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CONTENT
PUBLISHING
CONTENT
PUBLISHING
Content Publishing PremisesContent Publishing Premises
1. Multichannel content flows
to ubiquitous devices.
2. Content management systems
aren’t just for websites.
3. Publishing as an industry is
undergoing a paradigm shift.
4. Context drives how content
is packaged in containers.
2
Content Publishing with CMSContent Publishing with CMS
Content Management System as Content Hub
for Creators, Publishers, and Consumers
• Creators need tools to support and
improve Author Experience (AX).
• Publishers need strategies and tools for
digital first multichannel production.
• Consumers want Customer Experience
responsive to their context (CX).
3
What is Content PublishingWhat is Content Publishing
Content Publishing is the process of planning,
creating, producing, distributing, marketing,
and tracking content.
Digital content:
• can be anything published
• text, images, rich media
• supports interaction
• webpage, msg, email,
audio, video, app, ebook
4
Content Publishing LifecyclesContent Publishing Lifecycles
Development
Management
Marketing
Strategy
Content StackContent Stack
Technologies & methodologies for content:
Content strategy
Content architecture
Content modeling
Content types
Content management
Content marketing
Content API
6
What is Content ?What is Content ?
Content is anything you produce that your audience
can consume with its senses.
— Evyenia Wilkins
Compelling information that informs, engages or amuses.
— Joe Pulizzi
Content is Information put to use.
— Bob Boiko
Content is information or experience
captured in a format
for transmission to an audience.
7
The Content Tail keeps growing longer:
More Creators
More Publishers
More Consumers
More Channels
More Devices
The Long Tail of ContentThe Long Tail of Content
8
CONTENT
C
O
N
S
U
M
P
T
I
O
N
Ubiquitous ComputingUbiquitous Computing
The Future of Content is Mobile.
2.4 billion mobile devices will be sold in 2012.
— Gartner
9
The majority of Internet
access is on mobile
devices, with users
enabled to access all kinds
of digital content almost
anywhere, almost anytime.
Challenges of Content PublishingChallenges of Content Publishing
MultiChannel
• Websites
• Social Media
• Web Apps
• Native Apps
• Streaming/On-Demand
• Ebooks
• Enhanced Ebooks
• Print
• Print on Demand
Conversions
• Docs to HTML
• Print to Digital
• Digital to Print
• Ebook Formats
• Flow versus Fixed
• Audio/Video Codecs
• Outsourcing
• Quality Control
• Workflow
10
Publishing Industry in FluxPublishing Industry in Flux
The advantages of self-publishing far
outweigh the disadvantages for most
authors. You can use self-publishing as
the end goal or a means to a traditional
publishing deal. Keep in mind the
concept of artisanal publishing as a
new, cool form of publishing.
— Guy Kawasaki & Shawn Welch,
APE: Author, Publisher, Entrepreneur
How to Publish a Book, 2013.
11
Enhanced EbooksEnhanced Ebooks
12
A book is no longer just a book.
Alice was beginning to get very tired
of sitting by her sister on the bank,
and of having nothing to do: once
or twice she had peeped into the
book her sister was reading, but it
had no pictures or conversations in it,
‘and what is the use of a book,’
thought Alice ‘without pictures
or conversation?’
Lewis Carrol, “Down the Rabbit-Hole,”
Alice's Adventures in Wonderland, 1865.
Ebook DiscoveryEbook Discovery
Goodreads Survey of Ebook Consumers
• 86% of tablet owners read ebooks on device
• 37% of smart phone owners read ebooks
• 50% have more than one device for ebooks
• Trusted friend is primary discovery method,
followed by buzz, book clubs, reviews.
• 49% interested in serial format instead of waiting
for author to publish complete book.
13
Content is the ThingContent is the Thing
Fragmenting our content across
different “device-optimised”
domains is a losing proposition.
—Ethan Marcotte,
“Responsive Web Design”
We need to build smarter
content, not smarter containers.
—Stephanie Rieger,
mobile design consultant
14
Author ExperienceAuthor Experience
CMS is the enterprise software that UX forgot.
—Karen McGrane, Content Strategy for Mobile
CMS content creation problems
• Interface to a data model
• WYSIWYG formatting
• Preview mode
CMS content creation solutions
• Separate content from form
• Decouple authoring from display
• Streamline workflow to capture metadata
15
Digital First PublishingDigital First Publishing
Content Publishing is no longer linear.
Digital First provides flexibility:
• Digital Asset Management
• Content Management System
• Collaborative Workflow
• MultiChannel Publishing
 Web
 Mobile
• Content Reuse, Discovery, & Aggregration
16
 Ebook
 Print
COPE ContentCOPE Content
CREATE ONCE, PUBLISH EVERYWHERE
Key to COPE is the deployment of a
state-of-the-art CMS that can support
content governance, workflow, production
and promotion—and easily integrate with
other properties via web service or API.
—Molly Porter, “6 big digi-comms strategies
for 2013 and beyond”
17
NPR COPE APINPR COPE API
18
CAPE ContentCAPE Content
CREATE ANYWHERE, PUBLISH EVERYWHERE
CAPE builds on top of COPE. But considering
that the source of the content (not just
publishing destination) is now distributed, we
have to add some new significant principles:
• Everything is an API
• Content API is a search index
• Design for Users
—Irakli Nadareishvili, NPR API
19
Content APIsContent APIs
Application Programming Interfaces (APIs)
are used with to access/reuse data streams:
• Amazon Product Advertising
• Google Maps
• Twitter API
Content APIs support Discovery and Reuse.
• Metadata + Taxonomy
• Granular Queries
• Media Embedding
20
Content in ContextContent in Context
The Move from
Product to Service:
• Content must be open,
accessible, interoperable.
• Content containers will adhere to standards.
• Content should promote discovery.
• Content abundance encourages broader use.
• Consumers need context-aware tools.
—Brian O’Leary, “Context, Not Container,”
Book: A Futurist’s Manifesto
21
Open Web Path for Content PublishingOpen Web Path for Content Publishing
22
EPUB for Content ContainerEPUB for Content Container
Website in a Box
1999 — Open eBook (OEB)
• XHTML, CSS, Dublin Core, ZIP file
2007 — EPUB 2
• Improved XHTML, CSS, XML schema, ZIP
2011 — EPUB 3
• XHTML5, CSS3, SVG, Audio, Video,
JS, SSML, PLS, SMIL, RDF, XML, ZIP
23
CMS as Content Publishing SolutionCMS as Content Publishing Solution
Content Management Systems
as pivotal hub for Content Publishing:
• Digital First Production
• Streamline Author Experience
• MultiChannel Containers
• Content API for Discovery
• Consumer Experience Context
24
CMS Content Publishing ExamplesCMS Content Publishing Examples
Examples of Content Publishing with CMS
25
CONTENT
PUBLISHING
CONTENT
PUBLISHING

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Content Publishing in the Digital Age

  • 2. Content Publishing PremisesContent Publishing Premises 1. Multichannel content flows to ubiquitous devices. 2. Content management systems aren’t just for websites. 3. Publishing as an industry is undergoing a paradigm shift. 4. Context drives how content is packaged in containers. 2
  • 3. Content Publishing with CMSContent Publishing with CMS Content Management System as Content Hub for Creators, Publishers, and Consumers • Creators need tools to support and improve Author Experience (AX). • Publishers need strategies and tools for digital first multichannel production. • Consumers want Customer Experience responsive to their context (CX). 3
  • 4. What is Content PublishingWhat is Content Publishing Content Publishing is the process of planning, creating, producing, distributing, marketing, and tracking content. Digital content: • can be anything published • text, images, rich media • supports interaction • webpage, msg, email, audio, video, app, ebook 4
  • 5. Content Publishing LifecyclesContent Publishing Lifecycles Development Management Marketing Strategy
  • 6. Content StackContent Stack Technologies & methodologies for content: Content strategy Content architecture Content modeling Content types Content management Content marketing Content API 6
  • 7. What is Content ?What is Content ? Content is anything you produce that your audience can consume with its senses. — Evyenia Wilkins Compelling information that informs, engages or amuses. — Joe Pulizzi Content is Information put to use. — Bob Boiko Content is information or experience captured in a format for transmission to an audience. 7
  • 8. The Content Tail keeps growing longer: More Creators More Publishers More Consumers More Channels More Devices The Long Tail of ContentThe Long Tail of Content 8 CONTENT C O N S U M P T I O N
  • 9. Ubiquitous ComputingUbiquitous Computing The Future of Content is Mobile. 2.4 billion mobile devices will be sold in 2012. — Gartner 9 The majority of Internet access is on mobile devices, with users enabled to access all kinds of digital content almost anywhere, almost anytime.
  • 10. Challenges of Content PublishingChallenges of Content Publishing MultiChannel • Websites • Social Media • Web Apps • Native Apps • Streaming/On-Demand • Ebooks • Enhanced Ebooks • Print • Print on Demand Conversions • Docs to HTML • Print to Digital • Digital to Print • Ebook Formats • Flow versus Fixed • Audio/Video Codecs • Outsourcing • Quality Control • Workflow 10
  • 11. Publishing Industry in FluxPublishing Industry in Flux The advantages of self-publishing far outweigh the disadvantages for most authors. You can use self-publishing as the end goal or a means to a traditional publishing deal. Keep in mind the concept of artisanal publishing as a new, cool form of publishing. — Guy Kawasaki & Shawn Welch, APE: Author, Publisher, Entrepreneur How to Publish a Book, 2013. 11
  • 12. Enhanced EbooksEnhanced Ebooks 12 A book is no longer just a book. Alice was beginning to get very tired of sitting by her sister on the bank, and of having nothing to do: once or twice she had peeped into the book her sister was reading, but it had no pictures or conversations in it, ‘and what is the use of a book,’ thought Alice ‘without pictures or conversation?’ Lewis Carrol, “Down the Rabbit-Hole,” Alice's Adventures in Wonderland, 1865.
  • 13. Ebook DiscoveryEbook Discovery Goodreads Survey of Ebook Consumers • 86% of tablet owners read ebooks on device • 37% of smart phone owners read ebooks • 50% have more than one device for ebooks • Trusted friend is primary discovery method, followed by buzz, book clubs, reviews. • 49% interested in serial format instead of waiting for author to publish complete book. 13
  • 14. Content is the ThingContent is the Thing Fragmenting our content across different “device-optimised” domains is a losing proposition. —Ethan Marcotte, “Responsive Web Design” We need to build smarter content, not smarter containers. —Stephanie Rieger, mobile design consultant 14
  • 15. Author ExperienceAuthor Experience CMS is the enterprise software that UX forgot. —Karen McGrane, Content Strategy for Mobile CMS content creation problems • Interface to a data model • WYSIWYG formatting • Preview mode CMS content creation solutions • Separate content from form • Decouple authoring from display • Streamline workflow to capture metadata 15
  • 16. Digital First PublishingDigital First Publishing Content Publishing is no longer linear. Digital First provides flexibility: • Digital Asset Management • Content Management System • Collaborative Workflow • MultiChannel Publishing  Web  Mobile • Content Reuse, Discovery, & Aggregration 16  Ebook  Print
  • 17. COPE ContentCOPE Content CREATE ONCE, PUBLISH EVERYWHERE Key to COPE is the deployment of a state-of-the-art CMS that can support content governance, workflow, production and promotion—and easily integrate with other properties via web service or API. —Molly Porter, “6 big digi-comms strategies for 2013 and beyond” 17
  • 18. NPR COPE APINPR COPE API 18
  • 19. CAPE ContentCAPE Content CREATE ANYWHERE, PUBLISH EVERYWHERE CAPE builds on top of COPE. But considering that the source of the content (not just publishing destination) is now distributed, we have to add some new significant principles: • Everything is an API • Content API is a search index • Design for Users —Irakli Nadareishvili, NPR API 19
  • 20. Content APIsContent APIs Application Programming Interfaces (APIs) are used with to access/reuse data streams: • Amazon Product Advertising • Google Maps • Twitter API Content APIs support Discovery and Reuse. • Metadata + Taxonomy • Granular Queries • Media Embedding 20
  • 21. Content in ContextContent in Context The Move from Product to Service: • Content must be open, accessible, interoperable. • Content containers will adhere to standards. • Content should promote discovery. • Content abundance encourages broader use. • Consumers need context-aware tools. —Brian O’Leary, “Context, Not Container,” Book: A Futurist’s Manifesto 21
  • 22. Open Web Path for Content PublishingOpen Web Path for Content Publishing 22
  • 23. EPUB for Content ContainerEPUB for Content Container Website in a Box 1999 — Open eBook (OEB) • XHTML, CSS, Dublin Core, ZIP file 2007 — EPUB 2 • Improved XHTML, CSS, XML schema, ZIP 2011 — EPUB 3 • XHTML5, CSS3, SVG, Audio, Video, JS, SSML, PLS, SMIL, RDF, XML, ZIP 23
  • 24. CMS as Content Publishing SolutionCMS as Content Publishing Solution Content Management Systems as pivotal hub for Content Publishing: • Digital First Production • Streamline Author Experience • MultiChannel Containers • Content API for Discovery • Consumer Experience Context 24
  • 25. CMS Content Publishing ExamplesCMS Content Publishing Examples Examples of Content Publishing with CMS 25