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DCE Communications, LLC




                                         1
Copyright 2009 DCE Communications, LLC
   Author / Audience Relationships
   Purpose of Monthly Report
   Structure and Content
   Rules of Thumb




                              Copyright 2009 DCE
                             Communications, LLC   2
Mid-Mgmt                                   Sr. Mgmt
•Include Detail                  •Further
                  •Condense       Condense                 •Essential
                   Detail         Detail                    Progress,
                                                            Issues & Plans
        Staff                       VP or C-Level




                                      Copyright 2009 DCE
                                     Communications, LLC                     3
   Provide a Summary of progress for Management
    ◦ Projects, Programs, Imperatives and/or Areas of
      Responsibility
   Self-Auditing Tool for You
    ◦ Identifies areas of slow or no progress
    ◦ Helps determine whether you need increased focus or
      change in resources
   Progress = Accomplishment of Goal(s)
    ◦ Start something
    ◦ Complete something
      E.g. Complete [development], Launch [product], Process
       [leads], Close [sales] etc.


                                        Copyright 2009 DCE
                                       Communications, LLC      4
Current           •Progress for past month
                    •By “Topic”, broken down by “Tasks”

  Month             •Maintain optimistic tone




Unresolved          •Request Help or
                    •Submit Plan to Resolve

  Issues            •Build a Rational Case; Avoid emotionally charged language




    Goals           •Delineate by “Topic”
                    •“Continue” is NOT a goal
(next 30-90 Days)   •Track your Goals month-to-month




                                             Copyright 2009 DCE
                                            Communications, LLC                  5
Highlight progress on all Topics



   Include accomplishments from last
             month’s Goals


   Relegate “features lists” to separate
               document(s)


Include resolution of significant problems
     that occurred during the month


                        Copyright 2009 DCE
                       Communications, LLC   6
   Problems not resolved during past month
    ◦ Ask for help if required, or
    ◦ Submit plan to resolve issue
      Reporting Problems with no Corrective Action Plan is
       just Whining

   State the facts and build a rational case for
    consequences of not resolving the issue
    ◦ Avoid emotionally charged language
    ◦ Abandon your inner “Chicken Little”




                                      Copyright 2009 DCE
                                     Communications, LLC      7
•No need to delineate Tasks
 By Topic     •Use goal-oriented language; “continue” is not a Goal
              •Bullet Lists are best



              •Update these Goals in next month’s report
Track Goals   •Move accomplished Goals from this section to
               Current Month section as warranted




              •State reasons for Drop or Hold
Drop Goal     •Depending on policy, remove from next month’s
               Goals



                                   Copyright 2009 DCE
                                  Communications, LLC                 8
   Be optimistic
   Limit Topics or Tasks per Topic to 5
   Avoid emotionally charged language
   Think “goal-oriented”, use active voice
   Be brief but complete
    ◦ Use bullet lists where appropriate




                                    Copyright 2009 DCE
                                   Communications, LLC   9
Thanks for Your Time!

     DCE Communications, LLC
           Diane C. Einsele
           805-277-4889
Email: diane@dcecommunications.net


      See us on the Web at
   www.dcecommunications.com




                      Copyright 2009 DCE
                     Communications, LLC   10

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How To Create Meaningful Monthly Reports

  • 1. DCE Communications, LLC 1 Copyright 2009 DCE Communications, LLC
  • 2. Author / Audience Relationships  Purpose of Monthly Report  Structure and Content  Rules of Thumb Copyright 2009 DCE Communications, LLC 2
  • 3. Mid-Mgmt Sr. Mgmt •Include Detail •Further •Condense Condense •Essential Detail Detail Progress, Issues & Plans Staff VP or C-Level Copyright 2009 DCE Communications, LLC 3
  • 4. Provide a Summary of progress for Management ◦ Projects, Programs, Imperatives and/or Areas of Responsibility  Self-Auditing Tool for You ◦ Identifies areas of slow or no progress ◦ Helps determine whether you need increased focus or change in resources  Progress = Accomplishment of Goal(s) ◦ Start something ◦ Complete something  E.g. Complete [development], Launch [product], Process [leads], Close [sales] etc. Copyright 2009 DCE Communications, LLC 4
  • 5. Current •Progress for past month •By “Topic”, broken down by “Tasks” Month •Maintain optimistic tone Unresolved •Request Help or •Submit Plan to Resolve Issues •Build a Rational Case; Avoid emotionally charged language Goals •Delineate by “Topic” •“Continue” is NOT a goal (next 30-90 Days) •Track your Goals month-to-month Copyright 2009 DCE Communications, LLC 5
  • 6. Highlight progress on all Topics Include accomplishments from last month’s Goals Relegate “features lists” to separate document(s) Include resolution of significant problems that occurred during the month Copyright 2009 DCE Communications, LLC 6
  • 7. Problems not resolved during past month ◦ Ask for help if required, or ◦ Submit plan to resolve issue  Reporting Problems with no Corrective Action Plan is just Whining  State the facts and build a rational case for consequences of not resolving the issue ◦ Avoid emotionally charged language ◦ Abandon your inner “Chicken Little” Copyright 2009 DCE Communications, LLC 7
  • 8. •No need to delineate Tasks By Topic •Use goal-oriented language; “continue” is not a Goal •Bullet Lists are best •Update these Goals in next month’s report Track Goals •Move accomplished Goals from this section to Current Month section as warranted •State reasons for Drop or Hold Drop Goal •Depending on policy, remove from next month’s Goals Copyright 2009 DCE Communications, LLC 8
  • 9. Be optimistic  Limit Topics or Tasks per Topic to 5  Avoid emotionally charged language  Think “goal-oriented”, use active voice  Be brief but complete ◦ Use bullet lists where appropriate Copyright 2009 DCE Communications, LLC 9
  • 10. Thanks for Your Time! DCE Communications, LLC Diane C. Einsele 805-277-4889 Email: diane@dcecommunications.net See us on the Web at www.dcecommunications.com Copyright 2009 DCE Communications, LLC 10