Making the Army of Awesome more Awesome (Mozilla Summit ignite)

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David Eaves Mozilla Summit 2010 ignite talk on community management and making open source projects friendlier and more efficient.

Business

David Eaves Just submitted my ﬁrst bug to Thunderbird! Bug 538810, you can
ﬁnd it here http://bit.ly/aY3F7y

Asa Raskin Bet you its a duplicate.

awesomeness is shaped by:

technology
norms/culture
skills
tools

There is a code to
collaborating

2007 by David Eaves

Model Behaviour

Set examples

Establish norms

Ask Why…

What were you trying to
do?

Why did you want to do
that? t

Inquire

Paraphrase

Acknowledge

Advocate

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Making the Army of Awesome more Awesome (Mozilla Summit ignite)

1. making an army of awesome more awesome

2. David Eaves Just submitted my ﬁrst bug to Thunderbird! Bug 538810, you can ﬁnd it here http://bit.ly/aY3F7y Asa Raskin Bet you its a duplicate.

3. 50%+

4. our awesome army is social capital

5. Coding

6. Coding Negotiating

7. Working Dealing with other people

8. awesomeness is shaped by: technology norms/culture skills tools

9. There is a code to collaborating 2007 by David Eaves

10. shape (or nudge) the community norms

11.

12. (New)

13. (ESL)

14.

15.

16. Crowdsource community norms 16

17. Model Behaviour Set examples Establish norms

18. Ask Why… What were you trying to do? Why did you want to do that? t

19. embed this code into our skills

20. Inquire Paraphrase Acknowledge Advocate

21.

22.

23. Inquire Paraphrase Acknowledge Advocate

24. Awesome depends on you

25. skilled but unaware

26. skilled and aware

27.

28. • @daeaves • david@eaves.ca