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social media
Presented by Marissa Wasseluk,
New Media Producer
Community Media Workshop
www.communitymediaworkshop.org
social media
Defining Social
• Connecting
• Collaborating
• Interacting
• Engaging
It’s all about developing
meaningful relationships by
engaging audiences through
conversations
creating a plan
of action
elements of a social media plan…
People
Objectives & Goals
Strategies
Technology, Tools & Tactics
creators
conversationalists
critics
collectors
joiners
spectators
In-actives
} influencers
organizers {
} majority
elements of a social media
plan… people (audience)
online users:
tools categorized by people’s actions
• people creating: blogs, podcasts, videos
• people connecting: social networks
• people collaborating: wiki’s, crowd sourcing
• people reacting: reviews, liking, digging
• people accelerating consumption: sharing,
aggregating, RSS feeds
elements of a social media
plan… objectives
To research in order to inform organization & projects
To position organization in social conversations
To inform supporters to increase attendance, support
and donations
To provide support
To develop and improves projects and services
elements of a social media plan…
tools
The Power of Facebook
Profiles
Fan Pages
Groups
1. Allow more than one administrator
2. Open the space to your fans
3. Create unique experiences for your fans
4. Introduce and provide context to content
you share
5. Communicate visually
Comic by
http://blog.ge
tpostrocket.co
m
Optimizing Timeline
• Branding
– Custom cover and tabs
• Favoriting
• Bookmarking
Twitter
Listen & monitor
Tweet speaks to all
Follow & share
Immediate & wide
Twitter is like…
RT @knightfdn: 20+ reasons why investing in #journalism &
#media creates lasting change http://kng.ht/jdRx3e @icfj
anatomy of a tweet
What’s a HASHTAG?
How does it work?
???
RT @knightfdn: 20+ reasons why investing in #journalism &
#media creates lasting change http://kng.ht/jdRx3e @icfj
anatomy of a tweet
What you should be
doing on Twitter
1. Create a personable avatar and profile
2. Use hashtags but make them short
3. Search, Listen & Follow
4. Retweet relevant tweets to your followers
5. Always reply to tweets directed to you
What you should be
doing on Linkedin
Company Page
Personal Page
Groups
1. Add your picture!
2. Have a clear heading & succinct summary
3. Endorse
4. Seek Recommendations
5. Create & join industry groups
6. Make your profile public!
Your Organizational Page
• Creating your page
– What you’ll need
• A Linkedin Account
• An company-owned e-mail domain
• Your organization logo
• A 4-line organization overview / mission statement
(preferably containing an “ask”)
It All Comes Back to You!
• Maintain your company page!
• Make sure your connections see how you’re
connected to your org and other orgs.
– Add volunteer work & causes!
What you should be
doing on Google+
Company Page
Personal Page
Hangouts
1. Take advantage of “hangouts”
2. Add a +1 button to your site
3. Use video
Q & A
Marissa Wasseluk
New Media Associate

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Social Media Overview