The world of social services can be a bewildering maze for the vulnerable populations it seeks to serve – ex-offenders, returning veterans, the homeless, immigrants, and people with disabilities. With a community resource guide, public libraries become local information clearinghouses. Make a difference in your community! Using a real-life model, learn how to compile, print, and distribute a highly accessible resource that points toward housing, jobs, education, medical help, transportation…and even the library!

1. Managing the Maze: Creating a Community Resource Guide for Ex-Offenders and Other At-Risk Populations PART 3 of 3 Melanie Colletti Librarian Community Technology Center, Denver Public Library Erica MacCreaigh Correctional Libraries Senior Consultant Colorado State Library, Department of Education

2. The Pueblo Community and Prisoner Reentry Resource Guide http://www.cde.state.co.us/cdelib/prisonlibraries/download/pdf/Pueblo_Resource_Guide_2010.pdf

5. Managing the Compilation

6. Print versus Electronic Advantages PRINT Portability Non-computer users Marketing ELECTRONIC Accessibility On-demand updates On-demand printing

7. Print versus Electronic Disadvantages PRINT Obsolescence Limited distribution ELECTRONIC Non-computer users Portability Digital Divide

8. A handy compromise:PDF

9. Graphic design

10. Formatting suggestions Font size To serif, or not to serif? Contrast Consistency Illustrations Accessibility

11. Printing parameters Ink color(s) Cover stock – grade Cover color Text paper color Binding Page length

12. Funding

13. Managing the Distribution

14. Restorative Libraries

15. Managing the Maze: Creating a Community Resource Guide for Ex-Offenders and Other At-Risk Populations Melanie Colletti mcollett@denverlibrary.org Erica MacCreaigh maccreaigh_e@cde.state.co.us