Discover how AnMed successfully integrated Medication Management for its pateitns to improve medication safety. http://www.mckesson.com/en_us/McKesson.com/For%2BHealthcare%2BProviders/Hospitals/Patient%2Band%2BMedication%2BSafety/Patient%2Band%2BMedication%2BSafety.html

1. Case Study
AnMed Health
Fully Integrates Medication Management
At a Glance Despite a century of healing, AnMed The hospital also targeted bar codes
Health isn’t showing its age. In fact, to enhance medication dispensing
Organization this provider recently transformed and administration safety. McKesson’s
AnMed Health its medication management process robotic dispensing technology
Anderson, S.C. to address patient safety challenges. was added in the pharmacy while
– 560 beds The result is a fully integrated process medication cabinets were placed
that has reduced medication errors, on patient floors. The model was
– 21,400 inpatient admissions enhanced physician use of technology, so efficient that AnMed was able
annually improved patient outcomes, and to redeploy pharmacists for more
– 77,800 emergency/urgent added $800,000 to the bottom line. clinical interventions while other
care visits staff focused on ensuring that
– 198,600 outpatient visits Challenge all dispensed medications were
In the late 1990s, AnMed Health’s bar coded.
Solution Spotlight leadership recognized that integrated
– AcuDose-Rx medication management was the AnMed deployed electronic nursing
key to patient safety. With a mostly documentation to support complete
– Horizon Admin-Rx charting and standardized plans of
manual system, the hospital needed
– Horizon Clinicals care. Caregivers began to use bar-code
a solution that would eliminate
– Horizon Expert Documentation inefficiencies and errors. The provider scanning technology to help ensure
– Horizon Expert Orders also wanted to control costs, the “five rights” of medication
enhance communications and administration. And since safe
– Horizon Meds Manager
engage clinicians – especially medication use depends on accurate
– Horizon Order Management knowledge of patient allergies,
physicians – to use technology
– Horizon Patient Folder AnMed also implemented full
to improve patient outcomes.
– HorizonWP Physician Portal bi-directional allergy integration.
– MedDirect “Patient safety and quality
healthcare is the Holy Grail of “We completely changed our
– ROBOT-Rx
medicine,” explains Dr. Michael workflow and ‘married’ pharmacy
Tillirson, chief medical officer. and nursing with integrated
Critical Issues
“We had to streamline clinical technologies,” says Tina Jury, chief
– Manual paper-based processes nursing officer. “When all disciplines
processes and decrease variation
– Patient and medication safety in practice to enhance safety and are documenting and reviewing
– Poor communication achieve excellence.” patient information in the same
system, you enable the best care
– Rising healthcare costs
Answers possible.”
Results AnMed partnered with McKesson In 2006, AnMed deployed
– Integrated clinical systems for a comprehensive system, starting computerized provider order
for closed-loop medication with dispensing and transcribing in entry/clinical decision support
management the pharmacy. Using McKesson’s (CPOE/CDS). To prepare physicians,
– Achieved a 95% or higher pharmacy information solution as the the hospital replaced paper charts
compliance rate for bar-code hub, pharmacists built the foundation with McKesson’s electronic document
scanning for orders, streamlined workflow management system in 1998, followed
and rules-based alerting. by a physician portal in 2003.
– Enhanced clinician communication
and care processes
– Streamlined care processes
– Saved more than $800,000

2. Case Study
“Physicians at AnMed Health Physicians quickly became proficient pharmacists identified 9,215 clinical
in the technologies and saw instant interventions, saving $259,250.
have come to depend on the value in being able to electronically And nurses consistently exceed a
availability of technology 24x7, sign off on patient charts and 95% bar-code medication
access patient information anytime, administration scanning rate.
which is evidenced by their anywhere. When the Horizon Expert
Orders™ CPOE/CDS system went live, Technology has also enhanced
use and acceptance of it.” it simply became another tool in an compliance with regulatory measures.
extremely successful system. Under the Hospital Quality Incentive
Demonstration (HQID) project,
Darrell Hickman Results AnMed now ranks in the first decile
Clinician Adoption – As physicians nationally for coronary artery bypass
Chief Information Officer graft, hip and knee replacements,
use Horizon Expert Orders, they are
AnMed Health prompted with patient information and acute myocardial infarction,
and appropriate order guidelines increasing reimbursements by
based on clinical best practices. $150,000.
While the rollout was targeted to
28 physicians, 28 additional physicians “A big part of our success can be
quickly requested access. More than attributed to the fact that our clinical
70 physicians currently use the system applications are owned by clinical
to enter 30,000 orders monthly. departments,” says Bill Manson, chief
Portal usage has jumped to more operating officer. “This encourages
than 25,000 logins per month, with greater buy-in from clinical staff.”
76% of AnMed’s regularly admitting
physicians logging in daily. AnMed Health is now among a
small percentage of U.S. hospitals
“Physicians at AnMed Health have to achieve fully integrated,
come to depend on the availability of closed-loop medication management.
technology 24x7, which is evidenced For Hickman, the achievement carries
by their use and acceptance of it,” great personal meaning.
notes Darrell Hickman, chief
information officer. “In 1999, I coded on the cath table
and it took four attempts to bring
Patient Safety and Outcomes – In the me back,” he explains somberly.
pharmacy, McKesson’s Web-based “What we do is important because it
medication ordering system saved affects the enjoyment, the quality and
$400,000 by enabling after-hours the length of people’s lives. I can’t
pharmacy support. With lab results think of anything more important.”
interfaced into Horizon Meds
Manager and its rules engine,
Copyright © 2007 McKesson Corporation and/or one of its subsidiaries. All rights reserved. AcuDose-Rx, Horizon Clinicals,
McKesson Provider Technologies ROBOT-Rx and HorizonWP are registered trademarks of McKesson Information Solutions LLC. Horizon Admin-Rx, Horizon
Expert Documentation, Horizon Expert Orders, Horizon Meds Manager, Horizon Order Management, Horizon Patient
5995 Windward Parkway Folder and MedDirect are trademarks of McKesson Infromation Solutions LLC. All other product or company names
Alpharetta, GA 30005 mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT294-07/07
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