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© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
©2001–2005 by Clay & Associates Inc.
Purpose
                                                                        Break old thinking
                                                                        patterns and develop
                                                                        innovative solutions to
                                                                        on-the-job problems




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                                  2
Learning Goals
                       • Break old thought patterns that constrain
                         creativity
                       • Use creative thinking techniques to reach
                         innovative solutions
                       • Apply synergistic thinking to on-the-job
                         problems



© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        3
Connect the Dots




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        4
Questions to Consider
                       • What were your problem-solving blocks,
                         barriers, frustrations, and surprises?

                       • What self-imposed limits did you set?

                       • How did you stay open to new solutions?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        5
Participant Introductions
                                  • Name
                                  • Type of problem requiring creativity
                                    at work
                                  • The areas where I’m already
                                    creative in my life




                                                                           6
© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
Creativity
                                       The ability to bring into existence
                                                 something new




© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                             7
Right/Left Brain Activity
                          LEFT HEMISPHERE                               RIGHT HEMISPHERE

                          •     Logical                                 •   Creative
                          •     Scientific                              •   Intuitive
                          •     Concise                                 •   Spontaneous
                          •     Analytical                              •   Artistic




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                           8
Creative Thinking
                         Creativity Boosts                         Creativity Blocks
                         What factors boost your                   What barriers prevent
                         creativity at work?                       you from being more
                                                                   creative at work?




© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                                           9
Thinking
                      “To Break the Box”
                                    Creativity Boosts
                                    • Encouragement
                                    • Constructive feedback
                                    • Being open to outcome
                                    • Encouraging open flow
                                      of ideas
                                    • Sensory stimuli



© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                   10
Thinking
                      “To Break the Box”
                                    Creativity Blocks
                                    •     Lack of stimulation
                                    •     Using the same routines
                                    •     Stifling education
                                    •     Trying to fit into a group
                                    •     Fear (of failure or success)
                                    •     Believing resources are
                                          limited


© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                         11
Speed Bump

                                                         Continuous Looping

                          • Repeating the same line of reasoning
                          • Repeating the same series of actions
                          • Applying the same solution even if it
                            doesn’t work



© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                              12
Circus Bow
                                        Celebrate creativity and failure.
                                           It means you’re learning!




© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                            13
The Word Game
                         • Partner 1 says any word.
                         • Partner 2 repeats that word and adds a
                           related word.
                         • Partner 1 repeats Partner 2’s word and
                           adds a related word.
                         Example: Ball
                         • Ball, bat
                         • Bat, man
                         • Man, woman

© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        14
The Word Game
                         • Partner 1 says any word.
                         • Partner 2 repeats that word and adds
                           an unrelated word.
                         • Partner 1 repeats Partner 2’s word and
                           adds an unrelated word.
                         Example: Ice
                         • Ice, wrench
                         • Wrench, elephant
                         • Elephant, road

© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        15
Poll
                           Which Word Game round was easier –
                            related words or unrelated words?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                               16
Perception Shapes Reality


                                                                PERCEPTION



                                                                        REALITY




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                  17
Brain Ruts




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        18
Brain Ruts




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        19
One-Word Story
                                                                            dog
                                                  day                   a         bit


                                     One                                                a




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                            20
Group 1
                      Names in Group 1                                  Names in Group 1
                                  Lisa Maxwell                             Dale Perozzo


                                  Brian Moynihan                           Raelynn Hulse

                                                                           Helen Pantzis
                                  Katherine Bellmore

                                                                           Krista Hubbard
                                  Jeanne Ulrich
                                                                           Heidi Carslay
                                  Archana Sridharan
                                                                           Lorrie Scott
                                  Russell Fine
                                                                           Kyle Roberts
                                  Laureen Rogers

                                                                           Billy Rosewarne
                                  Deborah Nucci

                                  Jennifer Wilkerson                       Shari Kalsta




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                             21
Group 2
                      Names in Group 2                                  Names in Group 2
                                                                          Joseph Lang
                                  Karen Blue
                                                                          Julie Nagy
                                  Bethany Hawley
                                                                          Tracy Guffee
                                  Alexis Agapinan
                                                                          Jayan Nair

                                  Maureen Seeley                          Cynthia Keniston

                                  Michelle Cvitkovic                      Kurt Stauffer

                                  Ellie Brim                              Jill Berkey


                                  Kari Laib                               Christina Marie Pablo Freiheit

                                  Suzanna Eversole
                                                                          Rosemarie Colagrossi

                                  Donna Watson                            Gretchen Sutter




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                                           22
Chat
                          • What was most challenging for you?
                          • What was easiest?
                          • How did you feel when you had to add
                            words such as “and,” “the” and “a”?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                           23
Team Collaboration
• Be here now
• Give up your preconceived notions
• Put aside your ego
• Serve the creativity of the group




                                      24
Ask a Different Question
                                       “How can we improve the food
                                             in the cafeteria?”

                        What if we didn’t have a cafeteria?
                        What if we had rotating food vendors?
                        What if we were required to eat at our
                         desks?




© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
                                                                      25
Ask a Different Question
 “How can we recruit more qualified
   applicants for our job openings?”




                                       26
How Would
                                       So-and-So Do It?
                        “How can we recruit more qualified
                          applicants for our job openings?”

                        How would the zoo do it?
                        How would Einstein do it?
                        How would Martha Stewart do it?




                                                                   27
© 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
Reverse the Question
                    “How do we increase customer Web site hits?”


                                               REVERSE IT!
                                        “How do we drive our customers
                                           away from our Web site?”



© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                         28
How to drive                                      Reverse it!
                      customers away?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                      29
Synergistic Thinking
                             Birds fly                            Humans?      Airplane flight

                             Burrs stick                          Fabric?      Velcro®
                             Weak glue                            Temporary?   Post-It
                                                                               Notes®
                             Rapid                                Consumers    Internet
                             transfer of                          and
                             government                           business?
                             info by
                             computer

© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                                                 30
The Synergy Game
                                     “How can we improve the employee
                                            recognition system?”




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        31
Real Life Case Study
                                  Purpose: To apply creative thinking
                                  techniques on the job

                                  Process:
                                  • Work in teams of four or five
                                  • Determine a real problem at work
                                  • Write a three-sentence description
                                  • Apply three creativity techniques
                                  • Choose the best direction or idea
© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                         32
Real Life Case Study
                              • Describe a real problem at work.
                              • Apply 3 creativity techniques.
                              • Choose the best idea.

                                                      Techniques
                              •     One-word story
                              •     Ask a different question
                              •     How would so-and-so do it?
                              •     Reverse the question
                              •     The Synergy Game
© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        33
Creative Solutions
                           How can you plan creative thinking time
                           into your schedule? What suggestions or
                           thoughts do you have?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        34
Creative Solutions
                             What can you do to stimulate and
                             promote creative thinking at work?
                             What ideas occur to you?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        35
Creative Solutions
                               What blocks need to be eliminated or
                               minimized? How can you go about
                               doing that?




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        36
Creative Solutions
                          • Provide an environment conducive to
                            creative thinking
                          • Offer five-sense stimulation
                          • Get prepared
                          • Play with unusual or unrelated ideas




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        37
Creative Solutions
                             •     Look for the new and improved
                             •     Conduct mini focus groups
                             •     Know the competition
                             •     Ask questions differently
                             •     Make it playful and fun




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        38
Brain Ruts




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        39
Ezine




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        40
© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        41
© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        42
Thank you!




© 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
                                                                        43

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Thinking preso6 1-12

  • 1. © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ ©2001–2005 by Clay & Associates Inc.
  • 2. Purpose Break old thinking patterns and develop innovative solutions to on-the-job problems © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 2
  • 3. Learning Goals • Break old thought patterns that constrain creativity • Use creative thinking techniques to reach innovative solutions • Apply synergistic thinking to on-the-job problems © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 3
  • 4. Connect the Dots © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 4
  • 5. Questions to Consider • What were your problem-solving blocks, barriers, frustrations, and surprises? • What self-imposed limits did you set? • How did you stay open to new solutions? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 5
  • 6. Participant Introductions • Name • Type of problem requiring creativity at work • The areas where I’m already creative in my life 6 © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™
  • 7. Creativity The ability to bring into existence something new © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 7
  • 8. Right/Left Brain Activity LEFT HEMISPHERE RIGHT HEMISPHERE • Logical • Creative • Scientific • Intuitive • Concise • Spontaneous • Analytical • Artistic © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 8
  • 9. Creative Thinking Creativity Boosts Creativity Blocks What factors boost your What barriers prevent creativity at work? you from being more creative at work? © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 9
  • 10. Thinking “To Break the Box” Creativity Boosts • Encouragement • Constructive feedback • Being open to outcome • Encouraging open flow of ideas • Sensory stimuli © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 10
  • 11. Thinking “To Break the Box” Creativity Blocks • Lack of stimulation • Using the same routines • Stifling education • Trying to fit into a group • Fear (of failure or success) • Believing resources are limited © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 11
  • 12. Speed Bump Continuous Looping • Repeating the same line of reasoning • Repeating the same series of actions • Applying the same solution even if it doesn’t work © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 12
  • 13. Circus Bow Celebrate creativity and failure. It means you’re learning! © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 13
  • 14. The Word Game • Partner 1 says any word. • Partner 2 repeats that word and adds a related word. • Partner 1 repeats Partner 2’s word and adds a related word. Example: Ball • Ball, bat • Bat, man • Man, woman © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 14
  • 15. The Word Game • Partner 1 says any word. • Partner 2 repeats that word and adds an unrelated word. • Partner 1 repeats Partner 2’s word and adds an unrelated word. Example: Ice • Ice, wrench • Wrench, elephant • Elephant, road © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 15
  • 16. Poll Which Word Game round was easier – related words or unrelated words? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 16
  • 17. Perception Shapes Reality PERCEPTION REALITY © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 17
  • 18. Brain Ruts © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 18
  • 19. Brain Ruts © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 19
  • 20. One-Word Story dog day a bit One a © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 20
  • 21. Group 1 Names in Group 1 Names in Group 1 Lisa Maxwell Dale Perozzo Brian Moynihan Raelynn Hulse Helen Pantzis Katherine Bellmore Krista Hubbard Jeanne Ulrich Heidi Carslay Archana Sridharan Lorrie Scott Russell Fine Kyle Roberts Laureen Rogers Billy Rosewarne Deborah Nucci Jennifer Wilkerson Shari Kalsta © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 21
  • 22. Group 2 Names in Group 2 Names in Group 2 Joseph Lang Karen Blue Julie Nagy Bethany Hawley Tracy Guffee Alexis Agapinan Jayan Nair Maureen Seeley Cynthia Keniston Michelle Cvitkovic Kurt Stauffer Ellie Brim Jill Berkey Kari Laib Christina Marie Pablo Freiheit Suzanna Eversole Rosemarie Colagrossi Donna Watson Gretchen Sutter © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 22
  • 23. Chat • What was most challenging for you? • What was easiest? • How did you feel when you had to add words such as “and,” “the” and “a”? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 23
  • 24. Team Collaboration • Be here now • Give up your preconceived notions • Put aside your ego • Serve the creativity of the group 24
  • 25. Ask a Different Question “How can we improve the food in the cafeteria?” What if we didn’t have a cafeteria? What if we had rotating food vendors? What if we were required to eat at our desks? © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions 25
  • 26. Ask a Different Question “How can we recruit more qualified applicants for our job openings?” 26
  • 27. How Would So-and-So Do It? “How can we recruit more qualified applicants for our job openings?” How would the zoo do it? How would Einstein do it? How would Martha Stewart do it? 27 © 2002 – 2010 Clay & Associates Inc./NetSpeed Learning Solutions
  • 28. Reverse the Question “How do we increase customer Web site hits?” REVERSE IT! “How do we drive our customers away from our Web site?” © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 28
  • 29. How to drive Reverse it! customers away? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 29
  • 30. Synergistic Thinking Birds fly Humans? Airplane flight Burrs stick Fabric? Velcro® Weak glue Temporary? Post-It Notes® Rapid Consumers Internet transfer of and government business? info by computer © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 30
  • 31. The Synergy Game “How can we improve the employee recognition system?” © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 31
  • 32. Real Life Case Study Purpose: To apply creative thinking techniques on the job Process: • Work in teams of four or five • Determine a real problem at work • Write a three-sentence description • Apply three creativity techniques • Choose the best direction or idea © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 32
  • 33. Real Life Case Study • Describe a real problem at work. • Apply 3 creativity techniques. • Choose the best idea. Techniques • One-word story • Ask a different question • How would so-and-so do it? • Reverse the question • The Synergy Game © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 33
  • 34. Creative Solutions How can you plan creative thinking time into your schedule? What suggestions or thoughts do you have? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 34
  • 35. Creative Solutions What can you do to stimulate and promote creative thinking at work? What ideas occur to you? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 35
  • 36. Creative Solutions What blocks need to be eliminated or minimized? How can you go about doing that? © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 36
  • 37. Creative Solutions • Provide an environment conducive to creative thinking • Offer five-sense stimulation • Get prepared • Play with unusual or unrelated ideas © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 37
  • 38. Creative Solutions • Look for the new and improved • Conduct mini focus groups • Know the competition • Ask questions differently • Make it playful and fun © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 38
  • 39. Brain Ruts © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 39
  • 40. Ezine © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 40
  • 41. © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 41
  • 42. © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 42
  • 43. Thank you! © 2002 – 2011 Clay & Associates Inc. dba NetSpeed Learning Solutions™ 43