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September 30, 2013
DCSPL Customers
2
Distribution
3
Manufacturing (1 of 2)
4
Manufacturing (2 of 2)
5
Professional Services
6
Retail
7
Other Industries (1 of 2)
8
Other Industries (2 of 2)
9
(1 of 2)

Area

Asia Pacific

Canada

Germany

Brother International (M) Sdn Bhd

Consulting4IT

Express Glass

Hans Ploenes GmbH

Calgary Real Estate Board

Becker Korea

2G

Sitka Surfboards

Focus Point Vision Care
JP Nelson
Kaira Technologies

Central & Eastern Europe

Koppers

CATA

Korloy

headOn Communication

Kureha

Top Finance

Miriam College
India

Cera Sanitaryware Limited
The Federation of Indian
Chambers of Commerce and
Industry [FICCI]
KOB Medical Textiles
Madison World

Mundipharma
ODEL
Rentokil Initial Asia Pacific
Rustan Coffee
St. Joseph Fish Brokerage
Turi Foods
Xpress Holdings

Relaxo Footwear Limited

10
(2 of 2)

Area

Western Europe
United Kingdom

Ahmad Tea
Birlea Furniture
Gieves & Hawkes
Poupart

Billund Airport
Dixie

North Sea Group
Unwire

Slainte Healthcare

Stephens & George Print Group
United States

Videojet Technologies

All For Kidz

American Orthodontics
Bradshaw Group

Middle East & Africa

Central Bucks School District

Al Maha Petroleum
Products Company

D'Arrigo Brothers Company of
Massachusetts

Osho

Dutch Farms

Ramani Geosystems

Pacific Torque

Turnall Holdings

Print Management Partners
Quint Wellington Redwood
Stonewall Kitchen
Talking Rain

11
Business
Challenge

Solution

Results /
Benefits

Cera wanted to replace
its numerous
standalone systems that
made access to up-todate business
information difficult;
which meant business
operations were
inefficient.

With the help of
CorporateServe
Solutions, a Microsoft
Gold Certified
partner, Cera
implemented Microsoft
Dynamics™ NAV 2009
for its
flexibility, price, support,
and customization.

Improves quality
of service
Increases visibility
into business
Provides greater
efficiency
Enables faster report
generation
Accelerates forecasting

View the Case Study
12
Business
Challenge

Solution

Results /
Benefits

FICCI faced
cumbersome and timeconsuming manual
processes. To enter or
extract data from Tally
and generate reports in
Microsoft Office Excel
took hours and
sometimes additional
work force.

With the help of Team
Computers, Microsoft®
Gold Certified
Partner, FICCI deployed
Microsoft Dynamics®
NAV 2009.

ROI in 35 months
Increases productivity
by 30 percent
Improves decision
making with increased
visibility
Saves 40 percent
person-hours with
dynamic reporting
Reduces accounting and
auditing cost

View the Case Study
13
Company
Overview

Solution

Results

A pioneer in medical
textiles, KOB Medical
Textiles Private Limited,
incorporated in 1998 in
Coimbatore, Tamil
Nadu, operates as a
supply base for high
quality medical textile
products to European
markets and the Indian
subcontinent.

The company outgrew
its initial Microsoft
Dynamics NAV 4.0
solution and deployed a
more technologically
collaborative
environment

Weight based reporting
improves inventory
accuracy by 100 percent

.

Shortens production
cycle time by 20 percent
Decentralized model
allows better resource
utilization
Enhances performance
by 70 percent

View the Case Study
14
Company
Overview

Solution

Results

By 2007, Osho
Chemicals' success was
generating challenges
with the potential to
hinder growth. The time
taken from receipt of an
order to delivery was
increasing and could
take up to three weeks a problem since farmers
often needed the
products immediately.

Microsoft Dynamics
NAV 2009

Greater insight into
exactly what is being
used in the manufacture
of their products
Virtual elimination of
P.O. mistakes
Increased agility
Ease of use

View the Case Study
15
Business
Challenge

Solution

Results /
Benefits

The IT infrastructure at
Relaxo did not support
Point of Sales (PoS) and
store management.
Manual data
consolidation of sales
and inventory data from
all the stores at head
office was a timeconsuming process.

With the help of Trisoft
Systems, Microsoft®
Gold Certified
Partner, Relaxo deployed
LS Retail built on
Microsoft Dynamics
NAV 2009 to streamline
operations and ensure
success of its retail
operations.

Simplifies sales and
stock processing
Allows control over
stores
Monitors gross sales
profitability
Facilitates instant
business overview

View the Case Study
16
17

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DCSPL Customers Report September 2013/TITLE

  • 10. (1 of 2) Area Asia Pacific Canada Germany Brother International (M) Sdn Bhd Consulting4IT Express Glass Hans Ploenes GmbH Calgary Real Estate Board Becker Korea 2G Sitka Surfboards Focus Point Vision Care JP Nelson Kaira Technologies Central & Eastern Europe Koppers CATA Korloy headOn Communication Kureha Top Finance Miriam College India Cera Sanitaryware Limited The Federation of Indian Chambers of Commerce and Industry [FICCI] KOB Medical Textiles Madison World Mundipharma ODEL Rentokil Initial Asia Pacific Rustan Coffee St. Joseph Fish Brokerage Turi Foods Xpress Holdings Relaxo Footwear Limited 10
  • 11. (2 of 2) Area Western Europe United Kingdom Ahmad Tea Birlea Furniture Gieves & Hawkes Poupart Billund Airport Dixie North Sea Group Unwire Slainte Healthcare Stephens & George Print Group United States Videojet Technologies All For Kidz American Orthodontics Bradshaw Group Middle East & Africa Central Bucks School District Al Maha Petroleum Products Company D'Arrigo Brothers Company of Massachusetts Osho Dutch Farms Ramani Geosystems Pacific Torque Turnall Holdings Print Management Partners Quint Wellington Redwood Stonewall Kitchen Talking Rain 11
  • 12. Business Challenge Solution Results / Benefits Cera wanted to replace its numerous standalone systems that made access to up-todate business information difficult; which meant business operations were inefficient. With the help of CorporateServe Solutions, a Microsoft Gold Certified partner, Cera implemented Microsoft Dynamics™ NAV 2009 for its flexibility, price, support, and customization. Improves quality of service Increases visibility into business Provides greater efficiency Enables faster report generation Accelerates forecasting View the Case Study 12
  • 13. Business Challenge Solution Results / Benefits FICCI faced cumbersome and timeconsuming manual processes. To enter or extract data from Tally and generate reports in Microsoft Office Excel took hours and sometimes additional work force. With the help of Team Computers, Microsoft® Gold Certified Partner, FICCI deployed Microsoft Dynamics® NAV 2009. ROI in 35 months Increases productivity by 30 percent Improves decision making with increased visibility Saves 40 percent person-hours with dynamic reporting Reduces accounting and auditing cost View the Case Study 13
  • 14. Company Overview Solution Results A pioneer in medical textiles, KOB Medical Textiles Private Limited, incorporated in 1998 in Coimbatore, Tamil Nadu, operates as a supply base for high quality medical textile products to European markets and the Indian subcontinent. The company outgrew its initial Microsoft Dynamics NAV 4.0 solution and deployed a more technologically collaborative environment Weight based reporting improves inventory accuracy by 100 percent . Shortens production cycle time by 20 percent Decentralized model allows better resource utilization Enhances performance by 70 percent View the Case Study 14
  • 15. Company Overview Solution Results By 2007, Osho Chemicals' success was generating challenges with the potential to hinder growth. The time taken from receipt of an order to delivery was increasing and could take up to three weeks a problem since farmers often needed the products immediately. Microsoft Dynamics NAV 2009 Greater insight into exactly what is being used in the manufacture of their products Virtual elimination of P.O. mistakes Increased agility Ease of use View the Case Study 15
  • 16. Business Challenge Solution Results / Benefits The IT infrastructure at Relaxo did not support Point of Sales (PoS) and store management. Manual data consolidation of sales and inventory data from all the stores at head office was a timeconsuming process. With the help of Trisoft Systems, Microsoft® Gold Certified Partner, Relaxo deployed LS Retail built on Microsoft Dynamics NAV 2009 to streamline operations and ensure success of its retail operations. Simplifies sales and stock processing Allows control over stores Monitors gross sales profitability Facilitates instant business overview View the Case Study 16
  • 17. 17

Notes de l'éditeur

  1. Link to full case study:http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000009144SUMMARY:Cera Sanitaryware, one of the pioneers in the sanitaryware segment in India, had an IT infrastructure made up of disparate systems. This made it difficult for employees to access real-time business data, which they needed to operate effectively. Wanting to take advantage of a fully integrated system, Cera teamed with Microsoft® Gold Certified Partner CorporateServe Solutions to implement a Microsoft Dynamics™ NAV 2009 solution. The new system presents consolidated, company-wide business information to managers in real time, helping them make better decisions and focus on customer needs. In addition, the company management has achieved the level of analysis and reporting that it needs to adapt to changing business needs.
  2. Link to full case study:http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000010509SUMMARY:A non-government, industry body set up in 1927, The Federation of Indian Chambers of Commerce and Industry (FICCI) is the voice of India's business and industry. It plays a leading role in policy debates that are at the forefront of social, economic and political change. To streamline data, centralize access to information at head office, generate quick, meaningful reports and simplify accounting FICCI decided to replace its standalone IT applications. It chose Microsoft Dynamics® NAV 2009 and partnered with Team Computers to deploy the solution. The integrated business solution has significantly improved how employees work at the organization. Access to real time information has improved productivity by 30 percent, increasing employee efficiency with workflows and dynamic reports. It empowers the management to analyze data for strategic decision-making. FICCI is already benefiting from new business solution with considerable enhancement in efficiency, and hence saves time and reduces costs.
  3. Link to full case study:http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=710000000747SUMMARY:Considering its rapid growth, the management at KOB Medical Textiles sought to integrate all the processes to increase productivity and streamline the supply chain management. In early 2009, it implemented Microsoft® Dynamics™ NAV 4.0 with custom features to handle most aspects of the business. This highly customized model could not keep pace with the business. Hence, KOB re-implemented a new, solution based on Dynamics NAV with the help of Atna Technologies. This fine-tunes processes, and ensures greater transparency, control, and accuracy. System performance has increased by a whopping 40 percent. In addition, with higher efficiency and improved productivity by 20 percent, KOB has reduced costs significantly, by as much as 30 percent. The solution provides accurate figures, which help the management, make better business decisions, in line with its ambitious future expansion plans.
  4. Link to full case study:http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=710000001157SUMMARY:In 15 years Osho Chemicals has grown into one of the largest agro-chemical manufacturers and distributors in Kenya. The company focuses on three core areas of business, agro-chemicals, veterinary medicine, industrial chemicals and public health, including products to control mosquitoes which spread malaria in the region.
  5. Link to full case study:http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000010409SUMMARY:Relaxo Footwear, an avant-garde footwear manufacturer is a leading brand in the country. It was primarily in wholesale distribution and exports. Planning the next spurt of high growth, it entered into company owned company operated (COCO) retail stores. Relaxo identified the need for enterprise resource planning (ERP) solution with an integrated Point of Sales (PoS) solution, to streamline and remotely manage and control retail operations. It partnered with Microsoft® Gold Certified Partner, Trisoft Systems to deploy LS Retail NAV, which is an end-to-end retail solution. The solution covers transactions from PoS to back office functions to consolidate business operations at the head office. After a successful deployment, the company saves significant person hours each month. In addition, it has seen a reduction in operational costs and high return on investment. Management control over stores has improved with efficient monitoring of sales and profitability data. This high degree of control gives the management confidence to open many more retail outlets.