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Sang Koh, Amy Kuo, Debra Lauterbach, Noah Liebman, Andrea McVittie
The Team
Treasure Hunter is a online community that encourages people to shop used by raising awareness of local used items and by helping people locate the items they need.
User Testing
Thrift Store Research Expedition ,[object Object],[object Object],[object Object]
 
User Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
User Demographics No Yes Yes No No Yes Yes Rarely No Yes Yes Yes Takes pics w/ phone? Rarely Rarely Rarely Rarely Sometimes Sometimes Rarely Rarely Never Never Never Rarely Buys from Craigslist? Often No High 25-34 M M01 Rarely No High 25-34 M M02 Sometimes No High 18-24 F M03 Sometimes Yes High 25-34 M M04 Sometimes No Medium 25-34 F M05 Often No Medium 18-24 M M06 Rarely No High 25-34 M W06 Rarely No High 18-24 F W05 Rarely No Medium 18-24 F W04 Often No Medium 18-24 F W03 Sometimes No High 18-24 F W02 Sometimes No Medium 25-34 F W01 Goes Thrift Shopping? Owns Smartphone? Tech. Ability Age Gender User
The Good Things
 
People liked it! ,[object Object],[object Object],[object Object],[object Object]
Web Site Findings
#1 - Some didn’t understand concept of site right away
 
Solution:   Emphasize on homepage that items are from thrift stores  Add a tagline that mentions thrift stores More photos of used goods
#2 - Most users did not understand the points system
 
Solution: Add help icon by points When logged in, show point balance More explanatory text
#3 - Nearly all users wanted to search for an item rather than browse
 
Solution: Add a search box!
#4 - Users wanted ways to filter by product category for long lists of items
 
Solution: Add filters both for product category and for stores.
Mobile Interface Findings
#1 - Price is important both for requestors as well as those sharing their finds
 
Solution: Add a separate field for the price on both the “Share a find” and “Answer a request” screens
#2 - Users want ability to attach multiple photos when answering a request or posting a find
 
Solution: Change icon to a camera with a plus sign, to suggest adding multiple photos
 
Allow browsing of multiple photos by following Apple UI guideline of using dots: “…”
#3 - Users want the option to  share items with specific friends rather than the whole community
 
Solution: Add step so user can choose whether to share with everyone, just their friends, or only certain people from their contact list.
#4 - Users did not notice the “Filter” button or did not understand what it meant
 
Solution: Add tabs to filter by friends or everyone  Change “Filter” to "Location Picker” and use this to filter by store
 

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Treasure Hunter Final Presentation

  • 1. Sang Koh, Amy Kuo, Debra Lauterbach, Noah Liebman, Andrea McVittie
  • 3. Treasure Hunter is a online community that encourages people to shop used by raising awareness of local used items and by helping people locate the items they need.
  • 5.
  • 6.  
  • 7.
  • 8.  
  • 9. User Demographics No Yes Yes No No Yes Yes Rarely No Yes Yes Yes Takes pics w/ phone? Rarely Rarely Rarely Rarely Sometimes Sometimes Rarely Rarely Never Never Never Rarely Buys from Craigslist? Often No High 25-34 M M01 Rarely No High 25-34 M M02 Sometimes No High 18-24 F M03 Sometimes Yes High 25-34 M M04 Sometimes No Medium 25-34 F M05 Often No Medium 18-24 M M06 Rarely No High 25-34 M W06 Rarely No High 18-24 F W05 Rarely No Medium 18-24 F W04 Often No Medium 18-24 F W03 Sometimes No High 18-24 F W02 Sometimes No Medium 25-34 F W01 Goes Thrift Shopping? Owns Smartphone? Tech. Ability Age Gender User
  • 11.  
  • 12.
  • 14. #1 - Some didn’t understand concept of site right away
  • 15.  
  • 16. Solution: Emphasize on homepage that items are from thrift stores Add a tagline that mentions thrift stores More photos of used goods
  • 17. #2 - Most users did not understand the points system
  • 18.  
  • 19. Solution: Add help icon by points When logged in, show point balance More explanatory text
  • 20. #3 - Nearly all users wanted to search for an item rather than browse
  • 21.  
  • 22. Solution: Add a search box!
  • 23. #4 - Users wanted ways to filter by product category for long lists of items
  • 24.  
  • 25. Solution: Add filters both for product category and for stores.
  • 27. #1 - Price is important both for requestors as well as those sharing their finds
  • 28.  
  • 29. Solution: Add a separate field for the price on both the “Share a find” and “Answer a request” screens
  • 30. #2 - Users want ability to attach multiple photos when answering a request or posting a find
  • 31.  
  • 32. Solution: Change icon to a camera with a plus sign, to suggest adding multiple photos
  • 33.  
  • 34. Allow browsing of multiple photos by following Apple UI guideline of using dots: “…”
  • 35. #3 - Users want the option to share items with specific friends rather than the whole community
  • 36.  
  • 37. Solution: Add step so user can choose whether to share with everyone, just their friends, or only certain people from their contact list.
  • 38. #4 - Users did not notice the “Filter” button or did not understand what it meant
  • 39.  
  • 40. Solution: Add tabs to filter by friends or everyone Change “Filter” to "Location Picker” and use this to filter by store
  • 41.