CDA Dagupan Annual Performance Report

1. 2013 CDA Dagupan Extension Office
Annual Narrative Report
For the year 2013, there were four Major Final Output (MFOs) consisted of the
following: a) Efficient Registration of Cooperatives and Amendments to Articles of Cooperation
and By-Laws; b) Effective Enforcement & Compliance to Rules and Regulations; c) Effective
Support Services for Cooperatives; d) Efficient, Effective and Responsive Regulatory and
Developmental Agency for Cooperatives.
The programs, projects, activities conducted to achieve Efficient Registration of
Cooperatives and Amendments to Articles of Cooperation and By-Laws (MFO 1) were as
follows: Registration of Cooperative, Membership Expansion, Establishment of Cooperative
Branches/Satellites, Formation of Laboratory Cooperatives, Advocacy for Mergers and
Consolidation, Encoding of CAPRs/AFS/Performance Report/Social Audit Report, Monitoring
of Compliance of Cooperatives to Administrative Requirements, Evaluation of Financial and
Institutional Records of Cooperatives, Records Keeping and Archiving of Cooperative's Records,
Posting of Official List of Cooperatives. Table 1 presents the performance of CDA – DEO per
program, projects and activities as well as the overall performance of MFO1.
Table 1
MFO 1 Performance
1
2
3
4
5
6
7
8
9
10
Programs, Projects and
Activities
Registration of Cooperatives
Registration of Amendments
to Articles of Cooperation
and By-Laws (ACBL)
Establishment of coop
branches/satellite
Formation of Laboratory
Cooperatives
Encoding of
CAPRs/AFS/Performance
Report/Social Audit Report,
Monitoring of compliance of
cooperatives’ to
administrative requirements
Evaluation of financial and
institutional records of
cooperatives
Records keeping and
archiving of cooperative's
records,
Posting of Official List of
Cooperatives
Mainstreaming Membership
Total
Overall performance
Qualitative Description
Target
Accomplishment
48
61
Percent
Accomplishment
127.08
150
83
55.33
13
19
4
3
75
820
991
120.85
820
757
92.31
48
61
128
338477
71
281,511.00
146.15
127.08
55.46
83.16
882.42
88.24
GOOD
On the other hand, the programs, projects, activities conducted to achieve MFO 2 relative
to Effective Enforcement & Compliance to Rules and Regulations were focused on the
following: Inspection of Cooperatives, Issuance of Inspection Reports to Cooperatives
Inspected, Examination of Cooperatives, Issuance of Certificate of Good Standing, Resolution of

2. Cooperative Controversies, and Disposal of Cooperative Controversies through Alternative
Dispute Resolution (ADR). Table 2 presents the Annual Performance on MFO2
Table 2
2013 Performance on MFO2
1
2
3
4
5
Programs, Projects and
Activities
Inspection of Cooperatives
Issuance of Inspection
Reports to cooperatives
inspected
Examination of coops
Issuance of Certificate of
Good Standing
Resolution of Cooperative
Controversies (thru
Issuance of Legal Opinions
Total
Overall performance
Qualitative Description
Target Accomplishment
820
991
Percentage
Accomplishment
120.85
820
991
120.85
125
125
100
820
1048
127.8
100
111
111
580.50
116.10
BETTER
Furthermore, the 3th MFO deals with Effective Support Services for Cooperatives with
programs, projects, and activities such as: Technical Assistance Provision (training, mentoring,
cliniquing), Monitoring of Cooperative Development Councils (CDC), Accreditation and
Standard Setting, Implementation of the Gawad Parangal Awards and Recognition Program,
Documentation of Cooperatives’ Best Practices and Success Stories, Network and Partnership
Development, Implementation of GAD Programs, Implement a Program to Strengthen
Cooperative Banks thru: a. Promotion on Merger and Consolidation of cooperative banks and b.
Monitoring of the Divestment Plan of CDA, Implement the Cooperative Marketing System for
Sustainable Agriculture thru On-line Market Place for Coops, Implement Programs to Strengthen
Housing, Water Service Cooperative, Implement Programs to strengthen coops of the elderly,
youth and people with special needs, Implement Programs to Strengthen Transport Cooperatives,
Strengthening of Federation and Unions and Coordinate with other Government. Agencies,
NGOs, Foreign Institutions for Financial and Other Forms of Assistance to Promote the
Viability of Cooperatives and Sound Management of Loan Receivables and Unliquidated Grants
and Subsidies, Public Information Services and Coordination and/or Conduct of Summits,
Congresses, Trade Fairs, Anniversaries, etc. Table 3 shows the 2013 Annual Performance on
MFO4 of the CDA – DEO.
Table 3
2013 Performance on MFO4
1
2
3
4
5
Programs, Projects and Target Accomplishment
Percentage
Activities
Accomplishment
Technical Assistance
Provision (training,
660
1972
150
mentoring, cliniquing),
Monitoring of Cooperative
Development Councils
30
96
150
(CDC),
Accreditation and Standard
100
Setting
4
4
Implementation of the
Gawad Parangal Awards
15
15
100
and Recognition Program
Documentation of
12
6
50

3. 6
7
8
9
10
11
12
13
14
15
16
17
18
Cooperatives’ best
practices and success
stories,
Network and Partnership
Development
Implementation of GAD
Programs
Implement a program to
strengthen Cooperative
Banks thru: a. Promotion
on Merger and
Consolidation of
Cooperative Banks and b.
Monitoring of the
Divestment Plan of CDA
Implement the Cooperative
Marketing System for
Sustainable Agriculture
thru On-line Market Place
for Cooperatives
Implement programs to
strengthen coops of the
elderly, youth and people
with special needs,
Implement Programs to
strengthen housing
Implement Programs to
strengthen water service
cooperative,
Implement programs to
strengthen Transport
Cooperatives
Strengthening of
Federation and Unions
Coordinate with other
Government. Agencies,
NGOs and foreign
institutions for financial
and other forms of
assistance to promote the
viability of Cooperatives.
Sound Management of
Loan Receivables and
Unliquidated Grants and
Subsidies.
PDAF Liquidation
Public information
services
Coordination and/or
conduct of Summits,
Congresses, trade fairs,
anniversaries, etc.
Total
Overall Performance
Qualitative Description
40
34
85
12
84
150
15
15
100
14
14
100
4
15
150
3
0
8
8
100
8
8
100
8
31
150
16
214
150
P9.8M
4
P9.65
845
98.46
150
5
49
150
2033.46
112.97
BETTER
For the 4th and final MFO entitled Efficient, Effective and Responsive Regulatory and
Developmental Agency for Cooperatives covered the following program, projects and activities:
Human Resources Development, Planning & Monitoring and Submission of Accountability
Reports, Assets Management, Disaster Preparedness Program, Implementation of ICT

4. Maintenance Plan, Submission of Budget Accountability Reports, Establishment and
Compliance to Citizens Charter, Maintenance of Quality Workplace. Table 4 presents the 2013
Annual Performance on MFO 4.
Table 4
2013 Annual Performance on MFO 4 of CDA – DEO
1
2
3
4
5
6
7
8
9
Programs, Projects and
Activities
Income Generation.
Human Resources
Development
Planning & Monitoring
and Submission of
Accountability Reports
Assets Management,
Disaster Preparedness
Program
Implementation of ICT
Maintenance Plan
Submission of Budget
Accountability Reports
Establishment and
Compliance to Citizens
Charter,
Maintenance of Quality
Workplace
Total
Overall Performance
Qualitative Description
Target Accomplishment
P 1M
1,125,737.78
Percentage
Accomplishment
112.57
3
3
100
12
12
100
12
12
100
1
0
12
12
100
12
12
100
1
1
100
12
12
100
812.57
90.28
GOOD
Two major milestones Made CDA-DEO stands out for 2013. The ISO 9001:2008 was
awarded to CDA – DEO on July 22, 2013 at Quezon City. This is a manifestation that CDADEO is competent in terms of being able to implement international standards in the area of
registration processes.
The certification was not easy. It started from a dedicated and committed leadership, the
cooperation and sacrifices of the staff, the commitment of resources for the quality workplace
physical arrangement and the mentors from Central Office headed by Atty. Niel A. Santillan,
Chief Leighlany Cariaso and Dir Marieta Hwang and their staff for their support and

5. encouragement and to Chairman Emmanuel M. Santiaguel and the Board of Administrators for
their motivation and inspirational guidance.
The Civil Service Commission conducted a Customer Satisfaction Survey on an Anti Red Tape Act
and based from the findings, the CDA-DEO clients rated CDA-DEO with a final numerical rating of 87.94
with final descriptive rating of “GOOD”.
In summary, the CDA-DEO has an overall performance of 107.58 % Accomplishment for the
year 2013. The Authority excelled in the following: ISO Certification, Efficient, Effective and
Responsive Regulatory and Developmental; Effective Enforcement & Compliance to Rules and
Regulations.
Figure 1: Performance on the Various MFOs and the Overall Percentage Rating
The remaining indicators were rated “Good”, however, there still room for improvement
in the following MFOs namely:
Effective Support Services for Cooperatives; Efficient
Registration of Cooperatives and Amendments to Articles of Cooperation and By-Laws; and
Efficient, Effective and Responsive Regulatory and Developmental Agency for Cooperatives.
Figure 1 presents the overall performance of CDA-DEO for the FY 2013.
Qualitatively speaking the descriptive equivalent for the CDA-DEO 2013 performance is
shown in Figure 2 where 3 MFO: Effective Support Services for Cooperatives; Efficient
Registration of Cooperatives and Amendments to Articles of Cooperation and By-Laws; and

6. Efficient, Effective and Responsive Regulatory and Developmental Agency for Cooperatives
were rated “GOOD”; whereas 2 MFOs such as: Efficient, Effective and Responsive Regulatory
and Developmental; Effective Enforcement & Compliance to Rules and Regulations were rated
“BETTER” and the ISO certification was rated “BEST”.
Figure 2: Qualitative Description of the Major final Outputs and Other Outputs
Legend:
below 100%
Above100%
Above 150%
Good
Better
Best
Prepared by:
JOSEFINA B. BITONIO
Supervising CDS – Planning Officer
Noted by
RAY R. ELEVAZO
Regional Director