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Communicating With Customers: Using Nothing but Bits & Bytes

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David King
David King

We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

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Communicating with Customers: using nothing but bits & bytes David Lee King Topeka & Shawnee County Public Library davidleeking.com
What’s TSCPL Doing? in the website outside the website video twitter
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
outside the website
outside the website
video
video
video
what can i do with my cell phone?
why is this important?
How to Communicate
create “comment-able” content!
write to your best friend
don’t be scary http://flickr.com/photos/scr47chy/148867629/
leave space for others http://flickr.com/photos/sharynmorrow/353307844/
ask!
Thanks! davidleeking.com

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