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Innovating
for Investors
BNP Paribas Personal Investors




                        “Where does                                                                             BNP Paribas Personal Investors provides
                                                                                                                financial investment advice and brokerage
                                                                                                                services to affluent clients in Europe and Asia.


                      my money go?”
    Investors want liquid, high-performance and transparent investments. This is all the more true in
    the current economic crisis: the impossibility for Western nations to maintain their standard of
    living without going into debt has made savings channels much longer and more complex. It’s our
    responsibility to ensure the quality and traceability of the investments our clients make.

    As experts in our field, we want to listen to what they say on the telephone or in face-to-face dialogue;
    we want to offer them helpful and meaningful services over the Internet or via their mobile phones.
    It takes a great deal of money to finance the research and infrastructure needed to meet today’s
    challenges. India, China and Brazil are clear proof of that: raising the level of savings, particularly
    domestic savings invested in stocks, is one part of the solution. Consumption is not an end in itself;
    we need to invest today to finance the growth of tomorrow. Growth that will be more equitably
    distributed and more environmentally sustainable.




    Editorial Olivier Le Grand
2
4-point
                                                            strategy
The global strategy of BNP Paribas Personal Investors comprises 4 key elements:

- Serve affluent clients in Europe and in Asia

- Focus on online brokerage and long-term investors

- Improve financial guidance with high-tech high-touch innovation

- Provide Personal Investors expertise to other BNP Paribas entities




                                                                                  3
BNP Paribas Personal Investors




        The principal players
                                                                                                           BNP Paribas Personal Investors is
                                                                                                           a business line within Investment
                                                                                                           Solutions, a division of BNP Paribas.




                                                                                          Left to right:
                                                                       Tanguy Gouttenoire - Controlling
                                                           Mélanie Borrmann - Information Technology
                                                        Jörg Stettner - Financial Products and Services
                                 Cécile Dantan-Michoulier - Client Marketing and Customer Intelligence


4
Cortal Consors
                                Retail Banking
                                                                                                                     B*capital
                                Investment Solutions                            BNP Paribas
BNP Paribas                     6 business lines within Investment Solutions,
                                                                                                                     Geojit BNP Paribas
                                of which BNP Paribas Personal Investors         Personal Investors

                                Corporate                                                                            BNP Paribas
                                Investment Banking                                                                   Personal Investors




Cortal Consors                         B*capital                                   Geojit BNP Paribas BNP Paribas
                                                                                                      Personal Investors
Leading European broker in             Investment company                          Indian brokerage firm and          Also present in Luxembourg
personal investing and online          specialized in trading advice               distributor of financial savings   and Singapore, providing
trading.                               and discretionary portfolio                 products in India and the         financial services dedicated to
Catering to more than 1 million        management services for affluent             Middle East.                      an affluent clientele that includes
customers                              investors.                                  More than 500 branches in India   both residents and expatriate
Present in 3 European                  The major shareholder in                    Strong presence in the Gulf       communities.
countries                              Portzamparc, a French specialist
(Germany, France and Spain)            in small and mid cap businesses




                                                                                                                                                          5
BNP Paribas Personal Investors




                                 Investment Solutions
                                                                  Investment Solutions, the division of BNP Paribas
                                                                  to which Personal Investors belongs,
                                                                  is a source of integrated solutions for investors,
                                                                  be they private clients, high net-worth individuals,
                                                                  corporates or institutions.
                                                                  It groups businesses active in gathering,
                                                                  managing, growing, protecting and administering
                                                                  savings and assets.




                                      Christina Quinger - Audit




6
BNP Paribas
                                             A bank to rely on
BNP Paribas is one of the 6 strongest banks* in the world, as ranked by Standard & Poor’s, and the largest bank in the
Eurozone in terms of deposits. It holds key positions in 3 major segments: Retail Banking, Investment Solutions and
Corporate Investment Banking. In Retail Banking, the Group has four domestic markets, in France, Italy, Belgium and
Luxembourg. It is present in 80 countries, with 200,000 employees.
* Within its peer group




• 4th largest French company and 7th in the banking industry worldwide; n° 2 bank in the Eurozone
  (“Global 2000 Forbes” 2009)
• Ranks 8th among the “world's safest banks” (“Global Finance” - February 2009)
• 6th most valuable international banking brand, 3rd in Europe (“Brand Finance” - February 2010)




                                                                                                                         7
BNP Paribas Personal Investors




            Executive Committee
        The members of the Executive Committee meet regularly, alternately in Nürnberg, Germany and Paris, France


        I KAI FRIEDRICH, DEPUTY CEO, CORTAL CONSORS GERMANY I C.J. GEORGE, CEO, GEOJIT BNP PARIBAS I BENOÎT GOMMARD, CEO, CORTAL CONSORS FRANCE I STEFAN GROENING, HEAD OF MARKETS AND PRODUCTS,
        BNP PARIBAS PERSONAL INVESTORS I OLIVIER LE GRAND, HEAD OF BNP PARIBAS PERSONAL INVESTORS I VINCENT LECOMTE, DEPUTY HEAD OF BNP PARIBAS PERSONAL INVESTORS AND CEO, CORTAL CONSORS GERMANY I
        PHILIPPE NAHUM, CEO, B*CAPITAL I SOPHIE REVERSAC, HEAD OF FINANCE AND DEVELOPMENT, BNP PARIBAS PERSONAL INVESTORS I LOUIS ROUVRAIS, CIO, BNP PARIBAS PERSONAL INVESTORS I




        Our values
        Responsiveness proactive adaptation to local markets and changing customer needs
        Creativity new investment instruments, pioneering online tools, innovative banking solutions
        Commitment fair advice tailored to demanding investors
        Ambition focusing on client satisfaction, enriching our customers; expanding into new markets
        Ethics compliance, corporate social responsibility

8
Key Figures 2009
                               3,984                                                                                65,941,560
                                                            42
1,657,420
                                             328
                   522                                                                                  33                           73
                                                                                    4

     Clients      Investment   Employees    Net banking    Earnings            Asset gathering       Assets under       Number      Brokerage
                     shops                    income      before tax          (gross long-term       management       of executed   flow (bn€)
                                               (M€)         (M€)              collection) (bn€)         (bn€)            trades




+ 12%                                                                     > 500
 Life Insurance, gross
   collection in 2009            + 21%                                       branches in India
                                                                       BNP Paribas Personal Investors is the
                                                                       1st foreign establishment to have such
                                                                                                                          8.5%
                                     Stock Brokerage                    a vast financial services distribution            revenues generated
                                                                                   network in India
                                      trades in 2009                                                                      through innovation




                                                                                                                                                9
BNP Paribas Personal Investors




                                                     Recognition
                                                      Finanzmonitor 2009, a representative survey carried out
                                                      among financial decision-makers in German households,
                                                      ranked Cortal Consors Germany the “N° 1 Innovative
                                                      bank”.

                                                      Brokerwahl.de, Germany’s top broker poll, named Cortal
                                                      Consors Germany “N° 2 Online Broker of the Year” as
                                                      well as “best futures and daytrade broker”.

                                                      The German Institute for Service Quality ranked Cortal
                                                      Consors Germany the “2nd best German direct bank”
                                                      (published in “Wirtschaftswoche”).

                                                      Euro Magazine, the most extensive German bank survey,
                                                      analysing 48 financial institutions, named Cortal Consors
                                                      Germany “one of the 3 top German banks”.




     Left to right:
     Mélanie Borrmann - Information Technology
     Julie Lambertod - Internet & Mobile Marketing
     François Ballet-Baz - Client Relations



10
The readers of MoneyWeek, a French weekly financial magazine, designated   In the Dalal Street Investment Journal MID CAP 400,
Cortal Consors France as “N°1 online broker”.                              Geojit BNP Paribas was classified among the “400 top
                                                                           Mid Cap Stocks” in India.
At the Paris Investment Forum, Cortal Consors France won the “Innovation
award” for its online Gold offer.                                          In Business Today’s annual list of the country’s Most
                                                                           Valuable Private Sector Companies, Geojit BNP Paribas
Novamétrie, a market research company, conducted a survey of journalists   was “among the top 500”.
and found Cortal Consors France and B*capital among the “3 top French
banks” in terms of image and communication.

The French financial magazine “Les Dossiers de l’Epargne” bestowed its
“Label of Excellence 2009” upon Cortal Consors France for its various
trading packs.




                                                                                                                                   11
Corporate Social Responsibility




               Building
                                       For the last ten years, BNP Paribas Personal Investors has remained
                                       committed to socially and environmentally responsible action. It was the
                                       1st financial institution to launch a “sustainable development subfund” in


        tomorrow today
                                       France. Prime examples of the ongoing environmental initiatives undertaken
                                       by Personal Investors include carbon assessments, “green” rating and “useful
                                       investment” operations and a dedicated CSR website.




                                       www.investir-utile.fr
                                       Personal Investors launched www.investir-utile.fr, a website featuring initiatives
                                       undertaken by its entities. This not-for-profit website shows simply and clearly
                                       the relationship between a financial investment and its social utility.
                                       A “Green Rating” of 330 funds invested in European stocks gives investors a
                                       further selection criterion in addition to standard information on performance.
                                       The French “Ethical Label” ranks 13 socially responsible companies in each
                                       sector on the basis of three criteria (human resources, environment and
                                       corporate governance), and waives custody fees on these equities.




                                                                                           Lip-sync by Cortal Consors and B*capital employees

12
RESPONSIBILITY SOLIDARITY                                 PROXIMITY




                                                                      Photos of “Useful Investment” operations in Chile, Cambodia and India.




Socially responsible initiatives
In Germany                                                            In France
Humanitarian relief The "Hilfstruck" (meaning "relief-truck")         “Useful Investing” continues…
campaign was carried out by "Börsianer Handeln", a non-profit         Cortal Consors France and B*capital launched their 5th Useful Investment scheme.
organization co-founded by Cortal Consors Germany. A truck            The aim was to encourage private clients to invest in funds and stocks with
carrying donations and care packages was sent to daycare centres      environmental and sustainable development benefits.
in Petrilla, Romania.                                                 Clients could invest online in a selection of stocks via B*capital or in funds with
"Börsianer Handeln" also contributes to a school project in Bolivia   reduced entry fees via Cortal Consors. 100% of stock brokerage fees and 2%
offering educational support, kindergartens and medical centres to    of the total amount collected have been respectively donated to the non-profit
more than 800 students. Work has begun to expand the school so        organization GoodPlanet to fund environmental projects in India.
as to accommodate more students.                                      Since 2006, “Useful Investment” operations have helped to fund projects to
                                                                      reduce greenhouse gas emissions in Chile, Cambodia and India in collaboration
“DelphinLagune” Cortal Consors has continuously supported             with GoodPlanet.
“Delphin Lagune”, Europe’s 1st dolphin therapy centre for autistic
children. “DelphinLagune” at Nuremberg Zoo is in the advanced         Good Planet Foundation
stages of construction and will be inaugurated in 2011.               The GoodPlanet Foundation, chaired by Yann Arthus Bertrand, aims to educate and
                                                                      create environmental awareness. Cortal Consors is one of the 4 founding members.



                                                                                                                                                            13
The best of
                                                       financial Europe
                                                         Cortal Consors, a European leader
                                                         and specialist in online brokerage and
                                                         savings investment, provides expert
                                                         financial advisory to more than a
                                                         million customers. It offers a wide array
                                                         of short- and long-term investment
                                                         products tailored to best suit clients’
                                                         needs.




                                      Left to right:
       Mélanie Borrmann - Information Technology
     Michael Leis - Financial Products and Services


14
Cortal Consors
                                                                                                                  Our clients say…

                                                                                                                   My contact person at
                                                                                                                   Cortal Consors is extremely
                                                                                                                   helpful and always available
Germany
                                                                                                                   for me. I receive personalized
          In 2009, the watchword at Cortal Consors Germany was to focus on core competencies to ensure             attention which helps me act
          high quality personalized advice.                                                                        faster.
                                                                                                                                      Sascha Cordes, Trader
          Cortal Consors launched a new version of its website: www.cortalconsors.de offering an enhanced
          level of user guidance and a new design. Clients can avail of online explanatory videos on products.

          International markets
          Cortal Consors Germany has widened its online offer of stock markets. Clients can now trade on
          the Tokyo, Singapore, Hong Kong, Bangkok, Sydney and Wellington stock exchanges, a huge plus for
          investors.

          Sharing expertise



                                                                                                                  7.5%
          BNP Paribas Wealth Management and Cortal Consors Germany have pooled their expertise in a
          joint venture offering tailor-made solutions to wealthy clients in Germany. To further synergies, BNP
          Paribas Wealth Management focuses on client relationships, advice and product selection, whereas
          Cortal Consors manages transaction settlements and account portfolio management.

          In its annual study on private banking players worldwide, Euro Money ranked BNP Paribas Wealth
          Management as the No. 3 foreign Private Bank in Germany.
                                                                                                                  revenues generated
                                                                                                                  through innovation




          584,870                                6,447,490                                   15,020                        651


                Clients                                 Trades                             Assets under                  Employees            On 31st December 2009
                                                                                         management (M )                                       including BNP Paribas
                                                                                                                                                 Wealth Management



          For more information: www.cortalconsors.de
                                                                                                                                                                       15
Cortal Consors
                                                                                                                            Our clients say…

                                                                                                                               Given my professional
                                                                                                                               obligations, I particularly
France
                                                                                                                               appreciate the flexibility of
                                                                                                                               Cortal Consors. They are
                           To continue being the “reference” in savings and online brokerage, Cortal Consors aims              ,,there,, on the Internet, but
                           to focus on Web services, professional advice, product simplicity, and best practises in            also on the phone: my advisor
                           collaboration with Cortal Consors Germany and BNP Paribas.                                          regularly calls with an update
                                                                                                                               on the markets and my
                           Pioneering with an online gold offer                                                                 investments. And I can save so
                           Cortal Consors was the 1st broker in France to offer investors the opportunity to purchase          much time by trading on line!
                           physical gold on the Internet 24/7. Investors wishing to diversify their investment portfolio              Alasanne N’diaye, real estate agent
                           can purchase gold, either in the form of napoleon coins or gold bars, as easily as any other
                           financial product.




                                                                                                                            8%
                           “Hopee.fr”: 1st social network for stock enthusiasts!
                           Cortal Consors launched “Hopee.fr”, a web community that offers incisive recommendations,                                revenues generated
                           analysis and tips from individuals or professional investors, who share information on stocks.
                           Contrary to other financial blogs and forums, all recommendations shared on www.hopee.fr
                                                                                                                                                    through innovation
                           are ranked so as to provide transparent and reliable information.

                           Easy access to derivatives
                           In order to enlarge its derivatives activity, Cortal Consors launched
                           www.cortalconsorsderivatives.com, a platform offering direct access to CFD’s (Contracts for
                           Difference) and Forex (international currency market) on more than 6,500 financial products.
                           Given the risky nature of these products, Cortal Consors provides transparent information,
                           online training and dedicated expert advisory services to its active clients.




                           546,800 3,441,210 16,090                                                       668

 On 31st December 2009
 including B*capital and
 Portzamparc                     Clients                 Trades             Assets under                Employees
                                                                          management (M€)


                           For more information: www.cortalconsors.fr                                                                                                                         Left to right:
16                                                                                                                                    Cécile Dantan-Michoulier - Client Marketing and Customer Intelligence
                                                                                                                                                                   Yann Monvoisin - Information Technology
Cortal Consors
                                                                                                         Our clients say…

                                                                                                            An advanced trading tool
                                                                                                            combined with personalized
Spain
                                                                                                            advisory services lets me trade
                                                                                                            efficiently and easily.
        Cortal Consors is one of the main players in the Spanish online trading market and
        has continued to reinforce its range of products and services. It focuses on providing                                  Vicente Aliaga, Retiree
        high-end technology to its clients so as to maintain its technical leadership.

        High-tech services
        Cortal Consors Spain launched the “Mobile Trader” application for iPhone users.
        Mobile access to equities and derivatives markets enables clients to execute
        transactions anywhere and anytime. Thanks to enriched multimedia content, clients
        develop in-depth understanding of the available products and services.




                                   9%
                                                             revenues generated
                                                             through innovation




           8,890                   283,980                            90                         29


             Clients                     Trades                Assets under                  Employees           On 31st December 2009
                                                             management (M€)


        For more information: www.cortalconsors.es                                                                    Carlos Navarro - Marketing
                                                                                                                                                          17
A client focus
             B*capital, an investment firm,
             offers direct access to a complete
             range of markets (equities,
             derivatives, bonds), providing
             financial analysis as well as
             customized advice and portfolio
             management.




         Left to right:
         Franck Feignant - Portfolio Management
         Christiane Makhlouf - Financial Advisory Services
         Lionel Duverger - Quantitative and Technical Strategies
         Mai Drevon - CEO's office



18
B*capital
                                                                                                                   Our clients say…

                                                                                                                     I thank B*capital for providing
                                                                                                                     me with wealth optimization
                                                                                                                     strategies and direct access to
                                                                                                                                           ,,        ,,
                                                                                                                     stock markets. The Daily news
Tailor-made advice                                                                                                   by email and the regular workshops
For investors wishing to make their own investment decisions, B*capital puts them in contact with an                 it organizes demonstrate the
                                                                                                                     seriousness of the company. In
experienced financial advisor. This personal contact helps the advisor adapt to his clients’ requirements and
                                                                                                                     addition, I am extremely satisfied
find the solution best suited to each.                                                                               with my portfolio managers and
For those who seek help in portfolio management, B*capital provides a dedicated portfolio manager offering           their level of professionalism.
personalized services.
To provide high added value for its clients, B*capital works with a dedicated professional team to define a                             Maurice Broquet, Retiree
methodology based on both qualitative and quantitative analysis.

Corporate services through Portzamparc
B*capital holds a 51% stake in the renowned French stockbroker Portzamparc. Thanks to Portzamparc,




                                                                                                                   10%
B*capital has expanded its know-how and expertise in small and mid cap businesses.

A wide array of services for active clients
- access to options with the support of a dedicated professional team,
- in-depth research in structured products like CFD and Forex,
- open architecture of mutual funds,
- advice and trading from 8am to 10pm.                                                                             revenues generated
B*capital’s expertise is available to BNP Paribas Personal Investors’ clients in Germany, France and Luxembourg.   through innovation




  25,130                                  577,510                                      4,570                        165


      Clients                                   Trades                              Assets under                   Employees         On 31st December 2009
                                                                                  management (M€)                                     including Portzamparc




For more information: www.b-capital.com and www.portzamparc.fr
                                                                                                                                                                   19
A global presence
             Geojit BNP Paribas is a leading
             Indian financial services company
             that is listed on the National
             (NSE) and Bombay (BSE) Stock
             Exchanges.
             It offers multichannel service
             through more than 500 branches,
             the Call Centre and Internet.




           Left to right:
           Rupesh Thekkoot - Risk & Settlement Department
           Limna Polly - Controlling
           Srinivasan Sundarrajan - Systems Department
           Shahnaz Mohamed Thahir - Information Technology
           Dilip Radhakrishnan - Finance



20
Geojit BNP Paribas
                                                                                                                                     Our clients say…

                                                                                                                                      Geojit BNP Paribas is my
                                                                                                                                      trusted financial services
India - Middle East
                                                                                                                                      partner, as it always keeps my
                                                                                                                                      interests as a client foremost.
                      Geojit BNP Paribas launched FLIP (Financial Internet Platform), a complete “enhanced online investment”         Professional advice and innovative
                      solution which offers innovative advanced technology-driven investment options to various client categories.    technology-based solutions
                                                                                                                                      have always helped me to take
                      Geojit BNP Paribas’s joint ventures and business associations in the Middle East provide complete
                                                                                                                                      informed and timely investment
                      investment solutions to NRIs (Non Resident Indians) and local investors.                                        decisions.
                      • Barjeel Geojit Securities L.L.C. clients can trade in the Indian and international capital markets,                  Mithun Chittilappilly, Executive Director
                        and can access Indian and international mutual funds. Branches: Dubai, Abu Dhabi, Ras Al Khaimah,
                        Sharjah, Muscat.
                      • Aloula Geojit Brokerage Company offers investment solutions to Saudi investors in the local and
                        international markets. NRIs can also access the Indian capital market and mutual funds.
                        Branches: Riyadh, Dammam.
                      • Bank of Bahrain and Kuwait, through its business association with Geojit BNP Paribas, offers its




                                                                                                                                     16%
                        clients multiple investment solutions and services in the Indian capital market.
                      A unique feature in the trading terminals of the Indian market is the trading opportunity finder dubbed
                      “Googly” that has been developed for investors by Geojit BNP Paribas. Through this option, the system
                      presents the investor with the arbitrage opportunities available to him between spot and future prices,
                      and between stock exchanges.
                      Geojit BNP Paribas offers its clients a Mobile Market Watch facility that delivers real-time market
                      information to their mobile phones.                                                                            revenues generated
                                                                                                                                     through innovation




                      512,390                               55,627,250                                     1,270                            2,600


                            Clients                                  Trades                             Assets under                        Employees                  On 31st December 2009
                                                                                                      management (M€)                                                    including BNP Paribas
                                                                                                                                                                        Securities India (P) Ltd



                      For more information: www.geojitbnpparibas.com and www.barjeelgeojit.com
                                                                                                                                                                                                   21
BNP Paribas Personal Investors
Luxembourg
                                                                                                                    Our advisors say…
                         Tailor-made services for an international clientele
                         For the past 16 years, BNP Paribas Personal Investors in Luxembourg has been offering        We have now expanded our
                         top-of-the-range services and products in open architecture to an                            expertise in managing assets
                         affluent international clientele (residing in or outside of Luxembourg) searching for         for expatriates, as we are
                         flexibility in managing their wealth through a multi-channel approach: Internet, phone or     skilled in adapting to each
                         face-to-face.                                                                                client and situation by
                                                                                                                      providing tailor-made solutions.
                                                                                                                      Our ambition is to become
                         3 types of tailor-made services (Direct, Advisory and Portfolio Management)
                                                                                                                      a reference service within the
                         are offered, depending on the way clients wish to manage their multi-currency                expatriate community.
                         investments.
                                                                                                                            Guillaume Passebecq, Sales Director
                         BNP Paribas Personal Investors has developed expertise in the management of financial
                         assets for expatriates. A dedicated Internet site for expatriates now serves them at
                         www.thebankforexpats.com.




                                               17%
                                                                                revenues generated
                                                                                through innovation




                            3,680                  50,100                     330                        24


 On 31st December 2009        Clients                  Trades            Assets under               Employees
                                                                       management (M€)

                                                                                                                                                                                  Left to right:
                         For more information: www.bnpparibas-personalinvestors.lu                                         Nora Rouifed - Operations / Lucie Piro - B2B - Professional Partners
22
BNP Paribas Personal Investors
Singapore
                                                                                                            Our advisors say…
            BNP Paribas Personal Investors, a department of BNP Paribas Wealth Management
            Singapore branch, serves affluent individuals and offers them access to premium
            investment opportunities. Dedicated relationship managers provide highly                           Our teams of relationship
            personalized advisory services to ensure optimum solutions for each client.                        managers build long-term
                                                                                                               partnerships by identifying
                                                                                                                      ,
                                                                                                               clients needs and earning their
            By leveraging on BNP Paribas Wealth Management Singapore Branch and Personal                       trust. We strive to provide
            Investors Luxembourg, BNP Paribas Personal Investors seeks to provide tailored                     best-in-class products and
            investment solutions to local individuals and expatriates.                                         services to affluent clients,
                                                                                                               be they standard or highly
            While most competitors rely on their retail bank to serve their affluent clients,                   sophisticated investors.
            BNP Paribas Personal Investors has chosen to bring a Wealth Management platform
                                                                                                                              Joseph Tan, Head of Asia Desk
            to this segment. This has allowed Personal Investors to start up quickly in a new
            market, while also creating cost synergies and cross-selling opportunities and
            offering high added value to clients.




                 190                     1,320                         70                         13


                 Clients                   Trades                Assets under                   Employees   On 31st December 2009
                                                               management (M€)


            For more information: www.bnpparibas-personalinvestors.sg                                                       Eunice Lim - Marketing
                                                                                                                                                              23
BNP Paribas Personal Investors


                                  Partnerships
                                    France
                                    The B2B2C business line in France is designed
                                    to serve investment companies, banks, asset
                                    management firms, insurance companies
                                    and Independent Financial Advisors.

                                    Through the combined efforts of Cortal Consors,
                                    B*capital and Portzamparc, the B2B2C service offers
                                    vast technical know-how in account-keeping services,
                                    automated order execution and back office
                                    sub-contracting.

                                    It also ensures a wide repertoire of savings products
                                    and stock advisory (mutual funds, life insurance,
                                    portfolio management, savings accounts, etc.).




     Left to right:
     Eric Gosse - B2B
     Ion Stefan Floarea - B2B



24
Professional Partners                                                                       India
in Germany                                                                                  Geojit BNP Paribas has entered into agreements with
                                                                                            prominent private sector banks, City Union Bank
                                                                                            and South Indian Bank, to offer the banks’ clients
“Professional Partners” in Germany has broadened its offer of services, increasingly        the ability to trade via integrated 3-in-1 accounts:
proposing solutions to pools, liability roofs and financial sales services.                 Geojit BNP Paribas’s online trading accounts plus
Fund advisors and independent asset managers also profit from the “Professional             Savings and Demat Accounts with the bank.
Partners” offer.                                                                            B2B partnerships also continue with Axis Bank and
Partner clients appreciate the blend of modern online tools backed by the solidity of       Federal Bank.
BNP Paribas and presented by a motivated team of “Professional Partners”.




Professional Partners
in Luxembourg
Alongside the offer for direct clients, a “Professional Partners” team offers BNP Paribas
Personal Investors Luxembourg expertise to third-party portfolio managers, Independent
Financial Advisors and their clients. The team strives to provide tailored investment
solutions and quality administrative support to best meet their clients’ needs and
expectations.




                                                                                                                                                   25
BNP Paribas Personal Investors contacts




                                           Talk to us

                                            Communications
                                            Sandrine Ferré / +33 1 47 38 94 47
                                            Silvia Arto / +33 1 47 38 80 40
                                            Priyanka Bahl / +33 1 47 38 96 52




     Left to right:
     Sandrine Ferré - Communication
     Silvia Arto - Communication
     Priyanka Bahl - Communication



26
Cortal Consors
Germany                                           France                                                              Spain
Cortal Consors S.A.,                              24 rue des Deux Gares                                               Calle Ribera del Loira, 28 4ª Planta
Bahnhofstraße 55                                  92855 Rueil Malmaison cedex - France                                28042 Madrid - Spain
90402 Nürnberg - Germany                          Tel. +33 1 47 38 93 00                                              Tel. +34 91 209 50 50
Tel. +49 911 369 0                                www.cortalconsors.fr                                                www.cortalconsors.es
www.cortalconsors.de                              Communications:                                                     Communications: Juan Briz (BNP Paribas) / +34 91 388 80 42
Communications and Partnership:                   Silvia Arto / +33 1 47 38 80 40                                     Clients and Partnership: Aitor Odriozola / +34 91 209 80 04
Dirk Althoff / +49 911 369 1709                   Priyanka Bahl / +33 1 47 38 96 52
Clients: +49 911 369 0                            Clients: Carlos Oliveira / +33 1 47 38 59 88
                                                  Partnership: Claude Michel / +33 1 47 38 81 04



B*capital                                         Portzamparc                                                         Geojit BNP Paribas Financial
21, boulevard Haussmann
75009 Paris - France
                                                  13, rue de la Brasserie - BP 98653
                                                  44186 Nantes cedex 4 - France
                                                                                                                      Services Ltd
                                                  Tel. +33 2 40 44 94 00                                              5th Floor, Finance Towers
Tel. +33 1 40 17 50 00
                                                  www.portzamparc.fr                                                  Kaloor
www.b-capital.com
                                                  Clients: Damien Rahier (corporate) / + 33 2 40 44 94 67             682017 Kochi - India
Communications: Silvia Arto / +33 1 47 38 80 40
                                                  Xavier de l’Espinay (private and individual) / + 33 2 40 44 94 01   Tel. +91 48 42 40 55 01
Priyanka Bahl / +33 1 47 38 96 52
                                                                                                                      www.geojitbnpparibas.com
Clients: Frédéric Biraud / +33 1 40 17 59 30
                                                                                                                      Communications: Sarah Zachariah / +91 48 42 40 55 01 extn 554
                                                                                                                      Clients: +1800 425 55 01 (toll free)



Barjeel Geojit Securities                         BNP Paribas Personal Investors
L.L.C.                                            Luxembourg
                                                  10 A boulevard Royal
                                                                                                                      Singapore
                                                                                                                      20 Collyer Quay, 18-01 Tung Centre
Suite 403                                         2093 Luxembourg                                                     049319 Singapore
United Bank Ltd. Building                         Tel. +352 25 37 25 37                                               Tel: +65 6210 3911
Khalid Bin Waleed Street                          www.bnpparibas-personalinvestors.lu                                 www.bnpparibas-personalinvestors.sg
Bur Dubai – United Arab Emirates                  Communications: Adel Nabhan / +352 25 37 25 37 35                   Communications: Gaël de Belair / +65 6210 1858
Tel. + 971 435 559 00                             Clients: Guillaume Passebecq / +352 25 37 25 37 42                  Clients: Joseph Tan / +65 6210 3945
www.barjeelgeojit.com
Communications / Clients:
Krishnan Ramachandran / +971 435 559 00



                                                                                                                                                                                      27
Produced by BNP Paribas Personal Investors Communications Department - www.dep.fr - photo credits: Fotolia, Grégoire Maisonneuve
Our thanks to all our employees for the commitment and company spirit they demonstrate every day.




                                                                                Left to right:
                                                                                François Ballet-Baz - Client Relations
                                                                                Mélanie Borrmann - Information Technology
                                                                                Carlos Navarro - Marketing




                                                                                                                                                                                                                                                                    on recycled paper.
                                                                                Aurélie Gouriou - Client Relations
                                                                                Nuno Gomes - Compliance

                                                                                On the top:
                                                                                Michael Leis - Financial Products and Services
                                                                                Vidya Ganesh - CEO's office




                                                                                                                                                                                                                                                                    Printed by
         24 rue des Deux Gares – 92855 Rueil Malmaison Cedex - France - Tel: +33 1 47 38 93 00
         Cortal Consors S.A - Registered Seat: 1 boulevard Haussmann - 75318 Paris Cedex 09 - France
         Public Limited Company under French law; registered capital: 57 552 960 E - register court: 327 787 909 RCS Paris
A Human Resources
   policy in line with the
   corporate ethics of
   BNP Paribas
   Personal Investors.


- Respecting deontological rules related to clients
  and markets
- Guaranteeing non-discrimination in the work place,
  employment for the disabled
- Expanding use of video conferencing, reducing
  professional travel
- “Greening” the company fleet
- Recycled paper and ecological printing
In India
At the beginning of 2010, the cornerstone was laid for the new “green” corporate
building for Geojit BNP Paribas in Kochi.
Financial Literacy programme in India
Today, the Geojit BNP Paribas Financial Literacy programme offers more than
8,000 seminars to nearly 375,000 students in 2,500 educational institutions.
Charitable projects
• Proceeds from an annual Cricket Match were donated to senior citizens and
  financially underprivileged students.
• Geojit BNP Paribas volunteers served food to patients in the Kochi Government
  Hospital.
• Geojit BNP Paribas-Rajagiri Outreach summer camps for learning, healthcare
  and entertainment were held in 4 villages in Kerala.



In Luxembourg
Green World 95%, a certificate issued by BNP Paribas that promotes investment
in “green” and “eco-friendly” companies, was launched by BNP Paribas Personal
Investors. 1% of the total amount of money collected was donated to GoodPlanet.

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Brochure BNPPI 2010

  • 2. BNP Paribas Personal Investors “Where does BNP Paribas Personal Investors provides financial investment advice and brokerage services to affluent clients in Europe and Asia. my money go?” Investors want liquid, high-performance and transparent investments. This is all the more true in the current economic crisis: the impossibility for Western nations to maintain their standard of living without going into debt has made savings channels much longer and more complex. It’s our responsibility to ensure the quality and traceability of the investments our clients make. As experts in our field, we want to listen to what they say on the telephone or in face-to-face dialogue; we want to offer them helpful and meaningful services over the Internet or via their mobile phones. It takes a great deal of money to finance the research and infrastructure needed to meet today’s challenges. India, China and Brazil are clear proof of that: raising the level of savings, particularly domestic savings invested in stocks, is one part of the solution. Consumption is not an end in itself; we need to invest today to finance the growth of tomorrow. Growth that will be more equitably distributed and more environmentally sustainable. Editorial Olivier Le Grand 2
  • 3. 4-point strategy The global strategy of BNP Paribas Personal Investors comprises 4 key elements: - Serve affluent clients in Europe and in Asia - Focus on online brokerage and long-term investors - Improve financial guidance with high-tech high-touch innovation - Provide Personal Investors expertise to other BNP Paribas entities 3
  • 4. BNP Paribas Personal Investors The principal players BNP Paribas Personal Investors is a business line within Investment Solutions, a division of BNP Paribas. Left to right: Tanguy Gouttenoire - Controlling Mélanie Borrmann - Information Technology Jörg Stettner - Financial Products and Services Cécile Dantan-Michoulier - Client Marketing and Customer Intelligence 4
  • 5. Cortal Consors Retail Banking B*capital Investment Solutions BNP Paribas BNP Paribas 6 business lines within Investment Solutions, Geojit BNP Paribas of which BNP Paribas Personal Investors Personal Investors Corporate BNP Paribas Investment Banking Personal Investors Cortal Consors B*capital Geojit BNP Paribas BNP Paribas Personal Investors Leading European broker in Investment company Indian brokerage firm and Also present in Luxembourg personal investing and online specialized in trading advice distributor of financial savings and Singapore, providing trading. and discretionary portfolio products in India and the financial services dedicated to Catering to more than 1 million management services for affluent Middle East. an affluent clientele that includes customers investors. More than 500 branches in India both residents and expatriate Present in 3 European The major shareholder in Strong presence in the Gulf communities. countries Portzamparc, a French specialist (Germany, France and Spain) in small and mid cap businesses 5
  • 6. BNP Paribas Personal Investors Investment Solutions Investment Solutions, the division of BNP Paribas to which Personal Investors belongs, is a source of integrated solutions for investors, be they private clients, high net-worth individuals, corporates or institutions. It groups businesses active in gathering, managing, growing, protecting and administering savings and assets. Christina Quinger - Audit 6
  • 7. BNP Paribas A bank to rely on BNP Paribas is one of the 6 strongest banks* in the world, as ranked by Standard & Poor’s, and the largest bank in the Eurozone in terms of deposits. It holds key positions in 3 major segments: Retail Banking, Investment Solutions and Corporate Investment Banking. In Retail Banking, the Group has four domestic markets, in France, Italy, Belgium and Luxembourg. It is present in 80 countries, with 200,000 employees. * Within its peer group • 4th largest French company and 7th in the banking industry worldwide; n° 2 bank in the Eurozone (“Global 2000 Forbes” 2009) • Ranks 8th among the “world's safest banks” (“Global Finance” - February 2009) • 6th most valuable international banking brand, 3rd in Europe (“Brand Finance” - February 2010) 7
  • 8. BNP Paribas Personal Investors Executive Committee The members of the Executive Committee meet regularly, alternately in Nürnberg, Germany and Paris, France I KAI FRIEDRICH, DEPUTY CEO, CORTAL CONSORS GERMANY I C.J. GEORGE, CEO, GEOJIT BNP PARIBAS I BENOÎT GOMMARD, CEO, CORTAL CONSORS FRANCE I STEFAN GROENING, HEAD OF MARKETS AND PRODUCTS, BNP PARIBAS PERSONAL INVESTORS I OLIVIER LE GRAND, HEAD OF BNP PARIBAS PERSONAL INVESTORS I VINCENT LECOMTE, DEPUTY HEAD OF BNP PARIBAS PERSONAL INVESTORS AND CEO, CORTAL CONSORS GERMANY I PHILIPPE NAHUM, CEO, B*CAPITAL I SOPHIE REVERSAC, HEAD OF FINANCE AND DEVELOPMENT, BNP PARIBAS PERSONAL INVESTORS I LOUIS ROUVRAIS, CIO, BNP PARIBAS PERSONAL INVESTORS I Our values Responsiveness proactive adaptation to local markets and changing customer needs Creativity new investment instruments, pioneering online tools, innovative banking solutions Commitment fair advice tailored to demanding investors Ambition focusing on client satisfaction, enriching our customers; expanding into new markets Ethics compliance, corporate social responsibility 8
  • 9. Key Figures 2009 3,984 65,941,560 42 1,657,420 328 522 33 73 4 Clients Investment Employees Net banking Earnings Asset gathering Assets under Number Brokerage shops income before tax (gross long-term management of executed flow (bn€) (M€) (M€) collection) (bn€) (bn€) trades + 12% > 500 Life Insurance, gross collection in 2009 + 21% branches in India BNP Paribas Personal Investors is the 1st foreign establishment to have such 8.5% Stock Brokerage a vast financial services distribution revenues generated network in India trades in 2009 through innovation 9
  • 10. BNP Paribas Personal Investors Recognition Finanzmonitor 2009, a representative survey carried out among financial decision-makers in German households, ranked Cortal Consors Germany the “N° 1 Innovative bank”. Brokerwahl.de, Germany’s top broker poll, named Cortal Consors Germany “N° 2 Online Broker of the Year” as well as “best futures and daytrade broker”. The German Institute for Service Quality ranked Cortal Consors Germany the “2nd best German direct bank” (published in “Wirtschaftswoche”). Euro Magazine, the most extensive German bank survey, analysing 48 financial institutions, named Cortal Consors Germany “one of the 3 top German banks”. Left to right: Mélanie Borrmann - Information Technology Julie Lambertod - Internet & Mobile Marketing François Ballet-Baz - Client Relations 10
  • 11. The readers of MoneyWeek, a French weekly financial magazine, designated In the Dalal Street Investment Journal MID CAP 400, Cortal Consors France as “N°1 online broker”. Geojit BNP Paribas was classified among the “400 top Mid Cap Stocks” in India. At the Paris Investment Forum, Cortal Consors France won the “Innovation award” for its online Gold offer. In Business Today’s annual list of the country’s Most Valuable Private Sector Companies, Geojit BNP Paribas Novamétrie, a market research company, conducted a survey of journalists was “among the top 500”. and found Cortal Consors France and B*capital among the “3 top French banks” in terms of image and communication. The French financial magazine “Les Dossiers de l’Epargne” bestowed its “Label of Excellence 2009” upon Cortal Consors France for its various trading packs. 11
  • 12. Corporate Social Responsibility Building For the last ten years, BNP Paribas Personal Investors has remained committed to socially and environmentally responsible action. It was the 1st financial institution to launch a “sustainable development subfund” in tomorrow today France. Prime examples of the ongoing environmental initiatives undertaken by Personal Investors include carbon assessments, “green” rating and “useful investment” operations and a dedicated CSR website. www.investir-utile.fr Personal Investors launched www.investir-utile.fr, a website featuring initiatives undertaken by its entities. This not-for-profit website shows simply and clearly the relationship between a financial investment and its social utility. A “Green Rating” of 330 funds invested in European stocks gives investors a further selection criterion in addition to standard information on performance. The French “Ethical Label” ranks 13 socially responsible companies in each sector on the basis of three criteria (human resources, environment and corporate governance), and waives custody fees on these equities. Lip-sync by Cortal Consors and B*capital employees 12
  • 13. RESPONSIBILITY SOLIDARITY PROXIMITY Photos of “Useful Investment” operations in Chile, Cambodia and India. Socially responsible initiatives In Germany In France Humanitarian relief The "Hilfstruck" (meaning "relief-truck") “Useful Investing” continues… campaign was carried out by "Börsianer Handeln", a non-profit Cortal Consors France and B*capital launched their 5th Useful Investment scheme. organization co-founded by Cortal Consors Germany. A truck The aim was to encourage private clients to invest in funds and stocks with carrying donations and care packages was sent to daycare centres environmental and sustainable development benefits. in Petrilla, Romania. Clients could invest online in a selection of stocks via B*capital or in funds with "Börsianer Handeln" also contributes to a school project in Bolivia reduced entry fees via Cortal Consors. 100% of stock brokerage fees and 2% offering educational support, kindergartens and medical centres to of the total amount collected have been respectively donated to the non-profit more than 800 students. Work has begun to expand the school so organization GoodPlanet to fund environmental projects in India. as to accommodate more students. Since 2006, “Useful Investment” operations have helped to fund projects to reduce greenhouse gas emissions in Chile, Cambodia and India in collaboration “DelphinLagune” Cortal Consors has continuously supported with GoodPlanet. “Delphin Lagune”, Europe’s 1st dolphin therapy centre for autistic children. “DelphinLagune” at Nuremberg Zoo is in the advanced Good Planet Foundation stages of construction and will be inaugurated in 2011. The GoodPlanet Foundation, chaired by Yann Arthus Bertrand, aims to educate and create environmental awareness. Cortal Consors is one of the 4 founding members. 13
  • 14. The best of financial Europe Cortal Consors, a European leader and specialist in online brokerage and savings investment, provides expert financial advisory to more than a million customers. It offers a wide array of short- and long-term investment products tailored to best suit clients’ needs. Left to right: Mélanie Borrmann - Information Technology Michael Leis - Financial Products and Services 14
  • 15. Cortal Consors Our clients say… My contact person at Cortal Consors is extremely helpful and always available Germany for me. I receive personalized In 2009, the watchword at Cortal Consors Germany was to focus on core competencies to ensure attention which helps me act high quality personalized advice. faster. Sascha Cordes, Trader Cortal Consors launched a new version of its website: www.cortalconsors.de offering an enhanced level of user guidance and a new design. Clients can avail of online explanatory videos on products. International markets Cortal Consors Germany has widened its online offer of stock markets. Clients can now trade on the Tokyo, Singapore, Hong Kong, Bangkok, Sydney and Wellington stock exchanges, a huge plus for investors. Sharing expertise 7.5% BNP Paribas Wealth Management and Cortal Consors Germany have pooled their expertise in a joint venture offering tailor-made solutions to wealthy clients in Germany. To further synergies, BNP Paribas Wealth Management focuses on client relationships, advice and product selection, whereas Cortal Consors manages transaction settlements and account portfolio management. In its annual study on private banking players worldwide, Euro Money ranked BNP Paribas Wealth Management as the No. 3 foreign Private Bank in Germany. revenues generated through innovation 584,870 6,447,490 15,020 651 Clients Trades Assets under Employees On 31st December 2009 management (M ) including BNP Paribas Wealth Management For more information: www.cortalconsors.de 15
  • 16. Cortal Consors Our clients say… Given my professional obligations, I particularly France appreciate the flexibility of Cortal Consors. They are To continue being the “reference” in savings and online brokerage, Cortal Consors aims ,,there,, on the Internet, but to focus on Web services, professional advice, product simplicity, and best practises in also on the phone: my advisor collaboration with Cortal Consors Germany and BNP Paribas. regularly calls with an update on the markets and my Pioneering with an online gold offer investments. And I can save so Cortal Consors was the 1st broker in France to offer investors the opportunity to purchase much time by trading on line! physical gold on the Internet 24/7. Investors wishing to diversify their investment portfolio Alasanne N’diaye, real estate agent can purchase gold, either in the form of napoleon coins or gold bars, as easily as any other financial product. 8% “Hopee.fr”: 1st social network for stock enthusiasts! Cortal Consors launched “Hopee.fr”, a web community that offers incisive recommendations, revenues generated analysis and tips from individuals or professional investors, who share information on stocks. Contrary to other financial blogs and forums, all recommendations shared on www.hopee.fr through innovation are ranked so as to provide transparent and reliable information. Easy access to derivatives In order to enlarge its derivatives activity, Cortal Consors launched www.cortalconsorsderivatives.com, a platform offering direct access to CFD’s (Contracts for Difference) and Forex (international currency market) on more than 6,500 financial products. Given the risky nature of these products, Cortal Consors provides transparent information, online training and dedicated expert advisory services to its active clients. 546,800 3,441,210 16,090 668 On 31st December 2009 including B*capital and Portzamparc Clients Trades Assets under Employees management (M€) For more information: www.cortalconsors.fr Left to right: 16 Cécile Dantan-Michoulier - Client Marketing and Customer Intelligence Yann Monvoisin - Information Technology
  • 17. Cortal Consors Our clients say… An advanced trading tool combined with personalized Spain advisory services lets me trade efficiently and easily. Cortal Consors is one of the main players in the Spanish online trading market and has continued to reinforce its range of products and services. It focuses on providing Vicente Aliaga, Retiree high-end technology to its clients so as to maintain its technical leadership. High-tech services Cortal Consors Spain launched the “Mobile Trader” application for iPhone users. Mobile access to equities and derivatives markets enables clients to execute transactions anywhere and anytime. Thanks to enriched multimedia content, clients develop in-depth understanding of the available products and services. 9% revenues generated through innovation 8,890 283,980 90 29 Clients Trades Assets under Employees On 31st December 2009 management (M€) For more information: www.cortalconsors.es Carlos Navarro - Marketing 17
  • 18. A client focus B*capital, an investment firm, offers direct access to a complete range of markets (equities, derivatives, bonds), providing financial analysis as well as customized advice and portfolio management. Left to right: Franck Feignant - Portfolio Management Christiane Makhlouf - Financial Advisory Services Lionel Duverger - Quantitative and Technical Strategies Mai Drevon - CEO's office 18
  • 19. B*capital Our clients say… I thank B*capital for providing me with wealth optimization strategies and direct access to ,, ,, stock markets. The Daily news Tailor-made advice by email and the regular workshops For investors wishing to make their own investment decisions, B*capital puts them in contact with an it organizes demonstrate the seriousness of the company. In experienced financial advisor. This personal contact helps the advisor adapt to his clients’ requirements and addition, I am extremely satisfied find the solution best suited to each. with my portfolio managers and For those who seek help in portfolio management, B*capital provides a dedicated portfolio manager offering their level of professionalism. personalized services. To provide high added value for its clients, B*capital works with a dedicated professional team to define a Maurice Broquet, Retiree methodology based on both qualitative and quantitative analysis. Corporate services through Portzamparc B*capital holds a 51% stake in the renowned French stockbroker Portzamparc. Thanks to Portzamparc, 10% B*capital has expanded its know-how and expertise in small and mid cap businesses. A wide array of services for active clients - access to options with the support of a dedicated professional team, - in-depth research in structured products like CFD and Forex, - open architecture of mutual funds, - advice and trading from 8am to 10pm. revenues generated B*capital’s expertise is available to BNP Paribas Personal Investors’ clients in Germany, France and Luxembourg. through innovation 25,130 577,510 4,570 165 Clients Trades Assets under Employees On 31st December 2009 management (M€) including Portzamparc For more information: www.b-capital.com and www.portzamparc.fr 19
  • 20. A global presence Geojit BNP Paribas is a leading Indian financial services company that is listed on the National (NSE) and Bombay (BSE) Stock Exchanges. It offers multichannel service through more than 500 branches, the Call Centre and Internet. Left to right: Rupesh Thekkoot - Risk & Settlement Department Limna Polly - Controlling Srinivasan Sundarrajan - Systems Department Shahnaz Mohamed Thahir - Information Technology Dilip Radhakrishnan - Finance 20
  • 21. Geojit BNP Paribas Our clients say… Geojit BNP Paribas is my trusted financial services India - Middle East partner, as it always keeps my interests as a client foremost. Geojit BNP Paribas launched FLIP (Financial Internet Platform), a complete “enhanced online investment” Professional advice and innovative solution which offers innovative advanced technology-driven investment options to various client categories. technology-based solutions have always helped me to take Geojit BNP Paribas’s joint ventures and business associations in the Middle East provide complete informed and timely investment investment solutions to NRIs (Non Resident Indians) and local investors. decisions. • Barjeel Geojit Securities L.L.C. clients can trade in the Indian and international capital markets, Mithun Chittilappilly, Executive Director and can access Indian and international mutual funds. Branches: Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, Muscat. • Aloula Geojit Brokerage Company offers investment solutions to Saudi investors in the local and international markets. NRIs can also access the Indian capital market and mutual funds. Branches: Riyadh, Dammam. • Bank of Bahrain and Kuwait, through its business association with Geojit BNP Paribas, offers its 16% clients multiple investment solutions and services in the Indian capital market. A unique feature in the trading terminals of the Indian market is the trading opportunity finder dubbed “Googly” that has been developed for investors by Geojit BNP Paribas. Through this option, the system presents the investor with the arbitrage opportunities available to him between spot and future prices, and between stock exchanges. Geojit BNP Paribas offers its clients a Mobile Market Watch facility that delivers real-time market information to their mobile phones. revenues generated through innovation 512,390 55,627,250 1,270 2,600 Clients Trades Assets under Employees On 31st December 2009 management (M€) including BNP Paribas Securities India (P) Ltd For more information: www.geojitbnpparibas.com and www.barjeelgeojit.com 21
  • 22. BNP Paribas Personal Investors Luxembourg Our advisors say… Tailor-made services for an international clientele For the past 16 years, BNP Paribas Personal Investors in Luxembourg has been offering We have now expanded our top-of-the-range services and products in open architecture to an expertise in managing assets affluent international clientele (residing in or outside of Luxembourg) searching for for expatriates, as we are flexibility in managing their wealth through a multi-channel approach: Internet, phone or skilled in adapting to each face-to-face. client and situation by providing tailor-made solutions. Our ambition is to become 3 types of tailor-made services (Direct, Advisory and Portfolio Management) a reference service within the are offered, depending on the way clients wish to manage their multi-currency expatriate community. investments. Guillaume Passebecq, Sales Director BNP Paribas Personal Investors has developed expertise in the management of financial assets for expatriates. A dedicated Internet site for expatriates now serves them at www.thebankforexpats.com. 17% revenues generated through innovation 3,680 50,100 330 24 On 31st December 2009 Clients Trades Assets under Employees management (M€) Left to right: For more information: www.bnpparibas-personalinvestors.lu Nora Rouifed - Operations / Lucie Piro - B2B - Professional Partners 22
  • 23. BNP Paribas Personal Investors Singapore Our advisors say… BNP Paribas Personal Investors, a department of BNP Paribas Wealth Management Singapore branch, serves affluent individuals and offers them access to premium investment opportunities. Dedicated relationship managers provide highly Our teams of relationship personalized advisory services to ensure optimum solutions for each client. managers build long-term partnerships by identifying , clients needs and earning their By leveraging on BNP Paribas Wealth Management Singapore Branch and Personal trust. We strive to provide Investors Luxembourg, BNP Paribas Personal Investors seeks to provide tailored best-in-class products and investment solutions to local individuals and expatriates. services to affluent clients, be they standard or highly While most competitors rely on their retail bank to serve their affluent clients, sophisticated investors. BNP Paribas Personal Investors has chosen to bring a Wealth Management platform Joseph Tan, Head of Asia Desk to this segment. This has allowed Personal Investors to start up quickly in a new market, while also creating cost synergies and cross-selling opportunities and offering high added value to clients. 190 1,320 70 13 Clients Trades Assets under Employees On 31st December 2009 management (M€) For more information: www.bnpparibas-personalinvestors.sg Eunice Lim - Marketing 23
  • 24. BNP Paribas Personal Investors Partnerships France The B2B2C business line in France is designed to serve investment companies, banks, asset management firms, insurance companies and Independent Financial Advisors. Through the combined efforts of Cortal Consors, B*capital and Portzamparc, the B2B2C service offers vast technical know-how in account-keeping services, automated order execution and back office sub-contracting. It also ensures a wide repertoire of savings products and stock advisory (mutual funds, life insurance, portfolio management, savings accounts, etc.). Left to right: Eric Gosse - B2B Ion Stefan Floarea - B2B 24
  • 25. Professional Partners India in Germany Geojit BNP Paribas has entered into agreements with prominent private sector banks, City Union Bank and South Indian Bank, to offer the banks’ clients “Professional Partners” in Germany has broadened its offer of services, increasingly the ability to trade via integrated 3-in-1 accounts: proposing solutions to pools, liability roofs and financial sales services. Geojit BNP Paribas’s online trading accounts plus Fund advisors and independent asset managers also profit from the “Professional Savings and Demat Accounts with the bank. Partners” offer. B2B partnerships also continue with Axis Bank and Partner clients appreciate the blend of modern online tools backed by the solidity of Federal Bank. BNP Paribas and presented by a motivated team of “Professional Partners”. Professional Partners in Luxembourg Alongside the offer for direct clients, a “Professional Partners” team offers BNP Paribas Personal Investors Luxembourg expertise to third-party portfolio managers, Independent Financial Advisors and their clients. The team strives to provide tailored investment solutions and quality administrative support to best meet their clients’ needs and expectations. 25
  • 26. BNP Paribas Personal Investors contacts Talk to us Communications Sandrine Ferré / +33 1 47 38 94 47 Silvia Arto / +33 1 47 38 80 40 Priyanka Bahl / +33 1 47 38 96 52 Left to right: Sandrine Ferré - Communication Silvia Arto - Communication Priyanka Bahl - Communication 26
  • 27. Cortal Consors Germany France Spain Cortal Consors S.A., 24 rue des Deux Gares Calle Ribera del Loira, 28 4ª Planta Bahnhofstraße 55 92855 Rueil Malmaison cedex - France 28042 Madrid - Spain 90402 Nürnberg - Germany Tel. +33 1 47 38 93 00 Tel. +34 91 209 50 50 Tel. +49 911 369 0 www.cortalconsors.fr www.cortalconsors.es www.cortalconsors.de Communications: Communications: Juan Briz (BNP Paribas) / +34 91 388 80 42 Communications and Partnership: Silvia Arto / +33 1 47 38 80 40 Clients and Partnership: Aitor Odriozola / +34 91 209 80 04 Dirk Althoff / +49 911 369 1709 Priyanka Bahl / +33 1 47 38 96 52 Clients: +49 911 369 0 Clients: Carlos Oliveira / +33 1 47 38 59 88 Partnership: Claude Michel / +33 1 47 38 81 04 B*capital Portzamparc Geojit BNP Paribas Financial 21, boulevard Haussmann 75009 Paris - France 13, rue de la Brasserie - BP 98653 44186 Nantes cedex 4 - France Services Ltd Tel. +33 2 40 44 94 00 5th Floor, Finance Towers Tel. +33 1 40 17 50 00 www.portzamparc.fr Kaloor www.b-capital.com Clients: Damien Rahier (corporate) / + 33 2 40 44 94 67 682017 Kochi - India Communications: Silvia Arto / +33 1 47 38 80 40 Xavier de l’Espinay (private and individual) / + 33 2 40 44 94 01 Tel. +91 48 42 40 55 01 Priyanka Bahl / +33 1 47 38 96 52 www.geojitbnpparibas.com Clients: Frédéric Biraud / +33 1 40 17 59 30 Communications: Sarah Zachariah / +91 48 42 40 55 01 extn 554 Clients: +1800 425 55 01 (toll free) Barjeel Geojit Securities BNP Paribas Personal Investors L.L.C. Luxembourg 10 A boulevard Royal Singapore 20 Collyer Quay, 18-01 Tung Centre Suite 403 2093 Luxembourg 049319 Singapore United Bank Ltd. Building Tel. +352 25 37 25 37 Tel: +65 6210 3911 Khalid Bin Waleed Street www.bnpparibas-personalinvestors.lu www.bnpparibas-personalinvestors.sg Bur Dubai – United Arab Emirates Communications: Adel Nabhan / +352 25 37 25 37 35 Communications: Gaël de Belair / +65 6210 1858 Tel. + 971 435 559 00 Clients: Guillaume Passebecq / +352 25 37 25 37 42 Clients: Joseph Tan / +65 6210 3945 www.barjeelgeojit.com Communications / Clients: Krishnan Ramachandran / +971 435 559 00 27
  • 28. Produced by BNP Paribas Personal Investors Communications Department - www.dep.fr - photo credits: Fotolia, Grégoire Maisonneuve Our thanks to all our employees for the commitment and company spirit they demonstrate every day. Left to right: François Ballet-Baz - Client Relations Mélanie Borrmann - Information Technology Carlos Navarro - Marketing on recycled paper. Aurélie Gouriou - Client Relations Nuno Gomes - Compliance On the top: Michael Leis - Financial Products and Services Vidya Ganesh - CEO's office Printed by 24 rue des Deux Gares – 92855 Rueil Malmaison Cedex - France - Tel: +33 1 47 38 93 00 Cortal Consors S.A - Registered Seat: 1 boulevard Haussmann - 75318 Paris Cedex 09 - France Public Limited Company under French law; registered capital: 57 552 960 E - register court: 327 787 909 RCS Paris
  • 29. A Human Resources policy in line with the corporate ethics of BNP Paribas Personal Investors. - Respecting deontological rules related to clients and markets - Guaranteeing non-discrimination in the work place, employment for the disabled - Expanding use of video conferencing, reducing professional travel - “Greening” the company fleet - Recycled paper and ecological printing
  • 30. In India At the beginning of 2010, the cornerstone was laid for the new “green” corporate building for Geojit BNP Paribas in Kochi. Financial Literacy programme in India Today, the Geojit BNP Paribas Financial Literacy programme offers more than 8,000 seminars to nearly 375,000 students in 2,500 educational institutions. Charitable projects • Proceeds from an annual Cricket Match were donated to senior citizens and financially underprivileged students. • Geojit BNP Paribas volunteers served food to patients in the Kochi Government Hospital. • Geojit BNP Paribas-Rajagiri Outreach summer camps for learning, healthcare and entertainment were held in 4 villages in Kerala. In Luxembourg Green World 95%, a certificate issued by BNP Paribas that promotes investment in “green” and “eco-friendly” companies, was launched by BNP Paribas Personal Investors. 1% of the total amount of money collected was donated to GoodPlanet.