Building a Civic Tech Ecosystem

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A wide variety of skills, perspectives, and relationships are necessary to solve the complex problems facing governments today, and it’s rare to have them all within the boundaries of the institution. This presentation features Theresa O'Donnell, Bill Hall, and Eddie Tejeda on how the City of Dallas, Habitat for Humanity and Civic Insight are working together to build the capacity to make better decisions about properties in Dallas. Watch the video online: https://www.youtube.com/watch?v=YGzeGzhggFM&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh&index=40 Get involved with Code for America: www.codeforamerica.org/action

Government & Nonprofit

COLLABORATION
IN THE CIVIC TECH
ECOSYSTEM:
A Data Driven Approach to Rebuilding Neighborhoods
THERESA O’DONNELL
Assistant City Manager
City of Dallas !
BILL HALL
CEO
Habitat for Humanity !
EDDIE A TEJEDA
CEO & Co-Founder
Civic Insight

CITY OF DALLAS
9th largest city
4th largest metro economy
13,000 employees
!
!
THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

. Need a picture of HH blight map
2012 Blight Study !
o Led by Habitat for Humanity
o Study conducted by UTD
o Support of local community
partners and the media
!
!
THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

Identifying
Slumlords !
Discovered that over
750 blighted properties
were owned by just 5
individuals!
!!
!
THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55
!

OPEN DATA TIMELINE
Fall 2013: Open Data Portal
Spring 2013: Socrata
Summer 2014: Planning Mapper
Fall 2014: Civic Insight
THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

CIVIC LEADERSHIP
Philanthropic Institutions
Non-profits
Universities
Local media
THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

HABITAT FOR
HUMANITY
BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

City
State County
BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

CIVIC INSIGHT
EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

WORKING TOGETHER,
WE CAN BREATHE
LIFE INTO CITY DATA
EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

THERESA O’DONNELL
Assistant City Manager, City of Dallas !
BILL HALL
CEO of Dallas Area Habiat for Humanity !
EDDIE A TEJEDA
Co-Founder and CEO, Civic Insight

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At the 2015 New Profit Gathering of Leaders (#NPGathering15), Code for America Founder and Executive Director Jennifer Pahlka, Black Girls CODE Founder & Executive Director Kimberly Bryant, and Pigeonly CEO Frederick Hutson talked about the importance of rethinking and reshaping broken systems. Through the lens of technology, they discussed how problems that get solved have everything to do with who’s doing the solving: their experience, perspective, and insights into whom they’re solving problems for. This is Jennifer Pahlka's deck from the talk. For more details about the event, visit: http://www.newprofit.org/npgathering15-reshaping-broken-systems-rethinking-who-is-in-the-lead/

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Whether they are websites, town hall meetings, or customer service counters, designing interfaces to government to work for real people requires both deep empathy and acute analytic skills. This session dives into some of the ways that local governments are starting to integrate a user-centered approach to delivering services — and what becomes possible when they do so. Jess McMullin, Centre for Citizen Experience Watch the video online: https://www.youtube.com/watch?v=AFxOfw536Ms&index=56&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh Get involved with Code for America: http://www.codeforamerica.org/action

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When a community needs to reinvent itself, who funds the transformation? Are the established tools— municipal bonds, CDFIs, and foundations among them— working in the new era of lean urbanism? Learn about innovative financing mechanisms— like social impact bonds and crowdfunding— that can help drive civic innovation at scale. Rodrigo Davies, Center for Work, Technology and Organizations, Stanford University Watch the video online: https://www.youtube.com/watch?v=F6roHOXEjtc&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq&index=6 Get involved with Code for America: http://www.codeforamerica.org/action

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When a community needs to reinvent itself, who funds the transformation? Are the established tools— municipal bonds, CDFIs, and foundations among them— working in the new era of lean urbanism? Learn about innovative financing mechanisms— like social impact bonds and crowdfunding— that can help drive civic innovation at scale. Jase Wilson, Neighbor.ly Watch the video online: https://www.youtube.com/watch?v=F6roHOXEjtc&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq&index=6 Get involved with Code for America: http://www.codeforamerica.org/action

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The Denver Peak Academy trains employees throughout the City and County of Denver how to identify and eliminate waste and improve their daily municipal operations. In this training, learn techniques based on lean and agile principles that build personal initiative to help government staff reform and innovate their department’s internal processes. Be prepared for a hands-on learning experience to understand how Denver has helped create a culture of innovation with their City colleagues through the Peak Academy. David Edinger, Chief Performance Officer, City & County of Denver, CO Scotty Martin, Peak Academy- Peak Analytics, City & County of Denver, CO Watch the video online: https://www.youtube.com/watch?v=aUnUXlF4oWc&index=3&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq Get involved with Code for America: http://www.codeforamerica.org/action

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Civic Design: User Research Methods for Creating Better Citizen Experiences Building tech tools informed by input from real users is essential. Without feedback from the intended users, you’re making design and tech decisions in the dark. User testing can help! Learn how to carry out effective user testing to build better civic tools. Cyd Harrell, UX Evanglist, Code for America Kavi Harshawat, 2014 Code for America Fellow Watch the video online: https://www.youtube.com/watch?v=ipjLBcBD21I&index=21&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq Get involved with Code for America: http://www.codeforamerica.org/action

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How you can develop open data under the constraint of limited resources. Presented by Emily Shaw, National Policy Manager, Sunlight Foundation; Alish Green, Policy Associate, Sunlight Foundation, and Councilwoman Natalia Rudiak, Pittsburgh City Council Watch the video online: https://www.youtube.com/watch?v=_bPtIfWSkLY&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq&index=11 Get involved with Code for America: http://www.codeforamerica.org/action

Open Data on Any Budget

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Cities are leveraging technology to better connect with its constituents. However, cities are at risk of isolating key segments of its populations without closing the digital divide. We will explore the digital divide’s impact on civic technology and the role of cities in increasing access to high-speed Internet. Sheila Dugan, Marketing and Communications Manager at EveryoneOn Watch the video online: https://www.youtube.com/watch?v=9yUi_dKovJ8&list=PL65XgbSILalVoej11T95Tc7D7-F1PdwHq&index=1 Get involved with Code for America: http://www.codeforamerica.org/action

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Sam Hashemi and Ryan Shepard share how the City of Atlanta is working to reduce the number of people receiving infractions for missed court appearances in Atlanta by using technology to get the right information to the right people at the right time. Watch the video online: http://www.youtube.com/watch?v=HwJplmFgVZo&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh&index=3 Get involved with Code for America: www.codeforamerica.org/action

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2. COLLABORATION IN THE CIVIC TECH ECOSYSTEM: A Data Driven Approach to Rebuilding Neighborhoods THERESA O’DONNELL Assistant City Manager City of Dallas ! BILL HALL CEO Habitat for Humanity ! EDDIE A TEJEDA CEO & Co-Founder Civic Insight

3. CITY OF DALLAS 9th largest city 4th largest metro economy 13,000 employees ! ! THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

4. . Need a picture of HH blight map 2012 Blight Study ! o Led by Habitat for Humanity o Study conducted by UTD o Support of local community partners and the media ! ! THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

5. Identifying Slumlords ! Discovered that over 750 blighted properties were owned by just 5 individuals! !! ! THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55 !

6. OPEN DATA TIMELINE Fall 2013: Open Data Portal Spring 2013: Socrata Summer 2014: Planning Mapper Fall 2014: Civic Insight THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

7. CIVIC LEADERSHIP Philanthropic Institutions Non-profits Universities Local media THERESA O'DONNELL | CITY OF DALLAS | @THERESAOD55

8. HABITAT FOR HUMANITY BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

9. BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

10. City State County BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

11. BILL HALL | HABITAT FOR HUMANITY | @DALLASHABITAT

12. CIVIC INSIGHT EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

13. EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

14. EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

15. EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

16. WORKING TOGETHER, WE CAN BREATHE LIFE INTO CITY DATA EDDIE A TEJEDA | CIVIC INSIGHT | @EDDIETEJEDA

17. THERESA O’DONNELL Assistant City Manager, City of Dallas ! BILL HALL CEO of Dallas Area Habiat for Humanity ! EDDIE A TEJEDA Co-Founder and CEO, Civic Insight

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