Im Not Happy Till You're Not Happy: Building better Information Security relationships
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Im Not Happy Till You're Not Happy: Building better Information Security relationships
- 1. I’m not happy ‘till you’re not happy http://www.flickr.com/photos/jordandelion/4370518981/
- 2. Building better Information Security relationships Heather Diehl, PMP | Enterprise Architecture | ITCD, 702 Information Assurance @Goddard June 27, 2011 http://www.flickr.com/photos/amylovesyah/4444095375/
- 11. My photo. Thanks!
- 12. My photo. Thanks!
- 15. My photo. Thanks!
- 16. My photo. Thanks!
Notes de l'éditeur
- http://www.flickr.com/photos/jordandelion/4370518981/
- http://www.flickr.com/photos/amylovesyah/4444095375/
- Not trying to feed you a bunch of fluff. We’re talking about requirements, here.http://www.flickr.com/photos/andrewmalone/5163291500/
- As an Information security professional, you are an excellent defender of NASA… if you can pull off a magical balancing act.http://www.flickr.com/photos/dunechaser/142079765/
- You’ve probably gotten to the point where you have to say NO incredibly often. Are you saying it more than yes?http://www.flickr.com/photos/markdodds/5125418883/
- Now, if it goes too far….http://greatfirewallofchina.org/index.php?siteurl=http%3A%2F%2Fnews.yahoo.com%2F
- It could have an impact on the missionhttp://www.flickr.com/photos/repoort/2645497916/
- Think about what exactly you are saying no tohttp://www.flickr.com/photos/xurble/376588066/
- Let’s talk about the people you work with http://www.flickr.com/photos/kaptainkobold/5181464194/
- What are they trying to do? Do you even know? Have you asked?L’Enfant’s Plan for DC
- They are trying to build thingshttp://www.flickr.com/photos/contemna/5272576625Heather Diehl
- Marvelous things, complex thingsDealing with complex people, processes and requirements of their own, in order to contribute to even greater, more complex thingshttp://www.flickr.com/photos/contemna/5725291684/Heather Diehl
- So, if they present you with a solution, have you asked what they are trying to accomplish? What problem they are trying to solve?Or are you comfortable not understanding?http://www.flickr.com/photos/askpang/5402492304/
- You can be part of the success. In Information Security, you are an enabler.http://www.flickr.com/photos/joelogon/346368521/
- See the person, and what problem they are trying to solve.http://www.flickr.com/photos/contemna/5273189110Heather Diehl
- Because you can offer alternatives. Ones that meet security requirements, and integrate with the constraints of our environment… http://www.flickr.com/photos/contemna/5272578725Heather Diehl
- With knowledgeable questions, you can break down defensive postures… or maybe the motivation you perceive isn’t actually true.http://www.flickr.com/photos/swamibu/1937158223/
- Do you want the relationships to be better? Go in with noble intent. Assume noble intent. Don’t sabotage the relationship from the start.http://www.flickr.com/photos/screenpunk/2421689164/
- You may find that sometimes what looks like anger [and hostility], is actually pasta.http://www.flickr.com/photos/mrwalker/428510520/
- And remember that badgering gets you nowhere.Badgers: Original flash animation: http://www.weebls-stuff.com/wab/badgers/Know Your Meme: http://knowyourmeme.com/memes/badger-badger-badger
- If you make yourself an obstacle to completing their work, your customers will actively go around you, ultimately creating more risk.http://www.flickr.com/photos/davidmoisan/3153441857/
- Because they just want to do their workhttp://www.flickr.com/photos/gsfc/4954529973/
- So, how do you see the people and their requirements in the organization? http://www.flickr.com/photos/mac_filko/5491559690/
- While most have same basic requirements, their individual roles often come with a not-so common set of additional requirements.http://www.flickr.com/photos/aaron_anderer/4093181371/http://patft.uspto.gov/netacgi/nph-Parser?Sect2=PTO1&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch-bool.html&r=1&f=G&l=50&d=PALL&RefSrch=yes&Query=PN%2FD253711
- The more personally invested you become, the easier it is to do these things:Asking “How can I help?” “what are you trying to do?”And learning that “No” is most often too simple of an answer, and actually makes more work for you in the end.http://www.flickr.com/photos/dunechaser/250617151/
- Have you made yourself part of it?Do you know it?Are excited by it?Are *curious* about it?http://www.flickr.com/photos/westfieldma/31590231/
- You can be a hero for them on a daily basis… when your security role helps them to do their jobs betterhttp://www.flickr.com/photos/28476480@N04/4548378501/