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Social media and healthcare
Natalia
Shcherbakova,B.S.Pharm, M.S.Pharm, Ph.D.
Assistant Professor, Department of
Pharmaceutical & Administrative Sciences
September 9, 2013
Western New England University College of
Pharmacy, Springfield, MA
Learning Objectives
 Characterize main features of web 2.0 as

compared to static web
 Describe the current trends of social media use

among healthcare professionals and patients
 Apply the knowledge about social media

platforms to personal education and professional
development
Roadmap
 Web 2.0
 Social Media & Patients
 Social Media and Healthcare

Professionals
 Toolbox:
wikis, blogs, Twitter, Apps, MO
OCs
 How to get involved

Image available at: http://scispeak.com/uncategorized/the-top-4-social-media-roadmap/
 Social media- web-based and

mobile technologies used to turn
communication into interactive
dialogue1

 Web 2.0 can broadly be defined as

“social programming for everyone
“ whereby the interaction between
user and internet transformed from
‘read-only’ to ‘read-writeparticipate’ form.2
1Available

at : http://en.wikipedia.org/wiki/Social_media
F, Mayer MA, Torrent J. Opportunities and challenges of Web 2.0 within the health care
systems: an empirical exploration. Inform Health Soc Care. 2009 Sep;34(3):117-26.
Image available at : http://postgradproblems.com/wpcontent/uploads/2013/08/757913ac9efccba3c21197be09ac509c.jpg
2Lupianez-Villanueva
Patients

ePatients

 Passive Role

 Active (engaged) role

 Information given to

 They seek out information

them
 Top down healthcare
delivery
 Paternalistic Medicine

 Participatory medicine

(internet)
 Partner in healthcare

Adapted from Poikonen J. “Social Media & Health 2.0,” October 2011
Image available at: http://clinicalposters.com/news/2011/0926-empowered-patient.html
E-patients
Empowered
Enabled

Engaged

Electronic

Equal
Adapted from Mesko B “Social Media in Medicine: Introduction”, Available at
:http://thecourse.webicina.com/presentations/introduction/
Medical Apps
 Clinician Tools
 Help increase

access to clinical
information at the
point-of-care
 Communication
 Sharing of data

 Workflow
 Increase

 Patient Engagement
 Education
 Data collection and

feedback
 Students and

Practitioners
 Students:

educational and
productivity
clinical apps
 Integration into
 Practitioners: clinical
EHR
calculators and drug
 Education
Slide courtesy of Timothy Aungst: “Evaluating mobile medical information
applications for utilization by pharmacy
students” Available at
Pharmacy Apps
 ~814 apps appear in a

search with a keyword
“pharmacy”
 IMedicalApps
(http://www.imedicalapp
s.com/about/) reviews
and evaluates the apps
for healthcare
professionals and
patients
Wikis
 Social writing

applications

 Collaborative

knowledge base

 Research

coordination

 Brainstorming
Image available at: http://ruonlineyet.edublogs.org/using-wikis/
Mayo clinic Center for Social
Media
MOOC?

http://wallppaer.com/animals/moose-wallpaper.html
Massive Open Online Courses
(MOOCs)
 EdX , 8 courses (2012) -> 67 courses (2013)
 Coursera , over 100 courses (2012) -> over 400

courses (2013)
 Udacity, 18 courses (2012) -> 25 courses (2013)
 Stanford Online, 5 courses
 Anything useful for pharmacy students?
54+ relevant courses on Coursera!
7+ relevant courses on EdX!
Suggestions
Fundamentals of Clinical Trials (on EdX)
SciWrite (on Stanford Online)
How to Get Involved
 Twitter thought-leaders to consider following:

Physicians:
@kevinmd, @FarrisTimimi, @hjluks
Pharmacists:
@kevinclauson, @poikonen,@DrJeffCain
@TDAungst

 Tweet Chats to consider lurking in:

Healthcare Social Media : #hcsm every Sunday @9
pm EST
Medical Education: #meded every Thursday @9
pm EST

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Social media and healthcare fall 2013

  • 1. Social media and healthcare Natalia Shcherbakova,B.S.Pharm, M.S.Pharm, Ph.D. Assistant Professor, Department of Pharmaceutical & Administrative Sciences September 9, 2013 Western New England University College of Pharmacy, Springfield, MA
  • 2. Learning Objectives  Characterize main features of web 2.0 as compared to static web  Describe the current trends of social media use among healthcare professionals and patients  Apply the knowledge about social media platforms to personal education and professional development
  • 3. Roadmap  Web 2.0  Social Media & Patients  Social Media and Healthcare Professionals  Toolbox: wikis, blogs, Twitter, Apps, MO OCs  How to get involved Image available at: http://scispeak.com/uncategorized/the-top-4-social-media-roadmap/
  • 4.  Social media- web-based and mobile technologies used to turn communication into interactive dialogue1  Web 2.0 can broadly be defined as “social programming for everyone “ whereby the interaction between user and internet transformed from ‘read-only’ to ‘read-writeparticipate’ form.2 1Available at : http://en.wikipedia.org/wiki/Social_media F, Mayer MA, Torrent J. Opportunities and challenges of Web 2.0 within the health care systems: an empirical exploration. Inform Health Soc Care. 2009 Sep;34(3):117-26. Image available at : http://postgradproblems.com/wpcontent/uploads/2013/08/757913ac9efccba3c21197be09ac509c.jpg 2Lupianez-Villanueva
  • 5. Patients ePatients  Passive Role  Active (engaged) role  Information given to  They seek out information them  Top down healthcare delivery  Paternalistic Medicine  Participatory medicine (internet)  Partner in healthcare Adapted from Poikonen J. “Social Media & Health 2.0,” October 2011 Image available at: http://clinicalposters.com/news/2011/0926-empowered-patient.html
  • 6. E-patients Empowered Enabled Engaged Electronic Equal Adapted from Mesko B “Social Media in Medicine: Introduction”, Available at :http://thecourse.webicina.com/presentations/introduction/
  • 7. Medical Apps  Clinician Tools  Help increase access to clinical information at the point-of-care  Communication  Sharing of data  Workflow  Increase  Patient Engagement  Education  Data collection and feedback  Students and Practitioners  Students: educational and productivity clinical apps  Integration into  Practitioners: clinical EHR calculators and drug  Education Slide courtesy of Timothy Aungst: “Evaluating mobile medical information applications for utilization by pharmacy students” Available at
  • 8. Pharmacy Apps  ~814 apps appear in a search with a keyword “pharmacy”  IMedicalApps (http://www.imedicalapp s.com/about/) reviews and evaluates the apps for healthcare professionals and patients
  • 9. Wikis  Social writing applications  Collaborative knowledge base  Research coordination  Brainstorming Image available at: http://ruonlineyet.edublogs.org/using-wikis/
  • 10. Mayo clinic Center for Social Media
  • 12. Massive Open Online Courses (MOOCs)  EdX , 8 courses (2012) -> 67 courses (2013)  Coursera , over 100 courses (2012) -> over 400 courses (2013)  Udacity, 18 courses (2012) -> 25 courses (2013)  Stanford Online, 5 courses  Anything useful for pharmacy students? 54+ relevant courses on Coursera! 7+ relevant courses on EdX! Suggestions Fundamentals of Clinical Trials (on EdX) SciWrite (on Stanford Online)
  • 13. How to Get Involved  Twitter thought-leaders to consider following: Physicians: @kevinmd, @FarrisTimimi, @hjluks Pharmacists: @kevinclauson, @poikonen,@DrJeffCain @TDAungst  Tweet Chats to consider lurking in: Healthcare Social Media : #hcsm every Sunday @9 pm EST Medical Education: #meded every Thursday @9 pm EST

Editor's Notes

  1. Check this link: http://cchir.org/consumer-health-informatics-course/
  2. http://thecourse.webicina.com/presentations/introduction/
  3. CHI -