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Virtual Reference: Endless Possibilities (Meebo, Skype & more) Dan Sich University of Western Ontario
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
UWaterloo Timeline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meebo ,[object Object],[object Object],[object Object],[object Object]
www.meebo.com
 
MeeboMe chat box ,[object Object],[object Object],[object Object],[object Object]
 
 
Transcripts ,[object Object],[object Object],[object Object],[object Object]
Patron won’t stand still
Avoiding missing messages ,[object Object],[object Object]
Anonymity, offline messages ,[object Object],[object Object],[object Object]
Stats: Docutek vs. IM Number of questions No service Aug 2005 Started MSN Started Meebo Started evening hours pilot , Feb 26 MSN passes Docutek Ended evening hours pilot  & stopped Docutek, mid-April
% questions by account type
Hab.la ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
http://static.hab.la/js/html/url_handler.html?siteid=5334-379603-10-3528&wcsid=gjvUXqmevgDbufavbPVNFOieEiaSVQxg&url= http://www.lib.uwaterloo.ca
Hab.la + library resources
LibraryH3lp ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Endless Possibilities…
Skype ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unyte ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Have you tried our Skype a Librarian service yet? Add us:  uwlibchat Call us (Voice-Over IP) Chat with us Part of the Library’s Ask a Librarian service www.lib.uwaterloo.ca/asklib When you need research help... Skype a Librarian! VOIP or chat  MONDAY to FRIDAY 12 noon – 4pm
Publicity
 
Skype stats: total, VOIP & Unyte Number of questions
Low Skype & Unyte numbers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References & links ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact ,[object Object],[object Object],[object Object]

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Dan Sich CIL 2008