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Social Media Marketing
For small business
Daniel Patricio
Marketer
Community guy
Entrepreneur
Today
• Why Facebook and Social
• Real small business case studies
• Action plan
Where are my
customers?
1960: 6 TV Stations
Today: 1 Social Network
500 million friends
50% log on to Facebook each day
Average network of 130 friends
30 billion pieces of content is shared
500 million friends
How do we reach them?
The famous case studies
Execution
Ideas
Media
Budget
Tone
Benefit
Objective
Target market
Competition
Product
Brand
Business
Small is different
Think Small
• Less resources
• Local markets
• More personality
Crushing the icebergs
Find the
emotional
highpoint
Engage daily
Create
linchpins
Small Businesses We Can Relate to
0
100
200
300
400
500
600
700
0
20
40
60
80
100
120
140
160
180
Building Your Facebook Strategy
• Find the Emotional Highpoint
• Build daily engagement
• Create linchpins
Emotional highpoint
• What makes your brand
social?
Emotional Highpoint
• Will they put their name behind it?
Daily Engagement
• What makes it a
community?
Customer A
Customer
B
Your
Expertise
Daily Engagement
• Be the curator
– Ask questions
Daily Engagement
• Be the curator
– Respond
Daily Engagement
• Be the curator
– Show pictures
Linchpins
• Create something
unique
Linchpins
• Use social as the
conversion point
Coupons
Downloaded
91
Fan growth
321%
Active Facebook Users
348%
How to know when you are ahead
• Fans/likes
• Monthly Active UsersReach
• Comments & likes
• Media viewsEngagement
• Coupon downloads
• Newsletter signups
• Calls
Action
Doing it right
Visit them online
• http://facebook.com/buddybelts
• Http://facebook.com/ucbaby
• Http://facebook.com/sckckids
Questions to take away
• What makes my brand social?
• What makes it a community?
• How can we take it offline?
Say hello
@Danielpatricio
daniel@orangerhinomedia.com

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