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Using a Wiki for
         Collaboration and
           Coordination
                                        by Connie Crosby
                                 Crosby Group Consulting
                      based on a webinar presented to the
Association of Independent Information Professionals (AIIP)
                                          August 26, 2010
Who am I?
Former law firm library manager
      now consulting in:

•     social media strategy
•   information management
•    knowledge management
A Tale of Two Conferences
Northeast Regional Law Libraries
  Meeting 2007 (“NE2007”)
NE2007
• formal conference
• numerous concurrent speaker sessions
• international (U.S. & Canada)
• hotel booked 3 1/2 years in advance
• large committees, geographically dispersed
PodCamp Toronto 2007
PodCamp Toronto

• informal “unconference”
• numerous concurrent speaker sessions
• international (Canada & U.S.)
• university space booked 3 1/2 months in advance
• a few key organizers
Guess what??.....
Both used wikis!
Private organizers’ wiki
• each committee had its own main page
• during conference calls, everyone referred
  to wiki

• meeting notes/decisions written directly
  into wiki

• significantly reduced email
• kept everyone “in the loop”
Committee pages = work space
Public organization wiki
• crowdsourced event!
• registration = add your name to the list
• giving a session = add session to the list
• scheduling = add your session to the
  schedule skeleton

• content created added to wiki
  (presentations, photos, audio, video)
PCTO wiki circa 2009
Have we abandoned the wiki?
Today’s talk
1. Wikis 101
2. Why use wikis
3. Wikis for event planning
4. AIIP conference
5. Getting started
6. Resources
Wikis 101
Wiki??
“The simplest online
 database that could
       work.”
“The simplest online
 database that could
       work.”

       - Ward Cunningham,
         inventor of wikis
“wiki ‘pulls’ people
together to work on the
      same text....
“...everyone looks at the
same text on a page, and can
 immediately make changes
   directly on that page.”
      - Stewart Mader, wikipatterns
WYSIWYG editor
history of revisions
Compare revisions, revert
permissions - by person & page
Wikis Platforms
                    ...in the Cloud

• PBWorks (formerly PBWiki)
• Wikispaces
• Wetpaint
Wiki Platforms
            ...inside the Enterprise
• Confluence
• TikiWiki
• MS SharePoint
• ThoughtFarmer
• ...and many more!
Why?



Photo: ddrccl http://www.sxc.hu/photo/1172789
• sharing information that changes frequently
• enabling everyone to post
• collaboration among team members
• building consensus
• coordinating activities (esp. administrative)
Wikis for event
  planning
1. Designate
administrator(s)
2. Set up initial pages
3. Get team members
        started
4. Post decisions &
 work-in-progress
5. Wiki gardening
6. Retain historical
 work for future
     reference
Getting started
Tie use back to your
 goals & strategies




     •   “goal” by D’Arcy Norman - Flickr - used under Creative Commons -
         http://www.flickr.com/photos/dnorman/3210880223/
gapingvoid.com


 Choose appropriate tools
Collaborative tools -
       alternatives
• wikis
• Google Docs
• Skype (chat, conference calls, video calls, file
  sharing, screen sharing)
• Project management sites e.g. Basecamp
• Mockup sites e.g. Balsamiq, Mockingbird
Start with a pilot project
Determine requirements
  hosted or on your own server?
  in the cloud or inside the firewall?
  history of changes needed?
  authority levels for individual pages?
  WYSIWYG editor?
Will your group culture
    support a wiki?
Choose appropriate
  wiki platform
selection - wikimatrix.org
wiki choice wizard
wiki choice wizard
wizard - feature comparison
Architecture,
layout, design
Avoid
“empty disco” syndrome
Content - create,
prepare, migrate
Designate
 a wiki
gardener
Create a sharing culture
Resources
wikipatterns.com
... and
the book!
Social Software
  in Libraries
by Meredith Farkas
Social Software
   in Libraries
     by Meredith Farkas
  .....plus numerous blog
       posts, articles &
presentations by Meredith
Wikis for
  Libraries
  by Lauren Pressley
    Tech Set series,
Neal-Schuman Publishing
Wikinomics: How
Mass Collaboration
Changes Everything
      by Don Tapscott
  and Anthony D. Williams
www.socialtext.net/
            wikiwed/

Wiki Wednesdays
WikiSym
http://podcamp.org
Effective Blogging for Libraries
by Connie Crosby
The Tech Set series,
Neal-Schuman Publishing
March 2010
http://www.neal-schuman.com/bdetail.php?isbn=9781555707132
Now! With wiki
                            techset.wetpaint.com

Effective Blogging for Libraries
by Connie Crosby
The Tech Set series,
Neal-Schuman Publishing
March 2010
http://www.neal-schuman.com/bdetail.php?isbn=9781555707132
Thank you!
           Connie Crosby
Crosby Group Consulting
    http://crosbygroup.ca
 connie@crosbygroup.ca
            416-919-6719
Image Credits (1/2)
•   NE2007 reception - photo by Connie Crosby - all rights reserved

•   “Scenes from PodCamp Toronto 2007” by Brian Hogg - Flickr - used under Creative
    Commons http://www.flickr.com/photos/inelegant/404694563/

•   Image of business man used under standard stock.xchng license http://www.sxc.hu

•   Image of business woman used under standard stock.xchng license
    http://www.sxc.hu

•   “goal” by D’Arcy Norman - Flickr - used under Creative Commons -
    http://www.flickr.com/photos/dnorman/3210880223/

•   The Web 2.0 thing (cartoon) - Hugh McLeod - gapingvoid.com
Image Credits (2/2)
•   “L'espace internet du musée de la Communication (Berlin)” by dalbera - Flickr -
    used under Creative Commons
    http://www.flickr.com/photos/dalbera/2738451853

•   “Emerging Beauty” by timsamoff on Flickr - used under Creative Commons -
    http://www.flickr.com/photos/timsamoff/106779233/

•   “The rave” by leocub - used under standard stock.xchng license -
    http://www.sxc.hu/photo/772418

•   “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under stock.xchng
    standard licensing

•   “Dr. Dirt in his garden” by Natalie Maynor - Flickr - used under Creative Commons
    http://www.flickr.com/photos/nataliemaynor/446709701/

•   Image of Connie Crosby - all rights reserved, Rannie Turingan. Used with permission
    http://www.flickr.com/photos/photojunkie/4378782274

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Using a Wiki for Collaboration and Coordination

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