Lean IT is defined by Mike Orzen, a Lean Enterprise Institute faculty member. Orzen will teach the Lean IT full-day workshop, May 17, in Chicago: http://www.lean.org/Workshops/WorkshopDescription.cfm?WorkshopId=52 This excerpt from the workshop slide deck also has questions for you to answer in order to have an information technology operation based on lean management principles. Among other topics, the workshop will address how to apply lean startup thinking and behavior to every activity in every business function in any industry. The session also includes case studies and exercises. Learn more about Mike, the workshop's benefits, and what past attendees have said about it here: http://www.lean.org/Workshops/WorkshopDescription.cfm?WorkshopId=52

1. Lean IT
© Copyright 2013 Mike Orzen & Associates, Inc. All rights reserved.
Lean Enterprise Institute and the leaper image are registered trademarks of Lean Enterprise Institute, Inc.
Instructor: Mike Orzen, CMA, CFPIM, PMP
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2. Learning Objectives
• Explore how Lean principles and tools can be applied to
your IT organization
– IT Operations (inward facing operational excellence)
– IT supporting enterprise continuous improvement
(outward facing IT services supporting the business and
its customers)
• Introduce practical techniques you can apply immediately
in your organization 2

3. Agenda
8:00 Introductions
What is Lean IT?
Information Waste Exercise
9:30 Break
Lean IT Methods Overview
Information 5s Exercise
What are IT Value Streams?
11:55 Lunch
12:30 Dimensions of Lean IT
1:50 Break
2:00 Case Study
4:15 Adjourn
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4. Defining Lean IT
Lean IT engages people, using a framework of lean
principles, systems, and tools, to integrate, align and
synchronize the IT organization with the business to
provide quality information and effective information
systems, enabling and sustaining the continuous
improvement and innovation of processes.
4Source: Lean IT: Enabling and Sustaining Your Lean Enterprise, Bell/Orzen © 2010

5. Defining Lean IT
Lean IT has two aspects:
1. Outward-facing, supporting the continuous
improvement of business processes, and
2. Inward-facing, improving the performance of IT
processes and service delivery.
5Source: Lean IT: Enabling and Sustaining Your Lean Enterprise, Bell/Orzen © 2010

6. Key Questions for Lean IT
• How can IT work in partnership with the business on
improving process and system effectiveness?
• How can we place creativity before capital, process
improvement before IT system investment?
• How can IT drive faster and more dramatic improvements
for the business?
• How does Lean help to simplify IT: improve
morale, time, quality and cost?
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