The presentation narrates an overview on array of services Customer Centria offer's. A Global Customer Experience and Engagement Company that enables enterprises in their Customer Engagement Strategies by powering them towards customer centricity. In addition find some facts about the company and its area of expertise. The document also explains about the end-to-end solutions offered by Customer Centria which work at multiple levels.

1. From Data to Delight… customer centria
The Customer Engagement & Experience Company
WE ARE… Technology Analytics Interactive
Customer Centria Enterprise Solutions Pvt. Ltd. is a Global Customer Experience and Engagement Company that
enables enterprises in their Customer Engagement Strategies by powering them towards customer centricity. We
create transformational customer experiences through our end-to-end solutions:
Fast Facts
• We offer end-to-end solutions across Technology, Interactive Marketing, Insights & Analytics, Loyalty, Digital
Global Footprint : India, USA, Singapore and Australia
and Social Interaction Management all uniquely under one roof.
Our Team : Over 1000 man-years of collective global experience
• Empower global enterprises to engage, interact and delight their customers.
with highly skilled employees from fortune 500 companies.
• Our competence and expertise spans across all major industries, with proven track record and accomplished
A Unique end-to-end : Technology, Insights, Marketing Services, Loyalty
results in sectors like BFSI, Telecom, Retail and Consumer Goods for clients across the globe.
offering Management, Digital Engagement and Social Interaction
Management.
Awards and Accolades
• Outstanding Website for GoJiyo and IDBI Federal Weathsurance. Internet Advertising Competition (IAC) Customer Delight
Awards 2011.
• Gold in the multimedia campaign category for IDBI Federal Weathsurance. Global PR Conclave, 2011. From national clients to international projects, Customer Centria has evolved as an end-to-end
• Silver in the Innovative Digital Marketing Solutions category for GoJiyo. Internationalist Award for solutions provider for companies looking for innovative technology and creative marketing
innovation in media 2010, New York. strategies. Our customer centric approach has accelerated the growth and brand value of
• Digital Trends, a leading UK-based research consultancy featured GoJiyo as one of the most innovative various companies located across the globe. International clients like DigiMalaysia and OCBC
social networks from around the globe. Bank have entrusted us with implementing cutting edge marketing technology. We have
• Afaqs rated GoJiyo as the second most liked digital campaign of 2010. created India's first virtual world, for Godrej, and provided out-of-the-box analytical and digital
• PCQuest Best IT Implementation Awards awarded GoJiyo as the Overall Best IT Project of 2011. solutions to insurance majors like Bajaj Allianz and IDBI Federal. Customer Centria has also
helped telecom companies like Airtel and Videocon streamline their marketing processes. All
this only scratches the surface of our wide and deep reach.
Locations
India
Singapore USA
Mumbai (Headquarters)
Customer Centria Enterprise Solutions Pvt. Ltd. Level 31, Six Battery Road, 116 West 23rd Street,
Premier House, 1st Floor, Plot No. 38, Central Singapore-049909 Suite 500, New York,
Road, Chakala MIDC, Andheri East, T +65 6725 6296 NY 10011
Mumbai-400093. T +65 6725 6297 T +1 646 375 2097
T +91 22 6143 5200 T +91 22 6143 5252
Australia
Bangalore Level 26, 44 Market Street,
306, Brigade Garden, #19 Church Street, Sydney NSW 2000
Bangalore-560 001, Karnataka T +612 9089 8709
T +91 80 4147 4748 T +612 9089 8989

2. Our End-to-End Solutions include Enable
Technology Loyalty Management
Utilising premier technology infrastructure
and support, and digital renovation to
Insights Digital Engagement
facilitate the desired tools needed to outset
an immersive customer experience.
Marketing Services Social Interaction Management
Integrate
Success Stories
Incorporating every element of the
Godrej Industries Ltd. communication process including the
message, communication channel,
A brand activation platform using the idiom of the metaverse. Gojiyo,
India's first virtual world enabled Godrej Industries to engage with their
Solutions that work technological infrastructure and the end-
user to create a system where each element
customer to build a deeper relationship with the brand's consumers of
tomorrow. at multiple levels. works with the other to enable consumer
delight.
Read More: http://customercentria.com/success-stories-G.html
Because so do your customers.
IDBI Federal Life Insurance
Listen & Analyse
Using consumer segmentation to create a creative yet synergistic digital
marketing strategy to give IDBI Federal Wealthsurance the amplification
required for their offline efforts
State-of-the-art consumer management
Read More: http://customercentria.com/success-stories-i.html and web intelligence approach, going
beyond numbers to recognise what the
end user is saying.
OCBC Bank
Enabled Singapore's oldest bank, with the capability to centralise and Engage
optimise their marketing process.
Read More: http://www.customercentria.com/success-stories-O.html
Energise
Tullo Marshall Warren
We implemented a superior campaign management solution to enable
this UK based giant to achieve campaign velocity for a leading cosmetic
brand, thus allowing flexibility and creativity at high volumes. Transform
Utilising the right channels with the
Read More: http://www.customercentria.com/success-stories-T.html right offer at the right time to engage Adding value to consumer participation,
the consumers in the process. using constant feedback and social
interaction providing consumers with
constantly improving experiences.
Contact Us
Company URL: www.customercentria.com
Company Blog: http://www.blog.customercentria.com Delight
Company Email: hello@customercentria.com Creating a rewarding customer
experience that gives the end user
Twitter: www.twitter.com/customercentria
value beyond expectations.
LinkedIn : The customer engagement & exprience architects