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INFORMATION
ORGANIZATION
PRINCIPLES
OF
MEMORY
stage theory model
Also know as the Atkinson + Shiffrin
Model
Asserts that human memory develops
in three specific stages:
1. Sensory input
2. Short-term memory
3. Long-term memory
sensory input
Also called notice
Senses recognize + momentarily store
incoming environmental stimuli
Brain either filters out this stimuli or
transfers it to short-term memory
short-term memory
Also called storage
Can begin to process information in an
active + conscious way
Can discard information or continue
thinking about it
The latter creates a rehearsal/feedback
loop
long-term memory
Permanent depository where
information is stored + retrieved
when it is needed
Storage in long-term memory is
indefinite






4.
FEEDBACK
LOOP
3.
REHEARSAL
1.
SENSORY
INPUT
5.
LONG-TERM
MEMORY
2.
SHORT-TERM
OR WORKING
MEMORY
6.
RETRIEVAL
RETENTION
INFORMATION
miller’s magic number
Result of short-term memory stud-
ies by George Miller, a psychology
professor at Harvard in the 1950s
Determined that the human brain
can remember seven “chunks”, or
single units of information, plus or
minus two
which telephone number
is easier to remember?
4169776000
(416) 977-6000
the colours of the visible
light spectrum can be more
easily remembered through
a mnemonic device.
ROY G BIV
PERCEPTION
weber’s law
Also called Law of Just Noticeable
Differences
Defines minimum amount of change
required for an individual to take
notice
Amount of change remains constant
+ can be predicted for future stimuli
which weights of a type-
face can the average
audience easily identify?
Gotham
Gotham
Gotham
Gotham
Gotham
Gotham
Gotham
Gotham
Gotham
Gotham
cleveland’s task model
Developed by William S. Cleveland
at Purdue University
Pertains to how readers processes
charts + graphs
Readers use graphs to obtain both
general + specific details
pattern perception
User sees trends in the data
Can make broad, comprehensive
conclusions about a graph’s content
Individual variables are not as im-
portant as an overall understanding
of the content
41% 34% 21% 16%

table lookup
Requires the reader to undertake an
analysis of more detailed content
Reader is making determinations
about a single subject + its relation-
ship to the rest of the graph
Information being processed is a
detail of a larger whole
41% 34% 21% 16%
ORGANIZATION
THEORY
inverted pyramid
Style of writing common in journalism
Places most important or newsworthy
information at the beginning of the story
Orders the remaining information based
on relative importance
LEAD
DETAILS
SUPPORTING
INFORMATION
principle of least effort
Developed by Thomas Mann,
a librarian at the US Library of
Congress
Regardless of experience, users
will naturally gravitate towards
familiar + easy tools, even if the
resulting yield is poor
a weekday edition of the
new york times contains
more information than the
average person was likely
to come across in a lifetime
in 17th-century england.
LATCH
Model for organizing information
developed by Richard Saul Wurman
Contains only five ways of grouping
content
location
alphabet
time
category
hierarchy
location
Structures information based on
physical geography
Examples include maps, transporta-
tion routes, + travel guides
Use when physical connections are
important to understanding
asia
china
japan
europe
france
germany
italy
spain
uk
north
america
canada
usa
south
america
mexico
united nations members by location
alphabet
Bases content structure on letter
sequence
Very familiar to most audiences
Examples include dictionaries,
encyclopedias, + telephone books
Recommended for placing very
specific content in a large pool of
information
canada
china
france
germany
italy
japan
mexico
spain
uk
usa
united nations members alphabetically
time
Useful when users need to understand
the sequence of events
Examples include calendars, arrival/
departure boards, + timelines
Recommended when chain of events
is highly relevant to context
1945
canada
china
mexico
uk
usa
1955
italy
spain
1956
japan
france
1973
germany
united nations members by date of entry
category
Group information with similar features
or attributes
Examples include e-commerce websites
+ scientific classifications
Recommended when connections be-
tween information sets are important
security
council
permanent
members
china
france
uk
usa
elected to
security
council in
2008
italy
elected to
security
council prior
to 2008
canada
germany
japan
united nations members by category
hierarchy
Organizes information by measure
or by perceived importance
Examples include emergency
instructions + military insignia
Recommended when necessary to
assign weight or value to the order
of information
usa 22%
japan 19.4%
germany 8.6%
uk 6.1%
france 6%
italy 4.8%
canada 2.8%
spain 2.5%
china 2%
mexico 1.8%
percentage of contribution to
united nations general budget
references
Cleveland, William S. Visualizing
Data. Hobart Press, 1993.
Visocky O’Grady, Ken & Jenn. The
Information Design Handbook.
HOW Books, 2008.
Wurman, Richard Saul. Information
Anxiety. Bantam Books, 1990.
CHRISTOPHER
02/2013
GDES 3B08
MOOREHEAD

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