SlideShare une entreprise Scribd logo
1  sur  56
Integrated
Social Media
 Monitoring
Deddy Rahman
 Fisika Teknik ITB 1990
 Pernah Bekerja di 7 Perusahaan
 14 Tahun dibidang IT
 Software Project Management
Clients as Software Project Manager
Own Company




                NOMINATOR
                     Kategori
              Creative & Innovative
                   New Media
Katapedia Clients
Katapedia
Favorites
  Client
Social Activities




MIFTA
KEMBALI KE….




 Integrated
Social Media
 Monitoring
Why Social Media Monitoring ?
Everything is
  Measurable
Step 1:
Define Business Objectives

Step 2:
Choose What to Measure

Step 3:
Analyze
(Benchmark & Identify Trends)

Step 4:
Create a strategy & engage

Step 5:
What’s working & what’s not
• Bring outside ideas into organization
             • Generate more word of mouth
             • Increase customer loyalty
  Define     • Increase product/brand awareness
 Business    • Improve new product success ratios
Objectives   • Improve public relations effectiveness
             • Reduce customer acquisition costs
             • Reduce customer support costs
             • Reduce market research costs
             • Reduce product development costs
             • Etc…
Engagement process




              API’s


News Portal
                        Dashboard
   Blog        RSS
  Forum       feed
                          Daily
                        Monitoring
                                       Sentiment       10
 Youtube                                 Engine       Analysis   Reporting
   Etc…                                                Tools


              API’s



                                           archives




                      Engagement process
Analysis
Tool #1

MENTION
 SHARE
Analysis
Tool #2

MEDIA
SHARE
Analysis
Tool #3

 CORE
ANALYSIS
Analysis
Tool #4

TREND
Analysis
 Tool #5

SENTIMENT
 ANALYSIS
Analysis
Tool #6

CONTENT
ANALYSIS
Analysis
 Tool #7

TOP PERSON
 ANALYSIS
Analysis
Tool #8

  TOP
LOCATION
Analysis
Tool #9

GENDER
ANALYSIS
Analysis
Tool #10

SOCIAL
SHARE
INDEX
           High reputation




           Low reputation
What NEXT ? … ACTION !!!
Engagement Process
Katapedia provides a way to follow up
with the ones talking about your
brands/topics. You can engage them,
build better relationship, and
potentially create a new positive
influencer for your brands.
Peningkatan Strategi
Peningkatan Reputasi
GANGNAM STYLE Monitoring
 Periode: 18 Oktober – 4 November 2012
MENTION ANALYSIS
TREND ANALYSIS
MEDIA SHARE
DATA DARI MEDIA ONLINE
DATA DARI TWITTERLAND
DATA DARI FACEBOOK
??
FACEBOOK  GANGNAM STYLE  MAMA
FACEBOOK  GANGNAM STYLE  KAKEK
VIDEO YOUTUBE
THANK YOU
deddy.rahman@katapedia.com
       0857 10 777 636
                                    Head Office:
                             Menara Karya 19th Floor
                                Jl HR Rasuna Said
                                 Blok X-5 Kav. 1-2
                                   Jakarta 12950
                              Ph. +6221 5794 4518
                              Fax. +6221 5794 4519
                               www.katapedia.com

Contenu connexe

Similaire à Integrated Social Media Monitoring with Katapedia.com

Productcamp2011final (1)
Productcamp2011final (1)Productcamp2011final (1)
Productcamp2011final (1)Wright Goode
 
Hkd2 london issue breakout_paolo guadagni_h&k
Hkd2 london issue breakout_paolo guadagni_h&kHkd2 london issue breakout_paolo guadagni_h&k
Hkd2 london issue breakout_paolo guadagni_h&kH&K Demystifying Digital
 
Impact of Artificial Intelligence on Marketing.pptx
Impact of Artificial Intelligence on Marketing.pptxImpact of Artificial Intelligence on Marketing.pptx
Impact of Artificial Intelligence on Marketing.pptxSadiahAhmad
 
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...ProductNation/iSPIRT
 
Using LinkedIn for Product Management
Using LinkedIn for Product ManagementUsing LinkedIn for Product Management
Using LinkedIn for Product ManagementPinkesh Shah
 
Appvillage Mobile Monday Sydney
Appvillage Mobile Monday SydneyAppvillage Mobile Monday Sydney
Appvillage Mobile Monday Sydneyappvillage
 
Measuring Performance in a Future Media World
Measuring Performance in a Future Media WorldMeasuring Performance in a Future Media World
Measuring Performance in a Future Media WorldOrigami Logic
 
A growth hacking methodology by Blooswell
A growth hacking methodology by BlooswellA growth hacking methodology by Blooswell
A growth hacking methodology by BlooswellAntoine Delanglade
 
How to Use Data to Drive Product Decisions by PayPal PM
How to Use Data to Drive Product Decisions by PayPal PMHow to Use Data to Drive Product Decisions by PayPal PM
How to Use Data to Drive Product Decisions by PayPal PMProduct School
 
The New SEO: User Behavior, Social Engagement and Brand Preference
The New SEO:  User Behavior, Social Engagement and Brand PreferenceThe New SEO:  User Behavior, Social Engagement and Brand Preference
The New SEO: User Behavior, Social Engagement and Brand PreferenceMary Mac
 
Overview of Younomy's Social Business Workshop
Overview of Younomy's Social Business Workshop Overview of Younomy's Social Business Workshop
Overview of Younomy's Social Business Workshop Younomy
 
MBA Intern-ship Making of Digital Marketing ERP
MBA Intern-ship Making of Digital Marketing ERPMBA Intern-ship Making of Digital Marketing ERP
MBA Intern-ship Making of Digital Marketing ERPHarnoor Singh
 
Agile Practices for Transitioning to SAP S/4HANA®
Agile Practices for Transitioning to SAP S/4HANA® Agile Practices for Transitioning to SAP S/4HANA®
Agile Practices for Transitioning to SAP S/4HANA® panayaofficial
 
Why Companies Need New Approaches for Faster Time-to-Insight
Why Companies Need New Approaches for Faster Time-to-Insight Why Companies Need New Approaches for Faster Time-to-Insight
Why Companies Need New Approaches for Faster Time-to-Insight SAP Asia Pacific
 
Data Analytics for better Product Decision Making by Mixpanel PM
Data Analytics for better Product Decision Making by Mixpanel PMData Analytics for better Product Decision Making by Mixpanel PM
Data Analytics for better Product Decision Making by Mixpanel PMProduct School
 
Mepra workshop ppt
Mepra workshop pptMepra workshop ppt
Mepra workshop pptSocialEyez
 
Developing a measurable social strategy by melanie woods 1
Developing a measurable social strategy by melanie woods 1Developing a measurable social strategy by melanie woods 1
Developing a measurable social strategy by melanie woods 1Melanie Woods
 
How to be a Digital Products Ninja by ServiceNow Sr. PM
How to be a Digital Products Ninja by ServiceNow Sr. PMHow to be a Digital Products Ninja by ServiceNow Sr. PM
How to be a Digital Products Ninja by ServiceNow Sr. PMProduct School
 
Harnessing the Value of UX
Harnessing the Value of UXHarnessing the Value of UX
Harnessing the Value of UXJason Ulaszek
 

Similaire à Integrated Social Media Monitoring with Katapedia.com (20)

Productcamp2011final (1)
Productcamp2011final (1)Productcamp2011final (1)
Productcamp2011final (1)
 
Hkd2 london issue breakout_paolo guadagni_h&k
Hkd2 london issue breakout_paolo guadagni_h&kHkd2 london issue breakout_paolo guadagni_h&k
Hkd2 london issue breakout_paolo guadagni_h&k
 
Impact of Artificial Intelligence on Marketing.pptx
Impact of Artificial Intelligence on Marketing.pptxImpact of Artificial Intelligence on Marketing.pptx
Impact of Artificial Intelligence on Marketing.pptx
 
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...
Presentation by Germin8 at Zensar #TechShowcase - An iSPIRT ProductNation ini...
 
Using LinkedIn for Product Management
Using LinkedIn for Product ManagementUsing LinkedIn for Product Management
Using LinkedIn for Product Management
 
Appvillage Mobile Monday Sydney
Appvillage Mobile Monday SydneyAppvillage Mobile Monday Sydney
Appvillage Mobile Monday Sydney
 
Measuring Performance in a Future Media World
Measuring Performance in a Future Media WorldMeasuring Performance in a Future Media World
Measuring Performance in a Future Media World
 
A growth hacking methodology by Blooswell
A growth hacking methodology by BlooswellA growth hacking methodology by Blooswell
A growth hacking methodology by Blooswell
 
What is Digital Marketing
What is Digital MarketingWhat is Digital Marketing
What is Digital Marketing
 
How to Use Data to Drive Product Decisions by PayPal PM
How to Use Data to Drive Product Decisions by PayPal PMHow to Use Data to Drive Product Decisions by PayPal PM
How to Use Data to Drive Product Decisions by PayPal PM
 
The New SEO: User Behavior, Social Engagement and Brand Preference
The New SEO:  User Behavior, Social Engagement and Brand PreferenceThe New SEO:  User Behavior, Social Engagement and Brand Preference
The New SEO: User Behavior, Social Engagement and Brand Preference
 
Overview of Younomy's Social Business Workshop
Overview of Younomy's Social Business Workshop Overview of Younomy's Social Business Workshop
Overview of Younomy's Social Business Workshop
 
MBA Intern-ship Making of Digital Marketing ERP
MBA Intern-ship Making of Digital Marketing ERPMBA Intern-ship Making of Digital Marketing ERP
MBA Intern-ship Making of Digital Marketing ERP
 
Agile Practices for Transitioning to SAP S/4HANA®
Agile Practices for Transitioning to SAP S/4HANA® Agile Practices for Transitioning to SAP S/4HANA®
Agile Practices for Transitioning to SAP S/4HANA®
 
Why Companies Need New Approaches for Faster Time-to-Insight
Why Companies Need New Approaches for Faster Time-to-Insight Why Companies Need New Approaches for Faster Time-to-Insight
Why Companies Need New Approaches for Faster Time-to-Insight
 
Data Analytics for better Product Decision Making by Mixpanel PM
Data Analytics for better Product Decision Making by Mixpanel PMData Analytics for better Product Decision Making by Mixpanel PM
Data Analytics for better Product Decision Making by Mixpanel PM
 
Mepra workshop ppt
Mepra workshop pptMepra workshop ppt
Mepra workshop ppt
 
Developing a measurable social strategy by melanie woods 1
Developing a measurable social strategy by melanie woods 1Developing a measurable social strategy by melanie woods 1
Developing a measurable social strategy by melanie woods 1
 
How to be a Digital Products Ninja by ServiceNow Sr. PM
How to be a Digital Products Ninja by ServiceNow Sr. PMHow to be a Digital Products Ninja by ServiceNow Sr. PM
How to be a Digital Products Ninja by ServiceNow Sr. PM
 
Harnessing the Value of UX
Harnessing the Value of UXHarnessing the Value of UX
Harnessing the Value of UX
 

Dernier

TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
QCon London: Mastering long-running processes in modern architectures
QCon London: Mastering long-running processes in modern architecturesQCon London: Mastering long-running processes in modern architectures
QCon London: Mastering long-running processes in modern architecturesBernd Ruecker
 
Top 10 Hubspot Development Companies in 2024
Top 10 Hubspot Development Companies in 2024Top 10 Hubspot Development Companies in 2024
Top 10 Hubspot Development Companies in 2024TopCSSGallery
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfpanagenda
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
Generative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfGenerative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfIngrid Airi González
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
Design pattern talk by Kaya Weers - 2024 (v2)
Design pattern talk by Kaya Weers - 2024 (v2)Design pattern talk by Kaya Weers - 2024 (v2)
Design pattern talk by Kaya Weers - 2024 (v2)Kaya Weers
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Generative AI - Gitex v1Generative AI - Gitex v1.pptx
Generative AI - Gitex v1Generative AI - Gitex v1.pptxGenerative AI - Gitex v1Generative AI - Gitex v1.pptx
Generative AI - Gitex v1Generative AI - Gitex v1.pptxfnnc6jmgwh
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotesMuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotesManik S Magar
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch TuesdayIvanti
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterMydbops
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityIES VE
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationKnoldus Inc.
 

Dernier (20)

TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
QCon London: Mastering long-running processes in modern architectures
QCon London: Mastering long-running processes in modern architecturesQCon London: Mastering long-running processes in modern architectures
QCon London: Mastering long-running processes in modern architectures
 
Top 10 Hubspot Development Companies in 2024
Top 10 Hubspot Development Companies in 2024Top 10 Hubspot Development Companies in 2024
Top 10 Hubspot Development Companies in 2024
 
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdfSo einfach geht modernes Roaming fuer Notes und Nomad.pdf
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
Generative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfGenerative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdf
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
Design pattern talk by Kaya Weers - 2024 (v2)
Design pattern talk by Kaya Weers - 2024 (v2)Design pattern talk by Kaya Weers - 2024 (v2)
Design pattern talk by Kaya Weers - 2024 (v2)
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Generative AI - Gitex v1Generative AI - Gitex v1.pptx
Generative AI - Gitex v1Generative AI - Gitex v1.pptxGenerative AI - Gitex v1Generative AI - Gitex v1.pptx
Generative AI - Gitex v1Generative AI - Gitex v1.pptx
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotesMuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes
MuleSoft Online Meetup Group - B2B Crash Course: Release SparkNotes
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch Tuesday
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL Router
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a reality
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog Presentation
 

Integrated Social Media Monitoring with Katapedia.com