Help desk software is essential in resolving computer issues. Many companies use helpdesk software to ensure that employees are given assistance for technical support problems. A help desk manages and provides a single point of contact for all problems. Typically, helpdesk contact is made through phone or email.
How To Monitor Your Computer Network With A Network Monitoring Tool
1. How To Monitor Your Computer Network With A Network Monitoring Tool
These days, we all know that network security is more important than ever before. This is why having
the right network monitoring tool is essential. This is a system that is set up with software that monitors
your network and serves to watch over the other machines connected to the network, as well as each of
the users and what they are doing. When doing network monitoring, the tool you choose is going to be
looking for the way your network is using power provided to it, scan for malware and virus infections,
servers that are crashing and a number of other things that can spell disaster for your network.
Generally speaking, a proper network monitoring tool will take on the job of sending what is called a
ping to each of the systems on the network. This ping is like 'touching base' with a computer that needs
to respond quickly to the monitoring system. If it fails this, then the network monitoring software
registers that there is a problem and will report this anomaly to the network administrator. This can be
done via a text message, an email or other options that bring a trained expert onto the scene.
When it comes to network monitoring tool you do have another option, though. Certain types of
software take a wider approach by looking at the overall usage of the network so that when something
that differs radically from the norm is seen, it can be reported. Options do include not just network
monitoring software packages that focus exclusively on this function, but those which are built into a
larger package as part of a suite of network tools. Which one you choose depends on your needs.
There are a number of different tools meant do the job of acting as a network monitor for every
operating system made today. Each package will have a slightly different approach, be easier or more
difficult to use and have varying price tags. Primarily, most network administrators are going to want to
choose a tool for the role of the network monitor that is going to be best suited to the type of network
they are running.
When choosing any of these packages, what will matter most is that you evaluate how they work with
your most prevalent needs. Sensitive data will need a much more robust approach to protection, but
most systems need the basics along with security software to help prevent intrusions.