteck Strength • There are currently about 10,000 brokers in the freight industry. • Unfortunately, some brokers double-broker their freight rather than taking the time to find a quality carrier to move the freight. • As a Top 15 broker, Sunteck has a large enough base of resources to get the job done and we disapprove of this practice. It adds unnecessary expense to the cost of moving freight. • We currently have nearly 8,000 carriers in ACTIVE status, which means we have a highly qualified universe of carriers to move your freight. And we did this more than 150,000 times last year!
  • 9. Address Text Carrier Qualification Process • Test for validated credentials  Operating authority -– FMCSA  DOT safety rating -- SaferSys  Proper insurance -- RMIS • Receive current insurance certificate from carrier (if needed) and signed Broker/Carrier Agreement • Monitor industry watchdog sites for complaints • Internal scoring mechanism on performance (combination of the above plus Sunteck’s own experience with the carrier; i.e. 5-Star, 4-Star, etc.) When a carrier meets this litmus test, then and only then are they qualified to haul for Sunteck.
  • 10. Address Text Quality Recognition Program For Carriers • Now in its fifth year, Q-Star is Sunteck’s initiative for improved motor carrier quality performance. • For carriers to be considered for inclusion in the program, they must meet several criteria:  Moving freight for Sunteck on a regular basis  Have maintained a satisfactory DOT safety record  Have active operating authority and insurance permits in place  Have no unresolved or delinquent claims with Sunteck  Have current broker agreements on file and have received no negative performance reports. • Carriers will remain as Q-Star preferred service providers as long as they maintain the standards set by the program. Additional carriers are added each quarter. • Key benefit to the carrier is they are the only transportation providers granted access to Sunteck’s live carrier load board. These carriers are given an ID and password to gain visibility to all loads that Sunteck is moving, not just those loads that may be posted on the commercial load boards. This access allows Q-Star carriers to bid on loads before they become more widely available for transport.
  • 11. Address Text Industry Diversification • Farming, Mining & Construction (SIC 01-19) = 3% • Manufacturing (SIC 20-39) = 57% • Transportation & Communications (SIC 40-49) = 5% • Wholesale (SIC 50 & 51) = 18% • Retail (SIC 52-59) = 11% • Government & Other (SIC 60-99) = 6%
  • 12. Address Text Customer Specialization • Manufacturing is Sunteck’s largest sector at 57% of total revenue • Within manufacturing, the largest customer groups that Sunteck provides services to include:  Food & Grocery (SIC 20) = 30%  Chemicals (SIC 28) = 14%  Publishing & Printing (SIC 27) = 14%  Rubber & Plastics (SIC 30) = 5%  Textiles (SIC 22) = 5%
  • 13. Address Text Access To All Major Surface Modes Last year, Sunteck moved more than 150,000 dry van, reefer, intermodal, flatbed, heavy haul and LTL transactions
  • 17. Address Text Primary Truck Brokers Liability Insurance • All shipments moved by Sunteck are covered by a $2 million Primary Truck Broker Liability Insurance (PTBLI) policy. It covers our use of non- owned, hired motor vehicles to move brokered freight. • PTBLI is a significant addition to our risk management strategy. It covers losses (personal injury and property casualty) that occur involving a Sunteck-brokered motor carrier dispatched on a load by a Sunteck independent agent. • For shippers concerned about risk management, the addition of this policy provides another layer of protection between the plaintiff and the shipper when a brokered load gets involved in a major accident resulting in a lawsuit. • As a Top 10 freight broker, we believe it is essential to protect ourselves, our agents and, ultimately, our customers in this manner. We believe our customers will see our commitment to financial responsibility as a reason to do business with Sunteck.
  • 18. Address Text What Sets Sunteck Apart • Top 15 Brokerage Firm (Transport Topics)  There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2012 revenue • Member EPA SmartWay Partnership with highest possible score  Less than 15% of the EPA’s transport partners are brokers • Top 100 3PL (Food Logistics Magazine)  One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics • Risk Management  Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of $100,000)  Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage • Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics), market sectors and customer types  Some brokers focus on certain modes or traffic lanes; Sunteck covers them all • Connectivity across the U.S. and Canada through a broad network of independent branch offices  Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike movements • Surety Bond of $100,000  Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety bond) • Proprietary technology to achieve optimization, integration and visibility through the supply chain  We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our shippers and agents tell us are needed to continue providing top-shelf service