An informal presentation given to OpenLearn colleagues on 13 March 2013: how can we can improve the experience for users of our site in order to reduce the overall bounce rate? These slides have minimal content. I've transcribed some of what I said during the presentation here: http://www.haikudeck.com/p/49wobwvKd2/improving-bounce-rate I've also collected some Google Analytics dashboards and custom reports that I discussed at the end of the presentation: http://www.matthewculnane.co.uk/posts/2013/3/13/improving-bounce-rate

1. Photo by Liz - http://www.flickr.com/photos/meetsinfinity/6897092003/

2. Photo by Amir Kuckovic - http://www.flickr.com/photos/childofwar/3097124543/

3. Photo by Peter Anderson - http://www.flickr.com/photos/dubswede/1430203001/

4. Photo by filmresearch - http://www.flickr.com/photos/bieraugel/5537356532/

6. Photo by @Doug88888 - http://www.flickr.com/photos/doug88888/4570566630/

7. Photo by Michael Linden - http://www.flickr.com/photos/mjlinden/7355138748/

8. Photo by Matthew MacLeod - http://www.flickr.com/photos/mmacleod/2814836112/

9. Photo by Matt - http://www.flickr.com/photos/mattwagers/1129521658/

11. Photo by prayingmother - http://www.flickr.com/photos/prayingmother/5116031310/

12. Photo by Aleks - http://www.flickr.com/photos/toastkid/4362355478/

13. Photo by Chris Martino - http://www.flickr.com/photos/chrismar/7391033332/

17. Photo by BrittneyATambeau - http://www.flickr.com/photos/brittneyatambeau/6807750528/

18. Photo by teresatrimm - http://www.flickr.com/photos/ttrimm/5351309838/

19. Photo by Tom Csizmadia - http://www.flickr.com/photos/tomicsizmadia/2565172901/

20. Photo by LEOL30 - http://www.flickr.com/photos/lwr/3378700109/