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ABILITY TO FACE SHORTCOMINGS OR DISAPPOINTMENTS
The characteristics of a mentally healthy person:
Positive Self-Concept
looks at things positively
Sense of Responsibility
accepts responsibilities for their actions
Better Relationship with Other People
gets along well with others
Adaptability To Change
accepts and adapts changes
Ability to Face Shortcomings or Disappointments
accepts the fact that not all she likes can happen
Ability to Face Problems Squarely
faces various trials in life with calmness and broad-mindedness
Ability to Accept Criticism
takes criticism with an open mind
ABILITY TO FACE PROBLEMS SQUARELY
It's an ability to deal with a problem or issue directly and honestly, without having to make someone else
do it.
ABILITY TO ACCEPT CRITICISM
Stop Your First Reaction
If your first reaction is to lash back at the person giving the criticism, or to become defensive, take a
minute before reacting at all. Take a deep breath, and give it a little thought.
Personally, I tend to get a little angry when I’m criticized. But I have also taught myself not to react right
away. For example, I’ll let a critical email sit in my inbox for at least an hour before replying. Or I’ll walk
away from someone instead of saying something I’ll regret later.
That cooling off time allows me to give it a little more thought beyond my initial reaction. It allows logic
to step in, past the emotion. I don’t have anything against emotion, but when it’s a negative emotion,
sometimes it can cause more harm than good. So I let my emotions run their course, and then respond
when I’m calmer.
Turn a Negative Into a Positive
One of the keys to my success in anything I do is my ability to find positive things in things that most
people see as a negative. Sickness forces me to stop my exercise program? That’s a welcome rest. Tired
of my job? That’s a time to rediscover what’s important and to look for a better job. Supertyphoon ruined
all my possessions? This allowed me to realize that my stuff wasn’t important, and to be thankful that my
loved ones were still alive and safe.
You can do the same thing with criticism: find the positive in it. Sure, it may be rude and mean, but in
most criticism, you can find a nugget of gold: honest feedback and a suggestion for improvement.
For example, this criticism: “You write about the same things over and over and your posts are boring and
stale.”
Can be read: “I need to increase the variety of my posts and find new ways of looking at old things.”
That’s just one example of course — you can do that with just about any criticism. Sometimes it’s just
someone having a bad day, but many times there’s at least a grain of truth in the criticism.
See it as an opportunity to improve — and without that constant improvement, we are just sitting still.
Improvement is a good thing.
Thank the Critic
Even if someone is harsh and rude, thank them. They might have been having a bad day, or maybe they’re
just a negative person in general. But even so, your attitude of gratitude will probably catch them off-
guard.
And you know what? My habit of thanking my critics has actually won a few of them over. They became
friends of mine, and eventually a couple of them became some of my biggest proponents. All because of a
simple act of saying thank you for the criticism. It’s unexpected, and often appreciated.
And even if the critic doesn’t take your “thank you” in a good way, it’s still good to do — for yourself.
It’s a way of reminding yourself that the criticism was a good thing for you, a way of keeping yourself
humble.
Learn from the Criticism
After seeing criticism in a positive light, and thanking the critic, don’t just move on and go back to
business as usual. Actually try to improve.
That’s a difficult concept for some people, because they often think that they’re right no matter what. But
no one is always right. You, in fact, may be wrong, and the critic may be right. So see if there’s
something you can change to make yourself better.
And then make that change. Actually strive to do better.
When I received criticism that my posts weren’t as good as they could be, I strove to improve. I tried hard
to write better posts. Now, did I actually accomplish that? That’s a matter of opinion — some will say no,
while others seemed to enjoy the posts. Personally, I’ve been rather proud of some of these posts, and I’m
glad I made the extra effort.
Be the Better Person
Too many times we take criticism as a personal attack, as an insult to who we are. But it’s not. Well,
perhaps sometimes it is, but we don’t have to take it that way. Take it as a criticism of your actions, not
your person. If you do that, you can detach yourself from the criticism emotionally and see what should
be done.
But the way that many of us handle the criticisms that we see as personal attacks is by attacking back.
“I’m not going to let someone talk to me that way.” Especially if this criticism is made in public, such as
in the comments of a blog. You have to defend yourself, and attack the attacker … right?
Wrong. By attacking the attacker, you are stooping to his level. Even if the person was mean or rude, you
don’t have to be the same way. You don’t have to commit the same sins.
Be the better person.
If you can rise above the petty insults and attacks, and respond in a calm and positive manner to the meat
of the criticism, you will be the better person. And guess what? There are two amazing benefits of this:
1. Others will admire you and think better of you for rising above the attack. Especially if you
remain positive and actually take the criticism well. This has happened to me, when people
actually complimented me on how I handled attacking comments.
2. You will feel better about yourself. By participating in personal attacks, we dirty ourselves. But if
we can stay above that level, we feel good about who we are. And that’s the most important
benefit of all.
How do you stay above the attacks and be the better person? By removing yourself from the criticism,
and looking only at the actions criticized. By seeing the positive in the criticism, and trying to improve.
By thanking the critic. And by responding with a positive attitude.
A quick example: Someone criticizes one of my posts by saying, “You’re an idiot. I don’t understand
what x has to do with y.”
My typical response will be to first, ignore the first sentence. And second, to say something like, “Thanks
for giving me an opportunity to clarify that. I don’t think I made it as clear as I should have. What x has to
do with y is … blah blah. Thanks for the great question!”
And by ignoring the insult, taking it as an opportunity to clarify, thanking the critic, using the opportunity
to explain my point further, and staying positive, I have accepted the criticism with grace and
appreciation. And in doing so, remained the better person, and felt great about myself.

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Grant Readiness 101 TechSoup and Remy Consulting
 

Ability to face shortcomings or disappointments

  • 1. ABILITY TO FACE SHORTCOMINGS OR DISAPPOINTMENTS The characteristics of a mentally healthy person: Positive Self-Concept looks at things positively Sense of Responsibility accepts responsibilities for their actions Better Relationship with Other People gets along well with others Adaptability To Change accepts and adapts changes Ability to Face Shortcomings or Disappointments accepts the fact that not all she likes can happen Ability to Face Problems Squarely faces various trials in life with calmness and broad-mindedness Ability to Accept Criticism takes criticism with an open mind ABILITY TO FACE PROBLEMS SQUARELY It's an ability to deal with a problem or issue directly and honestly, without having to make someone else do it. ABILITY TO ACCEPT CRITICISM Stop Your First Reaction If your first reaction is to lash back at the person giving the criticism, or to become defensive, take a minute before reacting at all. Take a deep breath, and give it a little thought. Personally, I tend to get a little angry when I’m criticized. But I have also taught myself not to react right away. For example, I’ll let a critical email sit in my inbox for at least an hour before replying. Or I’ll walk away from someone instead of saying something I’ll regret later. That cooling off time allows me to give it a little more thought beyond my initial reaction. It allows logic to step in, past the emotion. I don’t have anything against emotion, but when it’s a negative emotion, sometimes it can cause more harm than good. So I let my emotions run their course, and then respond when I’m calmer. Turn a Negative Into a Positive One of the keys to my success in anything I do is my ability to find positive things in things that most people see as a negative. Sickness forces me to stop my exercise program? That’s a welcome rest. Tired of my job? That’s a time to rediscover what’s important and to look for a better job. Supertyphoon ruined all my possessions? This allowed me to realize that my stuff wasn’t important, and to be thankful that my loved ones were still alive and safe. You can do the same thing with criticism: find the positive in it. Sure, it may be rude and mean, but in most criticism, you can find a nugget of gold: honest feedback and a suggestion for improvement. For example, this criticism: “You write about the same things over and over and your posts are boring and stale.”
  • 2. Can be read: “I need to increase the variety of my posts and find new ways of looking at old things.” That’s just one example of course — you can do that with just about any criticism. Sometimes it’s just someone having a bad day, but many times there’s at least a grain of truth in the criticism. See it as an opportunity to improve — and without that constant improvement, we are just sitting still. Improvement is a good thing. Thank the Critic Even if someone is harsh and rude, thank them. They might have been having a bad day, or maybe they’re just a negative person in general. But even so, your attitude of gratitude will probably catch them off- guard. And you know what? My habit of thanking my critics has actually won a few of them over. They became friends of mine, and eventually a couple of them became some of my biggest proponents. All because of a simple act of saying thank you for the criticism. It’s unexpected, and often appreciated. And even if the critic doesn’t take your “thank you” in a good way, it’s still good to do — for yourself. It’s a way of reminding yourself that the criticism was a good thing for you, a way of keeping yourself humble. Learn from the Criticism After seeing criticism in a positive light, and thanking the critic, don’t just move on and go back to business as usual. Actually try to improve. That’s a difficult concept for some people, because they often think that they’re right no matter what. But no one is always right. You, in fact, may be wrong, and the critic may be right. So see if there’s something you can change to make yourself better. And then make that change. Actually strive to do better. When I received criticism that my posts weren’t as good as they could be, I strove to improve. I tried hard to write better posts. Now, did I actually accomplish that? That’s a matter of opinion — some will say no, while others seemed to enjoy the posts. Personally, I’ve been rather proud of some of these posts, and I’m glad I made the extra effort. Be the Better Person Too many times we take criticism as a personal attack, as an insult to who we are. But it’s not. Well, perhaps sometimes it is, but we don’t have to take it that way. Take it as a criticism of your actions, not your person. If you do that, you can detach yourself from the criticism emotionally and see what should be done. But the way that many of us handle the criticisms that we see as personal attacks is by attacking back. “I’m not going to let someone talk to me that way.” Especially if this criticism is made in public, such as in the comments of a blog. You have to defend yourself, and attack the attacker … right? Wrong. By attacking the attacker, you are stooping to his level. Even if the person was mean or rude, you don’t have to be the same way. You don’t have to commit the same sins. Be the better person. If you can rise above the petty insults and attacks, and respond in a calm and positive manner to the meat of the criticism, you will be the better person. And guess what? There are two amazing benefits of this:
  • 3. 1. Others will admire you and think better of you for rising above the attack. Especially if you remain positive and actually take the criticism well. This has happened to me, when people actually complimented me on how I handled attacking comments. 2. You will feel better about yourself. By participating in personal attacks, we dirty ourselves. But if we can stay above that level, we feel good about who we are. And that’s the most important benefit of all. How do you stay above the attacks and be the better person? By removing yourself from the criticism, and looking only at the actions criticized. By seeing the positive in the criticism, and trying to improve. By thanking the critic. And by responding with a positive attitude. A quick example: Someone criticizes one of my posts by saying, “You’re an idiot. I don’t understand what x has to do with y.” My typical response will be to first, ignore the first sentence. And second, to say something like, “Thanks for giving me an opportunity to clarify that. I don’t think I made it as clear as I should have. What x has to do with y is … blah blah. Thanks for the great question!” And by ignoring the insult, taking it as an opportunity to clarify, thanking the critic, using the opportunity to explain my point further, and staying positive, I have accepted the criticism with grace and appreciation. And in doing so, remained the better person, and felt great about myself.