a very brief and basic refresher for improving written communication

1. Business Writing Basics

2. Communication: 2 A giving or exchanging of information, signals, or messages as by talk, gestures, or writing 5 The art of expressing ideas, especially in speech and writing Webster’s New World Dictionary, 3 rd ed.

3. Communication: Communication influences thoughts, feelings, and actions. Information merely informs Use the 80/20 Rule

4. 80% Communication

5. 20%