2. Valued Quality. Delivered.
Who is Intertek?
Intertek provides quality and safety services that not only
help customers provide quality products and services but
also adds value to their business.
We deliver these services through our global network and as
a result have developed an unrivalled reputation for fast
execution of work.
2 www.intertek.com
3. Your Goals
Why are we important to you?
Because we facilitate your success through…
Speed to Market Reducing Risk
To cut lead times and costs To reduce and avoid financial,
without cutting corners operational and environmental risks
on safety while gaining involved with your activities
competitive advantages
Brand Protection Focused Resources
Protect your corporate Free up valuable resources to
reputation and brand value allocate to your core services
improving your productivity and
efficiency
3 www.intertek.com
4. Our Heritage
1885 1896 1911 2011 Today
Caleb Brett founds Thomas Edison Virginius Daniel Intertek and Moody Intertek Today:
a marine surveying establishes what Moody establishes International join Valued Quality.
business is later renamed as Moody Engineering forces Delivered.
the Electrical for construction
Testing and electrical
Laboratories (ETL) engineering
projects
4 www.intertek.com
5. An Extensive Global Network
• FTSE 100 company in the
Support Services sector More than
• Market capitalisation at £3.3 1,000
billion More than laboratories
and offices
• Revenue generation of over 100
£1bn in 2010 countries
30,000
people
5 www.intertek.com
6. Valued Quality. Valued Expertise
Quality focus that
delivers customer
Why our customers depend on us…
success
Customer-Orientated
Industry Focused
Adding Value
Global Reach / Local Solutions
Innovative
Speed
Confidence
6 www.intertek.com
7. Our Industries
Our organisation Industries we What we do
operate in
Consumer Goods Aerospace & Automotive Testing
Building Products
Chemical Inspection
Commercial & Electrical Consumer Goods &
Retailers Certification
Electrical & Electronic
Commodities Energy
Auditing
Food & Agriculture
Government & Institutions
Chemicals & Outsourcing
IT & Telecom
Pharmaceuticals
Industrial
Advisory
Medical & Pharmaceutical
Minerals
Industry & Assurance Training
Petroleum
Toys, Games & Hardlines
Textile, Apparel Quality Assurance
& Footwear
7 www.intertek.com
8. Financials - Full year results 2010
Revenue Operating profits
GBP £ £1,374m £227.5m
Up 11% at actual Up 9% at actual
EUR € €1,605m €265.8m
USD $ $2,123m $351.6m
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the
period to 31 December. EUR € and USD $ amounts reflect average exchange rates for 2010.
8 www.intertek.com
9. Financials - Intertek balance sheet
At 31 December 2010 - £m 2009 2010
Property and lab equipment 220.9 243.1
Goodwill & intangible assets 304.7 345.6
Other assets & liabilities 15.1 63.0
540.7 651.7
Shareholder funds 321.3 458.9
Minority interests 18.0 23.1
Net debt 201.4 169.7
540.7 651.7
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP)
for the period to 31 December.
9 www.intertek.com
10. Aerospace
A range of testing, certification and advisory solutions
for the airline industry including:
• Fuel analysis including alternative/renewable fuels
• Metallurgy testing
• Electromagnetic compatibility (EMC)
• Energy storage/batteries
• Product performance evaluations
• Corrosion testing
• Lubricants testing
• In-service support
• Fracture analysis
• Failure analysis
• AS9100 Series audits
Customers
• Aerojet, Bombardier, Eaton Aerospace, GE Aviation,
L-3 Communications
10 www.intertek.com
11. Agriculture
An extensive range of solutions for the world’s food
product and agriculture industries:
• Quality control, grading, weight & quality guarantees
• Cargo inspection for agricultural commodity and
food products, dry & liquid bulk cargoes and other
high value shipments
• Around the clock professional services to help
clients reduce trade-related risks
Customers
• ADM, Bunge, Cargill, Glencore, Noble
11 www.intertek.com
12. Analytical Services
A global network of over 1,000 expert scientists and
engineers with years of experience serving three
main industrial sectors:
• Upstream oil and gas including cargo services
• Materials Testing including measurement of
polymers, ceramics, paints, coatings, adhesives,
petrochemicals and electronic materials
• Pharmaceuticals and biotechnology including Fine
& Specialty Chemical services such as REACH
support and GLP new product registration analysis
• Complete outsourcing solutions
Customers
• AstraZeneca, BP, Rolls Royce, Shell, SABIC,
Unilever
12 www.intertek.com
13. Automotive
Intertek’s services benefit the global automotive and transport
industries, including new technologies such as electric vehicles.
We offer:
• Electrical safety
• Electromagnetic compatibility (EMC)
• Performance tests such as environmental, durability, vibration &
materials
• Accelerated stress
• Lighting / Photometry
• Electrical/Audio
• Emissions
• ELV Directive and GADSL testing
• Lube oil additive package & novel fuels analysis
• Hybrid Technology Development
• R&D support
• Failure analysis
• Management systems certification to standards such as ISO/TS
16949 & ISO 9001
Customers
• Chrysler, Cummins, Decoma, Ford, GM, IAC, Yanmar
13 www.intertek.com
14. Building Products
From code compliance consulting to product
evaluations and ICC-ES submittals for approval,
Intertek can serve as your single source for faster
product testing & certification for global markets.
• Product safety & performance
• Fire & Flammability Testing
• Miami-Dade testing
• Environmental certification
• Weathering
• Acoustical
• Field Labelling
Customers
• 3M, ASSA ABLOY, BASF, Georgia Pacific, Ingersoll
Rand, Owens Corning
14 www.intertek.com
15. Business Assurance
Providing customized auditing solutions to help you
meet customer and business objectives:
• Accredited third-party registration to a wide range of
management systems standards (ISO 9001, ISO
14001, and beyond)
• Outsourcing partner, providing our auditing core
competence for second-party supply chain auditing
• Clients across a multitude of industries including
Medical Devices, Food Safety, Aerospace, IT,
and Automotive
• Global and local auditing services for large
multinational companies
• Hazardous substance process management
Customers
• Agfa, Bose, Hydro-Québec, Lear Corp, Nestlé
15 www.intertek.com
16. Chemicals
Providing expertise to the world’s oil, chemical and
advanced materials industry with:
• Routine Testing
• Cargo Services support
• Higher end investigation for next generation
chemicals
• Problem solving and yield improvement
• REACH registration and Global Notification
• Safety Data Sheet services
• Measurement science for new products & materials
development
• Outsourcing Support including laboratory efficiency
optimizing programs, benchmarking and expert
witness legal support
Customers
• Dow, DSM, Infineum, Sabic
16 www.intertek.com
17. Consumer Products
Global leader of consumer goods testing for retailers
and manufacturers. Industries we support include:
• Textiles & Apparel
• Footwear
• Accessories
• Cosmetics & Beauty
• Home Furnishings & Furniture
• Toys & Games
• Juvenile Products
• Hardlines
• Home Appliances & Electronics
• Leather goods & luggage
Customers
• IKEA, Levi Strauss, McDonald’s, Sears Holding
Corporation, Steve Madden
17 www.intertek.com
18. Home Appliances & Consumer Electronics
Delivering manufacturers the fastest, most responsive
services to help them gain a competitive advantage.
Testing & certification services include:
• Product safety
• Electromagnetic compatibility
• Product performance
• Energy efficiency
• Energy storage and batteries
• Global market access
• RoHS/WEEE, substances of concern
• Life Cycle Assessments
Customers
• Conair, Electrolux, GE, Hitachi, HP, Jarden, LG,
Mitsubishi, Panasonic, Philips, Sanyo, Toshiba
18 www.intertek.com
19. Energy
Working with traditional source energy companies to improve
efficiency, increase safety and drive innovation along the entire
energy supply chain.
• Exploration & production technical services
• Energy source testing & site inspections
• Inspection of crude oil & refined cargoes
• Engineering and design services
• Equipment intended for hazardous locations
• Metering, measurement, calibration & fiscal allocation
• Testing and certification of petroleum, refined products & natural
gas
• Catalyst & process technical services
• Alternative & renewable energy support services e.g. bio-fuels,
wind turbine inspection, nuclear
• Environmental and site safety
• Quality Management systems and pilot plant services
Customers
• BP, ChevronTexaco, Exxon, GE Energy, Halliburton,
Schlumberger, Shell, STATOIL, Valero
19 www.intertek.com
20. Food
For food systems, processes and products, Intertek
offers:
• Quality, safety and risk assessments
• Certification and testing to international standards on
a global scale
• Advisory solutions: Research, traceability, training,
standards development, risk management, quality &
safety systems management, proactive product
development and food package testing
• Food and Food ingredient safety assessment
• Global food & ingredient registrations
• Health Claim Substantiation
Approved food service provider for all large global
food producers and the very first
to be accepted by global Halal to certify
to their standards.
Customers
• Auchan, Häagen-Dazs, Nestlé, LIDL
20 www.intertek.com
21. Government and Institutions
Trade services to exporters, governments, customs
departments and industrial companies, including:
• Cargo scanning
• Pre-shipment inspection
• Product conformity programmes
Customers
• Government of Bangladesh, Kenya, Kuwait,
Mozambique, Nigeria, The Philippines, Saudi Arabia
21 www.intertek.com
22. Health and Environmental Services
Intertek offers complete solutions for health and environmental
compliance for global, regional or local compliance, providing
sound traceability systems, enhance speed to market, meet
regulatory requirements, and strict enforcement of due diligence
policies. Our solutions offer comprehensive services including
on-call consulting, product testing and analysis, legal
representation, certification and corporate education
appropriate for all types and levels of business.
• Restricted substances and Substances of concern
• REACH, Chemical notifications
• Food contact notification
• Risk and safety assessments
• Green claims and certification
• Life cycle assessment/Design for the environment
• WEEE/End of life/waste services
Customers
• Borders, Citgo, Eastman Kodak, General Electric Healthcare,
Microsoft, Nova Chemicals Corporation, Readers Digest
22 www.intertek.com
23. Industry Services
Provision of high quality analytical, technical
verification, inspection, auditing, training and
consulting services to the oil & gas, power, chemical,
infrastructure and petrochemical industries.
• Vendor assessment, inspection & expediting services
• Inspection & non-destructive testing (NDT)
• 3D laser scanning & dimensional control
• Asset integrity management
• Engineering and design consultancy
• Site construction services
• Equipment intended for hazardous locations
• Expert technical staffing services
• Customised behaviour-based & technical
training/consulting solutions
Customers
• ABB, ADNOC, Anadarko, Bechtel, BP, Chevron
Texaco, Emerson, ExxonMobil, Fluor, GE, Kiewit,
Petrobras, Petronas, Shell, Statoil, Talisman, Total
23 www.intertek.com
24. Medical
Intertek offers the expertise to test your device for
faster global market access. Out testing, certification
and advisory services include:
• Electrical safety and EMC testing
• Performance testing and benchmarking
• IEC 60601-1 3rd Edition transition support
• 510 (k) reviews
• Management systems auditing and certification
• Environmental compliance
• Manufacturing support and failure analysis
• R&D analytical support (cGMP)
• RoHS/WEEE, substances of concern
Customers
• Abbott, Agfa Healthcare, Analogic, Baxter, GE
Healthcare, Hill-Rom, Medtronic, Phillips, SIEMENS,
Welch Allyn
24 www.intertek.com
25. IT & Telecom
From mobile phones to software “apps”, computers to
communication infrastructure, Intertek provides
testing and certification across a wide range of
wireless and telecom products:
• Product Safety
• Electromagnetic compatibility (EMC)
• Energy storage & batteries
• Certification & QA for handset and network
applications
• NEBS: reliability testing of network and central office
products
• Energy efficiency & environmental
• RoHS/WEEE, substances of concern
• Life Cycle Assessments
Customers
• Alcatel-Lucent, Cisco, Google, IBM, Microsoft,
Motorola, Nokia, Qualcomm, Verizon and Verizon
Wireless
25 www.intertek.com
26. Minerals
Intertek Minerals offers analytical testing, inspection
and advisory services to the Minerals, Exploration,
Ore and Mining industries:
• Analysis for gold, iron ore, platinum group metals,
copper, zinc, nickel and all other base metals,
uranium, rare earths, manganese & chromium and
other commodities
• Manage numerous outsourced client mine and
process control laboratories in Asia, Americas and
Africa
• Provision of marine & inspection services of minerals
shipments (survey, sampling, loading & discharge)
• Minerals Services operate actively in more than 40
Countries and employs a total of 1704 staff.
Currently, we test more than 200,000 minerals
samples per month
Customers
• Coal Valley Resources Inc, ELKVALLEY coal
corporation, Vale
26 www.intertek.com
27. Petroleum
Providing competitive solutions to the oil & gas
industry through a comprehensive range of
specialised technical services, worldwide.
• Exploration and production technical services
• Testing & inspection of petroleum sources and sites
• Certification of equipment used in Hazardous
Locations
• Metering, measurement, calibration & fiscal
allocation
• Testing & certification of petroleum, refined products
& natural gas
• Refining, catalyst & process improvement services
• Manpower support & laboratory outsourcing services
• Hazardous area competency training of personnel
Customers
• ABB, BP, ChevronTexaco, Exxon, National Oilwell
Varco, Schlumberger, Shell, STATOIL, Valero
27 www.intertek.com
28. Pharmaceutical
GLP and GMP contract analytical research services
for customers engaged in the research, development
and manufacture of pharmaceuticals,
biopharmaceuticals and specialized healthcare
products:
• Bio-analysis
• Immunochemistry
• Pharmaceutical analytical R&D
• Biopharmaceutical analytical R&D
• Controlled release chemical imaging
• Consulting and auditing
• Integrated clinical bioequivalence &
pharmacokinetics
Customers
• Major global pharmaceutical and
biopharmaceutical companies
28 www.intertek.com
29. Retailers
Drawing on the worldwide expertise across Intertek’s
global network, the retail team supports customers
through:
• Increasing speed to market
• Reducing cost of product
• Creating scalability
• Optimizing supply chains
Customers
• Canadian Tire, Gap Inc, The Home Depot, Kohl’s,
Marks & Spencer, Nordstrom, Wal-Mart
29 www.intertek.com
30. Textile, Apparel & Footwear
Offering a full scope of testing, inspection, auditing,
certification and quality assurance solutions for global
retailers, manufacturers, suppliers and distributors of:
• Textiles & Apparel
• Soft Home Furnishings
• Leather goods and Luggage
• Footwear
• Accessories
Customers
• Aeropostale, Inc, Collective Brands, JC Penney
Company
30 www.intertek.com
31. Toys, Games & Hardlines
Intertek is the first service provider in the world
to offer safety standard toy certification to new
government regulations on restricted substances.
Offering a full scope of testing, inspection, auditing,
certification and quality assurance solutions for:
• Toys, Games & Premiums
• Juvenile Products
• Accessories
• Home Furnishings & Furniture
• Hardlines
Customers
• Build-A-Bear Workshop, Crayola, Highlights for
Children, Sportcraft
31 www.intertek.com
32. Testimony - Client Responsiveness
“Working with Intertek Group as our EU REACH Only Representative has been a
rewarding experience. Intertek has provided guidance to CITGO, with respect to legal
issues, suppliers, customers and changes of the new EU legislation. CITGO has relied
on Intertek's global knowledge and assistance to meet each and every goal within the
strict timeline demanded by legislation, suppliers and customers. Intertek continues to
help CITGO develop and grow our markets."
“Intertek’s mission statement of proving innovative solutions to global companies is
exemplified in the services it provides Agfa Healthcare… Intertek offers leading edge
consultancy and testing services both remotely, on-site and in requested countries to
allow Agfa to focus on their core business…”
“(Intertek) RAM has provided us with leading-edge knowledge and processes to
assess the safety of our products as we design them, giving us confidence that we
will ask the right questions and find the right solutions to any problems.”
32 www.intertek.com
