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National Learning Network for health and wellbeing boards   8th November 2012




         Report of the national summit
         for health and wellbeing boards
                                                                   ‘‘
      ‘‘
               Shared leadership to improve health and wellbeing
                         – turning ambition into reality




Supported by
The National Learning Network for health and wellbeing
        boards is a programme funded by the Department of Health
        and supported by the Local Government Association,
        the NHS Confederation and the NHS Institute for Innovation
        and Improvement.
        The King’s Fund also supported this event by facilitating
        sessions and running a delegate survey, the results of
        which are shared in this pack.
        This slide pack reports on the fourth event of the National
        Learning Network for health and wellbeing boards under
        the heading, Shared leadership to improve health and
        wellbeing – turning ambition into reality.



Supported by

                                                                      2
This pack aims to give an overview of the themes
        under discussion amongst health and wellbeing board
        members as they shared their plans and hopes for the
        future and outlined areas in which they are looking for
        further support and partnership.
        This slide pack is for delegates to share learning across
        their areas. It includes details of survey results collected
        during the event, links to resources launched at the
        event, feedback and quotes from speakers and
        participants and tweets to the hashtag #hwblearn.




Supported by

                                                                       3
Report of the National Learning Network for health and wellbeing boards                           4


       What delegates wanted out of the
       day
        In advance delegates told us they wanted to reflect upon and share
        learning with others across the country on the following:
        • How to improve integration
        • Making health and wellbeing boards efficient
        • Building better communication and partnerships between members of the boards and with
        others externally
        • Engaging and listening to the public and communities through and with Healthwatch and
        voluntary organisations
        • Making difficult decisions
        • How boards are being set up differently in different areas
        • Tackling wider determinants of health and to improve outcomes
        • Achieving shared leadership and ownership
        • Ensuring equality and diversity is incorporated

        The event was tailored to cover the above.
Supported by
Report of the National Learning Network for health and wellbeing boards   5


       The event aimed to help
       participants:
        1. Understand and model the shared leadership that
           is key to successful health and wellbeing boards
        2. Acknowledge the importance of their individual
           contribution as a leader
        3. Take something back from the event to action locally
        4. Identify and test actions which will deliver improved
           outcomes for their community
        5. Make new connections
        6. Increase knowledge in the three key areas:
               • achieving service integration
               • improving health outcomes
               • reducing health inequalities

Supported by
Report of the National Learning Network for health and wellbeing boards   6




       Who was there?
        • More than 270 delegates from health and wellbeing
          boards and key leaders from across the country
          attended.
        • A relatively even number of delegates hailed from
          local government and the NHS, with a fair few from
          the voluntary sector as well.
        The plenary sessions were chaired by Nigel Edwards,
          Senior Fellow at the King’s Fund, while John
          Wilderspin, National Director for Health and
          Wellbeing Board Implementation opened and
          closed the event.
        A full list of speakers can be found in Annex 1.
Supported by
National Learning Network for health
Report of the National Learning Network for health and wellbeing boards                   7



        and wellbeing boards products
        launched
        1. Operating principles for Joint Strategic Needs Assessments
           and Joint Health and Wellbeing Strategies: Enabling joint
           decision-making for improved health and wellbeing
        2. Encouraging integrated working for adults and older people:
           a practical guide for health and wellbeing boards
        3. Poster: Health and wellbeing boards: developing a
           local outcomes framework for adults and older people
                                                                        To access these
        4. Health and wellbeing boards and criminal                  publications see: http
            justice agencies: building effective engagement        ://www.nhsconfed.org/Publicatio

        5. Patient and public engagement: a practical                          and
           guide for health and wellbeing boards                     https://knowledgehub.
                                                                         local.gov.uk/
        6. Improving population health: action learning
           for health and wellbeing boards
        7. Support and resources for heath and wellbeing boards
        8. Compendium list of publications

Supported by
Report of the National Learning Network for health and wellbeing boards   8




          Survey Results




Supported by
Throughout the day we used interactive voting to elicit the
        views of delegates about how their boards were getting on
        during their shadow year.
        With less than 6 months to go before they are due to go
        ‘live’ on 1st April, the questions were aimed at ‘taking the
        temperature’ of progress and preparations – so care should
        be taken in not reading too much into these responses.
        Nevertheless the responses are very similar to more formal
        surveys, for example by the King’s Fund and New Local
        Government Network.
        These slides show the responses to each question, with a
        brief commentary. Boards could use this to reflect on where
        they are now, and where they want to be by 1st April 2013.

Supported by

                                                                       9
Report of the National Learning Network for health and wellbeing boards                                     10



        1. Is your Board clear about its purpose & has it
        agreed its initial priorities?

                                                                          Commentary:
                                                                          With five months to go before
                                                                          the boards ‘go live’, over half
                                                                          of boards say they have a
                                                                          clear purpose and have
                                                                          agreed some initial priorities,
                                                                          and most of the rest say they
                                                                          are making progress.




                                                              n=88




Supported by
Report of the National Learning Network for health and wellbeing boards                                                                       11



        2. Which of the following is
        highest priority for your Board?
                                                                                                                 Health inequalities
                                                                                       Integration of services

                                     Public health/health improvement

                                                         Specific conditions or services

                             Public engagement

                           Reconfiguration of services

                   Other

                   None agreed                                                                                                         n=81


         Commentary:
         Delegates were given a list of possible priorities and asked to select one priority
         which their board considered the highest. So these results should be treated
         with caution – in reality most boards will be pursuing several of these priorities.
         But a clear majority have adopted population level priorities (health inequalities,
         public health and health improvement), and this reflects the seriousness with which
         local authority-led boards are taking their new public health responsibilities.


Supported by
Report of the National Learning Network for health and wellbeing boards                                                      12




        3. How are you measuring your success?
                       Agreed measures in place for all aspects of the Board’s work


                                                                                         Work underway, no measures in place yet

                                                                                      Some measures in place

                                      Using self-assessment tool to assess progress


                       Haven’t thought about it
                                                                                                                           n=83



         Commentary:
         For most boards, this is work in progress. It is encouraging that just over half had some
         measures of success in place and work was underway in the remainder. Only 5% had not
         begun to develop measures.
         ‘Success’ could be defined in terms of achievements against agreed priorities or objectives.
         Or it could be seen more broadly as being about the effectiveness of the board – here some
         were using self-assessment tools such as the LGA-led ‘development tool for health and
         wellbeing boards’ http://www.local.gov.uk/web/guest/health/-/journal_content/56/10171/3638628


Supported by
Report of the National Learning Network for health and wellbeing boards                                         13



        4. How would you describe the relationships
        between the CCG(s) and local authority on your Board?
                                                                  Commentary:
                                                                  A good relationship between the local
                                                                  authority and its CCG partners is vital
                                                                  to the success of the boards.
                                                                  Given that CCGs are relatively new,
                                                                  it is encouraging that the responses
                                                                  to this question were generally so positive
                                                                  – a quarter of boards have made rapid
                                                                  progress in developing mature, trusting
                                                                  relationships and a half describe the
                                                                  relationship as generally good.
                                                                  But a significant number with relationships
                                                                  that are better than “OK” or “poor” have
                                                                  much more to do.

                                                  n=84




Supported by
Report of the National Learning Network for health and wellbeing boards                                                         14




        5. Where is the leadership coming from on your Board?
                                                                                        Local authority senior elected member

                                                            Shared between LA and CCG

                                          Director of Public Health
                                        Other

                                   LA CEO or DASS

                       “There isn’t much leadership”
                   CCGs
                                                                                                                          n=76



         Commentary:
         Most saw local authorities as supplying the leadership on their board – through a senior
         elected member, Director of Adult Social Services or CEO. This reflects the responsibilities
         of local authorities in establishing the Boards as a statutory committee.
         So it is striking that shared leadership between the local authority and CCG was cited by a fifth
         of delegates. Similarly Directors of Public Health have a significant leadership profile, consistent
         with the priority boards are giving public health (Q2).



Supported by
Report of the National Learning Network for health and wellbeing boards                                                                        15



        6. How optimistic do you feel about your Board’s
        prospect for success?
                                                                                    Very optimistic - our Board will make a real difference

                                                                                                    Quite optimistic - will make some difference

                                                      Not sure – too early to say


                Quite pessimistic – doubt whether it will make much difference

               Very pessimistic – will make little or no difference
                                                                                                                                          n=66/84



         Commentary:
         Over three quarters of boards were optimistic about their board’s prospects
         of success. Considering the many challenges facing the NHS and local authorities,
         this is remarkably upbeat – and optimism levels rose during the day (we asked the
         same question at the beginning of the session when only two-thirds were very or
         quite optimistic).




Supported by
Report of the National Learning Network for health and wellbeing boards   16




          The key themes of discussions during
          plenary and breakout sessions are
          described in the following slides.




Supported by
Report of the National Learning Network for health and wellbeing boards                                     17




        Joint purpose
         Throughout the event there
         was a sense of joint purpose.
         Delegates discussed how,




                                                               Photo: Helen Bevan’s, NHS Institute slides
         on returning to their localities,
         they can and plan to lead
         the kind of change they
         want to see.




Supported by
Report of the National Learning Network for health and wellbeing boards                       18




        Moving forward with ambition
         The over-arching feedback                                  1. Transformational
         from the event was that
         members of health and                                      2. Harness community
                                                                       assets
         wellbeing boards are
         eager to get on with work,                                 3. Accountable
         and are ambitious about                                    4. Make use of other
         what can be achieved.                                         people’s great ideas
         In particular delegates                                    5. Dynamic at creating
         said they want health                                         new partnerships
         and wellbeing boards to be:
                                                                    6. A force for integration


Supported by
Report of the National Learning Network for health and wellbeing boards                 19




        Theme 1. Transformational
                                                                                   ‘‘
           ‘‘
                       Health and wellbeing boards can be the
                        engine room of wider system reform
                                 Mike Farrar, Chief Executive, NHS Confederation


         All agreed that health and wellbeing boards should be
         a catalyst and leader of change. Whilst the focus on
         ‘process’ (such as board structure), has been important
         in getting them up and running in their current form,
         board members want to concentrate now on inspiring
         others with vision and objectives.



Supported by
Report of the National Learning Network for health and wellbeing boards                 20




        Theme 1. Transformational
                                                                          ‘‘
                                                                          (continued)




           ‘‘
                          If you do what you’ve always done
                           you’ll get what you’ve always got
                                                       Delegate




          As a new entity, and one with such a powerful mandate,
          delegates thought health and wellbeing boards have an
          important role in being brave and challenging existing
          policies and practices where they haven’t worked.




Supported by
Report of the National Learning Network for health and wellbeing boards                                21




          Theme 1. Transformational                                                      ‘‘
         ‘‘
                                                                                         (continued)




                              We mustn’t underestimate the
                         difficult decisions that will need to be
                          made; health and wellbeing boards
                                   will need to be brave
                          Carolyn Downs, Chief Executive, Local Government Association



          There is no room for complacency, members urged each other
          to ask themselves what it is that stops them from being world
          class and then focus on changing those issues. They thought
          the boards should partner with communities in challenging the
          status quo.


Supported by
Report of the National Learning Network for health and wellbeing boards                 22




        Theme 1. Transformational                                         (continued)



         See
         www.nhsconfed.org/Publications/Pages/lresources-health-
         wellbeing-boards.aspx
         And
         https://knowledgehub.local.gov.uk/
         For resources to support this change and
         Ciaran Devan’s, Chief Executive, Macmillan Cancer
         Support paper on leadership in a matrix:
         www.nhsconfed.org/Publications/leadership/Pages/Leaders
         hip-in-a-matrix.aspx

Supported by
Report of the National Learning Network for health and wellbeing boards                 23




        Theme 1. Transformational                                         (continued)



         The importance of a compelling narrative came out strongly.
         Helen Bevan, NHS Institute, shared her reflections on this
         highlighting that the evidence on leading large scale change
         tells us that we have to do the following:
         1.Frame the issues in ways that engage and mobilise a large number
         of different stakeholders
         2.Manage and maintain energy for change over the long haul
         (connecting with emotions through values)
         3.Move people towards a shared purpose: “a new future that is better
         and fundamentally different from the status quo”

        Values                                   Emotions                      Action
Supported by
Report of the National Learning Network for health and wellbeing boards                                  24




          Theme 1. Transformational



       ‘‘
                                                                                           (continued)



                    It’s dealing with the little things that make a big
                    difference in people’s lives. We have a community
                    library service, this is the sort of service that is a
                    vital lifeline for isolated people in our community to
                    improve their wellbeing.
                    We should be driven by the values that brought us
                    here today not the interests of the organisations
                    that we work for. Health and wellbeing boards
                    could be the place where we remember anything is
                    possible, where we feel part of something bigger
                                                                                              ‘‘
                    and where we see the purpose in what we do.”

                       Cllr Jonathan McShane, Cabinet Member for Health, Social Care & Culture,
                                                      Hackney


Supported by
Report of the National Learning Network for health and wellbeing boards        25




        Theme 2. Harness community
        assets                                                            ‘‘
               ‘‘
                            A health and wellbeing board does
                                 not start up in a vacuum
                                                       Delegate


         All agreed to build on what is already there
         They found it important for the local debate to shift
         away from consideration of the deficits and problems
         in a community to how to utilise the richness of
         resources in the local community.


Supported by
Report of the National Learning Network for health and wellbeing boards              26




        Theme 2. Harness community assets
        (continued)



        Co-production and the views of local people to understand
        what good looks like was considered an essential component
        of success. Many thought health and wellbeing boards should
        be willing to give away some degree of power and control to
        achieve commonly agreed outcomes, including control over
        spending – how can that be more effectively aligned with the
        wishes of communities.
        Healthwatch is well placed to act as a critical friend.
                                                                                ‘‘
      ‘‘
                      Engagement will be critical to ensure you bring
                        people with you through difficult decisions
                                     Anna Bradley, Chair, Healthwatch England


Supported by
Report of the National Learning Network for health and wellbeing boards   27




        Theme 2. Harness community assets
        (continued)


        Engaging those who are less visible particularly children and
        young people
        Health and wellbeing boards should aim to engage beyond
        those within the community well known for getting involved,
        or with a high capacity to engage.
        There is a responsibility on the boards to bring in the voices
        of the disengaged and disempowered. This may require
        imagination and new ways of working.
        Children and young people are a rarely used asset, boards
        need to make every effort to really engage with them rather
        than relying on proxies.

Supported by
Report of the National Learning Network for health and wellbeing boards                                           28




        Theme 2. Harness community assets
        (continued)


         Using negativity and language around prohibition can be off
         putting to children and young people, whereas a focus on
         wellbeing and resilience may have greater impact.
         There are a number of fantastic initiatives such as youth
         parliaments or youth takeover days which draw in the voices
         of children and young people however they don’t address the
         most excluded.
         User led peer support has been successful in a number of areas
         in catching those normally disengaged, as had partnership with
         other services such as drugs workers and probation workers.

          Health and wellbeing board resources on working with children and young people and patient and public
          health engagement: www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx
          and https://knowledgehub.local.gov.uk/


Supported by
Report of the National Learning Network for health and wellbeing boards               29




        Theme 3. Accountability
         Key points focused on:
         • High trust – boards will need work openly and generously with partners
           old and new, co-opting the expertise and contacts of others.
         • High transparency - boards need to provide evidence for courses
                                                                                 ‘‘
               ‘‘
           of action, measure impact and demonstrate efficacy of strategies.

                         Local HWBs should command respect through
                             knowing what's going on and evidence
                                      Anna Bradley, Chair, Healthwatch England



         • Holding others to account – boards need to be comfortable
           asking difficult questions, challenging priorities and asking for
           evidence from others. They can use inequality information already
           held to shine a light on issues.
Supported by
Report of the National Learning Network for health and wellbeing boards                         30




        Theme 3. Accountability                                                         ‘‘
                                                                                  (continued)




                 ‘‘
                                We must be less tolerant of variations
                                        in health outcomes
                                Duncan Selbie, Chief Executive, Public Health England




         For products on board governance and self assessment
         see: www.nhsconfed.org/Publications/Pages/lresources-
         health-wellbeing-boards.aspx
         and
         https://knowledgehub.local.gov.uk/

Supported by
Report of the National Learning Network for health and wellbeing boards                                   31


        Theme 4. Make use of other                                                                        ‘‘
        people’s great ideas



                                                                      ‘‘
         Delegates recognised:                                                    Let’s see who does
         • The value of curiosity                                                 it better and get
         • The value of different knowledge and                                   alongside them
           experience across communities and areas
         • They need to be strategic and not
                                                                                   Delegate
                                                                                                          ‘‘
    ‘‘
           to reinvent the wheel.

                  It's not about a local government way of doing things or an
                 NHS way of doing things, but about taking the best of both and
                          delivering the best outcomes for local people.
                        John Wilderspin, National Director, Health and Wellbeing Board Implementation


                    Case studies showcasing gains made in population health outcomes can be found here:
                     www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx and
                                            https://knowledgehub.local.gov.uk/
Supported by
Report of the National Learning Network for health and wellbeing boards           32


        Theme 5. Dynamic at creating
        new partnerships
         All agreed:
         • The core board should remain small and nimble,
           but its structures need to penetrate into the community
         • Voluntary and community organisations often have a good connection
           with seldom heard groups, and although many health and wellbeing
           boards are engaging well with this sector some are not. The boards will
           need to include these groups in the planning stages, particularly
           regarding on integration of services – integration must go further than
           the public sector.
         • The mode in which health and wellbeing boards operate should liberate
           all players to take part. The appreciative inquiry method of working was
           seen as a positive way for health and wellbeing boards to work as it
           neutralises power issues, e.g. some players bring knowledge, others
           power.
Supported by
Report of the National Learning Network for health and wellbeing boards                    33




        Theme 6. A force for integration
                                                                                      ‘‘
         ‘‘
                       Integration, you know it when you see it
                                      Nigel Edwards, Senior Fellow, The King’s Fund



         • Moving beyond some discussion on the definition of integration,
           the participants seemed interested in integration as the ability
           of health and wellbeing boards to draw strategies and
           organisations together to a common goal – to create the
           impetus and energy for action, even when the boards did
           not directly take the action.




Supported by
Report of the National Learning Network for health and wellbeing boards                                    34




        Theme 6. A force for integration                                                           (continued)



         • Health and wellbeing boards are in a position to look across
           the whole community and system - people don’t live in
           a bubble, but have a number of issues. Multi-disciplinary
           and person-centered approaches are essential.



                                           Resources on integration see
                    www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx
                                      and https://knowledgehub.local.gov.uk/




Supported by
Report of the National Learning Network for health and wellbeing boards                        35




        Theme 6. A force for integration                                               ‘‘
                                                                                       (continued)




         ‘‘
                     Boards will change the balance between national
                      and local systems, reintegrating spend locally
                                     Mike Farrar, Chief Executive, NHS Confederation




         • Whole system thinking across the locality, the boards
           can try to remove barriers between policy and
           commissioning and reducing fragmentation.



Supported by
Report of the National Learning Network for health and wellbeing boards                                36




        In conclusion: It’s time to take action                                                   ‘‘
         At the event there was a palpable impatience to get down to work. To
         shift from an internal focus outwards towards the community and




  ‘‘
         partners.
                    To build commitment: tell a story, make it personal,
                              be authentic, create a sense of
                            “us” and build a call for urgent action
                                Helen Bevan, Chief of Service Transformation, NHS Institute


         As John Wilderspin, National Director for Health and Wellbeing Board                    ‘‘
‘‘
         Implementation, is moving from his post he gave some final remarks:
              I am sorry to be leaving you at this exciting time, but I'm confident
            there is enough momentum, and enthusiasm, for this to become a real
             movement. I look forward with interest to seeing how boards develop
                  in my part of the country and across the rest of the country.
                        John Wilderspin, National Director Health and Wellbeing Board Implementation
Supported by
Annex 1: Speakers
        John Wilderspin, National Director, Health and Wellbeing Board Implementation
        Richard Humphries, Senior Fellow, The Kings Fund
        Nigel Edwards, Senior Fellow, The Kings Fund
        Ciarán Devane, Chief Executive, Macmillan Cancer Support
        Duncan Selbie, Chief Executive Designate, Public Health England
        Mike Farrar, Chief Executive, NHS Confederation
        Professor Steve Field, Chair, NHS Future Forum
        Ivan Ellul, Director of Partnerships, NHS Commissioning Board
        Cllr David Rogers, Chair, Community Wellbeing Board, LGA
        Helen Bevan, Chief of Service Transformation, NHS Institute for Innovation and Improvement
        Lorraine Denoris, Programme Director, Healthwatch Implementation
        Jane Povey, Clinical Engagement Director, Commissioning Development, DH
        Louise Edwards, Programme Manager, CCG Development, DH
        Carolyn Downs, Chief Executive, LGA
        Anna Bradley, Chair, Healthwatch England
        Cllr Jonathan McShane, Cabinet Member for Health, Social Care & Culture, Hackney


Supported by

                                                                                                37

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Health and wellbeing board event - slide pack

  • 1. National Learning Network for health and wellbeing boards 8th November 2012 Report of the national summit for health and wellbeing boards ‘‘ ‘‘ Shared leadership to improve health and wellbeing – turning ambition into reality Supported by
  • 2. The National Learning Network for health and wellbeing boards is a programme funded by the Department of Health and supported by the Local Government Association, the NHS Confederation and the NHS Institute for Innovation and Improvement. The King’s Fund also supported this event by facilitating sessions and running a delegate survey, the results of which are shared in this pack. This slide pack reports on the fourth event of the National Learning Network for health and wellbeing boards under the heading, Shared leadership to improve health and wellbeing – turning ambition into reality. Supported by 2
  • 3. This pack aims to give an overview of the themes under discussion amongst health and wellbeing board members as they shared their plans and hopes for the future and outlined areas in which they are looking for further support and partnership. This slide pack is for delegates to share learning across their areas. It includes details of survey results collected during the event, links to resources launched at the event, feedback and quotes from speakers and participants and tweets to the hashtag #hwblearn. Supported by 3
  • 4. Report of the National Learning Network for health and wellbeing boards 4 What delegates wanted out of the day In advance delegates told us they wanted to reflect upon and share learning with others across the country on the following: • How to improve integration • Making health and wellbeing boards efficient • Building better communication and partnerships between members of the boards and with others externally • Engaging and listening to the public and communities through and with Healthwatch and voluntary organisations • Making difficult decisions • How boards are being set up differently in different areas • Tackling wider determinants of health and to improve outcomes • Achieving shared leadership and ownership • Ensuring equality and diversity is incorporated The event was tailored to cover the above. Supported by
  • 5. Report of the National Learning Network for health and wellbeing boards 5 The event aimed to help participants: 1. Understand and model the shared leadership that is key to successful health and wellbeing boards 2. Acknowledge the importance of their individual contribution as a leader 3. Take something back from the event to action locally 4. Identify and test actions which will deliver improved outcomes for their community 5. Make new connections 6. Increase knowledge in the three key areas: • achieving service integration • improving health outcomes • reducing health inequalities Supported by
  • 6. Report of the National Learning Network for health and wellbeing boards 6 Who was there? • More than 270 delegates from health and wellbeing boards and key leaders from across the country attended. • A relatively even number of delegates hailed from local government and the NHS, with a fair few from the voluntary sector as well. The plenary sessions were chaired by Nigel Edwards, Senior Fellow at the King’s Fund, while John Wilderspin, National Director for Health and Wellbeing Board Implementation opened and closed the event. A full list of speakers can be found in Annex 1. Supported by
  • 7. National Learning Network for health Report of the National Learning Network for health and wellbeing boards 7 and wellbeing boards products launched 1. Operating principles for Joint Strategic Needs Assessments and Joint Health and Wellbeing Strategies: Enabling joint decision-making for improved health and wellbeing 2. Encouraging integrated working for adults and older people: a practical guide for health and wellbeing boards 3. Poster: Health and wellbeing boards: developing a local outcomes framework for adults and older people To access these 4. Health and wellbeing boards and criminal publications see: http justice agencies: building effective engagement ://www.nhsconfed.org/Publicatio 5. Patient and public engagement: a practical and guide for health and wellbeing boards https://knowledgehub. local.gov.uk/ 6. Improving population health: action learning for health and wellbeing boards 7. Support and resources for heath and wellbeing boards 8. Compendium list of publications Supported by
  • 8. Report of the National Learning Network for health and wellbeing boards 8 Survey Results Supported by
  • 9. Throughout the day we used interactive voting to elicit the views of delegates about how their boards were getting on during their shadow year. With less than 6 months to go before they are due to go ‘live’ on 1st April, the questions were aimed at ‘taking the temperature’ of progress and preparations – so care should be taken in not reading too much into these responses. Nevertheless the responses are very similar to more formal surveys, for example by the King’s Fund and New Local Government Network. These slides show the responses to each question, with a brief commentary. Boards could use this to reflect on where they are now, and where they want to be by 1st April 2013. Supported by 9
  • 10. Report of the National Learning Network for health and wellbeing boards 10 1. Is your Board clear about its purpose & has it agreed its initial priorities? Commentary: With five months to go before the boards ‘go live’, over half of boards say they have a clear purpose and have agreed some initial priorities, and most of the rest say they are making progress. n=88 Supported by
  • 11. Report of the National Learning Network for health and wellbeing boards 11 2. Which of the following is highest priority for your Board? Health inequalities Integration of services Public health/health improvement Specific conditions or services Public engagement Reconfiguration of services Other None agreed n=81 Commentary: Delegates were given a list of possible priorities and asked to select one priority which their board considered the highest. So these results should be treated with caution – in reality most boards will be pursuing several of these priorities. But a clear majority have adopted population level priorities (health inequalities, public health and health improvement), and this reflects the seriousness with which local authority-led boards are taking their new public health responsibilities. Supported by
  • 12. Report of the National Learning Network for health and wellbeing boards 12 3. How are you measuring your success? Agreed measures in place for all aspects of the Board’s work Work underway, no measures in place yet Some measures in place Using self-assessment tool to assess progress Haven’t thought about it n=83 Commentary: For most boards, this is work in progress. It is encouraging that just over half had some measures of success in place and work was underway in the remainder. Only 5% had not begun to develop measures. ‘Success’ could be defined in terms of achievements against agreed priorities or objectives. Or it could be seen more broadly as being about the effectiveness of the board – here some were using self-assessment tools such as the LGA-led ‘development tool for health and wellbeing boards’ http://www.local.gov.uk/web/guest/health/-/journal_content/56/10171/3638628 Supported by
  • 13. Report of the National Learning Network for health and wellbeing boards 13 4. How would you describe the relationships between the CCG(s) and local authority on your Board? Commentary: A good relationship between the local authority and its CCG partners is vital to the success of the boards. Given that CCGs are relatively new, it is encouraging that the responses to this question were generally so positive – a quarter of boards have made rapid progress in developing mature, trusting relationships and a half describe the relationship as generally good. But a significant number with relationships that are better than “OK” or “poor” have much more to do. n=84 Supported by
  • 14. Report of the National Learning Network for health and wellbeing boards 14 5. Where is the leadership coming from on your Board? Local authority senior elected member Shared between LA and CCG Director of Public Health Other LA CEO or DASS “There isn’t much leadership” CCGs n=76 Commentary: Most saw local authorities as supplying the leadership on their board – through a senior elected member, Director of Adult Social Services or CEO. This reflects the responsibilities of local authorities in establishing the Boards as a statutory committee. So it is striking that shared leadership between the local authority and CCG was cited by a fifth of delegates. Similarly Directors of Public Health have a significant leadership profile, consistent with the priority boards are giving public health (Q2). Supported by
  • 15. Report of the National Learning Network for health and wellbeing boards 15 6. How optimistic do you feel about your Board’s prospect for success? Very optimistic - our Board will make a real difference Quite optimistic - will make some difference Not sure – too early to say Quite pessimistic – doubt whether it will make much difference Very pessimistic – will make little or no difference n=66/84 Commentary: Over three quarters of boards were optimistic about their board’s prospects of success. Considering the many challenges facing the NHS and local authorities, this is remarkably upbeat – and optimism levels rose during the day (we asked the same question at the beginning of the session when only two-thirds were very or quite optimistic). Supported by
  • 16. Report of the National Learning Network for health and wellbeing boards 16 The key themes of discussions during plenary and breakout sessions are described in the following slides. Supported by
  • 17. Report of the National Learning Network for health and wellbeing boards 17 Joint purpose Throughout the event there was a sense of joint purpose. Delegates discussed how, Photo: Helen Bevan’s, NHS Institute slides on returning to their localities, they can and plan to lead the kind of change they want to see. Supported by
  • 18. Report of the National Learning Network for health and wellbeing boards 18 Moving forward with ambition The over-arching feedback 1. Transformational from the event was that members of health and 2. Harness community assets wellbeing boards are eager to get on with work, 3. Accountable and are ambitious about 4. Make use of other what can be achieved. people’s great ideas In particular delegates 5. Dynamic at creating said they want health new partnerships and wellbeing boards to be: 6. A force for integration Supported by
  • 19. Report of the National Learning Network for health and wellbeing boards 19 Theme 1. Transformational ‘‘ ‘‘ Health and wellbeing boards can be the engine room of wider system reform Mike Farrar, Chief Executive, NHS Confederation All agreed that health and wellbeing boards should be a catalyst and leader of change. Whilst the focus on ‘process’ (such as board structure), has been important in getting them up and running in their current form, board members want to concentrate now on inspiring others with vision and objectives. Supported by
  • 20. Report of the National Learning Network for health and wellbeing boards 20 Theme 1. Transformational ‘‘ (continued) ‘‘ If you do what you’ve always done you’ll get what you’ve always got Delegate As a new entity, and one with such a powerful mandate, delegates thought health and wellbeing boards have an important role in being brave and challenging existing policies and practices where they haven’t worked. Supported by
  • 21. Report of the National Learning Network for health and wellbeing boards 21 Theme 1. Transformational ‘‘ ‘‘ (continued) We mustn’t underestimate the difficult decisions that will need to be made; health and wellbeing boards will need to be brave Carolyn Downs, Chief Executive, Local Government Association There is no room for complacency, members urged each other to ask themselves what it is that stops them from being world class and then focus on changing those issues. They thought the boards should partner with communities in challenging the status quo. Supported by
  • 22. Report of the National Learning Network for health and wellbeing boards 22 Theme 1. Transformational (continued) See www.nhsconfed.org/Publications/Pages/lresources-health- wellbeing-boards.aspx And https://knowledgehub.local.gov.uk/ For resources to support this change and Ciaran Devan’s, Chief Executive, Macmillan Cancer Support paper on leadership in a matrix: www.nhsconfed.org/Publications/leadership/Pages/Leaders hip-in-a-matrix.aspx Supported by
  • 23. Report of the National Learning Network for health and wellbeing boards 23 Theme 1. Transformational (continued) The importance of a compelling narrative came out strongly. Helen Bevan, NHS Institute, shared her reflections on this highlighting that the evidence on leading large scale change tells us that we have to do the following: 1.Frame the issues in ways that engage and mobilise a large number of different stakeholders 2.Manage and maintain energy for change over the long haul (connecting with emotions through values) 3.Move people towards a shared purpose: “a new future that is better and fundamentally different from the status quo” Values Emotions Action Supported by
  • 24. Report of the National Learning Network for health and wellbeing boards 24 Theme 1. Transformational ‘‘ (continued) It’s dealing with the little things that make a big difference in people’s lives. We have a community library service, this is the sort of service that is a vital lifeline for isolated people in our community to improve their wellbeing. We should be driven by the values that brought us here today not the interests of the organisations that we work for. Health and wellbeing boards could be the place where we remember anything is possible, where we feel part of something bigger ‘‘ and where we see the purpose in what we do.” Cllr Jonathan McShane, Cabinet Member for Health, Social Care & Culture, Hackney Supported by
  • 25. Report of the National Learning Network for health and wellbeing boards 25 Theme 2. Harness community assets ‘‘ ‘‘ A health and wellbeing board does not start up in a vacuum Delegate All agreed to build on what is already there They found it important for the local debate to shift away from consideration of the deficits and problems in a community to how to utilise the richness of resources in the local community. Supported by
  • 26. Report of the National Learning Network for health and wellbeing boards 26 Theme 2. Harness community assets (continued) Co-production and the views of local people to understand what good looks like was considered an essential component of success. Many thought health and wellbeing boards should be willing to give away some degree of power and control to achieve commonly agreed outcomes, including control over spending – how can that be more effectively aligned with the wishes of communities. Healthwatch is well placed to act as a critical friend. ‘‘ ‘‘ Engagement will be critical to ensure you bring people with you through difficult decisions Anna Bradley, Chair, Healthwatch England Supported by
  • 27. Report of the National Learning Network for health and wellbeing boards 27 Theme 2. Harness community assets (continued) Engaging those who are less visible particularly children and young people Health and wellbeing boards should aim to engage beyond those within the community well known for getting involved, or with a high capacity to engage. There is a responsibility on the boards to bring in the voices of the disengaged and disempowered. This may require imagination and new ways of working. Children and young people are a rarely used asset, boards need to make every effort to really engage with them rather than relying on proxies. Supported by
  • 28. Report of the National Learning Network for health and wellbeing boards 28 Theme 2. Harness community assets (continued) Using negativity and language around prohibition can be off putting to children and young people, whereas a focus on wellbeing and resilience may have greater impact. There are a number of fantastic initiatives such as youth parliaments or youth takeover days which draw in the voices of children and young people however they don’t address the most excluded. User led peer support has been successful in a number of areas in catching those normally disengaged, as had partnership with other services such as drugs workers and probation workers. Health and wellbeing board resources on working with children and young people and patient and public health engagement: www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx and https://knowledgehub.local.gov.uk/ Supported by
  • 29. Report of the National Learning Network for health and wellbeing boards 29 Theme 3. Accountability Key points focused on: • High trust – boards will need work openly and generously with partners old and new, co-opting the expertise and contacts of others. • High transparency - boards need to provide evidence for courses ‘‘ ‘‘ of action, measure impact and demonstrate efficacy of strategies. Local HWBs should command respect through knowing what's going on and evidence Anna Bradley, Chair, Healthwatch England • Holding others to account – boards need to be comfortable asking difficult questions, challenging priorities and asking for evidence from others. They can use inequality information already held to shine a light on issues. Supported by
  • 30. Report of the National Learning Network for health and wellbeing boards 30 Theme 3. Accountability ‘‘ (continued) ‘‘ We must be less tolerant of variations in health outcomes Duncan Selbie, Chief Executive, Public Health England For products on board governance and self assessment see: www.nhsconfed.org/Publications/Pages/lresources- health-wellbeing-boards.aspx and https://knowledgehub.local.gov.uk/ Supported by
  • 31. Report of the National Learning Network for health and wellbeing boards 31 Theme 4. Make use of other ‘‘ people’s great ideas ‘‘ Delegates recognised: Let’s see who does • The value of curiosity it better and get • The value of different knowledge and alongside them experience across communities and areas • They need to be strategic and not Delegate ‘‘ ‘‘ to reinvent the wheel. It's not about a local government way of doing things or an NHS way of doing things, but about taking the best of both and delivering the best outcomes for local people. John Wilderspin, National Director, Health and Wellbeing Board Implementation Case studies showcasing gains made in population health outcomes can be found here: www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx and https://knowledgehub.local.gov.uk/ Supported by
  • 32. Report of the National Learning Network for health and wellbeing boards 32 Theme 5. Dynamic at creating new partnerships All agreed: • The core board should remain small and nimble, but its structures need to penetrate into the community • Voluntary and community organisations often have a good connection with seldom heard groups, and although many health and wellbeing boards are engaging well with this sector some are not. The boards will need to include these groups in the planning stages, particularly regarding on integration of services – integration must go further than the public sector. • The mode in which health and wellbeing boards operate should liberate all players to take part. The appreciative inquiry method of working was seen as a positive way for health and wellbeing boards to work as it neutralises power issues, e.g. some players bring knowledge, others power. Supported by
  • 33. Report of the National Learning Network for health and wellbeing boards 33 Theme 6. A force for integration ‘‘ ‘‘ Integration, you know it when you see it Nigel Edwards, Senior Fellow, The King’s Fund • Moving beyond some discussion on the definition of integration, the participants seemed interested in integration as the ability of health and wellbeing boards to draw strategies and organisations together to a common goal – to create the impetus and energy for action, even when the boards did not directly take the action. Supported by
  • 34. Report of the National Learning Network for health and wellbeing boards 34 Theme 6. A force for integration (continued) • Health and wellbeing boards are in a position to look across the whole community and system - people don’t live in a bubble, but have a number of issues. Multi-disciplinary and person-centered approaches are essential. Resources on integration see www.nhsconfed.org/Publications/Pages/lresources-health-wellbeing-boards.aspx and https://knowledgehub.local.gov.uk/ Supported by
  • 35. Report of the National Learning Network for health and wellbeing boards 35 Theme 6. A force for integration ‘‘ (continued) ‘‘ Boards will change the balance between national and local systems, reintegrating spend locally Mike Farrar, Chief Executive, NHS Confederation • Whole system thinking across the locality, the boards can try to remove barriers between policy and commissioning and reducing fragmentation. Supported by
  • 36. Report of the National Learning Network for health and wellbeing boards 36 In conclusion: It’s time to take action ‘‘ At the event there was a palpable impatience to get down to work. To shift from an internal focus outwards towards the community and ‘‘ partners. To build commitment: tell a story, make it personal, be authentic, create a sense of “us” and build a call for urgent action Helen Bevan, Chief of Service Transformation, NHS Institute As John Wilderspin, National Director for Health and Wellbeing Board ‘‘ ‘‘ Implementation, is moving from his post he gave some final remarks: I am sorry to be leaving you at this exciting time, but I'm confident there is enough momentum, and enthusiasm, for this to become a real movement. I look forward with interest to seeing how boards develop in my part of the country and across the rest of the country. John Wilderspin, National Director Health and Wellbeing Board Implementation Supported by
  • 37. Annex 1: Speakers John Wilderspin, National Director, Health and Wellbeing Board Implementation Richard Humphries, Senior Fellow, The Kings Fund Nigel Edwards, Senior Fellow, The Kings Fund Ciarán Devane, Chief Executive, Macmillan Cancer Support Duncan Selbie, Chief Executive Designate, Public Health England Mike Farrar, Chief Executive, NHS Confederation Professor Steve Field, Chair, NHS Future Forum Ivan Ellul, Director of Partnerships, NHS Commissioning Board Cllr David Rogers, Chair, Community Wellbeing Board, LGA Helen Bevan, Chief of Service Transformation, NHS Institute for Innovation and Improvement Lorraine Denoris, Programme Director, Healthwatch Implementation Jane Povey, Clinical Engagement Director, Commissioning Development, DH Louise Edwards, Programme Manager, CCG Development, DH Carolyn Downs, Chief Executive, LGA Anna Bradley, Chair, Healthwatch England Cllr Jonathan McShane, Cabinet Member for Health, Social Care & Culture, Hackney Supported by 37