Habif, Arogeti & Wynne, a professional services firm, used Sales Navigator to connect with target accounts through InMail and their team's connections because cold calls were ineffective for relationship selling. Using Sales Navigator's filters to contact the right people, their business developers were able to increase response rates and effectively set meetings through InMail with prospects that previously did not respond through other channels. The CEO noted that Sales Navigator allowed them to connect with companies they previously could not reach.