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Across the Board with Conservation

   Rick Schultz, Water Conservation Specialist
   Ruth Stadler, Water Conservation Plan Reviewer
   Billie Owens, Program Analyst
   Kyle Sipes, Stormwater Inspector




                                      February 9, 2010
Why are we here?

  •Education
  •Regulations
  •Rates
  •Customer Assistance Programs
Education
Education
  •   Water Wiser
  •   Lunch and Learn Programs
  •   Irrigation Audit Program
  •   Elementary School Presentations
  •   Demonstration Gardens
  •   Landscaper Registration
Water Wiser Workshops

 • Began in 2003
 • Residential customers
 • Currently 1260 participants
 • Alternatives to traditional
   landscaping
 • More efficient ways to irrigation
 • Exempt from every third day restrictions
Lunch and Learn Programs
 •   Less formal than Water Wiser
 •   Shorter in length
 •   Intended for residential customers
 •   Covers such topics as:
      – Xeriscape design
      – Spring start up and timer programming
      – Festival Park plant tour
      – Landscape and sprinkler winterization
Presentations and Tours
 • School visits
    – Town of Castle Rock
    – Douglas County Water Resource Authority
 • Water plant tours
 • Partnership with DCWRA
    – Homeowner’s associations
    – Management companies
    – Landscape contractors
Demonstration Gardens

 • Festival Park
 • Ray Waterman Water
   Treatment Plant
 • Utilities office
 • Crystal Valley Ranch
   Recreation Center
Registration for Landscape
Professionals
 • Five categories of registration
    – State licensed landscape architects
    – Landscape designers
    – Irrigation designers
    – Landscape/Irrigation installation contractors
    – Landscape/Irrigation maintenance contractors
 • Getting it right the first time saves your client
   time and money
Regulations
February 9, 2010
Multifamily Section

 • Native and/or drought tolerant turf grasses shall
   be used in all areas.
    – No bluegrass on streetscape
    – Moderate water use grass in passive use areas




                             Landscape Regulations Section 3.2.1 C1a
Residential Properties by
Developer/Builder
   Turf Limitations
    Lot Size (sq.ft.)     Max. Turf (sq.ft.)
       </= 7,000                3,500
     7,001-17,000               5,525
        >17,000         50% of non-impervious



                        Landscape Regulations Section 3.2.2 C3a-d
Commercial Properties
 • No high water use plants
    – No Kentucky bluegrass
    – No Cottonwoods
 • Separate irrigation service
   connection are required



                       Landscape Regulations Section 3.3.2 B1 and 3.3.2 D2
Required Soil Improvement
   Verification of organic matter before certificate
   of occupancy (CO)




                                            Landscape Regulations
                                     Section 3.3.2 C3 and 3.3.4 C3
Streetscape Requirements
  Area Width     Plant Type             Irrigation Type
     <4 ft.        None                        None
    4-10 ft.   None/Low Water                   Drip
    >10 ft.      Low Water                  Overhead




                          Landscape Regulations Section 3.3.4 E f-m
Irrigation Systems

 • Plant types must match irrigation method
 • Hydrozones are to be noted on the plans
 • Irrigation must be able to meet demand
   requirement




                     Landscape Regulations Section 3.3.2 B1 and 3.3.2 D2
Irrigation Systems
 • Details of the irrigation system
    – Special times for residential and commercial
 • Application rates not to exceed 1.5”/week
 • Rain sensing device required




                                Landscape Regulations Section 4.2.4
Registration of Landscape
Professionals
 • Registration types:
    – Landscape architects and designers
    – Landscape installers
    – Landscape maintenance professionals
 • Must have registration number to complete
   project in Town

                                 Landscape Regulations Section 5
Plant Selection
 • Not hardy in Castle Rock:
   – Many xeric ornamental grasses
   – Many perennials
   – Broadleaf evergreen shrubs




                                Landscape Regulations Section 6
Forms
 •   Large Irrigator Temporary Irrigation Exemption
 •   Irrigation Exemption for Residential
 •   Registration of Landscape Professionals
 •   Landscape Plan Checklist
 •   Landscaper Inspection Affidavit
 •   Irrigation Inspection Affidavit
Planting Details
 •   Shrub
 •   Perennial
 •   Deciduous tree
 •   Evergreen
Cross Connection Control
 • All backflow assemblies shall be approved by the
   Utilities Department and/or designee prior to
   installation
 • For more information, contact
        Sean Davin
        720-733-1352
        sdavin@CRgov.com

                               Landscape Regulations Section 13.06
Water Restrictions



  • Every third day
  • Programmable controller required
     – Battery back up



                       Landscape Regulations Chapters 13.15 and 13.22
Irrigated
Public
Area Water
Conservation


               Landscape Regulations Chapters 13.20
Composite Landscape Water Use
Rating System
                N
   CLWUR = < K=1 LWUR K x IAK / TA
           <

    (CLWUR< 2.5)

      Definitions
        LWURK       Water use rating for each landscape zone

        IA K        Irrigation area for each landscape zone

        TA          Total area for all landscape zones

                                      Landscape Regulations Chapter 13.20
Net Result of Public Irrigated Water
Ordinance
 • Reduces high water use vegetation on a project
 • Streetscapes need a “low” water use plant
    – Buffalo grass
    – Blue grama
    – Wheat grass blends
    – Fescue blends
Water Use Management Plan (WUMP)
 • Designed as a demand management tool
Water Use Management Plan (WUMP)
  • Sets demand management time period
     – May through August
     – Designates addresses to
     – Requires watering during daily time periods
       5 – 10 a.m. and 5 – 10 p.m.
     – Every third day watering
     – Explains mailing of water schedules to resident

                                    Water Use Management Plan
Water Use Management Plan (WUMP)
  • Defines water waste
    – Excessive pooling or runoff of site
    – Impervious surface
    – Street washing
    – Unrestricted water from a hose or faucet
Examples

  – Excessive pooling or
    runoff of site
  – Impervious surface
Large/Common Area/Public Area
Irrigation
 • Defines the area as >10,000 sq.ft.
 • Requires watering to be 11 p.m. to 4 a.m. every
   third day
 • Submittal of irrigation schedules to the Town for
   review and approval



                                     Water Use Management Plan
Alternative Irrigation Schedules
 • Exemptions for establishment of new plant
   material
    – 30 days for new sod
    – 45 days for new seed
 • Permit obtained through Utilities
   – Proper soil amendment has been added
   – Irrigation backflow prevention device has been tested

                                         Water Use Management Plan
Defines Water Monitors
 • Drives through the Town
 • Monitors water use
 • Must witness violation
 • Violations may be
   assessed a surcharge
 • Notices are sent to
   owner/occupant

                             Water Use Management Plan
Town Registration of Landscape
Professionals
 • Requires attendance at annual seminar
 • Passing score on written test
 • Test focus is on the “Water Use Management
   Plan” and “Landscape Regulations”
Rates




        February 9, 2010
What is an
 individualized/water
budget rate structure?

Why do we have one?
Rate Structure                            Water Budget

         Most
     C
     O            Budget/Individualized
     N
     S              Increasing Block
     E
     R                 Seasonal
     V                  Uniform
     A
     T              Declining Block
     I
     O                 Flat Rate
     N
          Least
Achieving Conservation Through a
Rate Structure
  • Water budgets as an innovative option
     – Success of Irvine Ranch Water District caught the
       Town’s attention
     – Need to guide customers to use water more
       efficiently
     – Existing rate structure did not provide a strong
       price signal
  • Customer management tool
  • Becomes part of water resources management
    strategy
Importance of an individualized rate
structure
 Castle Rock’s Water Challenges – We Are Different!

                             Nearly 100% of Castle Rock’s water comes from
                             deep groundwater aquifers
                                 A wellfield costs $1 million to drill (2 wells!)
                                 Design/construction adds $1.2-1.4 million
                                 Deepest aquifer requires 500-600 HP pump
                             Other costs
                                 Average winter electrical costs $85,000/month
  Deep Groundwater Wells         Peak month electrical costs $256,000
                                 (3x average winter month)
                   Water levels are declining!

                           This is a finite resource!
Level of complexity

 • Highly specific to relatively
   homogenious
 • Perfect equity in rate
   structures is extremely
   difficult and complex
The KISS Principle
• Base the rate structure
  on the Town’s goals
  and objectives
  – Conservation is important
  – Cost of service based
  – Revenue neutral
• Customer Base
  – Mostly residential
  – Lot sizes vary
  – Level of detail to have impact
Tiered rate structure vs. individual
                               Surcharge
                                                                                Surcharge
                                 <30k
                                                                                  <40k
                                +$6.81
                                                                                 +$6.81


                      15k+
                                                                       Excess
                      15k+
                      $6.81                                            $6.81
                      $6.861
 $                                         $
             5-15k
              5-15k                                      Outdoor

             $4.10
              $4.10                                     (Irrigation)
                                                           $4.10

     1-5k                                      Indoor
                                               Indoor
     $2.16                                     (AWC)
                                               $2.16
                                                $2.16


             Gallons                                     Gallons



                      2008 & 2009 adopted a new structure
Basics of Individualized Rate
Structures
 • Individualized determination of monthly water
   use based on indoor and outdoor usage
   characteristics
 • Indoor water use often based on people per
   household, average winter consumption, or
   specified allotment

                            Outdoor water use
                            Landscaped area
                            Vegetation type
                            Monthly Evapotranspiration (ET)
Taking aim – my indoor target
                                                                             SAMPLE
                                                            Single Family Customer Indoor Budget

 Average Winter Monthly                      16,000
     Consumption
                                             14,000
   (November – March)
                                             12,000
             Indoor



                             1,000 gallons
    January    5,000                         10,000
    February   4,000
    March      5,000                          8,000                                                         Indoor
    April      5,000
    May        5,000                          6,000
    June       5,000
    July       5,000                          4,000
    August     5,000
    September 5,000                           2,000
    October    5,000
    November 5,000                               0




                                                                                                        r
    December 5,000
                                                        ry
                                                         y




                                                                                                       r
                                                                               ne
                                                       ch




                                                                                                      r
                                                                                      ly
                                                                 ril




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                                                 Ja




                                                                                              ov
                                                Fe




                                                                                             ec
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                                                                                              O
Indoor Use      Year Round




                                                                                            N
                                                                                           Se




                                                                                           D
                                                      (5,000+4,000+5,000+5,000) ÷ 4 = 5,000
Aerial of property with
      parcel line
Taking aim – my outdoor target


       Infrared imagery
    showing irrigated areas




    *Residential
 Customers Capped
   at 7,000 sq.ft.
Taking aim – my water outdoor target
  Indoor Use Based on AWMC
          Indoor     Outdoor                                                    SAMPLE
 January     5,000          0
 February    4,000          0                                               Single Family Customer
 March       5,000          0
 April       5,000      1,000
 May         5,000      8,000                                      18,000
 June        5,000     11,000    Seasonal                          16,000
 July        5,000     11,000      Plant                           14,000




                                            1 ,0 0 0 g a llo n s
 August      5,000      8,000     Needs                            12,000                            Outdoor
 September 5,000        7,000                                      10,000
                                 (80% of                            8,000                            Indoor
 October     5,000      1,000
                                   ET)                              6,000
 November    5,000          0
 December    5,000          0                                       4,000
            59,000     47,000                                       2,000
                                                                        0

            Irrigation




                                                                           A u ly
                                                                                   ril


                                                                                  ne
                                                                                    y
                                                                                    h




                                                                          ve r
                                                                        F e uar y




                                                                         p t st




                                                                          c e er
                                                                                 er
                                                                          O c ber
                                                                            Ma y



                                                                                Ma


                                                                                Ju




                                                                       N o obe
                                                                                rc
                                                                               Ap
                                                                                 r




                                                                       Se g u
                                                                               Ju




                                                                       De mb
                                                                             mb
                                                                              ua




                                                                            em
                                                                             n




                                                                             t
                                                                           br
                                                                     Ja
       Based on irrigated area
My Target - Summary
        Proposed Rate Structure
                Budget (kgal)


                    Outdoor
          Budget




                                Budget
          Indoor




                    Budget
                                                                               Average Customer




                                Total
Month
                                                         18,000
 Jan      5,000       0         5,000
                                                         16,000
 Feb      5,000       0         5,000
                                                         14,000
 Mar      5,000       0         5,000




                                         1,000 gallons
                                                         12,000
 Apr      5,000     7,000       12,000
 May      5,000     9,000       14,000                   10,000                                                    Outdoor Budget
 Jun      5,000     9,000       14,000                    8,000                                                    Indoor Budget
 Jul      5,000    11,000       16,000                    6,000
 Aug      5,000    10,000       15,000                    4,000
 Sep      5,000     7,000       12,000                    2,000
 Oct      5,000     4,000       9,000
 Nov      5,000       0         5,000
                                                             0
                                                                  1
                                                                      Outdoor5 Budget 8
                                                                      2 3 4     6 7        9   10   11   12   13
 Dec      5,000       0         5,000




                              Customized for EVERY water customer!
Challenges – DATA
Determining Indoor Water Use
 • Accurately reflecting indoor use (Nov-Feb)
 • Making sure customers get enough budget
 • Allowing for variances in indoor use – guests or
   snow birds
 • Establishing for brand new customers with no
   history
Challenges – DATA
Determining Irrigated Area
                         • Accurately depicting
                           irrigated area
                         • Maintaining
                           geographic integrity
                           of parcel boundaries
                         • Finding a “common
                           link” between data
                           bases
                         • How often to do this
                           process

     Infra-red Imagery
Challenges – DATA
Integrating Information
       Indoor
        winter
     consumption          Utility Billing
         +                   System
         Infra-red
         Imaging
    (Irrigated Area)         John Doe Homeowner
                              Account Number 123
         +                   123 Castle Rock Drive
                                AWMC = 5,000
      Geospatial         Irrigated Area = 2,700 sq.ft.
       Image            July Outdoor Water Budget =
      (Parcels)                 11,000 Gallons

         +
      Common
   Unique Identifier/
      Data Link
     (Addresses)
Results…so far
  • Water savings???
  • We know our customers much better!
  • We understand the need for outreach
    and communications - before, during
    and after implementation!
  • We have developed policies to address
    common and special circumstances
  • We have standardized business practices
Results…so far
 • INCREASING AWARENESS!
     High water users
     Low water users
     Equity inquiries
Importance of an Individualized Water
Rate Structure
 Castle Rock faces major water resource challenges
 Conservation is our most cost-effective water resource
 Water budgets are a proven method of saving water
 A water budget rate structure is one piece of a comprehensive
 strategy that will help us meet our conservation goals

                      Conservation Strategy
Education   Regulations Rates Customer Assistance Programs
Customer Assistance Programs
Smartscape Renovation
 •   New in 2009
 •   Residential customers only
 •   Removal of high water use plants
 •   Replace with water wise landscaping
 •   More efficient irrigation
 •   $1/sq.ft. - $1,500 maximum
Before   After
Rain Sensors
 • New in 2009
 • Residential customers only
 • 50% to a maximum of $50
Rotary Nozzles
 • New in 2009
 • Offered to residential and commercial
   customers
 • Lower flow and application rate
 • Less effected by wind and pressure
 • Up to $5/nozzle
    – Residential maximum $200
    – Commercial maximum $2,000
Three-day irrigation timer
 • Residential customers
 • Replaces older controllers unable to be
   programmed for every third day
 • $25
High-efficiency clothes washers
 • Residential customers only
 • Water factor rating of 6 or less
 • $150
Smart controller
  • Offered to residential and commercial
    customers
     – Residential 50%; maximum $300
     – Commercial 50%; maximum $1,500
Irrigation Audits
 • Center for ReSource Conservation
 • 2008
    – 29 large properties
    – 3 residential
 • 2009
    – 29 large properties
    – 58 residential
Irrigation Audits
How about Efficiency?

 Example:
      34 inches * 0.8 * 1,300 ft2 * 0.62 = 50,984
                 0.43

       34 inches * 0.8 * 1,300 ft2 * 0.62 = 29,626
                  0.74
Water Quality
    and
Stormwater
Staging and Storage of Materials
Building materials shall
not be stored on streets.
Building materials can
block engineered flow
lines and are safety
hazards for motor
vehicles .
Staging and Storage of Materials
Landscaper shall store
landscape materials on
property with the
appropriate BMPs.

BMP defined as “a physical,
structural,or managerial
practice or device that
prevents or reduces erosion
or sediment”.
Staging and Storage of Materials
Staging and Storage of Materials
   Landscaper shall store landscape materials on
   property with the appropriate BMPs.
What can cause
                       erosion? Wind,
                       water, ice.




Reinstall BMPs until
germination occurs.
Soil Inspections
  • Installing landscapes within the Town
  • Request inspection at Utilities Department
  • Permit card must be signed by DESC Inspector
    – Registered individual
    – At final grade
       • Landscape Inspection Affidavit to be completed
         and signed
       • After irrigation system has been installed
       • Prior to installation of mulch and plant material
       • Finish grade to be within 2/10 of a foot
Soil Inspections
  • Proper soil amendments
     – As designed on the approved plans OR
     – Minimum 3 cubic yards/1,000 sq. ft.
  • Proper till depth 4” minimum depth
     – Random core sampling and soil analysis
       may occur
Information Center

   • New conservation website – coming soon!
   • Local ET and weather information on web
   • New interactive virtual home and garden
     tour coming soon
Where You Can Find Us

   Town of Castle Rock
   Utilities Department
   175 Kellogg Court
   Castle Rock, CO 80109
   720-733-6000

   WWW.CRGov.com
Contact Information
 Rick Schultz         Ruth Stadler
 rschultz@CRgov.com   rstadler@CRgov.com



 Billie Owens         Kyle Sipes
 bowens@CRgov.com     ksipes@CRgov.com

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\\Utdc\Ut Users\Crichards\Desktop\Pro Green 2010

  • 1. Across the Board with Conservation Rick Schultz, Water Conservation Specialist Ruth Stadler, Water Conservation Plan Reviewer Billie Owens, Program Analyst Kyle Sipes, Stormwater Inspector February 9, 2010
  • 2. Why are we here? •Education •Regulations •Rates •Customer Assistance Programs
  • 4. Education • Water Wiser • Lunch and Learn Programs • Irrigation Audit Program • Elementary School Presentations • Demonstration Gardens • Landscaper Registration
  • 5. Water Wiser Workshops • Began in 2003 • Residential customers • Currently 1260 participants • Alternatives to traditional landscaping • More efficient ways to irrigation • Exempt from every third day restrictions
  • 6. Lunch and Learn Programs • Less formal than Water Wiser • Shorter in length • Intended for residential customers • Covers such topics as: – Xeriscape design – Spring start up and timer programming – Festival Park plant tour – Landscape and sprinkler winterization
  • 7. Presentations and Tours • School visits – Town of Castle Rock – Douglas County Water Resource Authority • Water plant tours • Partnership with DCWRA – Homeowner’s associations – Management companies – Landscape contractors
  • 8. Demonstration Gardens • Festival Park • Ray Waterman Water Treatment Plant • Utilities office • Crystal Valley Ranch Recreation Center
  • 9. Registration for Landscape Professionals • Five categories of registration – State licensed landscape architects – Landscape designers – Irrigation designers – Landscape/Irrigation installation contractors – Landscape/Irrigation maintenance contractors • Getting it right the first time saves your client time and money
  • 12. Multifamily Section • Native and/or drought tolerant turf grasses shall be used in all areas. – No bluegrass on streetscape – Moderate water use grass in passive use areas Landscape Regulations Section 3.2.1 C1a
  • 13. Residential Properties by Developer/Builder Turf Limitations Lot Size (sq.ft.) Max. Turf (sq.ft.) </= 7,000 3,500 7,001-17,000 5,525 >17,000 50% of non-impervious Landscape Regulations Section 3.2.2 C3a-d
  • 14. Commercial Properties • No high water use plants – No Kentucky bluegrass – No Cottonwoods • Separate irrigation service connection are required Landscape Regulations Section 3.3.2 B1 and 3.3.2 D2
  • 15. Required Soil Improvement Verification of organic matter before certificate of occupancy (CO) Landscape Regulations Section 3.3.2 C3 and 3.3.4 C3
  • 16. Streetscape Requirements Area Width Plant Type Irrigation Type <4 ft. None None 4-10 ft. None/Low Water Drip >10 ft. Low Water Overhead Landscape Regulations Section 3.3.4 E f-m
  • 17.
  • 18. Irrigation Systems • Plant types must match irrigation method • Hydrozones are to be noted on the plans • Irrigation must be able to meet demand requirement Landscape Regulations Section 3.3.2 B1 and 3.3.2 D2
  • 19. Irrigation Systems • Details of the irrigation system – Special times for residential and commercial • Application rates not to exceed 1.5”/week • Rain sensing device required Landscape Regulations Section 4.2.4
  • 20. Registration of Landscape Professionals • Registration types: – Landscape architects and designers – Landscape installers – Landscape maintenance professionals • Must have registration number to complete project in Town Landscape Regulations Section 5
  • 21. Plant Selection • Not hardy in Castle Rock: – Many xeric ornamental grasses – Many perennials – Broadleaf evergreen shrubs Landscape Regulations Section 6
  • 22. Forms • Large Irrigator Temporary Irrigation Exemption • Irrigation Exemption for Residential • Registration of Landscape Professionals • Landscape Plan Checklist • Landscaper Inspection Affidavit • Irrigation Inspection Affidavit
  • 23. Planting Details • Shrub • Perennial • Deciduous tree • Evergreen
  • 24. Cross Connection Control • All backflow assemblies shall be approved by the Utilities Department and/or designee prior to installation • For more information, contact Sean Davin 720-733-1352 sdavin@CRgov.com Landscape Regulations Section 13.06
  • 25. Water Restrictions • Every third day • Programmable controller required – Battery back up Landscape Regulations Chapters 13.15 and 13.22
  • 26. Irrigated Public Area Water Conservation Landscape Regulations Chapters 13.20
  • 27. Composite Landscape Water Use Rating System N CLWUR = < K=1 LWUR K x IAK / TA < (CLWUR< 2.5) Definitions LWURK Water use rating for each landscape zone IA K Irrigation area for each landscape zone TA Total area for all landscape zones Landscape Regulations Chapter 13.20
  • 28. Net Result of Public Irrigated Water Ordinance • Reduces high water use vegetation on a project • Streetscapes need a “low” water use plant – Buffalo grass – Blue grama – Wheat grass blends – Fescue blends
  • 29. Water Use Management Plan (WUMP) • Designed as a demand management tool
  • 30. Water Use Management Plan (WUMP) • Sets demand management time period – May through August – Designates addresses to – Requires watering during daily time periods 5 – 10 a.m. and 5 – 10 p.m. – Every third day watering – Explains mailing of water schedules to resident Water Use Management Plan
  • 31. Water Use Management Plan (WUMP) • Defines water waste – Excessive pooling or runoff of site – Impervious surface – Street washing – Unrestricted water from a hose or faucet
  • 32. Examples – Excessive pooling or runoff of site – Impervious surface
  • 33. Large/Common Area/Public Area Irrigation • Defines the area as >10,000 sq.ft. • Requires watering to be 11 p.m. to 4 a.m. every third day • Submittal of irrigation schedules to the Town for review and approval Water Use Management Plan
  • 34. Alternative Irrigation Schedules • Exemptions for establishment of new plant material – 30 days for new sod – 45 days for new seed • Permit obtained through Utilities – Proper soil amendment has been added – Irrigation backflow prevention device has been tested Water Use Management Plan
  • 35. Defines Water Monitors • Drives through the Town • Monitors water use • Must witness violation • Violations may be assessed a surcharge • Notices are sent to owner/occupant Water Use Management Plan
  • 36. Town Registration of Landscape Professionals • Requires attendance at annual seminar • Passing score on written test • Test focus is on the “Water Use Management Plan” and “Landscape Regulations”
  • 37. Rates February 9, 2010
  • 38. What is an individualized/water budget rate structure? Why do we have one?
  • 39. Rate Structure Water Budget Most C O Budget/Individualized N S Increasing Block E R Seasonal V Uniform A T Declining Block I O Flat Rate N Least
  • 40. Achieving Conservation Through a Rate Structure • Water budgets as an innovative option – Success of Irvine Ranch Water District caught the Town’s attention – Need to guide customers to use water more efficiently – Existing rate structure did not provide a strong price signal • Customer management tool • Becomes part of water resources management strategy
  • 41. Importance of an individualized rate structure Castle Rock’s Water Challenges – We Are Different! Nearly 100% of Castle Rock’s water comes from deep groundwater aquifers A wellfield costs $1 million to drill (2 wells!) Design/construction adds $1.2-1.4 million Deepest aquifer requires 500-600 HP pump Other costs Average winter electrical costs $85,000/month Deep Groundwater Wells Peak month electrical costs $256,000 (3x average winter month) Water levels are declining! This is a finite resource!
  • 42. Level of complexity • Highly specific to relatively homogenious • Perfect equity in rate structures is extremely difficult and complex
  • 43. The KISS Principle • Base the rate structure on the Town’s goals and objectives – Conservation is important – Cost of service based – Revenue neutral • Customer Base – Mostly residential – Lot sizes vary – Level of detail to have impact
  • 44. Tiered rate structure vs. individual Surcharge Surcharge <30k <40k +$6.81 +$6.81 15k+ Excess 15k+ $6.81 $6.81 $6.861 $ $ 5-15k 5-15k Outdoor $4.10 $4.10 (Irrigation) $4.10 1-5k Indoor Indoor $2.16 (AWC) $2.16 $2.16 Gallons Gallons 2008 & 2009 adopted a new structure
  • 45. Basics of Individualized Rate Structures • Individualized determination of monthly water use based on indoor and outdoor usage characteristics • Indoor water use often based on people per household, average winter consumption, or specified allotment Outdoor water use Landscaped area Vegetation type Monthly Evapotranspiration (ET)
  • 46. Taking aim – my indoor target SAMPLE Single Family Customer Indoor Budget Average Winter Monthly 16,000 Consumption 14,000 (November – March) 12,000 Indoor 1,000 gallons January 5,000 10,000 February 4,000 March 5,000 8,000 Indoor April 5,000 May 5,000 6,000 June 5,000 July 5,000 4,000 August 5,000 September 5,000 2,000 October 5,000 November 5,000 0 r December 5,000 ry y r ne ch r ly ril er be st ay be be ar Ju ua Ap gu ob ar Ju M em nu em em br M Au ct Ja ov Fe ec pt O Indoor Use Year Round N Se D (5,000+4,000+5,000+5,000) ÷ 4 = 5,000
  • 47. Aerial of property with parcel line
  • 48. Taking aim – my outdoor target Infrared imagery showing irrigated areas *Residential Customers Capped at 7,000 sq.ft.
  • 49. Taking aim – my water outdoor target Indoor Use Based on AWMC Indoor Outdoor SAMPLE January 5,000 0 February 4,000 0 Single Family Customer March 5,000 0 April 5,000 1,000 May 5,000 8,000 18,000 June 5,000 11,000 Seasonal 16,000 July 5,000 11,000 Plant 14,000 1 ,0 0 0 g a llo n s August 5,000 8,000 Needs 12,000 Outdoor September 5,000 7,000 10,000 (80% of 8,000 Indoor October 5,000 1,000 ET) 6,000 November 5,000 0 December 5,000 0 4,000 59,000 47,000 2,000 0 Irrigation A u ly ril ne y h ve r F e uar y p t st c e er er O c ber Ma y Ma Ju N o obe rc Ap r Se g u Ju De mb mb ua em n t br Ja Based on irrigated area
  • 50. My Target - Summary Proposed Rate Structure Budget (kgal) Outdoor Budget Budget Indoor Budget Average Customer Total Month 18,000 Jan 5,000 0 5,000 16,000 Feb 5,000 0 5,000 14,000 Mar 5,000 0 5,000 1,000 gallons 12,000 Apr 5,000 7,000 12,000 May 5,000 9,000 14,000 10,000 Outdoor Budget Jun 5,000 9,000 14,000 8,000 Indoor Budget Jul 5,000 11,000 16,000 6,000 Aug 5,000 10,000 15,000 4,000 Sep 5,000 7,000 12,000 2,000 Oct 5,000 4,000 9,000 Nov 5,000 0 5,000 0 1 Outdoor5 Budget 8 2 3 4 6 7 9 10 11 12 13 Dec 5,000 0 5,000 Customized for EVERY water customer!
  • 51. Challenges – DATA Determining Indoor Water Use • Accurately reflecting indoor use (Nov-Feb) • Making sure customers get enough budget • Allowing for variances in indoor use – guests or snow birds • Establishing for brand new customers with no history
  • 52. Challenges – DATA Determining Irrigated Area • Accurately depicting irrigated area • Maintaining geographic integrity of parcel boundaries • Finding a “common link” between data bases • How often to do this process Infra-red Imagery
  • 53. Challenges – DATA Integrating Information Indoor winter consumption Utility Billing + System Infra-red Imaging (Irrigated Area) John Doe Homeowner Account Number 123 + 123 Castle Rock Drive AWMC = 5,000 Geospatial Irrigated Area = 2,700 sq.ft. Image July Outdoor Water Budget = (Parcels) 11,000 Gallons + Common Unique Identifier/ Data Link (Addresses)
  • 54. Results…so far • Water savings??? • We know our customers much better! • We understand the need for outreach and communications - before, during and after implementation! • We have developed policies to address common and special circumstances • We have standardized business practices
  • 55. Results…so far • INCREASING AWARENESS! High water users Low water users Equity inquiries
  • 56. Importance of an Individualized Water Rate Structure Castle Rock faces major water resource challenges Conservation is our most cost-effective water resource Water budgets are a proven method of saving water A water budget rate structure is one piece of a comprehensive strategy that will help us meet our conservation goals Conservation Strategy Education Regulations Rates Customer Assistance Programs
  • 58. Smartscape Renovation • New in 2009 • Residential customers only • Removal of high water use plants • Replace with water wise landscaping • More efficient irrigation • $1/sq.ft. - $1,500 maximum
  • 59. Before After
  • 60. Rain Sensors • New in 2009 • Residential customers only • 50% to a maximum of $50
  • 61. Rotary Nozzles • New in 2009 • Offered to residential and commercial customers • Lower flow and application rate • Less effected by wind and pressure • Up to $5/nozzle – Residential maximum $200 – Commercial maximum $2,000
  • 62. Three-day irrigation timer • Residential customers • Replaces older controllers unable to be programmed for every third day • $25
  • 63. High-efficiency clothes washers • Residential customers only • Water factor rating of 6 or less • $150
  • 64. Smart controller • Offered to residential and commercial customers – Residential 50%; maximum $300 – Commercial 50%; maximum $1,500
  • 65. Irrigation Audits • Center for ReSource Conservation • 2008 – 29 large properties – 3 residential • 2009 – 29 large properties – 58 residential
  • 67. How about Efficiency? Example: 34 inches * 0.8 * 1,300 ft2 * 0.62 = 50,984 0.43 34 inches * 0.8 * 1,300 ft2 * 0.62 = 29,626 0.74
  • 68. Water Quality and Stormwater
  • 69. Staging and Storage of Materials Building materials shall not be stored on streets. Building materials can block engineered flow lines and are safety hazards for motor vehicles .
  • 70. Staging and Storage of Materials Landscaper shall store landscape materials on property with the appropriate BMPs. BMP defined as “a physical, structural,or managerial practice or device that prevents or reduces erosion or sediment”.
  • 71. Staging and Storage of Materials
  • 72. Staging and Storage of Materials Landscaper shall store landscape materials on property with the appropriate BMPs.
  • 73. What can cause erosion? Wind, water, ice. Reinstall BMPs until germination occurs.
  • 74. Soil Inspections • Installing landscapes within the Town • Request inspection at Utilities Department • Permit card must be signed by DESC Inspector – Registered individual – At final grade • Landscape Inspection Affidavit to be completed and signed • After irrigation system has been installed • Prior to installation of mulch and plant material • Finish grade to be within 2/10 of a foot
  • 75. Soil Inspections • Proper soil amendments – As designed on the approved plans OR – Minimum 3 cubic yards/1,000 sq. ft. • Proper till depth 4” minimum depth – Random core sampling and soil analysis may occur
  • 76.
  • 77. Information Center • New conservation website – coming soon! • Local ET and weather information on web • New interactive virtual home and garden tour coming soon
  • 78. Where You Can Find Us Town of Castle Rock Utilities Department 175 Kellogg Court Castle Rock, CO 80109 720-733-6000 WWW.CRGov.com
  • 79. Contact Information Rick Schultz Ruth Stadler rschultz@CRgov.com rstadler@CRgov.com Billie Owens Kyle Sipes bowens@CRgov.com ksipes@CRgov.com