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The Secret Art of Patron-
Driven eBook Acquisition
A Snapshot of Cost and Control
Dana Longley
SUNY Empire State College
PDA?
• Model: just-in-time, not just-in-case
• Print collections: 80/6 rule*
• Coll dev: emerging fields**
*OhioLINK Collection Building Task Force. 2011. OhioLINK-OCLC Collection and Circulation Analysis
Project 2011.
**Fischer, et. al. (2012). Give 'Em What They Want: A One-Year Study of Unmediated Patron-Driven
Acquisition of e-Books. College & Research Libraries, 73(5), 469-492.
Abbreviations
• ESC: Empire State College
• PDA: patron-driven acquisitions
• DDA: demand-driven acquisitions (same thing)
• STL: short-term loan
• YPB: Yankee Book Publisher
Ebrary
Definitions
Short term loan: 1 or 7 day trigger by user
Purchase multiplier: cost of STL based on
publisher-controlled % of cost of title
Trigger:
-Copy, download or print
-10 pg views
-10 min. real usage
ESC Background
• FTE: ~8400 (~20,000 adult, distance students)
• 35 locations in NYS (and abroad)
• Hundreds of blended & online courses offered
• Fully online library (no physical collection)
• 4 librarians (no support staff/student workers)
• PDA since Sept. 2013
eBooks @ ESC
Springer
16%
other
collections
8%
ebrary
subscription
46%
ebrary
purchases
0%
ebrary
PDA/STL
30%
EBook Collections
Setup
• Triggers before purchase
• Titles included?
• Turn-away prevention?
• Purchase licenses
• Approvals?
• STL length
• Add to catalog
• Initial budget
Launch
• Pilot mode
• No promotion needed!
• Maintenance needed
Upsides
• 81,000+ added eBooks available
• Only pay for titles that are used
• Easy to add new titles as they come out
• Track usage and spending
Downsides
0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
Sep
13
Oct
13
Nov
13
Dec
13
Jan
14
Feb
14
Mar
14
Apr
14
May
14
Jun
14
Jul
14
Aug
14
Sep
14
Oct
14
Nov
14
Dec
14
Jan
15
Feb
15
Mar
15
Apr
15
Cost
Ave cost / trigger over time
Costs
• Titles made available: 81,516
• List price: $268,773
• # of triggers: 2,670
• Spent: $54,735
• cost / trigger: $19.69
• Titles purchased: 90
Impact
• 33% increase in eBook collection size
• Decrease in ILL requests?
User Behavior
Sep
13
Oct
13
Nov
13
Dec
13
Jan
14
Feb
14
Mar
14
Apr
14
May
14
Jun
14
Jul
14
Aug
14
Sep
14
Oct
14
Nov
14
Dec
14
Jan
15
Feb
15
Mar
15
Apr
15
# of triggers 29 117 178 423 192 261 253 296 152 136 48 31 46 65 88 112 37 61 58 87
0
50
100
150
200
250
300
350
400
450
AxisTitle
# of triggers Sept 2013 - Apr 2015
User Behavior (cont’d)
68%
17%
9%
6%
Type of Trigger
view
copy
chapt download
print
Top PDA Titles
Title
User
Sessions
Pgs
Viewed Total
Persuasion : History, Theory, Practice 75 2028 2103
Business Ethics : Readings and Cases in Corporate Morality (5th
Edition)
108 1940 2048
Architects of World History : Researching the Global Past 88 1624 1712
Intercultural Communication for Everyday Life 68 1628 1696
Studies in the History of Christian Traditions, Volume 170 :
Church and School in Early Modern Protestantism
60 1569 1629
Introducing Language and Intercultural Communication 76 1452 1528
Religions of the Ancient Near East 82 1306 1388
Saddam Hussein's Ba'th Party : Inside an Authoritarian Regime 52 1324 1376
Introduction to Theories of Personality (7th Edition) 64 1220 1284
Supply Chain Strategies : Demand Driven and Customer Focused
(2nd Edition)
40 1236 1276
• Watch prices carefully
• Deeper usage analysis
• Possible SUNY-wide /
SUNYConnect
applications?
• Slides:
http://tinyurl.com/pdasunyl
a15
Looking Forward
Image Credits
1. https://flic.kr/p/atDq3e by torbakhopper
2. https://flic.kr/p/a4Y7BV by Thomas Hawk
3. https://flic.kr/p/d5XbNW by Thomas Leth-Olsen
4. https://flic.kr/p/xXUXf by Nicole Hanusek
5. https://flic.kr/p/9DhwNs by johnson d
6. https://flic.kr/p/6PiWqn by Gisela Francisco
7. https://flic.kr/p/5j1urX by Steve Jurvetson
8. https://flic.kr/p/aec2jS by Tom Wachtel
9. https://flic.kr/p/dXtxJ8 by That’s Me
10. https://flic.kr/p/qLZjru by Kat R
11. https://flic.kr/p/iULa2A by Christian Holitzko
12. https://flic.kr/p/de5Z8v by Kristina Alexanderson

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The Secret Art of Patron-Driven eBook Acquisition: A snapshot of Cost and Control

Notes de l'éditeur

  1. -Lots of others using this model: Cal St. and Ufla-FSU consortiums, Penn St., Umd, Cornell, Purdue, Rutgers, etc. -80/6 rule from OhioLink 2011 report: worse than 80/20 rule! 80% of circulation from only 6% of collections -Coll dev: can help highlight emerging areas of study, especially those that go across disciplines.
  2. Springer 44201 other collections 23363 ebrary subscription 125038 ebrary purchases 397 ebrary PDA/STL 81516
  3. -Choices: initial choices: 7 day loans, 2 loans, include almost everything available from last 10-20 years -Price increases & spending forced us to scale back a bit: changed to 1 day loans and removed out worst publisher offenders (later went back and added some of those back in) Decided against YPB mediator or librarian approval process before purchases.
  4. 1st 6 months of costs shocked us a bit, but cost normalized more after that.
  5. Publisher increases started soon after launch -50% increase in cost / trigger -almost universal 2-3x increase in STL purchase multiplier (ave from 15% to 30-50%) Frequent catalog updates needed (large files usually req OLIS work) As with most eBooks, download, print and mobile use barriers Cost predictions hard
  6. Costs per trigger less than cost of ILL book requests
  7. -Dec 2013 anomaly perhaps faculty member gaming system? -Top disciplines triggered: match general student usage of library (1. Biz & econ, 2. social sciences, 3. Psych, 4. med/nursing, 5. history) -72% of triggers were for titles with only one trigger so far (i.e., no purchase); 28% had multi-triggers
  8. Barriers in place for download and print may explain lower numbers for these (need free ebrary personal account)
  9. Also watch publisher reactions to this growing model…