Contenu connexe Similaire à Why charities need social media Similaire à Why charities need social media (20) Plus de Michael Netzley, Ph.D. Plus de Michael Netzley, Ph.D. (20) Why charities need social media1. Why Charities Need
Social Media
Michael Netzley, PhD
Asst. Professor, Corporate Communication
Fellow, Society for New Comm Research
4. SG Netizens: On-line Preferences 09
wiki contribution
Microblog
On-line Ratings
Personal Blog
Upload Videos
Leave Comment Blog
Visit Friends' SNS
My SNS
Watch Videos
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30+ 20-30 <20
© 2009 Michael Netzley, research.
5. 2010
Wiki Contribution
Microblog
On-line Ratings
Personal Blog
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My SNS
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30+ 20-30 Under 20
7. 2011
Wiki Contribution
Microblog
On-line Ratings
Personal Blog
Upload Videos
Leave Comment Blog
Visit Friends' SNS
My SNS
Watch Videos
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
30+ 20-30 Under 20
10. What It Means for You
• You need to be where
your stakeholders are
• Adapt to Singapore’s
comparatively passive
consumption behaviors
• Begin with a wise
content strategy
22. Gartner: SNS and Public Sector
“social networks will
complement, and may replace,
some public sector functions…”
Gartner, 23 Oct 2008