This presentation collects several thoughts and conversations had with colleagues over the last few months about the role of the business analyst. The diagrams and drawings are outcomes of these conversations and are ripe for further expansion. In many instances they are half thought through, or missing key things that help round them out. You can help: If you have comments or opinion please add them below.

1. The Business Analyst and the SDLC Craig Brown www.BetterProjects.net

3. Business Analyst Roles Lead Consultant Requirements Manager Change Manager Business Process Analyst Overall Accountability for service delivery and quality. Assists in defining the scope and identifying key stakeholders. Reviews BA deliverables prior to release to ensure quality and accuracy. Primary Deliverables: Project Scope Statement, Project Quality Plan Overall accountability for requirements identification, definition and fulfilment. Identifies, defines and monitors and manages requirements and constraints through the development lifecycle. Is accountable for ensuring requirements are met and, where gaps appear, that they are managed acceptably. Primary Deliverables: Business Requirements Specifications, Requirements Traceability matrix Accountability for the human side of project change This includes communications, training, organisational change, implementing new processes and performance metrics. Also responsible for business agreement to cut over into new processes. Primary Deliverables: Change Management Plan, Communications Plan, Training Plan, Implementation Agreement Responsibility for integrating the technical solution to the business processes. This role starts by considering constraints and high level solution architecture and ensuring the business process addresses the business case. Later in the project the detailed procedures and processes are developed to ensure sufficient material is available for training guides, UAT cases, BDPs and work instructions Primary Deliverables: New project Business Process Document (BPD), or Updated BPDs

4. Project Phase Concept Business Case Analyse Design Build Validate Implement Scope Definition Requirements Management Stakeholder Management Enterprise Architecture Business Processes Development Change Management

5. Concept Business Case Analyse Design Build Validate Implement Project Phase Lead Consultant Lead Consultant Lead Consultant Analyst Roles – Typical Work Proportions Requirements Manager Requirements Manager Change Manager Lead Consultant Requirements Manager Change Manager Requirements Manager Change Manager Lead Consultant Requirements Manager Change Manager Lead Consultant Business Process Analyst Business Process Analyst Business Process Analyst Business Process Analyst Lead Consultant Business Process Analyst Requirements Manager Change Manager Business Process Analyst Business Process Analyst Requirements Manager

6. Concept Business Case Analyse Design Build Validate Implement Project Phase Document Requirements Identify Stakeholders Identify High Level Constraints Identify High Level Requirements Design Business High Level Processes Get Requirements Approved Socialise Process Present to tech team Assess Design Create RTM Consult on/ Lead Test Strategy Liaise with stakeholders Update RTM Consult to tech team Develop detailed process Develop Implement’n plan Define Detailed Constraints Define Detailed Requirements Develop Tech Support Processes Develop BCP Plan Update RTM Consult to Test Lead Evaluate Test Reports Consult to Test team Provide UAT Cases Participate in UAT Liaise with stakeholders Update RTM Ensure business readiness Check off RTM with stakeholders Coordinate business-tech activities Business Analyst – Requirements Management

7. Concept Business Case Analyse Design Build Validate Implement Project Phase Document Requirements Identify Stakeholders Identify High Level Constraints Identify High Level Requirements Design Business High Level Processes Get Requirements Approved Socialise Process Assess Solution Design Develop Training Plan Change Management Plan Develop Detailed Processes Develop Comms Plan Develop People Change (HR) Plan Develop & Schedule Training Develop & Schedule Comms Develop & schedule HR activities Define Detailed Constraints Define Detailed Requirements Liaise with stakeholders Liaise with stakeholders Liaise with stakeholders Execute comms Execute training Execute people changes Business Analyst – Change Management Liaise with stakeholders