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Museum Studies + Social Media
Dana Allen-Greil
@danamuses
American Alliance of Museums
05.21.2013
Image credit: Rutgers University
#aam2013
#compt
Online Communications Coordinator
New Media Project Manager
Chief, Digital Outreach and Engagement
Educational Technologist
Account Director/Digital Strategist
B.A., English, Women Studies M.A. Museum Studies Adjunct FacultyAdjunct Faculty
By the end of this session, you will be able to:
Articulate the social
dimension of learning
Describe how social media has
impacted museums
Identify social media tools
that can be incorporated into
your teaching
1
2
3
#aam2013 #compt
n How do you use
social media in your
professional
practice?
n How have you used
social media as part
of your teaching?
The Social Dimension of Learning1
The Updated Smithsonian Learning Model
Source: http://smithsonian-webstrategy.wikispaces.com/Strategy+--+Themes
Learning is enhanced by online communities
+
Knowledge is socially
constructed
n  Our understanding of content is
socially constructed through
conversations and grounded
interactions around problems. 
n  Learning is enhanced through
social activities:
n  exchange of knowledge and
material
n  community building
n  collaboration among learners and
educators
+
Not just learning about, but
learning to be
n  To be a full participant involves
acquiring the practices and the
norms of established practitioners
in the field and acculturating into a
community of practice.
n  Integrate learning:
n  wider community
n  link to experts, researchers or
practitioners
n  open up alternative channels for
gaining knowledge and
enhancing skills
+
Working in public
n  Some kind of public practice is
required in all professions.
n  Helps students establish literacy of
tools that they will use once they
graduate.
Social media has changed museums2
Social media has changed museums us2
http://www.flickr.com/photos/earlysound/2072131112/
what is appropriate to say in public
http://instagram.com/p/UO7DjBLp3Z/
what is appropriate to say in public
http://www.flickr.com/photos/rthakrar/5937572337/
How we talk to one another
@amhistorymuseum
How we talk to one another
http://www.flickr.com/photos/rainiernavidad/2776596693/
What we ask of one another
What we ask of one another
http://www.flickr.com/photos/jayneandd/4500700731/
How often we see each other
@USNatArchives Twitter
How often we see each other
http://museumheygirl.tumblr.com/
Our ideas about ownership &
who can be an expert
Social media tools support teaching and learning3
Consume
Communicate
Collaborate
The 3 Cs of Learning 2.0
Adapted from Institute for Prospective Technological Studies
•  Access a vast variety of (often freely available)
content
•  Tap into the knowledge of peers and experts
•  Obtain highly specific and targeted knowledge
Consume
•  Create digital content and publish it
online
•  Result is huge resource of user-
generated content from which learners
and others can mutually benefit
Communicate
•  Work together with others
•  Pool resources and expertise
•  Tap the potential of a group
of people committed to a
common objective
Collaborate
Adapted from Institute for Prospective Technological Studies
Hashtag Topic
#musetech Technology
#musesocial Social media
#mtogo Mobile technologies
#museumed Museum education
#museweb Websites
#openglam /
#glamwiki
Free and open access to digital
cultural heritage
#artstech Technology and the arts
Key Twitter hashtags
 
Sources:	
  	
  
§  Greenhow.	
  (2012).	
  “Twi7eracy:	
  Twee:ng	
  as	
  a	
  New	
  Literary	
  Prac:ce,”	
  Michigan	
  State	
  University	
  
§  Davis	
  et	
  al	
  (2012).	
  Social	
  media	
  and	
  higher	
  educa:on:	
  A	
  literature	
  review	
  and	
  research	
  direc:ons.	
  University	
  of	
  Arizona	
  and	
  
Claremont	
  Graduate	
  University.	
  
Benefits of tweeting
learning to write
concisely
conducting up-to-
date research
communicating
directly with
authors and
researchers
cooperative and
active learning
prompt feedback
deepened
interpersonal
connections
Blogs
Student
• Commentary
• Reflection
• Share data
• Construct understandings
Instructor
• Commentary
• Action research
• Reflection
• Resource
Class
• Voice to all
• Peer to peer interactions
• Collaborative
• Extension of knowledge
Wiki
Skype
Blog
•  Meet experts from around
the world
•  Real-time and
ascynchronous interaction
•  Reflective practice
•  Contribute to the wider
field
§  Visual	
  examples	
  
§  Collabora:ve	
  boards	
  
§  pinterest.com/danamuses/digital-­‐museums	
  
	
  
Pinterest
Social bookmarking
Ask and answer
questions
Share content
Enrich in-class
conversations
Connect with
external experts
Sustain
conversations
outside the
classroom
Gather
information/ track
a topic trend
Reinforcement
and connection to
the real world
Whole person
interaction
Crowdsourcing/
group problem
solving
How might social media support one of your learning
objectives?
n  What kind of content will be
consumed, created, or shared?
n  Who will be creating or
collaborating on the content?
n  What connections could social
media enable for your students?
n  Why is social media the best way
to accomplish your goals for this
learning objective?
Consume
Communicate
Collaborate
Museum Studies + Social Media
Dana Allen-Greil
@danamuses
American Alliance of Museums
05.21.2013
Image credit: Rutgers University
#aam2013
#compt

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