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Moving Towards ICD-10
  What you don’t know will hurt you!
Cortnie R. Simmons, MHA, RHIA, CCS
                                  Director of ICD-10 Program
                                            Kforce Healthcare
Cortnie R. Simmons, MHA, RHIA, CCS is the Director if ICD-10 for Kforce Healthcare
where she is responsible for implementing ICD-10 CM/PCS related technology and
service offerings for healthcare payers and providers and oversees the rollout of
ICD-10 CM/PCS training and education to more than 500 Kforce Consultants.
Ms. Simmons has 11 years of HIM consulting and coding experience in healthcare.
Ms. Simmons is a graduate of Florida A&M University’s Health Information Management program. She
completed her Masters in Health Administration at University of Maryland University College and also has
her certificate in Healthcare Informatics from St. Petersburg College.
She has held various roles in HIM and coding with both hospital systems and healthcare vendors. She began
her career as a coding consultant in a large consultant firm where she perfected her skills in ICD-9 CM and
CPT coding as a coding auditor and CDI specialist. Ms. Simmons has also spent several years working for
Hospital Corporation of America where she was responsible for coding and HIM support for several
facilities, which included training and education, auditing, risk reduction, and results reporting. Ms.
Simmons currently serves as the Florida Health Information Management Association Chair for ICD-10 as
well as a member of the AHIMA Clinical Terminology and Classification Practice Council. She also is an
adjunct instructor for a Coding and Healthcare Informatics program.
Ms. Simmons has experience conducting educational presentations on ICD-9, CPT and ICD-10 to various
organizations and healthcare facilities across the country including speaking engagements at AHIMA,
NCHIMA, FHIMA, and other State Association meetings, workshops, and/or roundtables. In 2010, Ms.
Simmons became an AHIMA Certified Train the Trainer for ICD-10 CM and ICD-10 PCS. She has
authored several coding and compliance-related articles for AHIMA, HCPro and other publications on
ICD-10 and other coding topics.
Agenda

 Brief “baseline” overview of ICD-10

    Why is it important?

    What is it?

 Comprehensive Preparedness

 Assessments and why they are important

 Documentation Challenges in ICD-10 CM/PCS

 Preparing for Challenges
ICD-10 BASELINE OVERVIEW




                           3
CMS Goals for ICD-10 CM/PCS
 Measure quality, safety and efficacy of care
 Reduce need for attachments to explain patient’s condition
 Design payment systems and process claims for reimbursement
 Conduct research, epidemiological studies and clinical trials
 Set health policy
 Operational and strategic planning
 Design health care delivery systems
 Monitor report utilization
 Improve clinical, financial and administrative performance
 Prevent and detect health care fraud and abuse
 Track public health and health risks

                                                                  4
Myths vs. Facts


MYTH               FACT                MYTH              FACT
• Unnecessarily    • As with ICD-9-    • The             • The greater
  detailed           CM, ICD-10-         increased         number of
  medical record     CM/PCS codes        number of         codes in ICD-
  documentation      should be based     codes in ICD-     10-CM/PCS
  will be            on medical          10-CM/PCS         make it easier
  required when      record              will make the     to find the
  ICD-10-            documentation.      new coding        right code.
  CM/PCS is                              system
  implemented.                           impossible to
                                         use.




                                                                            5
Why is Preparing for ICD-10 Important?

  ICD-10 is the biggest change to healthcare providers
   since the creation of Medicare in 1965

  Implementing ICD-10 will impact every IT system,
   process and transaction that contains or uses a
   diagnosis or procedure code

  The devotion of time and resources will be greater
   than that required for Y2K or MS-DRG
   readiness
What Entities are Impacted?

                       Payers
                               Reimbursement systems
                               Contracts
                               Claim systems
                       Providers
                               Hospitals
                               Physicians
                               HHA’s, Rehabs, SNFs, LTACs
                       Clearinghouses, Vendors, Employers


Source: American Hospital Association
Who Needs to be Trained?
             Stakeholders              L   M   H
 Coders – inpatient and outpatient            √
 Physicians and Mid Levels                √
 Clinical documentation specialists           √
 Case management / UR                     √
 Decision support                     √
 IT professionals                     √
 Patient access and PFS personnel         √
 Researchers (if applicable)              √
 Administration                       √
                                                   8
Educational Tiers/Levels

                  Staff that require familiarity &
    Tier 1-        awareness of impact of the changes
                   between the two code sets (e.g.,
     Low           physicians)


                  Staff that require a moderate
   Tier 2-         understanding to interpret & use
                   ICD‐10 CM/PCS ( e.g., quality
   Medium          management, UR, compliance)

                Staff  that require a detailed or expert
    Tier 3-        understanding to apply & interpret
                   ICD‐10‐ CM/PCS (e.g., coders, coding
     High          auditors, clinical documentation
                   specialists)
Education & Training
Extensive Stakeholder Training will be required throughout the organization

                      700
                                                   5,434 Hours        Total Hours: 15,554
                      600
                              9,224 Hours                         Total Count: 1,084
                      500
    Number of Staff




                      400
                      300
                      200
                      100
                                                                          896 Hours
                        0
                            Tier 1/ Low (457)   Tier 2/Medium (608)    Tier 3/High (19)
Systems Requiring Assessment for ICD-10 Compliance


   Accounting Systems                 Medical necessity software
   Clinical systems                   Test-ordering systems
   Physician practice management      Clearinghouse EDI systems
    systems                            Medical record abstracting
   Aggregate data reporting           Utilization management
   Decision-support systems           Clinical protocols
   Provider profiling systems         Payer claims adjudication systems
   Billing systems                    All Custom Reporting systems,
   Disease management systems         Interface Engine coding,
   Quality management                 Data Extracts & Custom Data Bases
   Case management                    Clinical reminder systems
   Encoding software                  Performance-measurement systems
   Registration and scheduling        All systems sending and receiving
    systems                             clinical information to/from external
   Case-mix systems                    resources

                                                                            11
What Could Happen?

 Failure to successfully implement could cause
  cash flow reductions and /or delays through:
   Coding and billing backlogs (i.e. DNFB)
   Increased claims “downgrades” and rejections
 Payer contacts at risk due to poor quality ratings
 Permanent loss in coder productivity (20 – 50%)
  increasing costs (Also consider coder cost
  premium near go live)
 Substantial cost to remediate / replace IT
  systems
Organizational Cost

                             Projected Organizational Cost by Bed Size
                                Bed Size            Projected Organizational Cost

                                    400+                $1,000,000 – 5,000,000

                                100 – 400               $500,000 – 1,500,000

                                    <100                 $100,000 – 250,000




American Society of Clinical Oncology                                               13
14
Significant Increase in Clinical Granularity


                                 ICD-10-CM
 ICD-9 CM (Diagnosis)           (Diagnosis)
   5 Digits numeric           7 Alphanumeric
 >14,000 unique codes           Characters
                           >68,000 unique codes

                                ICD-10-PCS
                                (Procedure)
 ICD-9-CM (Procedure)         7 Alphanumeric
        5 Digits                 Characters
  >4000 unique codes          >72,000 unique
                                   codes

                                                  15
ICD-9 CM vs. ICD-10 CM

        Similarities                Differences

 • Index Abbreviations       • 3 to 7 characters
 • Punctuations              • First character alpha
 • Coding Conventions        • Excludes 1 and Exclude
 • Include Notes/Inclusion     2
   Notes                     • 21 Chapters
 • All Categories are 3      • Combination codes
   characters                • Laterality
 • Guidelines (coding,       • Episode of Care
   chapter specific)         • Expanded codes
                             • Trimester codes
                             • Changes in timeframe
ICD-9 CM vs. ICD-10 PCS

           Similarities           Differences

      • Used for reporting   • Codes are arranged
        inpatient services     into tables
        and procedures       • Codes contain 7
                               characters
                             • Codes are
                               alphanumeric
                             • Root operations
                             • Each character has
                               a specific meaning


1
7
One ICD-9 Code….. Multiple ICD-10 Codes

                                OSRB07Z
                                OSRB0KZ
                                OSRB0J7
                                OSRB0J8
  8    1     5     1            OSRB0J6
                                OSRB0J5
 Total Hip Replacement          OSRB0JZ
                                OSR907Z
                                OSR90KZ
                                OSR90J7
                                OSR90J8
                                OSR90J6
                                OSR90J5
                                OSR90JZ
One ICD-9 Code….. Multiple ICD-10 Codes
                          ICD-10-PCS
                             0H96X0Z Drainage of Back
                              Skin with Drainage
                              Device, External Approach
                             0H96XZZ Drainage of Back
                              Skin, External Approach
                                Plus 264 other codes
  8    6    0     4                specifying location
                                   (e.g. Left upper
                                   extremity, elbow, abd
                                   omen, genitalia, etc.),
  Other incision with              depth (e.g. skin or
                                   subcutaneous tissue)
 drainage of skin and              approach (e.g.
                                   external, open
 subcutaneous tissue               , percutaneous, percu
                                   taneous
                                   endoscopic), and
                                   drainage device
5010 / ICD-10 Timeline
         Jan 1, 2009                    Jan 1, 2010              Jan 1, 2011           Jan 1, 2012      Jan 1, 2013


           Phase 1                  Phase 2                        Phase 3                                Phase 4


   Phase 1                          Phase 2                      Phase 3                             Phase 4
   • Organize steering              • Conduct IS inventory       • Outline specific tasks/monitor    • Evaluate software
     committee                      • Assess vendor readiness      timeline for completion             upgrades
   • Select leader                  • Conduct staff              • Review budget requirements        • Review quality of
   • Develop meeting                  awareness sessions         • Develop metrics and                 coded data
     schedule                       • Assess/plan for staff        monitoring progress               • Conduct additional
   • Identify required                training needs             • Routine reporting of progress       staff training
     tasks/develop                  • Identify necessary tools     towards completion                • Reinforce physician
     timelines                      • Identify areas requiring   • Implement changes to system         documentation
   • Assign tasks/                    operational/policy           design/development                  training
     responsibilities                 changes                    • Test/validate of system changes   • Assess case mix
                                    • Evaluate health plan       • Conduct staff training              impact
                                      contract implications      • Conduct physician training/
                                    • Budget planning              address documentation gaps
                                    • Identify gaps in health
                                      record documentation
                                    • 5010 testing



Source: American Hospital Association, HIPAA Code Set Rule:                                                           20
ICD-10 Implementation, Executive Briefing Copyright © 2011 by
American Hospital Association.
HOW TO PREPARE




                 21
Why are Many Providers not Prepared?

 Management on overload. Focusing on more immediate
  priorities e.g. meaningful use, HIE, cost reduction, etc.
  Easy for management to think there is plenty of time to
  address ICD-10, “10/1/13 right?”

 Most industry surveys find less than 10% of providers
  have started

 Hospital management is too narrowly focused on coder
  training as the issue and not the training needs of others
  as well as the significant process and IT system changes
  that are required and financial planning matters
Thoughts on Preparedness

 Get organized – Form a Multi-disciplinary
  Steering Committee (consider a PMO)

 Develop a comprehensive approach that
  includes Operations, IT and Finance

 Develop a “Roadmap” of key projects and
  project owners that covers now through 2013

 Think past October 2013 as there will be much
  to do after “go live”
ICD-10 Program Roles
                     Executive
                    Management
                     Sponsor


                    Operations
                     Steering
                    Committee



                     Program
                    Management
                      Office




   Team     Team        Team      Team     External
  Leader   Leader      Leader    Leader   Consultants
Operations Steering Committee Members


    VP Compliance                            CIO

      Lead Coder                        HIS Director
   Case Management
                                         IT Director
       Director
    CDI Team Leader                       Controller

  Process Improvement


      Multi-Disciplinary Team for 280 Bed Hospital
280 Bed Hospital Work Streams and Projects


       Work Streams                 Individual Projects
  Operations                                    18

  Information Technology                        27

  Finance                                        5
            Total                               50
            Does not include 16 additional modules
               related to Meditech 6.0 Upgrade
Implementation Hours by Quarter

9,000
8,000
7,000
6,000
5,000
4,000                                                                            PMO/PM Hrs
3,000                                                                            Total Hours

2,000
1,000
                                 35,357 Total Hrs
   -
        Q4      Q1         Q2         Q3        Q4       Q1    Q2    Q3    Q4
        '11     '12        '12        '12       '12      '13   '13   '13   '13
        * Does not include Meditech 6.0 implementation
Implementation Cost/Hours by Work Stream

                                    External Cost                   Parkview Hours
Work          Incremental Cost                        Consulting
                                 (Consulting/Vendor                 (Hours – Salaried
Stream           (Parkview)                             Hours            Staff)
                                          )
  Finance           $0                  $0                0                  63
Operation                                               1,040**
                 $210,600           $588,810**                          16,634
        s                                             +Fixed Cost
         IT         $0               $431,300           2,724            8,140
     PMO            $0               $372,000           2,120            4,636


    Totals       $210,600            1,392,110         5,884 Hrs      29,473 Hrs
                          $1,603,000                            35,357 Hrs
Budget by Quarter

$350,000

$300,000
                $1.603 Million
$250,000

$200,000

$150,000

$100,000

 $50,000

     $0
              Q4         Q1         Q2        Q3            Q4    Q1    Q2    Q3    Q4
              '11        '12        '12       '12           '12   '13   '13   '13   '13
           * Does not include Meditech 6.0 implementation
Other Considerations

    Parallel Coding
      When?
      What % of accounts and which accounts?
    CDI Program
    More Staff?
      Internally
      Staff Augmentation
WHAT’S SO HARD ABOUT
       ICD-10?




                       31
ICD-10 CM Code Structure

     ICD-9-CM                    ICD-10-CM

      3-4 characters               3-7 characters
      All characters are           1st character is alpha
       numeric (except E and
       V Codes)                     2nd character is numeric
      All codes have at least      All letters used except U
       3 characters (digits)        Decimal after 1st 3
                                     characters




32                                                               32
The Entire Code Structure Changes!

 Diagnosis Code:

 ICD-9-CM (3 – 5 numbers)

 821.01 = Closed Fracture of shaft of femur

 ICD-10-CM (3 – 7 alpha/numeric characters)

 S72.344 = Displaced spiral fracture of
   shaft of right femur


                                              33
ICD-10 PCS Code Structure

     ICD-9 CM                    ICD-10 PCS

      ICD-9-CM has 3-4           ICD-10-PCS has 7
       characters                  characters
      All characters are         Each can be either alpha
       numeric                     or numeric
      All codes have at least    Numbers 0-9; letters A-
       3 characters                H, J-N, P-Z
                                  Alpha characters are not
                                   case-sensitive
                                  Each code must have 7
                                   characters

34                                                            34
The Entire Code Structure Changes

 Procedure Code:
 ICD-9-CM (3 -4 numbers)
 47.01 Laparoscopic appendectomy


 ICD-10-PCS (7 alphanumeric characters)
 ODTJ4ZZ     Laparoscopic appendectomy




                                          35
ICD-10 PCS Coding Example

 Posterior spinal fusion of the posterior
  column at L2-L4 levels with BAK
  cage, interbody fusion device, open
ICD-10 PCS Coding Example (cont.)
 0: MEDICAL AND SURGICAL
 S: LOWER JOINTS
 G: FUSION: Joining together portions of an articular body part rendering the articular body part immobile

Body Part                          Approach                  Device                                     Qualifier
Character 4                        Character 5               Character 6                                Character 7
0 Lunbar Vertebral Joint           0 Open                    3 Interbody Internal                       0 Anterior Approach, Anterior
1 Lumbar Vertebral Joints, 2       3 Percutaneous              Fixation Device                            Column
  or more                          4 Percutaneous            4 Internal Fixation Device                 1 Posterior Approach, Posterior
3 Lumbosacral Joint                  Endoscopic              7 Autologous Tissue                          Column
                                                               Substitute                               J Posterior Approach, Anterior
                                                             H Interbody Synthetic                        Column
                                                               Substitute                               K Lateral Transverse Process
                                                             J Synthetic Substitute                       Approach, Posterior Column
                                                             K Nonautologous Tissue
                                                               Substitute
                                                             N Interbody Nonautologous
                                                               Tissue Substitute
                                                             Z No Device
5   Sacrococcygeal Joint           0 Open                    4 Internal Fixation Device                 Z No Qualifier
6   Coccygeal Joint                3 Percutaneous            7 Autologous Tissue
7   Sacroiliac Joint, Right        4 Percutaneous              Substitute
8   Sacroiliac Joint, Left           Endoscopic              J Synthetic Substitute
                                                             K Nonautologous Tissue
                                                               Substitute
                                                             Z No Device
9 Hip Joint, Right                 0 Open                    4 Internal Fixation Device                 Z No Qualifier
B Hip Joint, Left                  3 Percutaneous            5 External Fixation Device
C Knee Joint, Right                4 Percutaneous            7 Autologous Tissue
D Knee Joint, Left                   Endoscopic                Substitute
F Ankle Joint, Right                                         J Synthetic Substitute
G Ankle Joint, Left                                          K Nonautologous Tissue
                                                               Subsitute
                                                             Z No Device
H Tarsal Joint, Right
J Tarsal Joint, Left
K Metatarsal-Tarsal Joint,
  Right
L Metatarsal-Tarsal Joint,
  Left
M Metatarsal-Phalangeal
  Joint, Right
N Metatarsal-Phalangeal
  Joint, Left
P Toe Phalangeal Joint, Right
Q Toe Phalangeal Joint, Left
ICD-10 PCS Example Answer



   0         S           G           1           0           3          1

Section:    Body       Root        Body       Approach:    Device:  Qualifier:
Med/Surg   System:   Operation:     Part:       Open      Interbody Posterior
            Lower     Fusion      Lumbar                   Internal Approach,
            Joints                Vertebral                Fixation Posterior
                                   Joints                   Device   Column




                                                                            38
Polling Question

  Have you or your facility participated in any
  coding or documentation assessments to
  prepare you for ICD-10?

   Yes

   No

   No but they are
    in the plans
Assessments – Are they Important?
 Coding Assessments
    Assess current knowledge
     Anatomy, Physiology, Pathophysiology, and Terminology
    Determine areas that need additional focus
 Clinical Documentation Assessments
    Determine the full extent of documentation reviews that will
     be performed during the course of the ICD‐10 transition.
 Operational Assessments
    Determine who is affected by ICD-10 and what education
     is needed
 IT Technology Assessments
    Determine what software/hardware upgrades will be
     necessary
Coding Assessment Results

               Results by Category
76.00%
                          73.76%
74.00%
72.00%
70.00%                                    69.64%
68.00%
                                                        67.27%
66.00%
64.00%     65.81%
62.00%
60.00%
         A&P        Terminology   Pathophysiology   Overall
Coding Assessment Results

                   Results by Credential
72.00%                            70.55%
70.00%
                                                69.38%
68.00%
66.00%
64.00%
62.00%
                 60.92%
60.00%
58.00%
56.00%
            CCS/CCS-P       RHIA/RHIT      CPC/CPC-H
Documentation Assessments
 Quality clinical documentation is a key factor in reporting
  accuracy & ICD-10-CM/PCS code assignment.
  Documentation assessments will provide insight into how
  ICD-9-CM codes will map to ICD-10-CM/PCS & how
  changes will affect your current high-volume/dollar cases.
 Assess the current level of specificity & quality of physician
  clinical documentation practices
 Review top diagnosis codes, procedure codes &/or MS-
  DRGs.
Documentation Assessments
 Determine how frequently unspecified &/or non-descriptive
  codes were used in the current ICD-9 system.
 Determine if the documentation required to appropriately
  assign diagnosis & procedure codes in ICD-10-CM/PCS is
  present in the medical records reviewed.
 Findings provide recommendations for documentation
  improvement and assist in designing the physician
  education program for your facility &/or organization.
Operational Assessments for Education &
Training
         Stakeholder Training           Count   Hours
  Unemployed Physician Office Staff     399     4,389
             Other Staff                320     6,655
(Admissions, Registration, Nursing, e
                tc.)
      Unemployed Physicians             266     2,926
         Employed Physicians              38     418
                 IT                       24      72
             Hospitalists                 18     198
               Coders                     16     800
Clinical Documentation Improvement         3      96
                Total                   1,084   15,554
Technology Assessments

                                 IT Assessment
       Identified gaps in overall ICD-10 product/system readiness. 27
products/systems impacted by ICD-10 with significant implementation overlap
           requiring careful critical path & resource management

                      • Product Readiness represents the state of IT readiness
                        to implement. Out of 100 IT products used at
  Product Readiness     Parkview, 27 products identified as ICD-10 impacted



                      • Assessed / Analyzed vendor readiness based upon
  Vendor Readiness      products impacted



                      • Two major clusters observed – cluster/dependencies
  Roadmap & Budget      within groups of products & clusters around Meditech
      Planning          upgrade
Polling Question

 What do you believe the hardest transition
  to ICD-10 will be?
   Supporting documentation
   Understanding the ICD-10 codes
   ICD-10 code and guideline changes
DOCUMENTATION
 CHALLENGES




                48
A Few Documentation Challenges

    Diabetes Mellitus
    AMI
    Pregnancy
    Cerebral Infarctions
    Injuries
    Fractures
    Respiratory/Vents
    Drug Underdosing
    ICD-10 PCS
New Documentation Requirements for ICD-10



                  Changes in      Combination
    Laterality
                  Timeframes        Codes

                   Inclusion of
     Greater                      Episode of
                  trimesters in
    Specificity                     Care
                    OB Codes



                                                50
There are More Codes and More Detail
                          Unstable Angina

ICD-9-CM – 1 CODE                   ICD-10-CM - 9 CODES
   411.1 Intermediate Coronary        I20.0 Unstable Angina
    Syndrome, including
                                       I25.700 Atherosclerosis of coronary
    Unstable Angina                     artery bypass graft(s), unspecified
                                        with unstable angina pectoris
                                       I25.710 Atherosclerosis of
                                        autologous vein coronary artery
                                        bypass graft(s) with unstable angina
                                        pectoris
                                       I25.720 Atherosclerosis of
                                        autologous artery coronary bypass
                                        graft(s) with unstable angina
                                        pectoris
                                       I25.730 Atherosclerosis of
                                        nonautologous biological coronary
                                        artery bypass graft(s) with unstable
                                        angina pectoris

                                                                               51
There are More Codes and More Detail
                             Acute Bronchitis
ICD-9-CM – 1 CODE                 ICD-10-CM - 9 CODES
   466.0 Acute Bronchitis           J20.0 Acute bronchitis due to Mycoplasma
                                      pneumoniae
                                     J20.1 Acute bronchitis due to streptococcus
                                     J20.3 Acute bronchitis due to
                                      coxsackievirus
                                     J20.4 Acute bronchitis due to parainfluenza
                                      virus
                                     J20.5 Acute bronchitis due to respiratory
                                      syncytial virus
                                     J20.6 Acute bronchitis due to rhinovirus
                                     J20.7 Acute bronchitis due to echovirus
                                     J20.8 Acute bronchitis due to other
                                      specified organisms
                                     J20.9 Acute bronchitis, unspecified

                                                                               52
Diabetes Mellitus

            ICD-9 CM                                  ICD-10 CM
Categories 249-250 (59 Codes)          Categories E08-E13 (200+ Codes)
4th and 5th digit identify             Combination codes used to identify
manifestation, complication, or type   manifestation and complication
Additional code for manifestation      Type of diabetes is separated by
                                       categories in ICD-10 (E10 Type 1, E11
                                       Type 2)
Additional code for insulin            Z79.4 used for long term insulin use
dependency V58.67
                                       Drug induced goes to Drug Code/DRG
                                       Inadequately controlled, poorly controlled,
                                       out of control are assigned to diabetes by
                                       type with hyperglycemia
Myocardial Infarction
                ICD-9 CM                                ICD-10 CM
Categories 410, 414, and 412              Categories I21 and I22
4th and 5th digit identify location and   I21- is used for NSTEMI and STEMI
episode of care
Acute is defined as symptoms lasting      I22- was created for subsequent MI
less than 8 weeks                         (occurring within 4 weeks of initial)
                                          Acute period changed to 4 weeks or
                                          less
                                          I22 has to be used with I21;
                                          sequencing depends on reason for
                                          admission

 In the event of an untreated or unaddressed MI prior to admission, physicians will
need to determine and document when this occurred. This is particularly important
               when addressing re‐infarctions or complication of AMI.

                                                                                      54
Pregnancy

           ICD-9 CM               ICD-10 CM
Categories 630-679    Categories O00-O9A
                      Code identifies trimester
                      Code identifies the number of
                      fetuses
                      Placeholders are often used in this
                      chapter




                                                            55
Pregnancy, Childbirth and Puerperium

 On pregnancy, childbirth and puerperium charts
  the episode of care (delivered, antepartum,
  postpartum) are no longer the axis of classification
  in assigning diagnosis codes.
 The trimester in which the condition occurred is
  now the driving factor.
   1st trimester less than 14 weeks
   2nd trimester 14 weeks to less than 28 weeks
   3rd trimester 28 weeks to delivery


                                                         56
Ulcers

 Ulcers (non pressure) documentation should
  state the deepest tissue layer exposed (i.e.
  fat layer, necrosis, necrosis of muscle or skin
  breakdown only)
 For pressure ulcers the site, laterality and
  severity are specified in a single code in ICD-
  10
 More specific codes for bilateral pressure
  ulcers of the same site
 Added new codes for head, sacral, and
  contiguous sites
                                                    57
Pressure Ulcers– What a Difference!

ICD-9 CM              ICD-10 CM

 9 location codes,    125 possible codes
  second code           showing more specific
  shows stages,         location as well as
                        depth
  15 codes total
                        Example: Pressure
                         ulcer of right lower
                         back, stage III



                                                58
Cerebral Infarctions

      Greater Specificity Required
       Specific artery involvement
          Vertebral artery
          Carotid artery
          Cerebellar artery
       tPA (rtPA) given in a different facility within 24 hours
       Glasgow Coma Scale
       Laterality




5
9
Trauma Documentation Requirements
   Assigned separately for each       Require laterality and specific
    injury                              location

   Have a 7th character               Cord injuries of the neck
    extension to identify the           require specific type and the
    encounter type, with “A” as         specific level of the cervical
    initial encounter and “D” for       vertebra involved
    subsequent encounter
                                        Internal Organ Lacerations/
   Lacerations reported as with                Contusions
    and without foreign body           Minor – length and depth –
                                        less than 1 cm spleen
   Puncture wounds are
    reported separately with and       Moderate – length and depth
    without foreign body                -1 to 3 cm spleen
   Infected lacerations are           Major – length and depth –
    reported as both a laceration       greater than 3 cm
    and a wound infection

                                                                          60
Fractures
            ICD-9 CM                            ICD-10 CM
Categories 800-829                  Default is displaced fracture
Fracture not indicated as open or   Fracture not indicated as open or
closed should be classified as      closed should be classified as
closed                              closed
Codes are organized by type of      Gustilo-Anderson classification for
injury and then by site             assigning the 7th character
                                    extension for open fractures
                                    Codes are organized by site and
                                    then by type
                                    Category M80 – non-traumatic
                                    fractures



                                                                        61
Hip and Knee Replacements

 Type of implant for hip replacements need
  to be documented (i.e. ceramic on
  ceramic, ceramic on polyethylene, metal
  on metal, metal on polyethylene)




                                              62
Mechanical Ventilation

 In ICD-10 mechanical ventilation is categorized by:
    less than 24 hrs,
    24 to 96 hrs and
    greater than 96 hrs.

 Length of stay assigned will more than likely be
  sequenced by number of hours on vent.




                                                        63
Underdosing
 New to ICD-10
 Combination codes exist that can identify a
  situation where a patient has taken less of a
  medication than prescribed, as well as the
  specific drug.
 The medical condition is sequenced first with the
  underdosing code listed as a secondary
  diagnosis.
 Intentional vs. unintentional
  Underdosing of insulin due to an insulin pump
   failure
Incision and Drainage

 Document the following:
   Site of drainage
   Type of approach (i.e. open, percutaneous,
    external)
   Note if a drainage device was left




                                                 65
PREPARING FOR CHALLENGES




                           66
Current Challenges

     Physician Documentation

     Education & Training

     Productivity

     Payer Readiness

     System Upgrades
Preparing for ICD-10 CM/PCS
   Establish Documentation Assessment Methodology
      Determine the full extent of documentation reviews that will be performed
       during the course of the ICD‐10 transition.
      Establish types of assessments/reviews
      Establish timelines for the performance of the documentation
       assessments
   Transitional documentation needs:
      Use of queries that use both ICD‐9‐CM terminology and ICD‐10
       terminology (MI time frames and capture of OB/pregnancy trimester
       information)
      Template queries that contain multiple choice selections should be
       cleansed to assure terminology that is obsolete in ICD‐10 (such as
       urosepsis) is removed.
      Cross‐coding of records in both ICD‐9‐CM and ICD‐10‐CM to allow
       coders and CDS staff to determine if documentation is sufficient and to
       allow appropriate training in coding
Preparing for ICD-10 CM/PCS

 Where will the results be disseminated?
    Senior leadership
    Service line meetings
    Senior Committee Meetings
    CDS and coding staffs meetings
 Utilize the assessment results
    Physician education materials and Pocket cards
    Educational presentations
 What will be the effect on current physician orders,
  protocols, etc?
What can you do to prepare?

                      Begin studying
                                       Begin learning
                          PCS
                                        about GEMs
                        definitions


      Learn about                                         Refresh
     the Structure,                                     knowledge of
     Organization,                                       biomedical
     and Features                                         sciences




Understand
the ICD-10
                               Next                            Learn the
                                                             fundamentals
                                                             of ICD-10 CM
 Final Rule
                               Steps                            and PCS
                                                                 system
Tips for Coders/CDI Specialists

 Explore available resources like the MLN (Medicare Learning
  Network) and CMS (Centers for Medicare and Medicaid Services) for
  links, tips, and frequently asked questions.
 Familiarize yourself with the new code set. The ICD-10 codes will
  allow for greater clinical details in describing conditions and a great
  test for any practice is to take some of your most common codes and
  using these tools determine the difference ICD-10 will make with that
  particular code.
 Become a “coach” for your providers and see if they are coding
  specific enough to allow for accuracy with the new set.
 Be knowledgeable in coding, anatomy, and physiology.
 Keep reminding everyone of these changes and help out where you
  can.
General Equivalence Maps
GEMs – General Equivalence Maps exist to translate data from
  ICD-9 to ICD-10 or vice versa
    Bi-directional
    Good for
      • Databases used for multiple year analyses
      • Trending
      • Research studies
      • Focusing on potential issues between 9 and 10
    A single ICD-9 code disease or procedure may now be represented
     by multiple ICD-10 codes
    Cannot arbitrarily pick an ICD-10 code
      • Might pick a code that does not represent complexity of service
         you are providing or patients that you are seeing (e.g. an
         “unspecified” ICD-10 code)– could result in underpayments
      • Might pick a code that overstates patient complexity or services
         provided
General Equivalence Mappings

Use the GEMs When…
 You are translating lists of codes, code tables, or other
  coded data
 You are converting a system or application containing ICD-9-
  CM codes
 You are creating a “one-to-one” applied mapping (aka
  crosswalk) between code sets that will be used in an
  ongoing way to translate records or other coded data
 You want to study the differences in meaning between the
  ICD-9-CM classification systems and the ICD-10-CM/PCS
  classification systems by looking at the GEMs entries for a
  given code or area of classification
AHA Coding Clinics


 Will they be published for ICD-10?

 Will ICD-9 be converted to ICD-10?
Maintaining Certification through AHIMA’s
 Begin earning ICD-10-CM/PCS specific CEUs during the
  period of 01/01/11 – 12/31/13
      CHPS – 1CEU
      CHDA – 6 CEUs
      RHIT – 6 CEUs
      RHIA – 6 CEUs
      CCS-P – 12 CEUs
      CCS – 18 CEUs
      CCA – 18 CEUs

  ****Note: Multiple credential-holders educate to the
            highest CEU requirement
Maintaining Certification through AAPC

 Testing 10/01/12 – 09/30/13
 Must pass proficiency to maintain AAPC
  certification (AHIMA has similar program)
 Online, timed test
 75 questions, open book
 May utilize any resources available
 $60 exam fee (take exam twice)
Training Considerations

Training Considerations      o WHO?
 Final Regulation states:     •   coders
     16 hours ICD-10-CM       •   billing/compliance
      (diagnosis)              •   physicians
     24 hours ICD-10-PCS      •   data users
      (procedures)
                             o WHAT?
     10 hours additional
                               •   diagnosis coding
      practice
                               •   procedure coding

 Total training =           o WHEN?
    50 hours (Inpatient       •   start now
     Coders)                 o HOW?
    26 hours (Outpatient      •   in-house programs
     Coders)                   •   AHIMA certified trainers
References and resources

   http://www.cms.hhs.gov/ICD10
   http://www.ahima.org/ICD10/
   www.contexomedia.com
   www.hcpro.com
   http://www.cdc.gov/nchs/icd/icd10cm.htm
   http://www.who.int/classifications/icd/en/
   Final Rule (CMS-0013)
    http://edocket.access.gpo.gov/2009/pdf/E9-
    743.pdf
For More Information Contact:


CSimmons2@Kforce.com
Thanks for Coming!

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ICD-10 Cortnie_Simmons

  • 1. Moving Towards ICD-10 What you don’t know will hurt you!
  • 2. Cortnie R. Simmons, MHA, RHIA, CCS Director of ICD-10 Program Kforce Healthcare Cortnie R. Simmons, MHA, RHIA, CCS is the Director if ICD-10 for Kforce Healthcare where she is responsible for implementing ICD-10 CM/PCS related technology and service offerings for healthcare payers and providers and oversees the rollout of ICD-10 CM/PCS training and education to more than 500 Kforce Consultants. Ms. Simmons has 11 years of HIM consulting and coding experience in healthcare. Ms. Simmons is a graduate of Florida A&M University’s Health Information Management program. She completed her Masters in Health Administration at University of Maryland University College and also has her certificate in Healthcare Informatics from St. Petersburg College. She has held various roles in HIM and coding with both hospital systems and healthcare vendors. She began her career as a coding consultant in a large consultant firm where she perfected her skills in ICD-9 CM and CPT coding as a coding auditor and CDI specialist. Ms. Simmons has also spent several years working for Hospital Corporation of America where she was responsible for coding and HIM support for several facilities, which included training and education, auditing, risk reduction, and results reporting. Ms. Simmons currently serves as the Florida Health Information Management Association Chair for ICD-10 as well as a member of the AHIMA Clinical Terminology and Classification Practice Council. She also is an adjunct instructor for a Coding and Healthcare Informatics program. Ms. Simmons has experience conducting educational presentations on ICD-9, CPT and ICD-10 to various organizations and healthcare facilities across the country including speaking engagements at AHIMA, NCHIMA, FHIMA, and other State Association meetings, workshops, and/or roundtables. In 2010, Ms. Simmons became an AHIMA Certified Train the Trainer for ICD-10 CM and ICD-10 PCS. She has authored several coding and compliance-related articles for AHIMA, HCPro and other publications on ICD-10 and other coding topics.
  • 3. Agenda  Brief “baseline” overview of ICD-10  Why is it important?  What is it?  Comprehensive Preparedness  Assessments and why they are important  Documentation Challenges in ICD-10 CM/PCS  Preparing for Challenges
  • 5. CMS Goals for ICD-10 CM/PCS  Measure quality, safety and efficacy of care  Reduce need for attachments to explain patient’s condition  Design payment systems and process claims for reimbursement  Conduct research, epidemiological studies and clinical trials  Set health policy  Operational and strategic planning  Design health care delivery systems  Monitor report utilization  Improve clinical, financial and administrative performance  Prevent and detect health care fraud and abuse  Track public health and health risks 4
  • 6. Myths vs. Facts MYTH FACT MYTH FACT • Unnecessarily • As with ICD-9- • The • The greater detailed CM, ICD-10- increased number of medical record CM/PCS codes number of codes in ICD- documentation should be based codes in ICD- 10-CM/PCS will be on medical 10-CM/PCS make it easier required when record will make the to find the ICD-10- documentation. new coding right code. CM/PCS is system implemented. impossible to use. 5
  • 7. Why is Preparing for ICD-10 Important?  ICD-10 is the biggest change to healthcare providers since the creation of Medicare in 1965  Implementing ICD-10 will impact every IT system, process and transaction that contains or uses a diagnosis or procedure code  The devotion of time and resources will be greater than that required for Y2K or MS-DRG readiness
  • 8. What Entities are Impacted?  Payers  Reimbursement systems  Contracts  Claim systems  Providers  Hospitals  Physicians  HHA’s, Rehabs, SNFs, LTACs  Clearinghouses, Vendors, Employers Source: American Hospital Association
  • 9. Who Needs to be Trained? Stakeholders L M H  Coders – inpatient and outpatient √  Physicians and Mid Levels √  Clinical documentation specialists √  Case management / UR √  Decision support √  IT professionals √  Patient access and PFS personnel √  Researchers (if applicable) √  Administration √ 8
  • 10. Educational Tiers/Levels  Staff that require familiarity & Tier 1- awareness of impact of the changes between the two code sets (e.g., Low physicians)  Staff that require a moderate Tier 2- understanding to interpret & use ICD‐10 CM/PCS ( e.g., quality Medium management, UR, compliance)  Staff that require a detailed or expert Tier 3- understanding to apply & interpret ICD‐10‐ CM/PCS (e.g., coders, coding High auditors, clinical documentation specialists)
  • 11. Education & Training Extensive Stakeholder Training will be required throughout the organization 700 5,434 Hours Total Hours: 15,554 600 9,224 Hours Total Count: 1,084 500 Number of Staff 400 300 200 100 896 Hours 0 Tier 1/ Low (457) Tier 2/Medium (608) Tier 3/High (19)
  • 12. Systems Requiring Assessment for ICD-10 Compliance  Accounting Systems  Medical necessity software  Clinical systems  Test-ordering systems  Physician practice management  Clearinghouse EDI systems systems  Medical record abstracting  Aggregate data reporting  Utilization management  Decision-support systems  Clinical protocols  Provider profiling systems  Payer claims adjudication systems  Billing systems  All Custom Reporting systems,  Disease management systems  Interface Engine coding,  Quality management  Data Extracts & Custom Data Bases  Case management  Clinical reminder systems  Encoding software  Performance-measurement systems  Registration and scheduling  All systems sending and receiving systems clinical information to/from external  Case-mix systems resources 11
  • 13. What Could Happen?  Failure to successfully implement could cause cash flow reductions and /or delays through:  Coding and billing backlogs (i.e. DNFB)  Increased claims “downgrades” and rejections  Payer contacts at risk due to poor quality ratings  Permanent loss in coder productivity (20 – 50%) increasing costs (Also consider coder cost premium near go live)  Substantial cost to remediate / replace IT systems
  • 14. Organizational Cost Projected Organizational Cost by Bed Size Bed Size Projected Organizational Cost 400+ $1,000,000 – 5,000,000 100 – 400 $500,000 – 1,500,000 <100 $100,000 – 250,000 American Society of Clinical Oncology 13
  • 15. 14
  • 16. Significant Increase in Clinical Granularity ICD-10-CM ICD-9 CM (Diagnosis) (Diagnosis) 5 Digits numeric 7 Alphanumeric >14,000 unique codes Characters >68,000 unique codes ICD-10-PCS (Procedure) ICD-9-CM (Procedure) 7 Alphanumeric 5 Digits Characters >4000 unique codes >72,000 unique codes 15
  • 17. ICD-9 CM vs. ICD-10 CM Similarities Differences • Index Abbreviations • 3 to 7 characters • Punctuations • First character alpha • Coding Conventions • Excludes 1 and Exclude • Include Notes/Inclusion 2 Notes • 21 Chapters • All Categories are 3 • Combination codes characters • Laterality • Guidelines (coding, • Episode of Care chapter specific) • Expanded codes • Trimester codes • Changes in timeframe
  • 18. ICD-9 CM vs. ICD-10 PCS Similarities Differences • Used for reporting • Codes are arranged inpatient services into tables and procedures • Codes contain 7 characters • Codes are alphanumeric • Root operations • Each character has a specific meaning 1 7
  • 19. One ICD-9 Code….. Multiple ICD-10 Codes  OSRB07Z  OSRB0KZ  OSRB0J7  OSRB0J8 8 1 5 1  OSRB0J6  OSRB0J5 Total Hip Replacement  OSRB0JZ  OSR907Z  OSR90KZ  OSR90J7  OSR90J8  OSR90J6  OSR90J5  OSR90JZ
  • 20. One ICD-9 Code….. Multiple ICD-10 Codes ICD-10-PCS  0H96X0Z Drainage of Back Skin with Drainage Device, External Approach  0H96XZZ Drainage of Back Skin, External Approach  Plus 264 other codes 8 6 0 4 specifying location (e.g. Left upper extremity, elbow, abd omen, genitalia, etc.), Other incision with depth (e.g. skin or subcutaneous tissue) drainage of skin and approach (e.g. external, open subcutaneous tissue , percutaneous, percu taneous endoscopic), and drainage device
  • 21. 5010 / ICD-10 Timeline Jan 1, 2009 Jan 1, 2010 Jan 1, 2011 Jan 1, 2012 Jan 1, 2013 Phase 1 Phase 2 Phase 3 Phase 4 Phase 1 Phase 2 Phase 3 Phase 4 • Organize steering • Conduct IS inventory • Outline specific tasks/monitor • Evaluate software committee • Assess vendor readiness timeline for completion upgrades • Select leader • Conduct staff • Review budget requirements • Review quality of • Develop meeting awareness sessions • Develop metrics and coded data schedule • Assess/plan for staff monitoring progress • Conduct additional • Identify required training needs • Routine reporting of progress staff training tasks/develop • Identify necessary tools towards completion • Reinforce physician timelines • Identify areas requiring • Implement changes to system documentation • Assign tasks/ operational/policy design/development training responsibilities changes • Test/validate of system changes • Assess case mix • Evaluate health plan • Conduct staff training impact contract implications • Conduct physician training/ • Budget planning address documentation gaps • Identify gaps in health record documentation • 5010 testing Source: American Hospital Association, HIPAA Code Set Rule: 20 ICD-10 Implementation, Executive Briefing Copyright © 2011 by American Hospital Association.
  • 23. Why are Many Providers not Prepared?  Management on overload. Focusing on more immediate priorities e.g. meaningful use, HIE, cost reduction, etc. Easy for management to think there is plenty of time to address ICD-10, “10/1/13 right?”  Most industry surveys find less than 10% of providers have started  Hospital management is too narrowly focused on coder training as the issue and not the training needs of others as well as the significant process and IT system changes that are required and financial planning matters
  • 24. Thoughts on Preparedness  Get organized – Form a Multi-disciplinary Steering Committee (consider a PMO)  Develop a comprehensive approach that includes Operations, IT and Finance  Develop a “Roadmap” of key projects and project owners that covers now through 2013  Think past October 2013 as there will be much to do after “go live”
  • 25. ICD-10 Program Roles Executive Management Sponsor Operations Steering Committee Program Management Office Team Team Team Team External Leader Leader Leader Leader Consultants
  • 26. Operations Steering Committee Members VP Compliance CIO Lead Coder HIS Director Case Management IT Director Director CDI Team Leader Controller Process Improvement Multi-Disciplinary Team for 280 Bed Hospital
  • 27. 280 Bed Hospital Work Streams and Projects Work Streams Individual Projects Operations 18 Information Technology 27 Finance 5 Total 50 Does not include 16 additional modules related to Meditech 6.0 Upgrade
  • 28. Implementation Hours by Quarter 9,000 8,000 7,000 6,000 5,000 4,000 PMO/PM Hrs 3,000 Total Hours 2,000 1,000 35,357 Total Hrs - Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 '11 '12 '12 '12 '12 '13 '13 '13 '13 * Does not include Meditech 6.0 implementation
  • 29. Implementation Cost/Hours by Work Stream External Cost Parkview Hours Work Incremental Cost Consulting (Consulting/Vendor (Hours – Salaried Stream (Parkview) Hours Staff) ) Finance $0 $0 0 63 Operation 1,040** $210,600 $588,810** 16,634 s +Fixed Cost IT $0 $431,300 2,724 8,140 PMO $0 $372,000 2,120 4,636 Totals $210,600 1,392,110 5,884 Hrs 29,473 Hrs $1,603,000 35,357 Hrs
  • 30. Budget by Quarter $350,000 $300,000 $1.603 Million $250,000 $200,000 $150,000 $100,000 $50,000 $0 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 '11 '12 '12 '12 '12 '13 '13 '13 '13 * Does not include Meditech 6.0 implementation
  • 31. Other Considerations  Parallel Coding  When?  What % of accounts and which accounts?  CDI Program  More Staff?  Internally  Staff Augmentation
  • 32. WHAT’S SO HARD ABOUT ICD-10? 31
  • 33. ICD-10 CM Code Structure ICD-9-CM ICD-10-CM  3-4 characters  3-7 characters  All characters are  1st character is alpha numeric (except E and V Codes)  2nd character is numeric  All codes have at least  All letters used except U 3 characters (digits)  Decimal after 1st 3 characters 32 32
  • 34. The Entire Code Structure Changes! Diagnosis Code: ICD-9-CM (3 – 5 numbers) 821.01 = Closed Fracture of shaft of femur ICD-10-CM (3 – 7 alpha/numeric characters) S72.344 = Displaced spiral fracture of shaft of right femur 33
  • 35. ICD-10 PCS Code Structure ICD-9 CM ICD-10 PCS  ICD-9-CM has 3-4  ICD-10-PCS has 7 characters characters  All characters are  Each can be either alpha numeric or numeric  All codes have at least  Numbers 0-9; letters A- 3 characters H, J-N, P-Z  Alpha characters are not case-sensitive  Each code must have 7 characters 34 34
  • 36. The Entire Code Structure Changes Procedure Code: ICD-9-CM (3 -4 numbers) 47.01 Laparoscopic appendectomy ICD-10-PCS (7 alphanumeric characters) ODTJ4ZZ Laparoscopic appendectomy 35
  • 37. ICD-10 PCS Coding Example  Posterior spinal fusion of the posterior column at L2-L4 levels with BAK cage, interbody fusion device, open
  • 38. ICD-10 PCS Coding Example (cont.) 0: MEDICAL AND SURGICAL S: LOWER JOINTS G: FUSION: Joining together portions of an articular body part rendering the articular body part immobile Body Part Approach Device Qualifier Character 4 Character 5 Character 6 Character 7 0 Lunbar Vertebral Joint 0 Open 3 Interbody Internal 0 Anterior Approach, Anterior 1 Lumbar Vertebral Joints, 2 3 Percutaneous Fixation Device Column or more 4 Percutaneous 4 Internal Fixation Device 1 Posterior Approach, Posterior 3 Lumbosacral Joint Endoscopic 7 Autologous Tissue Column Substitute J Posterior Approach, Anterior H Interbody Synthetic Column Substitute K Lateral Transverse Process J Synthetic Substitute Approach, Posterior Column K Nonautologous Tissue Substitute N Interbody Nonautologous Tissue Substitute Z No Device 5 Sacrococcygeal Joint 0 Open 4 Internal Fixation Device Z No Qualifier 6 Coccygeal Joint 3 Percutaneous 7 Autologous Tissue 7 Sacroiliac Joint, Right 4 Percutaneous Substitute 8 Sacroiliac Joint, Left Endoscopic J Synthetic Substitute K Nonautologous Tissue Substitute Z No Device 9 Hip Joint, Right 0 Open 4 Internal Fixation Device Z No Qualifier B Hip Joint, Left 3 Percutaneous 5 External Fixation Device C Knee Joint, Right 4 Percutaneous 7 Autologous Tissue D Knee Joint, Left Endoscopic Substitute F Ankle Joint, Right J Synthetic Substitute G Ankle Joint, Left K Nonautologous Tissue Subsitute Z No Device H Tarsal Joint, Right J Tarsal Joint, Left K Metatarsal-Tarsal Joint, Right L Metatarsal-Tarsal Joint, Left M Metatarsal-Phalangeal Joint, Right N Metatarsal-Phalangeal Joint, Left P Toe Phalangeal Joint, Right Q Toe Phalangeal Joint, Left
  • 39. ICD-10 PCS Example Answer 0 S G 1 0 3 1 Section: Body Root Body Approach: Device: Qualifier: Med/Surg System: Operation: Part: Open Interbody Posterior Lower Fusion Lumbar Internal Approach, Joints Vertebral Fixation Posterior Joints Device Column 38
  • 40. Polling Question Have you or your facility participated in any coding or documentation assessments to prepare you for ICD-10?  Yes  No  No but they are in the plans
  • 41. Assessments – Are they Important?  Coding Assessments  Assess current knowledge Anatomy, Physiology, Pathophysiology, and Terminology  Determine areas that need additional focus  Clinical Documentation Assessments  Determine the full extent of documentation reviews that will be performed during the course of the ICD‐10 transition.  Operational Assessments  Determine who is affected by ICD-10 and what education is needed  IT Technology Assessments  Determine what software/hardware upgrades will be necessary
  • 42. Coding Assessment Results Results by Category 76.00% 73.76% 74.00% 72.00% 70.00% 69.64% 68.00% 67.27% 66.00% 64.00% 65.81% 62.00% 60.00% A&P Terminology Pathophysiology Overall
  • 43. Coding Assessment Results Results by Credential 72.00% 70.55% 70.00% 69.38% 68.00% 66.00% 64.00% 62.00% 60.92% 60.00% 58.00% 56.00% CCS/CCS-P RHIA/RHIT CPC/CPC-H
  • 44. Documentation Assessments  Quality clinical documentation is a key factor in reporting accuracy & ICD-10-CM/PCS code assignment. Documentation assessments will provide insight into how ICD-9-CM codes will map to ICD-10-CM/PCS & how changes will affect your current high-volume/dollar cases.  Assess the current level of specificity & quality of physician clinical documentation practices  Review top diagnosis codes, procedure codes &/or MS- DRGs.
  • 45. Documentation Assessments  Determine how frequently unspecified &/or non-descriptive codes were used in the current ICD-9 system.  Determine if the documentation required to appropriately assign diagnosis & procedure codes in ICD-10-CM/PCS is present in the medical records reviewed.  Findings provide recommendations for documentation improvement and assist in designing the physician education program for your facility &/or organization.
  • 46. Operational Assessments for Education & Training Stakeholder Training Count Hours Unemployed Physician Office Staff 399 4,389 Other Staff 320 6,655 (Admissions, Registration, Nursing, e tc.) Unemployed Physicians 266 2,926 Employed Physicians 38 418 IT 24 72 Hospitalists 18 198 Coders 16 800 Clinical Documentation Improvement 3 96 Total 1,084 15,554
  • 47. Technology Assessments IT Assessment Identified gaps in overall ICD-10 product/system readiness. 27 products/systems impacted by ICD-10 with significant implementation overlap requiring careful critical path & resource management • Product Readiness represents the state of IT readiness to implement. Out of 100 IT products used at Product Readiness Parkview, 27 products identified as ICD-10 impacted • Assessed / Analyzed vendor readiness based upon Vendor Readiness products impacted • Two major clusters observed – cluster/dependencies Roadmap & Budget within groups of products & clusters around Meditech Planning upgrade
  • 48. Polling Question  What do you believe the hardest transition to ICD-10 will be?  Supporting documentation  Understanding the ICD-10 codes  ICD-10 code and guideline changes
  • 50. A Few Documentation Challenges  Diabetes Mellitus  AMI  Pregnancy  Cerebral Infarctions  Injuries  Fractures  Respiratory/Vents  Drug Underdosing  ICD-10 PCS
  • 51. New Documentation Requirements for ICD-10 Changes in Combination Laterality Timeframes Codes Inclusion of Greater Episode of trimesters in Specificity Care OB Codes 50
  • 52. There are More Codes and More Detail Unstable Angina ICD-9-CM – 1 CODE ICD-10-CM - 9 CODES  411.1 Intermediate Coronary  I20.0 Unstable Angina Syndrome, including  I25.700 Atherosclerosis of coronary Unstable Angina artery bypass graft(s), unspecified with unstable angina pectoris  I25.710 Atherosclerosis of autologous vein coronary artery bypass graft(s) with unstable angina pectoris  I25.720 Atherosclerosis of autologous artery coronary bypass graft(s) with unstable angina pectoris  I25.730 Atherosclerosis of nonautologous biological coronary artery bypass graft(s) with unstable angina pectoris 51
  • 53. There are More Codes and More Detail Acute Bronchitis ICD-9-CM – 1 CODE ICD-10-CM - 9 CODES  466.0 Acute Bronchitis  J20.0 Acute bronchitis due to Mycoplasma pneumoniae  J20.1 Acute bronchitis due to streptococcus  J20.3 Acute bronchitis due to coxsackievirus  J20.4 Acute bronchitis due to parainfluenza virus  J20.5 Acute bronchitis due to respiratory syncytial virus  J20.6 Acute bronchitis due to rhinovirus  J20.7 Acute bronchitis due to echovirus  J20.8 Acute bronchitis due to other specified organisms  J20.9 Acute bronchitis, unspecified 52
  • 54. Diabetes Mellitus ICD-9 CM ICD-10 CM Categories 249-250 (59 Codes) Categories E08-E13 (200+ Codes) 4th and 5th digit identify Combination codes used to identify manifestation, complication, or type manifestation and complication Additional code for manifestation Type of diabetes is separated by categories in ICD-10 (E10 Type 1, E11 Type 2) Additional code for insulin Z79.4 used for long term insulin use dependency V58.67 Drug induced goes to Drug Code/DRG Inadequately controlled, poorly controlled, out of control are assigned to diabetes by type with hyperglycemia
  • 55. Myocardial Infarction ICD-9 CM ICD-10 CM Categories 410, 414, and 412 Categories I21 and I22 4th and 5th digit identify location and I21- is used for NSTEMI and STEMI episode of care Acute is defined as symptoms lasting I22- was created for subsequent MI less than 8 weeks (occurring within 4 weeks of initial) Acute period changed to 4 weeks or less I22 has to be used with I21; sequencing depends on reason for admission In the event of an untreated or unaddressed MI prior to admission, physicians will need to determine and document when this occurred. This is particularly important when addressing re‐infarctions or complication of AMI. 54
  • 56. Pregnancy ICD-9 CM ICD-10 CM Categories 630-679 Categories O00-O9A Code identifies trimester Code identifies the number of fetuses Placeholders are often used in this chapter 55
  • 57. Pregnancy, Childbirth and Puerperium  On pregnancy, childbirth and puerperium charts the episode of care (delivered, antepartum, postpartum) are no longer the axis of classification in assigning diagnosis codes.  The trimester in which the condition occurred is now the driving factor. 1st trimester less than 14 weeks 2nd trimester 14 weeks to less than 28 weeks 3rd trimester 28 weeks to delivery 56
  • 58. Ulcers  Ulcers (non pressure) documentation should state the deepest tissue layer exposed (i.e. fat layer, necrosis, necrosis of muscle or skin breakdown only)  For pressure ulcers the site, laterality and severity are specified in a single code in ICD- 10  More specific codes for bilateral pressure ulcers of the same site  Added new codes for head, sacral, and contiguous sites 57
  • 59. Pressure Ulcers– What a Difference! ICD-9 CM ICD-10 CM  9 location codes,  125 possible codes second code showing more specific shows stages, location as well as depth 15 codes total Example: Pressure ulcer of right lower back, stage III 58
  • 60. Cerebral Infarctions Greater Specificity Required  Specific artery involvement  Vertebral artery  Carotid artery  Cerebellar artery  tPA (rtPA) given in a different facility within 24 hours  Glasgow Coma Scale  Laterality 5 9
  • 61. Trauma Documentation Requirements  Assigned separately for each  Require laterality and specific injury location  Have a 7th character  Cord injuries of the neck extension to identify the require specific type and the encounter type, with “A” as specific level of the cervical initial encounter and “D” for vertebra involved subsequent encounter  Internal Organ Lacerations/  Lacerations reported as with Contusions and without foreign body  Minor – length and depth – less than 1 cm spleen  Puncture wounds are reported separately with and  Moderate – length and depth without foreign body -1 to 3 cm spleen  Infected lacerations are  Major – length and depth – reported as both a laceration greater than 3 cm and a wound infection 60
  • 62. Fractures ICD-9 CM ICD-10 CM Categories 800-829 Default is displaced fracture Fracture not indicated as open or Fracture not indicated as open or closed should be classified as closed should be classified as closed closed Codes are organized by type of Gustilo-Anderson classification for injury and then by site assigning the 7th character extension for open fractures Codes are organized by site and then by type Category M80 – non-traumatic fractures 61
  • 63. Hip and Knee Replacements  Type of implant for hip replacements need to be documented (i.e. ceramic on ceramic, ceramic on polyethylene, metal on metal, metal on polyethylene) 62
  • 64. Mechanical Ventilation  In ICD-10 mechanical ventilation is categorized by:  less than 24 hrs,  24 to 96 hrs and  greater than 96 hrs.  Length of stay assigned will more than likely be sequenced by number of hours on vent. 63
  • 65. Underdosing  New to ICD-10  Combination codes exist that can identify a situation where a patient has taken less of a medication than prescribed, as well as the specific drug.  The medical condition is sequenced first with the underdosing code listed as a secondary diagnosis.  Intentional vs. unintentional Underdosing of insulin due to an insulin pump failure
  • 66. Incision and Drainage  Document the following: Site of drainage Type of approach (i.e. open, percutaneous, external) Note if a drainage device was left 65
  • 68. Current Challenges  Physician Documentation  Education & Training  Productivity  Payer Readiness  System Upgrades
  • 69. Preparing for ICD-10 CM/PCS  Establish Documentation Assessment Methodology  Determine the full extent of documentation reviews that will be performed during the course of the ICD‐10 transition.  Establish types of assessments/reviews  Establish timelines for the performance of the documentation assessments  Transitional documentation needs:  Use of queries that use both ICD‐9‐CM terminology and ICD‐10 terminology (MI time frames and capture of OB/pregnancy trimester information)  Template queries that contain multiple choice selections should be cleansed to assure terminology that is obsolete in ICD‐10 (such as urosepsis) is removed.  Cross‐coding of records in both ICD‐9‐CM and ICD‐10‐CM to allow coders and CDS staff to determine if documentation is sufficient and to allow appropriate training in coding
  • 70. Preparing for ICD-10 CM/PCS  Where will the results be disseminated?  Senior leadership  Service line meetings  Senior Committee Meetings  CDS and coding staffs meetings  Utilize the assessment results  Physician education materials and Pocket cards  Educational presentations  What will be the effect on current physician orders, protocols, etc?
  • 71. What can you do to prepare? Begin studying Begin learning PCS about GEMs definitions Learn about Refresh the Structure, knowledge of Organization, biomedical and Features sciences Understand the ICD-10 Next Learn the fundamentals of ICD-10 CM Final Rule Steps and PCS system
  • 72. Tips for Coders/CDI Specialists  Explore available resources like the MLN (Medicare Learning Network) and CMS (Centers for Medicare and Medicaid Services) for links, tips, and frequently asked questions.  Familiarize yourself with the new code set. The ICD-10 codes will allow for greater clinical details in describing conditions and a great test for any practice is to take some of your most common codes and using these tools determine the difference ICD-10 will make with that particular code.  Become a “coach” for your providers and see if they are coding specific enough to allow for accuracy with the new set.  Be knowledgeable in coding, anatomy, and physiology.  Keep reminding everyone of these changes and help out where you can.
  • 73. General Equivalence Maps GEMs – General Equivalence Maps exist to translate data from ICD-9 to ICD-10 or vice versa  Bi-directional  Good for • Databases used for multiple year analyses • Trending • Research studies • Focusing on potential issues between 9 and 10  A single ICD-9 code disease or procedure may now be represented by multiple ICD-10 codes  Cannot arbitrarily pick an ICD-10 code • Might pick a code that does not represent complexity of service you are providing or patients that you are seeing (e.g. an “unspecified” ICD-10 code)– could result in underpayments • Might pick a code that overstates patient complexity or services provided
  • 74. General Equivalence Mappings Use the GEMs When…  You are translating lists of codes, code tables, or other coded data  You are converting a system or application containing ICD-9- CM codes  You are creating a “one-to-one” applied mapping (aka crosswalk) between code sets that will be used in an ongoing way to translate records or other coded data  You want to study the differences in meaning between the ICD-9-CM classification systems and the ICD-10-CM/PCS classification systems by looking at the GEMs entries for a given code or area of classification
  • 75. AHA Coding Clinics  Will they be published for ICD-10?  Will ICD-9 be converted to ICD-10?
  • 76. Maintaining Certification through AHIMA’s  Begin earning ICD-10-CM/PCS specific CEUs during the period of 01/01/11 – 12/31/13 CHPS – 1CEU CHDA – 6 CEUs RHIT – 6 CEUs RHIA – 6 CEUs CCS-P – 12 CEUs CCS – 18 CEUs CCA – 18 CEUs ****Note: Multiple credential-holders educate to the highest CEU requirement
  • 77. Maintaining Certification through AAPC  Testing 10/01/12 – 09/30/13  Must pass proficiency to maintain AAPC certification (AHIMA has similar program)  Online, timed test  75 questions, open book  May utilize any resources available  $60 exam fee (take exam twice)
  • 78. Training Considerations Training Considerations o WHO?  Final Regulation states: • coders  16 hours ICD-10-CM • billing/compliance (diagnosis) • physicians  24 hours ICD-10-PCS • data users (procedures) o WHAT?  10 hours additional • diagnosis coding practice • procedure coding  Total training = o WHEN?  50 hours (Inpatient • start now Coders) o HOW?  26 hours (Outpatient • in-house programs Coders) • AHIMA certified trainers
  • 79. References and resources  http://www.cms.hhs.gov/ICD10  http://www.ahima.org/ICD10/  www.contexomedia.com  www.hcpro.com  http://www.cdc.gov/nchs/icd/icd10cm.htm  http://www.who.int/classifications/icd/en/  Final Rule (CMS-0013) http://edocket.access.gpo.gov/2009/pdf/E9- 743.pdf
  • 80. For More Information Contact: CSimmons2@Kforce.com

Notes de l'éditeur

  1. Just as an increase in the number of words in a dictionary doesn’t make it more difficult to use, the greater number of codes in ICD-10-CM/PCS doesn’t necessarily make it more complex to use. In fact with the greater level of specificity it should make it easier.
  2. Interviewed 20 departments….Reviewed roles and responsibilities
  3. So no a lot of us have seen and or read about the differences in ICD-10 from ICD-9 but lets take a second to review these. 17 Chp in ICD-9 vs 21 in ICD-10
  4. So we have talked about the differences and similarities in ICDCM but now lets examine ICD10PCS
  5. Doesn’t differentiate between skin or subcutaneous tissueDoesn’t specify site (e.g. scalp, left arm, buttock, abdomen)
  6. Add chart, training hours by quarter
  7. Add chart, training hours by quarter
  8. Chart, budget dollars by quarter and in total
  9. SoWhats so hard about ICD-10? I wanted to take today and tomorrow to discuss some of the areas that I beliieve to be challenges for ICD-10. Before we get into detail lets talk a little bit about the sturcture of the codes.
  10. The ICD-9 codes have are semi easy to remember- any coder that has been coding for even a little while has memorized several codes. In fact I as 10 year old coder think in codes. When someone tells me they have hypertension I immediately think 401.9 or CHF 428.0 or Respiratory Failure 518.81 or even Non-Compliance V15.81. License plate story!!!! Don’t ask me any of these in ICD-10! However, I will teach you all one code- The Code for Hypertension…..Any guesses? I10
  11. Looking at an example in ICD-9 of Closed Fracture of the shaft of the femur we see that the code is 821.01…. Easy to remember. In ICD-10 however the same codes goes to S72.344. There is also additional detail provided to idetnify the type of fracture as well as the location or laterality of the fracture
  12. In the ICD-10 PCS example we see even bigger changes. The code many of know for Lap Appendectomy 47.01 is now coded to ODTJ4ZZ. As you can see all characters are used and all charters identify the story of this code when you dive in deeper. One of the interesting things about PCS is that order in which the code is devised is completely different from what we know in ICD-9. We essentially build a code in ICD-10 PCS based on the documentation. Lets look at an example of this
  13. So here is an example of The procedure Posterior spinal fusion of the posterior column at L2-L4 levels with BAK cage, interbody fusion device, open. Using your ICD-10 PCS code book you would locate the first 3 characters of the code by using the root operation as well as the body system . So we know by reviewing this procedure that the root operation is a fusion and the body system is located in the lower joints for the Lumbar area. If we had a code book in front of us right now we would be able to determine our first 3 characters are OSG.
  14. After locating OSG in the index of the PCS book you can then locate the table for OSG in the back of the PCS book. You can see on this screen that I have provided an exmaple of this. OSG is located at the top of the table. From here you are building the code based on the documentations in the medical record. By our example description we know that the body part involved the lunbarveretbral joints at L2-L4. We also know that the procedure is open with an interbody in internal fixation device, and of the posterior column. You can see on the slide that I have circled all of the characters for you. It is important to note when building your code you always build the code to the right in the same row, For Example you would not have choosen Z no qualifier on row 2 because you started in the 1st row. Another important note and advantage of ICD-10 PCS is that once you know your root operation and body system you can go directly to the table in the back of the book to build the code. So you may not have memorized the whole code but if you know the first 3 characters you can go directly to the table. Lets look at the final code.0SG1031
  15. Here is the answer. As you can see each character tells you a story……..
  16. I am not going to turn it to Jessica for a polling question. Jessica………..
  17. So how important are assessments? As Jessica is compiling the results lets talk a little about this. There are number of assessments that are of assistance in preparing for ICD-10. Coding Assessment, Doc Assessment. Operational Assessments, and IT Assessments. I wanted to talk a little about the importance each of these and provide you some examples. Coding Assessments will assist with determing the Familiarity with anatomy and medical terminology will help with selecting the correct root operations and body parts in ICD-10 PCS. Clin Doc Assessments can look at the current program to ensure that it is effective as well as what deficencies exist for the docuementation needed in ICD-10. Operational assessemtn can help to determine who is affected by ICD-10 and what eedcuatipn is needed. Who currently uses ICD-9 codes, how, and to what extent do they need to be prepared for ICD-10. And IT assessment can help determine what software and hardware updgrades are necessary of ICD-10; what systems are affected; where are the vendors on the being ready?Jessica, can you share the assessment results with us?Now lets look at some examples and talk about these more in detail
  18. This slide indicates the overall assessment results of 500 coding professionals that have taken an ICD-10 assessment. The assessment is centered around A&amp;P , term and patho. As you can see the overall score is at about 67% for 500 people and from a categorialpersspecitve A&amp;P was the area in which most coders struggeled. They were given 100 questions aournd these areas and 1 hour to complete all questions. The hour was timed in order to guage their general knowledge on these elements. Lets look at the next slide for additional breakbown
  19. This slide show results by credential. Interestingly the RHIA/RHIT credentialed professionals did better than CCS and CPC credetnailed professionals. All 500 people that took the assessment had one or more of the 6 credentials.
  20. Doc Assessments are a key factor in preparing for ICD-10. Coders can be trained and ready but the documentaion must be supportive of their code assignment. Mu suggestion is to review……I would also suggest possbily doing more than one of these during the education and training stages of ICD-10. These can be done internally by Coding or CDI staff or outsourced.
  21. Doc Assessments are a key factor in preparing for ICD-10. Coders can be trained and ready but the documentaion must be supportive of their code assignment. Mu suggestion is to review……I would also suggest possbily doing more than one of these during the education and training stages of ICD-10. These can be done internally by Coding or CDI staff or outsourced.
  22. I wanted to give you an example the importance of understaind the operrations of the organizaiton. This is an example of the number of people determined to potentailly need education in at 250 bed facility. You can see the number of people and the associated recommeded hours to prepare these people for ICD-10
  23. This is also an example of the outcomes from a IT assessment. For the 250 bed faciltiy it was determined the 27 prociducts or systems were impacted by ICD-10. Prior to the assessment the facility thought only 12 were impacted. You can see also that vendor readiness was assessed and analyzed based on the identifed systems.
  24. I will turn it over to Jessica now for another polling quesitons.
  25. Why are we waiting for the Poll results lets talk a little about the documenation challenges for ICD-10?
  26. ICD‐10 will require more detailed information than ICD‐9‐CM to select the most accurate code. Physicians do not always provide this level of detail and CDCI™ programs do not query all payers and all diagnoses In some cases this lack of detail will negatively impact DRG assignment. I wanted to disucss some of the areas where major changes can be seen. These being…………… and ICD-10 PCS the entire system. Before we move on Jessica do we have the poll results?
  27. Moving to ICD-10 is expected to impact all physicians. Due to the increased number of codes, the change in the number of characters per code, and increased code specificity, this transition will require significant planning, training, software/system upgrades/replacements, updating superbills/charge tickets as well as other necessary investments.
  28. So lets look at a couple of quick examples. Here we have USA or Unstable Angina. As a coder we know this code as 411.1. In ICD-10 there are 9 codes to indicate USA. You can see that each code as a different meaining unlike ICd-9
  29. Here is also an example of 466.0
  30. Lets talk about Diabetes…..
  31. Lets talk about Mi
  32. In instances when a patient is admitted to a hospital for complications of pregnancy during one trimester and remains in the hospital into a subsequent trimester, the trimester character for the antepartum complication code should be assigned on the basis of the trimester when the complication developed, not the trimester of the discharge. oIf the condition developed prior to the current admission/encounter or represents a pre‐existing condition, the trimester character for the trimester at the time of the admission/encounter should be assigned.
  33. This gives an idea of why more documentation is required.
  34. Some additional code comparisons for fractures include the following:Index main term in ICD-9 = Reduction/ ICD-10 root operation is RepositionIn ICD-9One code includes both radius and ulna/ICD-10 radius and ulna are classified separatelyLaterality is not specified in ICD-9/ Body Part (Character 4) indicates lateralityAdditional documentation from physicians would include: site of reduction, including laterality; approach and specific type of internal fixation device
  35. 4 charts were reviewed (3 knee, 1 hip)Hip replacement lacked type of synthetic material used (i.e. ceramic, polyethylene or metal)
  36. In ICD-9 mechanical ventilation was categorized by less than 96 hours and greater than 96 hours. In ICD-10 mechanical ventilation is categorized by less than 24 hours, 24 to 96 hours and greater than 96 hours.
  37. Undersoding is new to ICD-10. This applies with a pattient………
  38. Why are we waiting for the Poll results lets talk a little about the documenation challenges for ICD-10?
  39. So we know there are challenges with ICD-10Productivity- there will be some loss. Some facilities are trying to lessen this blow with parallel coding before October 2013
  40. So just a couple of tips to prepare for ICD-10 C and PCS
  41. Understand the ICD-1Qfinal rule and itsimplications to your coding position.2. learn about the structure, organization,and unique features of ICD-1Q-CM andICD-1Q-PCS.3. Use assessment tools to identifyareas of strength/weakness in thebiomedical sciences (e.Jj., anatomy andpathOphysiOlogy).4. Review and refresh knowledge ofbiomedical sciences as needed basedon the assessment results.5. Begin studying ICD-1Q-PCSdefinitions(root operations and approaches).6. Begin learning about the generalequivalence mappings (GEMs) betweenBegin learning about the generalequivalence mappings (GEMs) betweenICD-9-CM, ICD-1Q-CM, and ICD-1Q-PCS.Seund Halfoj 2011 tkr~ 20121. ReView code structure and CodingIcCoDn-VJeDnt-iPonCsS. for ICD- J D-CM and2. Learn the fundamentals of thelCD-I D-CM and ICD-) D-PCS systems.3. Analyze and practice applying theGICUDid-)elinQe-sC.M and lCD-I D-PCS Coding4. Continue to study ICD&gt;.1D-PCS definitions(memorize the definitions of approachesand root operations).5. COlltinue to review and refr~shknOWledge of anatomY&apos;andphYSiology concepts. ~Explore available resources like the MLN (Medicare Learning Network) and CMS (Centers for Medicare and Medicaid Services) for links, tips, and frequently asked questions.Familiarize yourself with the new code set. The ICD-10 codes will allow for greater clinical details in describing conditions and a great test for any practice is to take some of your most common codes and using these tools determine the difference ICD-10 will make with that particular code.Become a “coach” for your providers and see if they are coding specific enough to allow for accuracy with the new set.Hone all your skills. Be knowledgeable in coding, anatomy, and physiology.Keep reminding everyone of these changes and help out where you can.
  42. A couple of tips for coders and cdi to prepare for ICD-10 as well.Now I will turn it over to Jessica for questions.
  43. GEMs- or General Equivalence Mapping are going to be imperative with the ICD-10 change. There are opportunities for us to get into analysis at facilities. Physicians and facilities can determine what codes they utilize the most (based on the diagnosis and procedures that they perform) to determine what codes ICD-10 codes map to the ICD-9 codes.
  44. ICD-9 Coding Clinics have been around since 1984. The AHA will be publishing the coding clinic for ICD-10 CM and PCS however there are no plans to translate the previous issues to ICD-10
  45. Regulations stated that a total of 50 hours are needed for training and education on ICD-10. Broken down into Who, what, when and how?