2. What Our Customers Say
Of survey responses
13
NPS score
35%
% of promoters
Professional
skills of trainee
50
Professionalis
Level of
trainee's
m of AIESEC
motivation
45
44
Personal skills
of trainee Communication
41
Selection
with AIESEC
Process
39
39
43%
% of passives
22%
% of detractors
Promoters Issues Level 1
3. ANALYSIS.
Of survey responses
Selection
Visa
Process
Documents
33
and Information
31
Selection Communication
Process with AIESEC
32
32
CommunicationProfessional
with AIESEC skills of trainee Accessibility of
26
27
information
25
Logistical support
upon arrival
24
Visa
Documents
and Information
Professional
27
skills of trainee
28
Personal skills
of trainee
23
Information
provided
21
Passives Issues Level 1
Detractors Issues Level 1
4. Conclusions from our Customers
• Our selection process is our #1 detractor issue
• How can we match more and match faster to
satisfy our customers?
5. 6 Week
Matching
Plan
Step 1 : Signing the contract Understanding the company needs
Step 2 : TN Global promotion
Step 3 : EP Screening
Step 4 : AIESEC interview
Step 5 : Short-list candidates
Step 6 : -Company interview
Step 7 : Match
6. STEP 1: Signing the contract and Understanding the Company Needs
Behind The Scenes
Together With the Company
Communicate the expectations
Set dates for all meetings and steps leading to
match
Day
1
Agree on the channel of communication
Set expectations for visa timeline based on
country preferences
Assess company’s shortlist expectations
7. Step 1: Signing the contract & Understanding
the Company Needs
Behind The Scenes
Together With the Company
Understand the company’s
need in terms of sub-products
Set expectations for the
company based on global
supply
Day
1
Understand the global Supply
Confirm the EP profiling by
showing the company example
CV
8. STEP 2: TN Global Promotion
Behind The Scenes
Together With the
Company
Make TN form in my@.net available
Create promotion material
Contact target countries
Meanwhile contact available EPs using
AFT and my@ and contact EPs that
previously applied to your entity
Day 2- Day
14
9. STEP 3: EP Screening
Behind The Scenes
Together With the
Company
Collect all the CVs
Analyze all the CVs and select the candidates
according to company’s criteria
Approve/Reject candidates
Go to Interview Process
Day 15 –
Day 18
10. STEP 4: AIESEC Interview for Shortlisting
Behind The Scenes
Together With the
Company
Arrange the interview with candidate
Get prepared for interview according to the company's
needs
Interview
Make candidate reports
Reject/Approve Candidates
Send the CV package to Company
Day
19Day 25
11. STEP 5: Shortlist Candidates
Together With the
Company
Behind The Scenes
Share shortlist with company
Update EP about the process and
the timeline (You will get feedback
from company within 3 days)
Day 26
– Day
28
Check whether the candidates align
with other company’s need
Highlight the candidates who we
recommend
Emphasize timeline and ask result from
company within 3 days
Reject the EP who didn’t pass @
interview and company short-list
12. STEP 6: Company interview
Behind The Scenes
Together With the Company
Get EP AN
Check with the company if they need
support for the interview
Communicate the interview
time with candidates
Send company induction
materials to candidates to help
them
Day 29
- Day
42
Help company prepare ideal interview
Remind both company and intern one
hour before interview’s time
Ask for interview result after interview
Communicate the interview
result to candidate
Get TN AN & Invitation Letter
13. Step 7 : Match
Congratulations! You have
just matched a TN in 6
weeks.
14. How to track new process ?
Contract
Signing
AIESEC
TN Promotion EP Screening Interviewing
Candidates
TN 1
X
X
TN 2
X
X
TN 3
X
X
X
Shortlisting
Candidates
Company
Interview
X
O
O
O
Match
Completed