Do you already embrace enterprise mobility? We dive into the question how mobility can help your organization improve and optimize its business processes. How to become more efficient, more productive, deliver higher quality and innovation thanks to a ‘mobile transformation’. Concrete cases will show the way.
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Mobile Transformation - Improving and optimizing business processes (O. Lefèvre)
1. Improving and optimizing business processes
Mobile Transformation
Olivier Lefèvre, Head of Mobile Solutions 04/06/2014
Mobile Business Congress
1Mobile Business Congress
e. Olivier.lefevre@nrb.be
t. @o_lefevre
u. be.linkedin.com/in/olivierlefevre
5. 5
Mobility? To do what?
INNOVATE
GAIN NEW
COMPETITIVE
ADVANTAGES
TRANSFORM YOUR
BUSINESS PROCESSES
INCREASE YOUR
EFFICIENCY
SPEED UP YOUR
TIME TO MARKET
GRAB NEW
MARKET SHARE
8. 8
2009 : Truvo launch Mysite for the web presence of their customer
2010 : Mobile Application for the goldenpages
2011: Tablet Version, elected as the 1st useful mobile application
2012: Mysite for Mobile Site
2013: The mobile apps « A table » is fully integrated with a taxi
service
2014: Launch of the mobile application INDOMO
Mobile Business Congress
The results of a strong digital approach
13. 13
Mobility? To do what?
INNOVATE
GAIN NEW
COMPETITIVE
ADVANTAGES
TRANSFORM YOUR
BUSINESS PROCESSES
INCREASE YOUR
EFFICIENCY
SPEED UP YOUR
TIME TO MARKET
GRAB NEW
MARKET SHARE
14. 14
Mobility? To do what?
SPEED UP YOUR
TIME TO MARKET
GRAB NEW
MARKET SHARE
18. 18
Mobility? To do what?
INNOVATE
GAIN NEW
COMPETITIVE
ADVANTAGES
TRANSFORM YOUR
BUSINESS PROCESSES
INCREASE YOUR
EFFICIENCY
SPEED UP YOUR
TIME TO MARKET
GRAB NEW
MARKET SHARE
19. 19
Mobility? To do what?
TRANSFORM YOUR
BUSINESS PROCESSES
INCREASE YOUR
EFFICIENCY
21. 21
2 examples
Mobile Apps for Quality
Control
From Paper Flow to full integrated
application to the SAP System
Mobile Apps for Plant
Maintenance
From Paper Flow to full integrated
application to the SAP System
Mobile Business Congress
22. 22Mobile Business Congress
Plenty of possibilities BUT it takes proper planning and preparation
Visible
invisible Offline capabilities
Security and Identification
Integration with the
Backend
Functionalities of
the smartphone
Flows of information/data
Screens of the smartphone
Added Value of the
Business Application
23. 23Mobile Business Congress
Elements to consider AND to combine!
Mobile Roadmap
Use of a mobile
platform
Reusability
Publication
Connectivity to
Backend
Security
Methodology
Type of
development
Type of usage
Functionalities
of the device
Type of device
Type of OS
Segmentation of
users
27. 27Mobile Business Congress
Focus on user
experience/engagement.
Bring key users in!
Are people using it?
Measure!
Use relevant context.
Integration is key to
enable real-time business!
Don’t hesitate to
completely redesign
processes.
Do mind governance,
security and risk
management.
Focus on apps, not
on devices!
Change the role of IT!
Enable, coach, help
improve… embrace Agile.