1. Charles Luc Émond
Why CRMWhy CRM??
Why Customer Relationship Management?
•CRM portrays a Company’s personality…
•IT IS crucial in providing efficiencies…
•MARKETING is where it all started…•SALES must be as predictable as possible…
•SUPPORT & SERVICE… priceless!
2. Charles Luc Émond
Personality…Personality…
Important To Any RelationshipImportant To Any Relationship
It’s not hard to understand that personality
plays an important role in all yourrelationships…
…the same can be said of a company’s CRM
strategy, it does affect the relationships a
company has with its Customers.
3. Charles Luc Émond
Why CLEWhy CLE??
CLE has extensive experience at delivering
Enterprise CRM Strategic Plans…
1
… CLE has extensive experience in the
implementation of market-leading CRM
technologies…
4. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
5. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
6. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
7. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
8. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
9. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
10. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
11. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
12. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
13. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
14. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
15. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
16. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
17. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
18. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
19. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
20. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
21. Charles Luc Émond
Why CLEWhy CLE??
CLE provides more than 15 years of CRM
experience in mid to enterprise markets for
various verticals…
2
22. Charles Luc Émond
Contact CLEContact CLE
CLE: Charles Luc EmondBusiness Phone: 613.435.4858Chuck@CLEconsulting.ca