Plz view it and comment on it.

1. Zodiac Express ~ An Overview Company Profile We pickup expectation & deliver satisfaction

2. TM Zodiac Express Pvt. Ltd . We pickup expectation & deliver satisfaction

3. Introduction Zodiac Express Pvt. Ltd is a creation from the combination of Human Resource, Infrastructure and Science & Technology to deliver the most important aspect of our life……… That is Service. This service is intended to produce activities in areas of Intracity, Intercity, Recovery etc. In a nutshell, we the Zodiac Express Team are working as a total Corporate Associate in true sense of the word. The entire effort of service is a flow of traffic from Bank to Insurance, from Telecommunications to FMCG, from production to retail and from Clubs to Institutes. We believe that we are visionaries. Our entire efforts and actions are summing up to equilibrium of economic and social balance. We humbly wish to think of our effort as a positive effect on individual, society and state. TM

4. The Company Zodiac Express Pvt Ltd , India's pioneering Intracity, Intercity Courier. Apart from handling Courier, Recovery and Insurance, we also fulfilling the role of Corporate Associate for our Esteemed Clients. At Zodiac Express Pvt Ltd , we attach great significance to providing personal care and attention to every single consignment and through that, to every single customer. We have developed a phenomenal state wise network comprising of a taskforce of 19 districts in West Bengal & Sikkim, efficient and customer-oriented professionals, who regularly handle nearly 100,000 sensitive and valuable consignments per day. We are known for 'Last to Pick Up and First to Deliver' your consignments, showing highest efficiency. We also provide various value added services to our esteemed customers. With the web world and our physical network, we are sure to serve you to your satisfaction. TM

5. The Management A vibrant leadership, a motivated management team, an inspired and self-driven taskforce of more than 1500 people. A big and happy family of qualified, professional and extremely dedicated people. We are what we are today - solely because of their energy, loyalty, perseverance and go-getting mentality. We offer our people tremendous growth opportunities within the organisation. As a result, some of our people have risen to very senior positions. We practice self-development, through in-house learning systems. We are open to improvisations and innovations and that qualifies us to be India's leading Intracity, Intercity Courier Company. TM

6. History With the vision and die-hard conviction of our founder, Mr. S. C. Chakraborty , Zodiac Express spread its wings on 26 th July 1991 to cover the needs of Kolkata. The overwhelming response from Corporate Sector was not just a dream come true, but also the fruits of early realization and recognition of tremendous potential that all West Bengal offers in terms of market size. It was a prudence and foresight of Mr. S. C. Chakraborty about the market potential, and launched an Intracity courier company that would serve the needs of billions of Indians, spread across the length and breadth of the country. Transforming it into Zodiac Express Private Limited , strengthened the company's corporate standing. Ever since, the company has expanded its operations rapidly, opening 9 offices in Kolkata and Greater Kolkata in just two years. T oday the company is proud to have an impressive network to spanning more than 1100 destinations in West Bengal covering 19 districts in West Bengal & Sikkim. TM

7. TM

8. Domestic & International Couriering TM

9. TM INVITES CAREER ASPIRANTS TO JOIN THE “DREAM TEAM”

10. BACK OFFICE SOLUTION PARTNER TM

11. TM

12. Infrastructure - 1/4 As a courier company, we believe that our service is to gratify the time bound need of your business. Well-planned infrastructure is our greatest strengths. Operation: A highly professional team of operation is working round the clock for achieving the target of delivery within stipulated hours. Branch Network: Connectivity with own presence is the key to speedy delivery and personalised service. We have developed an impressive network of more than 19 branch offices, covering 1100 destinations in 19 districts of all over West Bengal & operations in Sikkim also. Customer Care: A dedicated team of qualified customer care executives is concentrating our customer round the clock with the help of highly technical infrastructure, computerisation and communication by strait of art technology. TM

13. Infrastructure - 2/4 Technological & Communication: We have a total computerisation in all the branches. The branches are connected with latest communication tools. We are always open for our customer queries and enquiries, with on line tracking tools, calculators and locators. Each and every individual consignment never goes out of the office premises without scanning. Team: With the able guidance of our Founder Mr. S. C. Chakraborty with Mrs. Mita Chakraborty, being the part and parcel of the entire operation, a team of 1500 courteous and dedicated professionals is always equipped to serve our customers. We have a separate Customer Service Department, always on toes to serve our esteemed customers. TM

14. Offices & Square Feet Occupied : Registered & Head Office, S P Mukherjee Rd - 3,000 Sq. Ft. Customer Care, Jodhpur Park - 6,000 Sq. Ft. Collection & Recovery, Jodhpur Park - 3,000 Sq.Ft. HUB- Kolkata 7,000 Sq. Ft. HUB- Durgapore 2,500 Sq. Ft. HUB- Siliguri 2,000 Sq. Ft. HUB- Malda 1,250 Sq. Ft. HUB-Kharaghpur 1,100 Sq. Ft. Branch – 24 Pgs (N) 2,000 Sq. Ft. Branch- Howrah 2,000 Sq. Ft. Branch- Hooghly 800 Sq. Ft. TM

15. Offices & Square Feet Occupied : Branch- Burdwan 1,250 Sq. Ft. Branch- Asansol 1,250 Sq. Ft. Branch- Bankura 750 Sq. Ft. Branch- Bolpur 700 Sq. Ft. Branch- Baharampur 750 Sq. Ft. Branch- Jalpaiguri 500 Sq. Ft. Branch- Coachbehar 750 Sq. Ft. Branch- Gangtok 300 Sq. Ft. And many more… Distribution Centre, Garia - 1,000 Sq. Ft. Distribution Centre, Salt Lake - 2,400 Sq. Ft. Distribution Centre, Dalhousie - 750 Sq. Ft. And many more…

17. Zodiac Express ~ SERVER Dist. Centres SCANNED Data Received from DC through E-mail POD Sorting and then posting Tracking No. Updation of POD Status after delivery or return Document Return Statement POD Return Statement C/Care Executive Op. Centre Daily transfer of updated DATA at Central Server Customer Complain / Query against documents Feed-back Activities of Customer Care TM Modem

20. The Clientele and Our service TM

21. TM The Clientele and Our service

22. Operation Procedures for Courier & Logistics Operational Set Up TM Client Docs Pickup Documents from client Operation Centre Pickup man Sorting Stamping Stapling Gumming Enveloping Numbering Packaging & Forewarding DOCS sent to EDP for Data Entry Modem Soft Copy Data through E-mail POD Processing & Printing POD PDO Sent to P&F Dept for Stapling BOX Sorting of POD along with DOX

23. Operation Procedures for Courier & Logistics Activities of Distribution Centre BAGS contain DOX sent to Distribution Centers Sorting of Documents Contractor Wise Pin code wise DOX and handed over to Delivery Assistant DOX Out Scanning DOX Delivery Assistant End Client Delivery of DOX to end client Returned DOCS Signed POD DOX & POD gets INSCANNED after delivery DOX & POD Bagging Returned POD and DOCS and sent to Customer Care Div. Cust. Care TM BOX BOX Sorting

24. Document Flow & Sharing of Processes in the Business Cycle TM Client Op. Centre Customer Care Pickup Assistant 1 2 3 9 ZEPL’s Domain Distribution Centre Client’s Customer Delivery Assistant 4 6 7 8 Contractor’s Domain 5

25. Packing & Forwarding Processes TM Documents POD Other Gadgets ENVELOPING Numbering Inventory Stapling Issue BOX

34. West Bengal ~ Our Network – Mission Bengal TM West Bengal - 1 District - 19 Sikkim - 1 HUB - 5 Branch - 22 Delivery Centres– 7x21= 154 Booking Countres WB – 50x22= 1100 Sikkim

35. Office Network Registered Office 1 District Operation HUB Office 5 District Branch Operation Office 22 District Delivery Centre 154 District Booking Counters 1100 TM

36. TM STATE 1 NO OF DISTRICT 19 BLOCK 341 NO OF PIN CODE 1755 NO OF PANCHAYAT 3441 NO OF CORP / MUNI / N.A / GRAM PANCHAYAT ALLOCATION OF STATE

37. OUR MOTTO TOWARDS EXPANSION TM DISTRICT WISE CORPORATION, MUNICIPALITY & RURAL AREA BREAK UP HUB- KOLKATA TOTAL PIN CODE = 637 SERVICEABLE PIN CODE = 572 DISTRICT CORPORATION MUNICIPALITY RURAL AREA KOLKATA 108 NIL NIL HOWRAH 21 42 HOOGHLY 32 83 24 PGS ( S ) 06 95 24 PGS ( N ) 20 120 NADIA 15 95 108 94 43

38. TM HUB- DURGAPUR TOTAL PIN CODE = 325 SERVICEABLE PIN CODE = 177 DISTRICT CORPORATION MUNICIPALITY RURAL AREA BURDWAN 02 46 115 BANKURA 04 38 PURULIA 03 44 BIRBHUM 08 65 02 61 262

39. TM HUB- KHARAGPUR TOTAL PIN CODE = 325 SERVICEABLE PIN CODE = 80 DISTRICT CORPORATION MUNICIPALIT RURAL AREA PASCHIM MIDNAPORE 15 72 PURBA MIDNAPORE 16 86 31 158

40. TM HUB- SILIGURI TOTAL PIN CODE = 202 SERVICEABLE PIN CODE = 95 DISTRICT CORPORATION MUNICIPALITY RURAL AREA JALPAIGURI NIL 04 52 DARJEELING 09 55 COOCHBEHAR 05 38 SIKKIM 03 26 31 171

41. TM HUB- MALDA TOTAL PIN CODE = 188 SERVICEABLE PIN CODE = 84 DISTRICT CORPORATION MUNICIPALITY RURAL AREA MALDANIL 05 49 MURSHIDABAD 15 77 UTTAR DINAJPUR 04 13 DAKSHIN DINAJPUR 02 23 26 162

42. TM OUT OF TOTAL PINCODE ZODIAC SERVE 70% OF THE TOTAL AREA

43. TM 22 APROX. 440 APROX. 440 APROX. 110 APROX. 2200 APROX. 15400 APROX. 22 STATE X 5 BLOCK 440 DIST X 5BL. 2200 X 7 PIN CODE 22 X 20 DIST. 22 STATE X 20 DIST. STATE DISTRICT HUB BRANCH OPERATION CENTRE BOOKING CENTRE ALL INDIA PROJECT

45. ACHIEVEMENTS OF COMPANY TM JINGLE TV TELECAST CARNIVAL INVITEE AT BANGA SANMELAN Different commercial Advertisement:- 7 day 7 car, 91.9 fm, ABP, Telegraph, Yellow Pages, Just Dial etc.

46. Future Propulsion As the company is in expansion mode, therefore huge changes are on spree. As we are launching X-Zapta in recent times which will help us to stream line various jobs which are untracked. Our website is under construction and would soon going to launch in a new look. Our development team is working 24 x 7 to meet the dead line for the project. Simultaneously, we are also working on all India project with a revelation to have a mark on Indian soil. Our motto is to serve customer as we value their time & necessity.

47. Our Aim We are committed professionals offering reliable and consistent service. We initiate on new innovation through dedication, commitment, teamwork, sincerity and honesty to achieve customer delight. We have a vision of making a household name in India and have good recognition globally. We aspire to develop high competency and achieve zero error in service through high technology and be synonymous with quality service and become a million group by 2007. TM

48. Our “ SANKALP”……… To reach 1100 destinations To deliver 500000 documents per day To employ 10000 people TM We pickup expectation & deliver satisfaction