Fueling Collaborative Learning

Fueling Collaborative
Learning with Social Media

Executive Briefing

© 2012 NetSpeed Learning Solutions. All rights reserved. 1

Executive Briefing Objectives

• How collaborative social learning
results in performance improvement
• What models lead to effective social
learning
• How NetSpeed Fast Tracks™ can
simplify the move to social learning


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About Cynthia Clay

• 25+ years of experience
• Author of Great Webinars (published by
Pfeiffer)
• An expert in collaborative, engaging
social learning tools
• Launched NetSpeed Fast Tracks™, an
integrated learning system


Quick Definitions


Quick Definitions

• Synchronous (Live, instructor-led)
• Asynchronous (Self-paced—no instructor)
• E-learning (Online asynchronous)
• Virtual Learning (Online synchronous)
• Social Learning (Technology-enabled,
collaborative learning)


1961
“….computing might one day be a utility like
electricity or water, widely available, and
shared by many.”

John McCarthy, Stanford Professor
Paraphrased in the Technology Report
Chief Learning Officer (October 2011)


In the Cloud
2011: 70%
2010: 56%
2009: 36%

Technology Report
CLO (October 2011)


Opening Poll

What is driving your organization’s move to
social learning?
- Improve global scalability
- Create learner centric-content
- Control availability and access to
online information
- Provide just-in-time learning
- Facilitate the shift to mobile learning


Opening Chat

Why is your organization
interested in social learning?


Key Questions

• How does social learning
provide strategic value?
• How does that strategic
activity translate to business results?
• How does social learning support
innovation and problem solving?
• How does social learning provide rapid access
to information? To experts?


Tension

Structured and Controlled?
Unstructured and Unmonitored?


Mindset

“We have to bounce teachers and learners out of
that mindset that sees teaching as one to many
and adopt the wisdom of the network.”

Donald Clark
“7 Compelling Arguments for Peer Learning”


Learning All Day

“Learning practitioners are well-advised to start
paying more attention to learning as it really
happens—all day, as we interact with one
another, as we go about the business of
executing our job tasks or schoolwork.”
Social Media for Learning
E-Learning Guild


Social Media in Learning

Structured Blended Unstructured

Learning programs Virtual learning designs Social media tools
delivered using that include web made available for
social media, conferencing, social use by individuals
including media, and collaborative when they choose
scheduled online assignments. to access them.
assignments and
tests.


Barriers to Adoption

What barriers to the adoption of social
media in learning have you experienced?


Barriers

“Isn’t it the blind leading the blind?”

“They’re supposed to be working, not
socializing.”

“How do we control what they’re
learning?”


The New Blend


The New Blend

Podcasting
E-learning Video
Virtual instructor-led Wikis or Knols
Podcasting Blogs
E-books Micro-blogs

Instructor-led classroom Brown-bag lunch seminars
Public speakers Book groups
Industry conferences Mentoring
Consult a colleague


Jack Phillips and Holly Burkett

“An e-learning participant is generally
disconnected from the instructor and can
conveniently ignore the computer, which
reduces application of learning.”


Commitment to Instructor

“In an instructor-led process,
there is often a commitment
made between the participant
and the instructor that might
increase the likelihood of
participants applying what was
learned.”
Jack Phillips, PhD


Peer-to-Peer Commitment

In highly engaging, collaborative online learning,
there is often a commitment between a group of
peers, increasing the likelihood of participants
applying what was learned.


Just-in-time Flexible

Peer-to-Peer

Blended
Collaborative


Virtual Instructor-Led

• Contract with the instructor
• Deeper processing
• Greater learning transfer
• Better performance
improvement


Peer-to-Peer Learning

• Commitment to the group
• Deeper processing
• Enhanced critical thinking
• Social and communication
skills


Making the Business Case

• Specify desired learning gains and goals
• Determine on-the-job evidence that supports
learning transfer
• Blend instructor-led and social learning methods
• Connect the blended solution to one or more
business measures
• Track and report on-the-job evidence


Decisions


Decisions

Use public social media tools?
Adopt private social media tools?
Build a social/collaborative platform with
available tools?
Connect existing platforms with a collaborative
platform (NetSpeed Fast Tracks™)?
Implement an integrated learning system
(NetSpeed Fast Tracks™)


Our Story


NetSpeed Learning Center

Post-Class Reinforcement Tools follow face-to-face and VILT.

Virtual Learning Evolves

Social Learning is not Social Networking


NetSpeed Fast Tracks™


Integrated Learning System

• Keyword Searchable
• Video podcasting
• Podcasting with avatars
• Knols (web-based units of knowledge)
• Blogs
• Insights (expert interviews via podcast)
• Three authoring levels: content manager,
designated authors, peer authors


Three Authoring Levels

• Content manager
- approves and publishes content
- manages and administers the site
- reviews usage reports
• Designated authors
- pre-approved to upload content
• Peer authors
- submit content for approval
- add comments to content items


Video Podcasts

• Discover
• Watch
• Listen
• Read
• Download as
mp3 or mp4


Podcasts with Avatars

• Discover
• Watch
• Listen
• Read
• Download
as mp3


Knols

• Authored web
pages
• Link to a specific
author (SME)
• Include text,
audio and video


Online Collaboration

• Host collaborative
online learning
• Link to videos,
knols and
podcasts
• Include a Class
Blog


“The central challenge for
organizations today is how to
leverage learning consistently,
quickly and effectively into
improved performance.”
Robert O. Brinkerhoff
Telling Training’s Story


Client Example

• Repurposed a two-day training program.
• Participants completed a compliance exam.
• Highly interactive in face-to-face classroom.


Pre-Webinar Assignments


Series of Webinars


Peers Present Research


Client Example

Repurposed 11 classroom programs for
collaborative virtual delivery
(Videos, Knols, Class Blog, and Webinars)


Asynchronous Learning


Avatar and Video Podcasts


Course Knols


Class Blog


Tracking and Measurement


Social Media in Learning

Structured Blended Unstructured

Virtual learning
that includes web
conferencing,
social media, and
collaborative
online
assignments.


Benefits of Partnering with Us
• Create innovative solutions that meet your
business objectives
• Meet varied needs of multiple generations of
learners (technology-enabled social learning)
• Offer customized learning solutions
• Simplify your move to social learning


2012 Promotion

• 20% discount on all programs or services
• Minimum of $15,000 (net)
• Paid by July 31, 2012


Q&A


Fueling Collaborative Learning

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