2. The Change Leader understands Change
from both the perspectives of
themselves, the individuals affected by
the change, and from an organisational
perspective as well.
3. They understand how to initiate and drive
change that is successfully embedded as the
‘new normal’.
4. The Change Sponsor understands process and
issues inherent in change management and
plans accordingly.
They instill confidence and trust in others;
coordinates resources across
departments/units, evaluates and measures
project plans and deliverables for strategic
organisational alignment.
5. The Change Leader acknowledges
individual’s personal responses to
change and supports them through the
change process.
6. The Change Sponsor leader dynamically re-
aligns goals and work plans in response to
internal and external forces that will impact
the future effectiveness of the business.