![Willy Fahlman [email_address] Daph Crane [email_address]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Supporting Instructors And Tutors Submit Version 2
- 1. Supporting Instructors & Tutors During Online Delivery SLOAN C ALN Conference 29 October 2009
- 2. Willy Fahlman [email_address] Daph Crane [email_address]
- 4. Who do we mean when we refer to those who teach or facilitate online?
- 5. Why Do Online Facilitators Need Support?
- 8. What To Do When.....
- 17. Questions?
Editor's Notes
- Daph Time management - is the time commitment for online learning similar to traditional classes minus the commute? two ends of the spectrum. One check on the course, answer email 2x week. Spending too much time keeping stats, responding to every forum posting, there is a happy medium. Set your expectations for self and learners. If spending too much time on responding/grading every post, then it may lead to the next topic...isolation.
- Isolation A sense of isolation may detrimentally affect tutor motivation, job satisfaction, professional development, & teaching performance impacting the overall institution effectiveness
- Daph Social Networking Could be support or direct instruction but also a way of helping a facilitator over a sense of isolation. Community of Practice using: Blogs facebook wikis skype chat/IM Twitter my space ning synchronous conferencing (ie Elluminate) privacy concerns, consent, using real names, using real examples ie from health care field, etc.
- Daph Technology To have a successful program, students and instructors need quality, effective, efficient tech support. But in my experience this is a different team from the pedagogical support team. Often facilitators believe they need to have a very high compute skill level. The skill level required will depend on a variety of factors.... Role/tasks amount of support available subject content technology and software being used
- Support 1. Colleague support – tutor contact includes personal meetings, telephone calls, & email messages. 2. Administrative Support marketing, basic resources, general administration & logistical arrangements including instructional and technical support. 3. Professional Support · Contact with colleagues working in the same field at other universities and own professional development The responsibility for countering tutor isolation does not lie solely with the institution but it is a combined responsibility with the tutor. The institution has the responsibility to coordinate and provide academic & administrative support for tutor collaboration & skills development. Tutors have a responsibility to seek out opportunities for PD, support, & collaborate with each other and institution. have a responsible to welcome new tutors, and to reduce isolation, and create a collegial environment.
- Questions daph Wrap up Willy, support for faculty new and online for many years from admin, colleagues, etc. Seek, and provide.