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- 1. Corporate Presentation Template Enterprise Quality Management Solutions
- 2. Established Company and Solution Successful Company Scalable Solution Profitable Since Founding (1994) Integrated, Configurable Web-Based Platform 17% Revenue CAGR (2002–2010) Comprehensive: Worldwide Operations Software, Services, and Training Results FY 02 FY 10 Customer Retention and Continued Revenue of License Sales from Contract Renewal Rate Growth Expanded TrackWise Usage with Existing Customers 2
- 3. The Only Global EQMS Provider EMEA HQ Tel Aviv Corporate HQ New Jersey APAC HQ Hong Kong Headquarters Sales Office Global Track Record Partners +300,000 Users Worldwide + 80 successful customer audits 3
- 4. Proven Solution and Experience Food & Beverage Electronics Mfg Energy and Services Pharmaceuticals Biotech Med Device 4
- 5. TrackWise is...... a QMS software designed to track, monitor, trend/root cause analyze, report and manage quality and compliance events across the enterprise. used primarily by companies in highly regulated industries to enforce compliance with industry regulations and/or adherence to strict standards of operational efficiency. web-based....... Users simply require a web browser and username and password to access the system. No footprint on end user machines. Software is installed on customer’s servers. an Off-the-shelf software.........no programming and no code changes are required. Simple point and click configuration to meet customer specific requirements. scalable and flexible.........used by companies with only 30 users and other companies with 10,000+ users; employed by companies at 1 site and others at 100+ sites; implemented by companies to manage 1 process and others for 60+ processes. an enterprise software that integrates with other strategic company systems e.g. ERP, CRM, MES etc. 5
- 6. TrackWise EQMS: A Broad Scope of Usage 6
- 7. Inside Sales Role Inside Sales Representatives (ISR) are responsible for identifying sales opportunities – through cold calling prospects within our target verticals and qualifying inbound inquiries – and then passing them on to Account Executives when the opportunity is considered sales ready. ‘Sales ready’ can be defined as an intention by a decision maker/ major influencer within a company to introduce a software system to overcome a business challenge that our software can solve at a price it (or similar companies) can afford and expresses a willingness to engage with us. ISRs are partnered with Account Executives to work on dedicated geographical territories and are also tasked with helping account executives to identify up-sell opportunities within our existing customer base. ISR targets and commissions are based on quantity of Sales Accepted Leads (SALs). 7
- 8. Total Solution Offering 350+ Successful Implementations Deep Subject Matter Expertise Proven Implementation Methodology Experienced Implementation Team Best Practices Integration Global Deployment Partners Rapid End-User Adoption Significant Vertical Domain Expertise 8
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Notes de l'éditeur
- Profitable since inception (enviable history as technology company)Organization is a profitable, carefully-grown businessAggressive history of growth even through difficult economic times [previous slides have shown CAGR as 35% - note that 17% CAGR is impressive given the longer time period]Growthsupported by our install base –maintaining relationships and servicing customers is important to our business and how we operateThese two statistics are important to us98% retention rate – almost all software sold into customer baseis being used, last year retention ratewas 99.2% – solution works>65% of license revenuefrom existing clients – we are supporting customers[Main points to highlight: Sparta Systems is a stable, established company, our strategic relationships with customers are taken very seriouslyDefensive spin if competing with SAP, Oracle, etc – we are well-established, safe to do business with, pose no riskOffensive spin if competing with known competitorsCritical massSupport capabilityBridge into global organization]
- [Use the next slide instead if Oil and Gas audience)Sparta’s corporate headquarters in Holmdel, New Jersey – corporate functions operate out of this officeDevelopmentQAExecutive managementSales and services for North AmericaSales and services for Europe in Tel Aviv, IsraelLocal sales offices throughout Europe in countryAPAC is a different business for us, we sell through a high-touch channel partner networkCultural differences per regionScale in each regionTurn-up time – faster time to marketIncluding Sparta and channel partner staff, about 35 people are working with TrackWise locally in APAC[Main points to highlight: Sparta has over 50 employees in Europe now and more than 35 people in Asia now –mature global presence, ability to support a global organization]
- Havea broad install base with life sciences companies that have a high level of scrutiny on quality and a high level of regiment in their business processes, but over time have evolved our business to be 15-20% non-life sciences – companies we do business with there also have a high level of scrutiny on quality and regiment in their processesA number of lead user companies in the food and beverage industry adopt TrackWise systems due to increased scrutiny on quality there (Pepsi, Gerber, Nestle)Electronics is an interesting space for us – high level of scrutiny on quality is largely cost-driven, more progressive ways of interacting with customers and clients – our work here provides benchmarks and examples to be leveraged in other verticals – value add, new approach that other industries can leverageWave of change in energy and services – BP incident, not a strong logo because of the negativity around them right now, but everyone knows that they need to work on control over their processes and operations and that’s why they are using TrackWiseDue to confidentiality, some customers do not let us use their logos, but we do have over 300 customers worldwide[Main point to highlight: Sparta is focused on life sciences but broadly applicable in spaces sharing similar drivers]
- Sparta Systems does not just provide software but we are a solution provider – significant amount of domain expertise in the systems we implementLarge portion of organization dedicated towards implementing solutions for clients (notion of a total solution offering) [do not give following metrics unless specifically asked]30% in services10% in support70% total customer facing employees [Product Management, Sales, Solutions Consulting, Services, Support]