1. CLASS NOTES
BANKING 101
Bank’s main competitors are credit unions, consumer finance companies, insurance companies,
mutual funds and securities brokerages.
Federal reserve act of 1913 established the federal reserve system commonly called the fed
The Fed Funds Rate is a short term indicator of the changes in monetary policy. Increase = the
fed is attempting to slow the economy. Decrease= the fed is seeking rapid economic growth.
Interest Income + Interest expense + FTP Expense + Provision for credit losses = Net Interest
Income
Fee & Service Charge Revenue = Debit Card Revenue = ATM Revenue =Other Earnings=Non-
Interest Income
Comp & Benefits + Occupancy & Equipment + Advertising + Deposit Account Losses + Divisional
Assessments + Corporate Assessments + Other Expenses = Non- Interest Expense
GL Reconciliation
Permanent GLS
48319 – Permanent Teller over/short
48320 – Permanent Coin Counter Losses
48323 – Permanent Vault Difference – RM Approval
48324 – Permanent ATM Write off (under $1)
48308 – Permanent ATM over/short
48405 – Permanent Customer Resolution – RM Approval

45. FOUNDATIONS OF OPS 2
Business continuity - info updates in the event of a disaster/business disruption – 1-866-TCF-
NEWS
Canadian checks < than $5000. Canadian checks and foreign checks are sent to the Federal
Reserve Bank
Hard holds – complete the hard hold removal request form, key dhol to delete the hold. RM
approval
SLP holds – LP personnel authorizes to physically remove SLP hold. Only Assistant Vice
Presidents and above are authorized to remove the SLP
Document Storage at Iron Mountain: Order Records Retention Packet from purchasing
department which contains enough materials for 25 boxes. Customer id is G1425
Invoices- forevery bill complete an Invoice Authorization forms. Make copes and sent original
bills and form to accounts payable @ 380-02-0
Collection letters: No letter sent if less than $20.00
20.00-99.99; letter is sent after being negative 61 days
100.00 or more; letters sent at 5 days negative, 15 days, 30 days

46. Study Business continuity quiz
BRANCH IMAGE CAPTURE
Encoding errors: Research of Transaction Request form
Scans must be completed before 11am, 1om, 4pm and end of
Within each transaction credits are scanned before debits
BIC work retained for14 days (do not send if items remain in 17850)
Queued items: item that has been captured but is still being processed to detect image or MICR
line quality
Skewed items: item was scanned at an angle causing a crooked image. Proper scanning prevents
this
Error messages
 60017 Canadian items are not allowed
 60018 This item failed image quality for the following reasons
 60042 loan payments are not allowed
 60042 MICR lie not read
Contact Branch Banking for Support
CLICK2STAFF
Three panes within the Schedule Now window: My Team, Schedule Navigator, Scheduling
Manager
What page do you use most often in the Scheduling application: Schedule Now in order to add a
new team member: Team Management
What are two ways to shift the date range in the Schedule Now: scroll over, the calendar
Where in the application do you navigate?
Non-exempt employees: 20 min uninterrupted lunch break when working 5 ½ hours or more
BUSINESS ACCOUNTS
 Sole proprietorship: owned and managed by one person EXAMPLE:JOHN SMITH FINANCIAL
SERVICES
Tax payer id: SSN or EIN
Documents: Assumed name certificate is need if the business name does not have the
authorized signer’s full name
Authority to act: When adding an authorized signer such as a secretary, “Bank Depository
Declaration for Sole Proprietor Business Account” form is needed
Additional documents to verify sole prop needed; business card, business brochure, business
invoice
 General Partnership: association of two or more persons to carry on as co-owners of the
business for profit EXAMPLE: JONES, SMITH AND ANDERSON

47. Tax payer id: EIN
Documents: Partnership agreement and an Assumed Name Certificate
General partners have unlimited personal liability
 Limited Liability Partnership: LLP partners are not liable for debt, obligations and liabilities or
chargeable to the partnerships arising from negligence, wrongful acts, omissions, misconduct or
malpractices EXAMPLE: TRAVELING GIRLS LLP
Tax payer id: EIN
Documents: State filed LLP Registration
 Corporation: legal entity and is the most complex form of organization. Corps may sell shares of
stocks.
Tax payer id: EIN
Documents: State filed Articles of Incorporation
Foreign authority docs needed when the corp, is not doing business in the state where
they filed their paperwork.
 Non for profit corporation: As a public charity, the organization must prove to the IRS that they
are tax exempt. Exempt purposes are defined as an organization that is; religious, charitable,
testing for public safety, scientific, literary,.
Tax payer id: must apply for tax exempt id from IRS or 503 ©(3)
Documents: state filed articles of incorporation and nonprofit federal exempt status
No owners, Board of directors acts as a group that makes decisions
 Franchise: a right granted to an individual or a group to market a company’s goods or services
within a certain territory or location. May be a corporation, LLC, type of partnership or sole
prop. EXAMPLE; ON HE RUN DBA SUBWAY
Tax payer id: EIN
Documents: Franchise agreement
Filmable Teller Work in order?
What year was TCF profitable
Reg cc, reg ggregulations
Signature guarantee amount for tcf account holders
Authorization limits